Page 1 U S E R G U I D E P L A T I N U M E D I T I O N...
Page 3: Table Of Contents
Gateway Web site ........
Page 4 Traveling securely ........70 www.gateway.com...
Page 5 Chapter 6: Connecting Devices ....71 Installing a printer, scanner, digital camera, or other peripheral device ..........72 Viewing the display on a projector or monitor .
Page 6 Sending a simple fax ........145 Setting up your cover page template ....147 www.gateway.com...
Page 7 Faxing from programs ........148 Faxing a scanned document ......148 Receiving and viewing a fax .
Page 8 Memory card reader ....... . 212 Modem (cable or DSL) ......212 www.gateway.com...
Page 9 Telephone support ........229 Before calling Gateway Customer Care ....229 Telephone numbers .
Page 10 Contents www.gateway.com viii...
Page 11: Chapter 1: Getting Help
CHAPTER 1 Getting Help • Gateway Web site • Help and Support • BigFix • Online help...
Page 12: Thank You For Purchasing Our Notebook
Thank you for purchasing our notebook! You have made an excellent decision choosing Gateway. We are sure that you will be pleased with the outstanding quality, reliability, and performance of your new notebook. Each and every Gateway notebook uses the latest...
Page 13: Gateway Web Site
Gateway's online support is available 24 hours per day, 7 days per week and provides the most current drivers, product specifications, tutorials, and personalized information about your notebook. Visit the Gateway Support Web site at support.gateway.com. Using Support The Support site is divided into seven major...
Page 14 Submit. Click the arrow button to open the Select Your Computer Product box, then click Notebook Computers to access product documentation, specifications, and guides for all Gateway notebooks. Product Support Click Product Support to view a list of all the products that Gateway supports.
Page 15: Help And Support
Contact Us Click Contact Us to access links to customer care with a live technician, including chat and e-mail. Click Call Us to get a list of Gateway telephone numbers for both sales and support. For more information, see page...
Page 16: Searching For A Topic
CHAPTER 1: Getting Help Searching for a topic To search for a topic in Help and Support, type a word or phrase (keyword) in the Search box located at the top of any Help and Support screen, then click the arrow For each search, you receive the following search result types: To view a list of your search results, click the...
Page 17: Bigfix
BigFix Your notebook may include BigFix. BigFix monitors your notebook for problems and conflicts. It automatically gathers information about the latest bugs, security alerts, and updates from BigFix sites on the Internet. Whenever BigFix detects a problem, it alerts you by flashing the blue taskbar icon.
Page 18: Online Help
CHAPTER 1: Getting Help Online help Many programs provide information online so you can research a topic or learn how to perform a task while you are using the program. You can access most online help information by selecting a topic from a Help menu or by clicking a Help button.
Page 19: Chapter 2: Using Windows Xp
CHAPTER 2 Using Windows XP • About the Windows desktop • Identifying window items • Using Windows XP Tablet PC 2005 • Working with files and folders • Searching for files • Working with documents • Shortcuts...
Page 20: About The Windows Desktop
CHAPTER 2: Using Windows XP About the Windows desktop After your notebook starts, the first screen you Help and Support see is the Windows desktop. The desktop is like For more information the top of a real desk. Think of the desktop as about the Windows your personalized work space where you open desktop, click Start,...
Page 21: Using The Start Menu
Desktop elements Using the Start menu You can start programs, open files, customize Help and Support your system, get help, search for files and folders, For more information and more using the Start menu. about the Windows Start menu, click Start, then click Help and Support.
Page 22: Adding Icons To The Desktop
CHAPTER 2: Using Windows XP Adding icons to the desktop You may want to add an icon (shortcut) to the Help and Support desktop for a program that you use frequently. For more information about desktop icons, click Start, then click Help and Support.
Page 23: Identifying Window Items
Identifying window items When you double-click the icon for a drive, Help and Support folder, file, or program, a window opens on the For more information desktop. This example shows the Local Disk (C:) about windows, click window, which opens after you double-click the Start, then click Help and Support.
Page 24: Using Windows Xp Tablet Pc 2005
CHAPTER 2: Using Windows XP Window item Using Windows XP Tablet PC 2005 Your notebook may have Windows XP Tablet PC 2005 installed. The Microsoft Windows XP Tablet PC 2005 operating system is a fully functioning version of Windows XP Professional with added pen-based computing features: Description Clicking the close button closes the...
Page 25: Using Tablet Pc Extensions
The What’s New in Windows XP link in the Help and Support Center and the Windows XP Start Here booklet that shipped with your tablet PC can help you learn more about using Windows XP Tablet PC 2005. Using Tablet PC extensions Calibration The first time you use your tablet PC, you should calibrate your pen for both portrait and...
