Matica MC320 User Manual
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Matica MC320 User Manual

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USER GUIDE
MC320 USER GUIDE

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Summary of Contents for Matica MC320

  • Page 1 USER GUIDE MC320 USER GUIDE...
  • Page 2 Refer to the warranty statement provided with the printer for the warranty terms and conditions, and its limitations of liability. Environmental Impact Matica is committed to reducing the environmental impact of its products through improvements in energy efficiency. DIRECTIVE 2002/96/EC ON THE TREATMENT, COLLECTION, RECYCLING AND...
  • Page 3 2) Cet appareil doit accepter toutes les interférences, y compris celles qui pourraient entraîner un mauvais fonctionnement de l'appareil. General Note: - This equipment must be used by – Ordinary person / Instructed person / Skilled person MC320 USER GUIDE...
  • Page 4 Be sure to follow these cautions to operate the printer safely. These cautions indicate the heated surface & involve the risk of heat injury if person touch with bare hand. These cautions indicate the touch of surface with bare hand is prohibited. MC320 USER GUIDE...

  • Page 5: Table Of Contents

    4.2.1 Tools ......................4-10 4.2.2 About ......................4-11 Printing ........................ 5-12 Card Printing ..........................5-12 5.1.1 MC320 Printing preference ............... 5-12 Color Settings .......................... 5-16 5.2.1 Monochrome option: ................... 5-17 Printing Test Cards using Printer menu ................5-18 Printer Maintenance ..................6-1 Printer Routine Cleaning ......................
  • Page 6 6.6.1 Replacement procedure ................6-9 Options ........................7-1 Chip Encoding (Contact and Contactless) ................7-1 7.2 Use of PC/SC encoder wizard to test Dual interface in MC320 ........7-1 Magnetic Encoding ........................7-3 7.3.1 Configuration ....................7-3 Duplex activation ........................7-4 Trouble shooting ....................

  • Page 7: Product Overview

    If it is returned without its original packaging and any components are damaged during transportation, such components will no longer be covered by the warranty. Matica will also charge for the new packaging which will be required to ship the printer back .

  • Page 8: Unpacking The Printer

    Power cord • Power supply • USB cable • Ribbon carrier • Reject bin Note: Contact the dealer immediately if any of the items listed above is missing. Only use the power supply provided with the printer. MC320 USER GUIDE...

  • Page 9: Functional Description

    1) Front slot for Single card Manual Feeding. 2) Input Hopper 3) Operator panel and printer status indicators: ON/OFF key and 3 functional keys 4) LCD display 5) LED light indicating card availability status in the input hopper. MC320 USER GUIDE...

  • Page 10: Operator Panel

    Input hopper LED – (Shown as 9) ▪ Off – indicates there is no card available in printer Red blinking – indicates no. of cards in the hopper are running low. ▪ ▪ Red – indicates there are cards available in input hopper MC320 USER GUIDE...
  • Page 11 • LCD Display Sequence for MENU option MC320 USER GUIDE...

  • Page 12: Rear View

    ISO CR80 - ISO 7810 (53.98 x 85.60) • Thickness: 0.25 to 1.25 mm (10 to 50 mil) manual gauge adjustment • Magnetic stripe: ISO 7811 • Smart Card Contact: ISO 7816-1,2,3,4 • Smart Card Contactless: ISO 14443A/B. MC320 USER GUIDE...

  • Page 13: Installation Procedures

    Installing the Ribbon Original Matica ribbons are to be installed carefully. The ribbon carrier that comes with the printer helps to install the ribbon quickly, easily and accurately. Once the ribbon is in its carrier, the carrier can then be easily dropped into the printer using the red and grey guides.
  • Page 14 4 ) Ribbon carrier should be positioned inside the Right & Left Guide cores as illustrated below Left Guide Core for Ribbon carrier Right Guide Core for Ribbon carrier 5) Slide the Ribbon carrier back side (Trailer core) inside the backend Guide cores as per below instructions. MC320 USER GUIDE...

  • Page 15: Rear Bin Installation

    6) Slide Ribbon carrier front side (Leading core) inside the front Guide cores as per instructions till it touches the bottom of guide core as illustrated below, 7) Close the Top cover. Note: Ribbon carrier should be assembled without touching/damaging the printer head Rear bin Installation MC320 USER GUIDE...

