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User Guide SUMMARY This guide provides technical specifications and information about monitor features, setting up the monitor, and using the monitor.
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States and other countries. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty.
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About this guide This guide provides technical specifications and information about monitor features, setting up the monitor, and using the software. Depending on the model, your monitor may not have all the features included in this guide. WARNING! Indicates a hazardous situation that, if not avoided, could result in serious injury or death. CAUTION: Indicates a hazardous situation that, if not avoided, could result in minor or moderate injury.
Installing a security cable ......................... 15 Turning on the monitor ........................15 HP watermark and image retention policy ..................16 Docking an HP notebook or desktop computer ....................16 2 Using the monitor ............................18 Downloading software and utilities ........................18 The Information file .............................
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Cleaning the monitor ......................... 26 Shipping the monitor ......................... 27 Appendix A Technical specifications ......................... 28 68.6 cm (27.0 in) QHD model specifications ....................... 28 60.5 cm (23.8 in) FHD model specifications ......................29 Preset display resolutions ........................... 29 High-definition video formats ..........................30 Energy saver feature ............................
Getting started Read this chapter to learn about safety information and where to find additional HP resources. Important safety information An AC adapter and power cord might be included with the monitor. If you use another cord, use only a power source and connection appropriate for this monitor.
Resource Contents Setup Instructions Overview of monitor setup and features HP support For HP support or to resolve a hardware or software problem, go to http://www.hp.com/support, and follow the instructions to find your product. – or – Type support in the taskbar search box, and then select HP Support Assistant.
● Removable stand for flexible monitor head mounting solutions ● HP Quick Release 2 device to quickly attach the monitor head to the stand with a simple click, and then ● remove it with the convenient sliding tab release DisplayPort™ video input (cable included) ●...
Table 1-2 Front components and their descriptions Component Description Menu button Press to open the OSD menu. When the OSD menu is open, the Menu light turns on. (2-4) OSD buttons (assignable) When the OSD menu is open, press the buttons to navigate through the menu. The function light icons indicate the default button functions.
The Safety & Comfort Guide also provides important electrical and mechanical safety information. The Safety & Comfort Guide is available on the web at http://www.hp.com/ergo. IMPORTANT: To prevent damage to the monitor, do not touch the surface of the LCD panel. Pressure on the panel can cause nonuniformity of color or disorientation of the liquid crystals.
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With the monitor still placed facedown inside the box, lower the bottom of the stand's mounting plate into the back of the monitor’s recess (1) until it snaps into place (2). Chapter 1 Getting started...
Before you disassemble the monitor, be sure that the monitor is turned off and all cables are disconnected. IMPORTANT: To position and stabilize the monitor, HP recommends that two people perform these procedures. Disconnect and remove all cables from the monitor.
Slide the stand out of the recess (3). Attaching the monitor head to a mounting device You might need additional tools such as a screwdriver (purchased separately) when you attach a mounting device. To avoid damage to your monitor, follow these instructions. Remove the four screws from the VESA holes located on the rear of the monitor head.
To attach the monitor head to a swing arm or other mounting device, insert four mounting screws through the holes on the mounting device and into the VESA screw holes on the back of the monitor head. IMPORTANT: If these instructions do not apply to your device, then follow the mounting device manufacturer’s instructions when mounting the monitor to a wall or swing arm.
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NOTE: Except for USB Type-C input, the monitor automatically determines which inputs have valid video signals. You must manually select USB Type-C input. To select any input, including USB Type-C, open the OSD menu and select Input. Before connecting the cables, route the cables through the cable routing hole in the center of the stand. Connect a video cable.
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Connect one end of a USB Type-C cable to the USB Type-C port on the rear of the monitor and the ● other end to the USB Type-C port on the source device. (Use only the HP-approved USB Type-C cable provided with the monitor.) NOTE: The monitor’s USB Type-C port provides network, data, video, and power delivery (up to...
Connect one end of the power cord to the AC adapter and the other end to a grounded AC outlet. Then connect the AC adapter to the power connector on the monitor. WARNING! To reduce the risk of electric shock or damage to the equipment: Do not disable the power cord grounding plug.
The Safety & Comfort Guide also provides important electrical and mechanical safety information. The Safety & Comfort Guide is available on the web at http://www.hp.com/ergo. Tilt the monitor head forward or backward to set it to a comfortable eye level.
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Adjust the monitor’s height to a comfortable position for your individual workstation. The monitor’s top bezel edge should not exceed a height that is parallel to your eye height. A monitor that is positioned low and reclined might be more comfortable for users with corrective lenses. Reposition your monitor as you adjust your working posture throughout the work day.
Pivot the monitor clockwise or counterclockwise 90° from landscape to portrait orientation (2). IMPORTANT: If the monitor is not in full height and full tilt position when pivoting, the bottom right corner of the monitor panel will come in contact with the base and potentially cause damage to the monitor.
Image retention is a condition that might occur on all LCD screens. Burn-in damage on the monitor is not covered under the HP warranty.
