BenQ G Series User Manual
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G Series
LCD Monitor
User Manual

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Table of Contents
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Summary of Contents for BenQ G Series

  • Page 1 G Series LCD Monitor User Manual...
  • Page 2: Copyright

    (Applicable for flicker-free models only.) BenQ ecoFACTS BenQ has been dedicated to the design and development of greener product as part of its aspiration to realize the ideal of the "Bringing Enjoyment 'N Quality to Life" corporate vision with the ultimate goal to achieve a low-carbon society.
  • Page 3 Power Safety Please follow these safety instructions for best performance, and long life for your monitor. 0~40 C 10~90 % 0~3000 m -20~60 C 10~60 % 0~12000 m • The AC plug isolates this equipment from the AC supply. • The power supply cord serves as a power disconnect device for pluggable equipment. The socket outlet should be installed near the equipment and be easily accessible.
  • Page 4 If any of the above mentioned misuse or other accident such as dropping or mishandling occurs, contact qualified service personnel for servicing. • Contact your place of purchase or visit the local website from www.BenQ.com for more support. Caution •...
  • Page 5: Table Of Contents

    How to detach the stand and the base ....................18 Using the monitor wall mounting kit ....................20 Getting the most from your BenQ monitor ..............22 How to install the monitor on a new computer ................23 How to upgrade the monitor on an existing computer ..............24 How to install on Windows 10 system ....................
  • Page 6: Getting Started

    Getting started When unpacking please check you have the following items. If any are missing or damaged, please contact the place of purchase for a replacement. BenQ LCD Monitor (Models with Bright Intelligence function) (Models without Bright Intelligence function) Monitor Stand...
  • Page 7 Power Cord (Picture may differ from product supplied for your region.) Video Cable: D-Sub (For GW2280 / GW2283 only) Video Cable: DVI-D (Optional accessory) Video Cable: HDMI (Selected models only) Video Cable: DP (Optional accessory) Audio Cable (Optional accessory) • Available accessories and the pictures shown here may differ from the actual contents and the product supplied for your region.
  • Page 8: Getting To Know Your Monitor

    Getting to know your monitor Front view (Models with Bright Intelligence function) 1. Light sensor (available for models with Bright Intelligence) 2. Control buttons 3. Power button / Power LED indicator (Models without Bright Intelligence function) Back view 1. Input and output ports (vary by model, see Input and output ports on page...
  • Page 9: Input And Output Ports

    • Above diagram may vary depending on the model. • Picture may differ from product supplied for your region. Input and output ports Available input and output ports may vary depending on your purchased model. Check the Specification document on the provided CD for details. Models with DP inputs 1.
  • Page 10: Connections

    Connections The following connection illustrations are for your reference only. For cables that are not supplied with your product, you can purchase them separately. For detailed connection methods, see page - 16. Models with DP inputs LINE IN D-SUB Speakers / Headphone PC / Notebook Getting to know your monitor...
  • Page 11 Models with DVI inputs LINE IN D-SUB Speakers / Speakers / Headphone Headphone PC / Notebook PC / Notebook Getting to know your monitor...
  • Page 12 GW2280 / GW2283 LINE IN D-SUB Speakers / Headphone PC / Notebook The location and available input and output jacks may vary depending on the purchased model. Getting to know your monitor...
  • Page 13: How To Assemble Your Monitor Hardware

    How to assemble your monitor hardware • If the computer is turned on you must turn it off before continuing. • Do not plug-in or turn-on the power to the monitor until instructed to do so. • The illustrations in this document are for your reference only and may look different from the appearance of the product.
  • Page 14 Orient and align the stand arm with the monitor, then push them together until they click and lock into place. Carefully lift the monitor, turn it over and place it upright on its stand on a flat even surface. You should position the monitor and angle the screen to minimize unwanted reflections from other light sources.
  • Page 15 2. Remove the cover of the cable management system. The stand arm also works as a cable management system that helps keep the cables neat and clean. Slide the cable cover up to align the marking on the cable cover with the unlock icon on the stand arm. Remove the cover as illustrated.
  • Page 16 To Connect the D-Sub Cable Pass the cable through the cable management hole on the stand arm first. Connect the plug of the D-Sub cable (at the end without the ferrite filter) to the monitor video socket. Connect the other end of the cable (at LINE IN D-SUB the end with the ferrite filter) to the computer video...
  • Page 17 GW2283 Follow the instructions in Getting the most from your GL2580 GW2480 BenQ monitor on page 22 to install the monitor GW2780 software. To extend the service life of the product, we recommend that you use your computer's power management function.
  • Page 18: How To Detach The Stand And The Base