  • Page 16: Card Feeding

    1. Open Front door manually as shown below. 2. Load the cards in the Hopper and then close the door. Card insertion direction contact type cards, chip will be visible on the top. Mag stripe will be facing downwards towards right. MC320 USER GUIDE...

  • Page 17: Front Slot (Manual Card Hopper)

    Cards with thicknesses ranging between 0.25 mm and 1.25 mm (10 - 50 mil) can be processed by the printer. Proceed as follows to adjust the card thickness: 1) Open the printing module compartment cover as per below instructions. MC320 USER GUIDE...

  • Page 18: Connecting The Power Supply And Powering On The Printer

    Connecting the Power Supply and Powering ON the Printer Connect the power cord to the power outlet (a) to the power supply and then connect the power supply to the printer (b) as shown below. Press the ON/OFF button (c) to power on the printer. MC320 USER GUIDE...

  • Page 19: Installing The Software And Configuring Theprinter

    Connecting the Printer to the Computer and Installing the Software 4.1.1 Printer connection through USB 1) Download/ save a copy of MC320 driver installer software into your PC/Laptop. 2) Double click on the Matica XPS Driver installer.exe application to setup the Wizard.
  • Page 20 4) Select on “I accept the agreement” to accept the license agreement and then click Next. 5) Incase you want to Install the printer using LAN connection tick the box ‘Add an MC320 printer connected through the network’ and Click Next to continue with the installation.
  • Page 21 Driver. b. If it doesn’t detect then there is no Computer Restart needed and can continue with Switching on and connecting the Printer to USB (See Step 11) MC320 USER GUIDE...
  • Page 22 8) A Dialog box appears to switch off the printer or disconnect from any USB port of PC/laptop. Ensure same & click Ok. 9) At this stage, Installer starts to Uninstall the existing drivers MC320 USER GUIDE...
  • Page 23 11) After Restarting the PC, Run the installer again. Installation repeats the process steps from 1 to 6. Ensure the Printer is switched on and plugged into a USB port before clicking OK on the dialogue box. MC320 USER GUIDE...
  • Page 24 12) Installation may take several minutes to set up the Driver. 13) XPS Driver setup is finally complete, Click ´Finish´ MC320 USER GUIDE...

  • Page 25: Printer Connection Through Lan/Ethernet

    If the printer already installed through USB connection, disconnect the USB connection of the printer and Switch OFF the printer. 1) Download/ save a copy of MC320 driver installer software into your PC/Laptop. 2) Double click on the Matica XPS Driver installer.exe application to setup the Wizard.
  • Page 26 4) Select on “I accept the agreement” to accept the license agreement and then click Next. 5) Click add an MC320 printer connected to a network (ethernet or Wi-Fi). Click Next. MC320 USER GUIDE...
  • Page 27 Older version of the Driver. d. If it doesn’t detect then there is no Computer Restart needed and can continue with Switching on and connecting the Printer to USB (See Step 11) MC320 USER GUIDE...
  • Page 28 8) A Dialog box appears to switch off the printer & disconnect from any USB port of PC/laptop. Ensure same & click Ok. 9) At this stage, Installer starts to Uninstall the existing drivers MC320 USER GUIDE...
  • Page 29 10) Restart of your computer so Click Yes in order to complete the Installation and follow the next steps to complete the installation procedure 11) Connect the printer with Ethernet cable and switch ON the printer 12) For DCP type connection: Select the DHCP connection type & click Next MC320 USER GUIDE...
  • Page 30 Model name + 7 digit serial number An example shown below, If printer Model name is MC320, then format is MC320 +Serial number of the printer, i.e.MC3209999999 Below snapshot of an Example. 14) Click Finish to complete the Matica XPS Driver setup wizard...
  • Page 31 2. Connect the LAN to printer along with USB & switch OFF & ON the printer. Ensure the PC/ Laptop also connect to same LAN connection. 3. In the PC/Laptop go to devices & printers and right click using mouse on MC320 printer icon installed in the PC/Laptop. Select printer properties from drop down menu.
  • Page 32 6. Once IP address set or noted down, disconnect the USB connection from printer. 7. For connecting the MC320 through Static IP run the MC320 driver installer & follow the steps explaining in Sub chapter 4.1.2.1 DCP from steps 1 to 11.

  • Page 33: Uninstall Program Tabs

    2) in Windows 7, Windows 8/8.1, Win10 select Start > Control Panel > Programs> Uninstall a Program > Matica XPS Driver version 1.x.x.x. Or click start button & select Matica and click Uninstall XPS driver. Uninstallation process guide the user to uninstall XPS driver.