Page 26 CHAPTER 2: Using Windows XP Pen button The pen button serves the same function as the right button on a mouse. Press it and tap (button-tap) to open right-click menus when they are available. Open the Tablet Input Panel by waving the ■...
Page 27 Using Windows XP Tablet PC 2005 Tips Hold the pen the same way you hold a ■ writing pen, and steady your writing hand by resting it on the display surface. Line up the pointer before you tap, in cases ■...
Page 28 CHAPTER 2: Using Windows XP TIP tips Open a program for your input (for ■ example, a word processing program or a Web form) before using the writing pad or soft keyboard. To adjust writing pad and keyboard ■ settings, tap or click the Tools and Options icon , then tap or click Options.
Page 29: Working With Files And Folders
Using speech recognition The tablet PC is designed to accept and interpret the human voice, both for dictation (speech recognition) and for keyboard-equivalent voice commands. Working with files and folders You can organize your files and programs to suit your preferences much like you would store information in a file cabinet.
Page 30: Creating Folders
CHAPTER 2: Using Windows XP Hard drives Diskette drive Creating folders Folders are much like the folders in a file cabinet. Help and Support They can contain files and other folders. For more information about creating files Files are much like paper documents—letters, and folders, click spreadsheets, and pictures—that you keep on Start, then click Help...
Page 31 Folders Files To create a folder: Click Start, then click My Computer on the Start menu. Double-click the drive where you want to put the new folder. Typically, Local Disk (C:) is your hard drive and 3½ Floppy (A:) is your diskette drive.
Page 32: Copying And Moving Files And Folders
CHAPTER 2: Using Windows XP Copying and moving files and folders The skills you need to copy and move files are Important The clipboard stores called copying, cutting, and pasting. whatever you cut or copy until you cut or When you copy and paste a file or folder, you copy again.
Page 33: Deleting Files And Folders
Deleting files and folders When you throw away paper files and folders, Help and Support you take them from the file cabinet and put For more information them in a trash can. Eventually the trash can is about deleting files emptied.
Page 34: Browsing For Files And Folders
CHAPTER 2: Using Windows XP Caution Emptying the Recycle Bin permanently erases any files or folders in the bin. These files cannot be restored. Help and Support For more information about emptying the Recycle Bin, click Start, then click Help and Support.
Page 35 Working with files and folders To browse for a file: Click Start, then click M Computer window opens. Double-click the drive or folder that you think contains the file or folder that you want to find. If you do not see the contents of a folder, click Show the contents of this drive or Show the contents of this folder.
Page 36: Searching For Files
CHAPTER 2: Using Windows XP Searching for files If you are looking for a particular file or folder or a set of files or folders that have characteristics in common, but you do not remember where they are stored on your hard drive, you can use the Search utility to search by: You can also combine search criteria to refine searches.
Page 37 If you want to search by file or folder name, type in all or part of the file or folder name in the name box in the left pane of the window. If you type all of the name, Search ■...
Page 38: Working With Documents
CHAPTER 2: Using Windows XP Using advanced search options Search can find files meeting more criteria than file name. You can narrow your search by selecting the search options that you want. You can search by the: Working with documents Computer documents include word processing files, spreadsheet files, or other similar files.
Page 39: Creating A New Document
Creating a new document To create a new document: Click Start, All Programs, Accessories, then click WordPad. Microsoft WordPad starts and a blank document opens. Begin composing your document. Use the menus and toolbar buttons at the top of the window to format the document. Working with documents...
Page 40: Saving A Document
CHAPTER 2: Using Windows XP Saving a document After you create a document, you need to save Help and Support it if you want to use it later. For more information about saving documents, click Start, then click Help and Support. Type the keyword saving in the Search box, then click the arrow.
Page 41: Printing A Document
Look in list Printing a document To print a document, you must have a printer Help and Support connected to your notebook or have access to a For more information network printer. For more information about about printing installing or using your printer, see the printer documents, click Start, then click Help documentation.
Page 42: Shortcuts
CHAPTER 2: Using Windows XP Shortcuts The following table shows a few shortcuts that Help and Support you can use in Windows and almost all programs For more information that run in Windows. For more information about Windows about shortcuts, see your Windows or program keyboard shortcuts, click Start, then click documentation.
Page 43: Chapter 3: Recovering Your System
CHAPTER 3 Recovering Your System • System recovery options • Drivers and applications recovery • Recovering your system...
