Related Manuals for HP U32
Summary of Contents for HP U32
- Page 1 Maintenance and Service Guide U32 model SUMMARY This guide provides information about spare parts, removal and replacement of parts, diagnostic tests, problem troubleshooting, and more.
- Page 2 Devices, Inc. Bluetooth is a trademark owned sure to read “Important Safety Information”. by its proprietor and used by HP Inc. under license. NVIDIA is a trademark and/or registered trademark of NVIDIA Corporation in the U.S. and other countries. USB Type-C and USB-C are registered trademarks of USB Implementers Forum.
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Page 3: Table Of Contents
Table of Contents Getting started ................................2 Important safety information..........................2 Important service information and precautions ....................2 RoHS (2002/95/EC) requirements ........................3 General descriptions ............................3 Firmware updates ..............................3 Before returning the repaired product to the customer ..................3 Monitor features ................................ -
Page 4: Getting Started
Getting started Read this chapter to learn about safety information and where to find additional HP resources. Important safety information Carefully read the cautions and notes within this document to minimize the risk of personal injury to service personnel. The cautions and notes are not exhaustive. Proper service methods are important to the safe, reliable operation of equipment. -
Page 5: Rohs (2002/95/Ec) Requirements
Level 2: Circuit board or standard parts replacement Firmware updates Firmware updates for the monitor are available at support.hp.com. If no firmware is posted, the monitor does not need a firmware update. Before returning the repaired product to the customer Perform an AC leakage current check on exposed metallic parts to be sure the product is safe to operate without the potential of electrical shock. -
Page 6: Monitor Features
For safety and regulatory information, refer to the Product Notices provided in your documentation kit. To access the latest user guides or manuals for your product, go to http://www.hp.com/support and follow the instructions to find your product. Then select Manuals. -
Page 7: Front Components
Front components To identify the components on the front of the monitor, use this illustration and table. Table 1-1: Front components and their descriptions... -
Page 8: Rear Components
Rear components To identify the components on the rear of the monitor, use this illustration and table. -
Page 9: Locating The Serial Number And Product Number
The SPEC label (1) and Barcode label (2) are located on the rear of the monitor. The serial number and product number are located on a Safety label. You may need these numbers when contacting HP about the monitor model. - Page 10 For India:...
- Page 11 label...
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Page 13: Illustrated Parts Catalog
Illustrated parts catalog To identify the monitor major components, use this illustration and table. -
Page 14: How To Order Parts
You can purchase cables from the HP part store at https://partsurfer.hp.com/Search.aspx. NOTE: HP continually improves and changes product parts. For complete and current information about supported parts for your computer, go to http://partsurfer.com, select your country or region, and then follow the on-screen instructions. -
Page 15: Removal And Replacement Procedures
Removal and replacement procedures Adherence to these procedures and precautions is essential for proper service. Preparation for disassembly Use this information to properly prepare to disassemble and reassemble the monitor. 1) Read the “Important safety information” and “Important service information and precautions” sections in the “Getting started”... - Page 16 1) Remove wall mount screws and rear cover, Take the electric screwdriver and remove the 4 rear cover wall mounted screws (as shown blue circle) and remove rear cover (as shown red arrow path ). 2) Remove aluminum tape. Tear off the 3 aluminum tape at the red square and remove black tape as shown in blue square. 3) Remove wire cable and OSD board, Power board.
- Page 17 OSD board Power board 4) Remove the screws of the shielding cover. Take the electric screwdriver and remove the three screws (from A->B->C), at the red circle . 5) Remove EDP cable. Lift the shielding cover and pull out the EDP cable as shown in blue square and place the shielding cover aside.
- Page 18 6) Remove the mid bezel fixing screws. Take the electric screwdriver and remove the screw as shown in the red circle. 7) Remove the mid bezel and main bracket. Remove the mid bezel , main bracket, tape(red square) as shown in the figure.
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Page 19: Power Board （Adapter
Power board （adapter） The power board part number is 60703-00293.(adapter) 1) The HP U32 power board connector position is as follows:... -
Page 20: Displayport Connector Location
DisplayPort connector location This procedure includes HDMI, VGA connectors. The connectors are on the main board (board part number 21201-02864). The connectors identifiers are as follows: Connector Location HDMI P103 P105 Before repairing connectors, follow these steps: Prepare the monitor for disassembly. See Preparation for disassembly on page 13. ▲... - Page 21 3) Use a hot air gun to melt the solder on the pins. 4) Lift the P103 connector from the PCB. 5) Place the new component on the PCB. Be sure that it matches the PCB footprint. 6) Solder the new component.
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Page 22: Function Test
Function test After repair, be sure to confirm that all functions are working. Support and troubleshooting The following table lists possible problems, the possible cause or each problem, and the recommended solutions. Table 4-2: Solving common problems Problem Possible cause Solution Screen is blank or Power cord is disconnected. - Page 23 Check Video Cable Monitor video cable is disconnected. Connect the appropriate is displayed on video signal cable between screen. the computer and monitor. Be sure that the computer power is off while you connect the video cable. Input Signal Out Video resolution and/or refresh rate are set higher Change the settings to a of Range is...
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Page 24: Index
Index components RC removal, 13 front, 5 rear components, 6 rear, 6 removal connector repair, 18 power board, 17 features, 4 RC, 13 firmware updates, 3 removal and replacement procedures, 13 front components, 5 returning to customer, 3 function test, 20 RoHS (2002/95/EC) requirements, 3 how to order parts, 12 safety information, 2...