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The monitor delivers up to 65 W of power over a USB Type-C connection. When connecting the host computer via USB Type-C, DC power out does not need to be connected. Do not connect two power sources (DC power in and USB Type-C) to the host computer. Docking an HP notebook or desktop computer...
Format specification. Using the OSD menu You can adjust your HP monitor to suit your tastes. Use the OSD menu to customize the viewing features of your monitor. To access and make adjustments in the OSD, use the buttons at the bottom of the monitor’s front bezel.
If the monitor is not already on, press the power button to turn on the monitor. Press the Menu button. Use the three function buttons to navigate, select, and adjust the menu choices. The on-screen button labels vary, depending on which menu or submenu is active. The following table lists possible menu selections in the OSD main menu.
Table 2-2 Button names and descriptions Button Description Menu button Opens the OSD main menu, selects a menu item from the OSD, or closes the OSD menu. Brightness button Adjusts the monitor screen brightness. Assignable function button Color button Opens the Color menu where you can adjust the screen color. Assignable function button Next Input button...
Upon entering this reduced power state (Auto-Sleep Mode), the monitor screen is blanked, the backlight turns off, and the power light turns amber. The monitor draws less than 0.5 W of power when in this reduced power state. The monitor wakes from Auto-Sleep Mode when the computer sends an active signal to the monitor (for example, when you activate the mouse or keyboard).
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Be sure that USB Type-C is your primary video input. Add a second monitor by connecting a DisplayPort cable between the DisplayPort OUT port on the primary monitor and the DisplayPort IN port on a secondary monitor. NOTE: Three of the four daisy-chained monitors need to have DisplayPort IN and OUT video ports. The last monitor in the chain needs only a DisplayPort IN video port.
Support and troubleshooting If your monitor is not working as expected, you might be able to resolve the issue by following the instructions in this section. Solving common issues The following table lists possible issues, the possible cause of each issue, and the recommended solutions. Table 3-1 Common issues and solutions Issues...
When you use the controls, you will obtain the best results by using the auto-adjustment pattern software utility. You can download this utility from http://www.hp.com/support. When adjusting the Clock and Phase values, if the monitor images become distorted, continue adjusting the values until the distortion disappears.
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Select Phase, and then use the OSD buttons on the monitor that display up and down arrow icons to eliminate flickering or blurring. Flickering or blurring might not be eliminated, depending on the computer or graphics controller card installed. To correct screen position (Horizontal Position or Vertical Position): Press the Menu button to open the OSD menu, select Image, and then select Image Position.
● increase the life expectancy of the monitor. NOTE: A burned-in image on the monitor is not covered under the HP warranty. Never block the slots and openings of the cabinet or push objects into them. These openings provide ●...
A disinfectant that is within HP’s cleaning guidelines is an alcohol solution consisting of 70% isopropyl alcohol and 30% water. This solution is also known as rubbing alcohol and is sold in most stores.
This section contains technical specifications for the physical aspects of your monitor, such as the weight and viewing dimensions, as well as required environmental operating conditions and power source ranges. All specifications represent the typical specifications provided by HP component manufacturers; actual performance can vary either higher or lower.
60.5 cm (23.8 in) FHD model specifications This section provides specifications for your monitor. Table A-2 60.5 cm (27.0 in) FHD monitor specifications Specification Measurement Display, wide-screen 60.5 cm 23.8 in Type Viewable image size 60.5 cm diagonal 23.8 in diagonal Maximum weight (unpacked) 6.3 kg 13.89 lb...
HP and accessibility Because HP works to weave diversity, inclusion, and work/life into the fabric of the company, it is reflected in everything HP does. HP strives to create an inclusive environment focused on connecting people to the power of technology throughout the world.
As a founding member, HP joined to participate with other organizations to advance the field of accessibility. This commitment supports HP’s accessibility goal of designing, producing, and marketing products and services that people with disabilities can effectively use.
Microsoft Accessibility information (Windows 7, Windows 8, Windows 10, Microsoft Office) ● Google Products accessibility information (Android, Chrome, Google Apps) ● Standards and legislation Countries worldwide are enacting regulations to improve access to products and services for persons with disabilities. These regulations are historically applicable to telecommunications products and services, PCs and printers with certain communications and video playback features, their associated user documentation, and their customer support.
NOTE: This is not an exhaustive list. These organizations are provided for informational purposes only. HP assumes no responsibility for information or contacts you encounter on the internet. Listing on this page does not imply endorsement by HP.
HP comfort and safety guide HP public sector sales Contacting support HP offers technical support and assistance with accessibility options for customers with disabilities. NOTE: Support is in English only. Customers who are deaf or hard of hearing who have questions about technical support or accessibility ●...
5 getting to know your monitor 2 standards and legislation, accessibility 34 support 2 HDMI port 4 HP Assistive Policy 32 HP resources 1 technical support 2 HP support 1 USB Type-C port 4 International Association of Accessibility Professionals 33...