Page 44: System Recovery Options
Problem-solving may also involve re-installing some or all of the notebook’s software (also called recovering or restoring your system). Gateway provides everything you need to recover your system under most conditions. A backup copy of your operating system is provided on a CD or DVD, and a backup copy of your factory-installed drivers and applications is saved on a hidden area of your hard drive.
Page 45: Drivers And Applications Recovery
Finally, in order to recover your system you may need to reinstall everything, including the operating system, so your notebook has its original factory settings. Drivers and applications recovery Your notebook’s hard drive contains everything you need to completely restore your system, including Windows XP, device drivers, and other programs.
Page 46 CHAPTER 3: Recovering Your System Important If you are recording to CDs, make sure that they are CD-R and not CD-RW discs. If you are recording to a DVD, make sure that it is a DVD-R or DVD+R disc, not DVD-RW or DVD+RW discs.
Page 47 Important Use a permanent marker to label each disc “Gateway Driver and Application Recovery.” As you remove each disc from the drive, use the marker to label each disc 1 of x, 2 of x, 3 of x, and so on.
Page 48: Copying Drivers And Applications Recovery Files To A Network
CHAPTER 3: Recovering Your System Copying drivers and applications recovery files to a network You can copy driver and application recovery files to a network location, so you can burn unlimited sets of drivers and applications recovery discs from a different notebook that has a recordable drive.
Page 49 “Creating discs from recovery files on a network” which computer the on page files are for. For example, store the files for a Gateway 7200XL in a folder named GW 7200XL Apps Recovery. Drivers and applications recovery Click Create ISO, then find the network location you want to save the driver and application recovery files to.
Page 50: Creating Discs From Recovery Files On A Network
CHAPTER 3: Recovering Your System Creating discs from recovery files on a network Before you continue, make sure that your computer has a recordable drive. Important If you are recording to CDs, make sure that they are CD-R and not CD-RW discs.
Page 51: Recovering Your System
Important Use a permanent marker to label each disc “Gateway Drivers and Applications Recovery.” As you remove each disc from the drive, use the marker to label each disc 1 of x, 2 of x, 3 of x, and so on.
Page 52: Recovering Specific Files And Software
CHAPTER 3: Recovering Your System Recovering specific files and software You can perform a partial recovery by recovering specific files, such as device drivers and most pre-installed software. If you need to recover software that did not come pre-installed on your system, you need to follow the software’s own instructions for installation.
Page 53: Recovering Your System Using Microsoft System Restore
Recovering your system using Microsoft System Restore Before using Gateway System Recovery, you should try Microsoft System Restore to determine whether you can restore your system to a previous condition. Every time you install new device drivers or software, and every 24 hours (while your notebook is turned on), Microsoft System Restore takes a “snapshot”...
Page 54 CHAPTER 3: Recovering Your System To restore using Microsoft System Restore: Press F1. The Microsoft Windows XP Help and Support Center opens. Click Undo changes to your computer with System Restore. The Welcome to System Restore dialog box opens. Click Restore my computer to an earlier time, then click Next.
Page 55 Click Next, then follow the on-screen instructions to finish the restoration. If completing Microsoft System Restore does not solve your problem, restart Gateway System Recovery. See system from the hard drive” on page 46 instructions. Recovering your system...
Page 56: Recovering Your System From The Hard Drive
CHAPTER 3: Recovering Your System Recovering your system from the hard drive Caution The Full System Restore option deletes all files on your hard drive except the restore files. Make sure that you back up all personal data files before continuing this process.
Page 57 Important After you restore your system, it will appear with the same files and programs it had when it shipped from the factory. You still need to download Windows updates and antivirus updates to bring your notebook’s software up to date. Full System Restore with Backup ■...
Page 58 CHAPTER 3: Recovering Your System...
Page 59: Chapter 4: Using The Internet
CHAPTER 4 Using the Internet • Learning about the Internet • Setting up an Internet account • Using the World Wide Web • Using e-mail...
Page 60: Learning About The Internet
CHAPTER 4: Using the Internet Learning about the Internet The Internet is a worldwide network of computers linked together to provide information to people everywhere. The two most popular services on the Internet are e-mail and the World Wide Web. You can access this network by connecting your notebook to a telephone, DSL (Digital Subscriber Line), or cable television line and signing up with an Internet...
Page 61: Setting Up An Internet Account
Setting up an Internet account Before you can view the information on the World Wide Web, you need to set up an Internet account with an Internet service provider (ISP). To set up an ISP service or to transfer an existing account to this notebook, contact the ISP directly.