    How to detach the stand and the base 1. Prepare the monitor and area. Turn off the monitor and the power before unplugging the power cable. Turn off the computer before unplugging the monitor signal cable. Protect the monitor and screen by clearing a flat open area on your desk and placing a soft item like a towel on the desk for padding, before laying the screen face down on a flat clean padded surface.
  • Page 19 3. Remove the monitor base. Release the thumbscrew on the bottom of the monitor base and detach the monitor base as illustrated. How to assemble your monitor hardware...
  • Page 20: Using The Monitor Wall Mounting Kit

    Using the monitor wall mounting kit The back of your LCD monitor has a VESA standard mount with 100mm pattern, allowing the installation of a wall mount bracket. Before starting to install a monitor wall mounting kit, please read the precautions carefully. Precautions •...
  • Page 21 Use four M4 x 10 mm screws to fix a VESA standard wall mount bracket to the monitor. Make sure that all screws are tightened and secured properly. Consult a professional technician or BenQ service for wall mount installation and safety precautions. How to assemble your monitor hardware...
  • Page 22: Getting The Most From Your Benq Monitor

    Getting the most from your BenQ monitor To gain the most benefit from your new BenQ LCD monitor, you should install the custom BenQ LCD Monitor driver software as provided on the BenQ LCD Monitor CD-ROM. The circumstances under which you connect and install your BenQ LCD Monitor will determine which process you need to follow to successfully install the BenQ LCD Monitor driver software.
  • Page 23: How To Install The Monitor On A New Computer

    BenQ LCD Monitor is the first ever monitor to be connected to it. If you are adding the BenQ LCD Monitor to an existing computer that has already had another monitor connected to it (and has monitor driver software installed), you should not be following these instructions. You...
  • Page 24: How To Upgrade The Monitor On An Existing Computer

    The BenQ LCD Monitor driver for your model may well function perfectly with other versions of Windows, however, as at the time of writing, BenQ has done no testing of this driver on other versions of Windows and cannot guarantee its operation on those systems.
  • Page 25: How To Install On Windows 10 System

    5. Click the tab and the button. Driver Update Driver 6. Insert the BenQ LCD Monitor CD-ROM into a CD drive on the computer. 7. In the window, select the option Update Driver Software Browse my computer for driver software 8.
  • Page 26: How To Install On Windows 8 (8.1) System

    5. Click the tab and the button. Driver Update Driver 6. Insert the BenQ LCD Monitor CD-ROM into a CD drive on the computer. 7. In the window, select the option Update Driver Software Browse my computer for driver software 8.
  • Page 27: How To Install On Windows 7 System

    5. Click the tab and the button. Driver Update Driver 6. Insert the BenQ LCD Monitor CD-ROM into a CD drive on the computer. 7. In the window, select the option Update Driver Software Browse my computer for driver software 8.
  • Page 28: How To Adjust Your Monitor

    How to adjust your monitor The control panel Name Description Control keys Accesses the functions or menu items displayed on the screen, right next to each key. Power key Turns the power on or off. How to adjust your monitor...
  • Page 29: Basic Menu Operation

    Basic menu operation All OSD (On Screen Display) menus can be accessed by the control keys. You can use the OSD menu to adjust all the settings on your monitor. 1. Press any of the control keys. 2. The hot key menu is displayed. The left three controls are custom keys and are designated for particular functions.
  • Page 30 OSD icon OSD in hot key in main Function menu menu • By default, the key is the hot key for . To change Custom Key 2 Input the default settings, see Customizing the hot keys on page • For Down/Decrease adjustment. •...
  • Page 31: Picture Optimization

    If you wish, you can always adjust the screen geometric settings manually using geometry menu items. To assist you in this endeavour, BenQ has provided a screen test image utility which you can use to check for screen color, grayscale and line gradient display.
  • Page 32: Choosing An Appropriate Picture Mode