  • Page 34: Tools

    The user can access the tool menu in MC320 printer properties. 1) Ensure that printer is connected to PC/Laptop through USB. 2) In the PC/Laptop go to devices & printers and right click using mouse on MC320 printer icon installed in the PC/Laptop. Select printer properties from drop down menu.

  • Page 35: About

    4) Select required wizard from tool selection menu, 4.2.2 About In the About menu of MC320 properties, User can check the FW version installed in the printer & other related details. MC320 USER GUIDE 4-11...

  • Page 36: Printing

    The Printer Application recognizes the printer, allowing the User to create fully customized card jobs. 5.1.1 MC320 Printing preference MC320 XPS driver printing preferences allow user to set the printer properties based on printing operation requirement. MC320 printing preference has following tabs, •...
  • Page 37 Monochrome option: This option allows the user to set the contrast and Half tone for monochrome panel. Overlay option: This option allows the user to set contrast for overlay panel and overlay area setting. MC320 USER GUIDE 5-13...
  • Page 38 Based on the type of magnetic stripe card coercivity, using this option the user must select the coercivity from drop down menu & click Ok. Magnetic Encoding Tool : Standalone tool provided to encode mag encoding stripe card. MC320 USER GUIDE 5-14...
  • Page 39 XPS driver. Need tick use laminator option to use laminator in line with MC320. **Note: To use Laminator in line with MC320 printer, user need to select output card path as rear outbin. MC320 USER GUIDE 5-15...

  • Page 40: Color Settings

    Click define Once user define tab after selecting advance option in drop down menu, Advanced panel adjustment menu appears. The user can adjust the required brightness & contrast value for each panel and click OK. MC320 USER GUIDE 5-16...

  • Page 41: Monochrome Option

    In monochrome setting option the user can set contrast for monochrome, Halftone & Resin areas extraction. 5.2.1.1 Resin Area Extraction: For printing with YMCKO ribbon the user can select area/features in an image to print with resin (K panel) using resin area extraction option in XPS driver. MC320 USER GUIDE 5-17...

  • Page 42: Printing Test Cards Using Printer Menu

    In the Menu/Scroll button, Scroll to Advanced setting • Press the Selection button to transit to respective sub-menu • Scroll to Test Print only • Press the Selection button to print the Test card Refer to the Navigation as in chart, MC320 USER GUIDE 5-18...

  • Page 43: Printer Maintenance

    • For Printer with ISO Magnetic stripe option: cleaning frequency should be more often Standard Cleaning Procedure 1. To perform the Standard cleaning, select ‘clean printer” wizard from drop down menu available in the printer properties tool tab, MC320 USER GUIDE...
  • Page 44 2. Follow the instructions in the wizard, as below 3. Close the Top cover & click next Note: a) Use the Extended Cleaning Card. Remove the protective film. Extended card MC320 USER GUIDE...
  • Page 45 The adhesive surface is on both sides. Insert the Long side of the Extended card in the Back slot 4. Clean of print head, for Printhead cleaning procedure, Click ‘Finish’ to complete the Standard Refer to Chapter 6.5 Cleaning procedure MC320 USER GUIDE...

  • Page 46: Card Path Advanced Cleaning

    1. To perform the Advance printer clean, Select ‘Advance printer clean” wizard from drop down menu available in the printer properties tool tab and follow the instruction in the wizard. Note: a) Insert the T-card in the back slot of the printer Insert the T-card in the Back slot MC320 USER GUIDE...

  • Page 47: Cleaning Roller Advanced Cleaning

    Step 1: Hold the Encoder cover Step 2: Move the Cover towards the downward direction as shown in the image to disengage Step 3: Slide out the Encoder cover in the direction as shown in the image MC320 USER GUIDE...
  • Page 48 6) Identify the roller & gently clean the roller with water only. 7) After cleaning, dry the roller thoroughly. Reinsert the roller by pressing the flanges (1) of the Cleaning roller and pushing the projections(2) into its slot(3), pressing downwards until you hear a sound of locking. MC320 USER GUIDE...