Page 62: Accessing Your Internet Account
CHAPTER 4: Using the Internet Cable and DSL modems, a connection known as broadband, use your cable television or special telephone lines to connect to your ISP and access the Internet. In many instances, broadband is considered an always-connected service. With this type of service, your cost is the same regardless of the amount of time you use your Internet connection.
Page 63: Connecting To A Web Site
To go to a different Web site, type the address (called a URL for “Universal Resource Locator”) in the browser address bar (for example www.gateway.com), then click GO on the browser address bar. - OR - On the current Web page, click a link to a...
Page 64: Downloading Files
CHAPTER 4: Using the Internet Sometimes Web pages display slowly. The speed that a Web page displays on your screen depends on the complexity of the Web page and other Internet conditions. Additionally, the speed of your connection will determine how fast Web pages display.
Page 65: Using E-Mail
Using e-mail E-mail (electronic mail) lets you send messages to anyone who has an Internet connection and e-mail address. E-mail is usually a free service of your Internet account. The Internet never closes, so you can send e-mail messages at any time. Your e-mail messages arrive at most e-mail addresses in minutes.
Page 66: Checking Your E-Mail
CHAPTER 4: Using the Internet Checking your e-mail Caution To protect your notebook from viruses, check any e-mail attachments using McAfee SecurityCenter which came with your notebook. For more information, see “Protecting your notebook from viruses” on page 174. Help and Support For general For more information about managing and...
Page 67: Chapter 5: Protecting Your Notebook
CHAPTER 5 Protecting your notebook • Hardware security • Data security • Security updates • Traveling securely...
Page 68: Hardware Security
Use Computrace able to get it back by using tracking software. Complete’s online help to get the program up and running. If your notebook does not already have Computrace Complete installed, contact Gateway at www.gateway.com/ business to purchase the service.
Page 69: Data Security
Your notebook may be enabled to take advantage of Computrace® Complete, a service you can purchase to help find your notebook if it is stolen. This program automatically reports the location of your notebook once a day while it is connected to the Internet. If your notebook is stolen, the frequency increases to every fifteen minutes.
Page 70: Notebook Startup And Hard Drive Password
Use a password that you can you will have to return remember but that would be hard for someone your notebook to Gateway so we can else to guess. reset it. Windows XP user accounts Windows lets you set up a user account for each...
Page 71: Protecting Your Notebook From Viruses
Protecting your notebook from viruses A virus is a program that attaches itself to a file on a computer, then spreads from one computer to another. Viruses can damage data or cause your notebook to malfunction. Some viruses go undetected for a period of time because they are activated on a certain date.
Page 72 CHAPTER 5: Protecting your notebook Your new Gateway notebook may have the McAfee SecurityCenter installed. The McAfee SecurityCenter includes the following components: McAfee VirusScan is an anti-virus ■ subscription service. You can use VirusScan to protect your notebook from viruses, worms, Trojan horses, and hybrid attacks.
Page 73: Using Mcafee Securitycenter
Data security Using McAfee SecurityCenter You received your notebook with McAfee VirusScan, McAfee Personal Firewall, and McAfee Spamkiller turned on and McAfee Privacy Service turned off. To turn on the Privacy Service, as well as keep the other services turned on, you must connect to the Internet and register McAfee SecurityCenter when prompted.
Page 74 CHAPTER 5: Protecting your notebook Starting McAfee SecurityCenter Scanning for and removing viruses To start McAfee SecurityCenter: Click Start, All Programs, McAfee, then ■ click McAfee Security Center. McAfee SecurityCenter opens. To scan for viruses: Start McAfee SecurityCenter. Click virusscan.
Page 75 Updating your virus definitions You should update your virus definitions Important To update McAfee regularly to protect your notebook from the SecurityCenter after latest viruses. the subscription period expires, you must extend your subscription. Click Scan My Computer for Viruses. Click the location you want to scan, then select your scan options.
Page 76: Using Windows Xp Security Center
CHAPTER 5: Protecting your notebook Using Windows XP Security Center Windows Security Center helps protect your Help and Support notebook through: For more information about Windows XP Security Center, click Start, then click Help and Support. Type the keyword security center in the Search box, then click the arrow.
Page 77: Security Updates
Security updates To keep your notebook secure, you need to keep Windows XP and your notebook’s system software up to date. Windows Update If a hacker finds a way to bypass the security Help and Support features built into Windows XP, Microsoft creates For more information a high-priority Windows update to fix the about Windows...