    Choosing an appropriate picture mode Your monitor provides various picture modes that are suitable for different types of images. See Picture Mode on page 40 for all the available picture modes. Go to for a desired picture mode. Picture Advanced Picture Mode is preferred, select to enable it.
  • Page 33: Navigating The Main Menu

    Navigating the main menu You can use the OSD (On Screen Display) menu to adjust all the settings on your monitor. Press any of the control keys to bring up the hot key menu, and press to access (Menu) the main menu. See Basic menu operation on page 29 for details.
  • Page 34: Eye Care Menu (Selected Models Only)

    Eye Care menu (selected models only) Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out. And keys that are not available will be disabled and the corresponding OSD icons will disappear. For models without certain functions, their settings and related items will not appear on the menu.
  • Page 35 (Models with Color Weakness function) Item Function Range Turns the Bright Intelligence function on or off. The built-in • Bright light sensor works with Bright Intelligence technology to Intelligence • detect the ambient light, image brightness and contrast, and then balance the screen automatically. Sets to display the light condition around the •...
  • Page 36: Display Menu

    Display menu Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out. And keys that are not available will be disabled and the corresponding OSD icons will disappear. For models without certain functions, their settings and related items will not appear on the menu.
  • Page 37 Item Function Range Use this to change the input to that appropriate to • Input D-Sub your video cable connection type. • (for models with DP inputs) • (for models with DVI inputs) • HDMI Adjusts the horizontal position of the screen image. 0 to 100 H.
  • Page 38: Picture Menu

    Picture menu Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out. And keys that are not available will be disabled and the corresponding OSD icons will disappear. For models without certain functions, their settings and related items will not appear on the menu.
  • Page 39 Item Function Range Adjusts the tone luminance. The default value is 3 (the • Gamma standard value for Windows). • • • • Allows video and still photographs to be viewed Color Normal Temperature with natural coloring. This is the factory default color.
  • Page 40: Picture Advanced Menu

    Picture Advanced menu Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out. And keys that are not available will be disabled and the corresponding OSD icons will disappear. For models without certain functions, their settings and related items will not appear on the menu.
  • Page 41 Item Function Range Decreases the blue light emitted from the display to Low Blue reduce the risk of blue light exposure to your eyes. Light (Models without The value for each mode indicates how Low Blue Light Color much blue light is decreased compared with the Standard Weakness mode.
  • Page 42 Item Function Range Slightly enlarges the input image. Use this feature to hide annoying • ON Overscan edge noise if present around your image. • OFF Available only when the input source is HDMI or D-Sub (VGA converted from Component). This feature is provided to allow aspect ratios other than 16:9 to be Display Mode...
  • Page 43: Audio Menu

    Audio menu Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out. And keys that are not available will be disabled and the corresponding OSD icons will disappear. For models without certain functions, their settings and related items will not appear on the menu.
  • Page 44: System Menu

    System menu Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out. And keys that are not available will be disabled and the corresponding OSD icons will disappear. For models without certain functions, their settings and related items will not appear on the menu.
  • Page 45 Item Function Range Sets the OSD menu language. • Language English Settings • Français The language options displayed on your OSD may • Deutsch differ from those shown on the right, depending • Italiano on the product supplied in your region. •...
  • Page 46 Item Function Range Sets the function to be accessed by custom key 1. • Custom Key Picture Mode • Low Blue Light Sets the function to be accessed by custom key 2. • Custom Key Display Mode • Brightness Sets the function to be accessed by custom key 3. Custom Key •...
  • Page 47: Troubleshooting

    Troubleshooting Frequently asked questions (FAQ) Imaging The image is blurred. • Read the instructions on the link on the CD, and then "Adjusting the Screen Resolution" select the correct resolution, refresh rate and make adjustments based on these instructions. • If a VGA extension cable is used, remove the extension cable for the test. Is the image now in focus? If not, optimize the image by working through the instructions in the "Adjusting section on the link...
  • Page 48 The image is displaced in one direction. Read the instructions on the link on the CD, and then "Adjusting the Screen Resolution" select the correct resolution, refresh rate and make adjustments based on these instructions. Faint shadow from the static image displayed is visible on the screen. •...
  • Page 49: Need More Help

    Need more help? If your problems remain after checking this manual, please contact your place of purchase or visit the local website from www.BenQ.com for more support and local customer service. Troubleshooting...

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