Memory card reader
Modem (cable or DSL)
Modem (dial-up)
36
Chapter 3: Troubleshooting
You see a "Not enough memory" error
message
Close all programs, then restart your
•
computer.
Drive letters for the memory card slots do not
appear in the My Computer window
Reboot your computer.
•
See the documentation that came with
•
your modem for additional
troubleshooting information.
See also
"Internet" on page
Your modem does not dial or does not connect
Make sure that the modem cable is
•
plugged into the modem jack and not
the Ethernet network jack. See your
setup poster to make sure that the
connections have been made correctly.
Make sure that your computer is
•
connected to the telephone line and the
telephone line has a dial tone.
Make sure that the modem cable is less
•
than 6 feet (1.8 meters) long.
Remove any line splitters or surge
•
protectors from your telephone line,
then check for a dial tone by plugging a
working telephone into the telephone
wall jack.
If you have additional telephone services
•
such as call waiting, call messaging, or
voice mail, make sure that all messages
are cleared and call waiting is disabled
before using the modem. Contact your
telephone service to get the correct code
to temporarily disable the service. Also
make sure that the modem dialing
properties are set correctly.
33.