  • Page 49: Printhead Cleaning

    • The edge of the printhead must be cleaned using the cleaning pen. • The edge of the printhead must be cleaned to remove residual ink or dust. 6.5.1 Printhead Cleaning Procedure 1) Unplug the printer from the power supply. 2) Open the Top cover. MC320 USER GUIDE...
  • Page 50 3) Using the cleaning pen that is provided in the Cleaning Kit, clean the printhead by rubbing the pen in the direction indicated by the arrow in the figure below. 4) Close the Top cover 5) The printhead cleaning procedure is now concluded. MC320 USER GUIDE...

  • Page 51: Print Head Replacement Procedure

    2) Unplug the Printer from the Power supply, Open the Top cover. Remove the Printhead as instructed below, i. To remove the print head. Press in the direction indicated by the arrow to loosen the spring and to release this from its housing and Click ‘Next’ to continue in the Printer Manager wizard MC320 USER GUIDE...
  • Page 52 Click ‘Next’ to continue in the Printer Manager wizard 3) Connect the printer to the power supply, switch on and connect it to a computer with the USB cable Click ‘Next’ to continue in the Printer Manager wizard MC320 USER GUIDE 6-10...
  • Page 53 Enter the Print Head Serial number and confirm with the Set button. 5) Click ‘Finish’ to complete the Printhead replacement operation MC320 USER GUIDE 6-11...

  • Page 54: Options

    7 Options Chip Encoding (Contact and Contactless) The Chip Encoder is an optional module for the MC320 Series that allows the encoding of chip cards (smart cards). Available chip encoding modules and related functionalities: • Dual Interface Encoder Module (Contact and Contactless cards)
  • Page 55 In stage 2 of Wizard , click the activate dual interface module and Insert the dual interface smart card into feeder. To conduct the test, click load card & card move to dual interface → click Read ATR. The software read & display ATR once test complete successfully. MC320 USER GUIDE...

  • Page 56: Magnetic Encoding

    Magnetic Encoding The Magnetic Encoder is an optional module for the MC320 Series that allows the encoding of magnetic cards. The following modules are available: • MAG ENCODER It allows you to perform the encoding magnetic in ISO format Code PR10300001 Install the module according to the instructions contained in the package.

  • Page 57: Duplex Activation

    Duplex activation The Duplex activation is an optional module for the MC320 Series that allows the printer to print on both side of the cards. The following modules are available: • MC310 Duplex Activation Kit It will enable the printer to print dual side of a card...

  • Page 58: Trouble Shooting

    Printer has printing problems USER Make sure that a MC320 printer appears in “Devices and Printer does not start Printers” and that it is active (icon appears in dark grey) printing (no movement)

  • Page 59: Printer Has Problem With Ribbon

    Printer has problem with ribbon USER If the ribbon has tears or locks with error 14 Chip Encoding problems USER Difficulties or failures in the code reading ATR MC320 USER GUIDE...

  • Page 60: Ribbons

    SCRATCH-OFF Ribbon, 2000 prints BD32263 Each Matica ribbon has an RFID tag with ribbon identification data that allows the printer to configure all the counting and optimization parameters and procedures. It is strongly suggested to exclusively use original Matica ribbons. The use of non-original accessories...

  • Page 61: Technical Characteristics

    Two level encoding protection • Smart Ribbon level memory and management • Smart Ribbon optimization in monochrome printing • Available ribbon: please refer to Matica website: www.maticacorp.com Print Speed • Single-side Monochrome: up to 850 cph • Single-side YMCKO: up to 180 cph •...
  • Page 62 Min/max operating temperature: 15° - 40 °C (59° F- 104 °F) • Humidity: 20% to 65% non-condensing • Min/max storage temperature: –5° - +70 °C (23° - 158 °F) • Storage humidity: 20% to 70% (non-condensing) (*) Only in some models/options MC320 USER GUIDE 11-2...
  • Page 63 MC320 USER GUIDE 11-3...
  • Page 64 A'\ATIC/\ Matlcij_ Iechool Declaration onformity nufacturer:.h@rnilly the product d d:no, thillt MC3XXX, S3XXX (X A-Z, :BLANK) Model! a-Zr Tvpe: Oesktop Dire-ct-To-Card l"rinter c mpliancl!!! tlil es. ential 2014/53/EU i:5-iJ!J 2014/30! U wht!r@ lit.Ith re-qj1.1iremeliits l"i(.ilble: :mi,, SaJety Gl358-1: A1L2017 □, {2017-02), 017+Al1:20 EMI/EMC:...
  • Page 65 Matica - www.maticacorp.com – All rights reserved...

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