Page 78 CHAPTER 5: Protecting your notebook Windows XP Security Center Use the Windows XP Security Center to schedule automatic updates. Windows can routinely check for the latest important updates for your notebook and install them automatically. To schedule automatic updates: Click Start, Control Panel, then double-click Security Center.
Page 79: Bigfix
BigFix Your notebook may include BigFix. BigFix monitors your notebook for problems and conflicts. It automatically gathers information about the latest bugs, security alerts, and updates from BigFix sites on the Internet. Whenever BigFix detects a problem, it alerts you by flashing the blue taskbar icon.
Page 80: Traveling Securely
CHAPTER 5: Protecting your notebook Traveling securely Use the following tips when traveling with your Tips & Tricks For more tips about notebook. traveling with your notebook, see “Traveling with Your Notebook” on page 189. Charge your battery before you leave. ■...
Page 81: Chapter 6: Connecting Devices
CHAPTER 6 Connecting Devices • Installing a printer, scanner, digital camera, or other peripheral device • Viewing the display on a projector or monitor • Viewing the display on a television • Connecting a video camera to your notebook • Using an optional port replicator...
Page 82: Device
CHAPTER 6: Connecting Devices Installing a printer, scanner, digital camera, or other peripheral device Your notebook or optional port replicator has Important Before you install a one or more of the following ports: IEEE 1394 printer, scanner, or (also known as Firewire other peripheral Serial Bus (USB), serial, parallel, TV out, S/PDIF device, see the device...
Page 83 Installing a printer, scanner, digital camera, or other peripheral device If Windows detects your printer, install your printer by following the on-screen instructions. You are finished. - OR - If Windows does not detect the printer, go to the next step. Click Start, then click Control Panel.
Page 84: Viewing The Display On A Projector Or Monitor
CHAPTER 6: Connecting Devices Viewing the display on a projector or monitor You can use your notebook for giving Important The dialog boxes presentations by connecting an external shown in this section monitor or projector to your monitor (VGA) port. are for demonstrative Your notebook supports simultaneous LCD and purposes only and...
Page 85 Viewing the display on a projector or monitor Click the Settings tab. Right-click the second monitor icon (labeled 2), then click Attached. Click Apply. Adjust properties such as Screen Resolution or Color Quality if necessary. Click OK.
Page 86: Viewing The Display On A Television
The S-Video out jack on your notebook or port Important The TV out feature is replicator lets you view your notebook display available only on on a television screen using a standard S-Video select Gateway cable. notebooks. Important The dialog boxes shown in this section...
Page 87 Tips & Tricks For the location of the S-Video out jack on your notebook, see the poster or hardware guide. For the location of the S-Video out jack on an optional port replicator, see the port replicator user guide. Viewing the display on a television Click the Settings tab.
Page 88: Port Replicator
CHAPTER 6: Connecting Devices Important If the Enable TV and TV buttons are grayed out, your notebook has not detected the television. Make sure that the television is turned on and connected correctly. You may need to turn your notebook off, then back on again.
Page 89: Modifying Television Settings
Modifying television settings Important If you are traveling internationally, you may need to change the video standard. For example, many televisions in Asia use PAL instead of NTSC. Viewing the display on a television To modify television settings: On the Multiple Monitors Properties dialog box Displays tab, click TV.
Page 90: Connecting A Video Camera To Your Notebook
Port replicators are notebook, a port replicator lets you make all of available only for those connections at one time. When you travel select Gateway with your notebook, you merely disconnect notebooks. from the port replicator instead of unplugging all the devices.
Page 91: Chapter 7: Using Multimedia
CHAPTER 7 Using Multimedia • Adjusting the volume • Playing music and movies • Creating audio files and music libraries • Creating and editing videos • Creating music CDs and video DVDs • Creating and copying data CDs and DVDs •...
Page 92: Adjusting The Volume
CHAPTER 7: Using Multimedia Adjusting the volume You can use the Windows volume controls to Help and Support adjust the overall volume and the volume of For more information specific sound devices in your notebook. about adjusting the volume, click Start, then click Help and Support.
Page 93 To adjust specific volume levels: Click Start, then click Control Panel. The Control Panel window opens. If your Control Panel is in Category View, click Sounds, Speech, and Audio Devices. Click/Double-click the Adjust the system volume or Sounds and Audio Devices. The Sounds and Audio Devices Properties dialog box opens.
Page 94 CHAPTER 7: Using Multimedia Click Advanced in the Device volume area. If the device you want to adjust does not appear in the window, click Options, Properties, the check box next to the audio device you want to adjust, then click Drag the volume level and balance sliders for the device you want to adjust.
Page 95: Playing Music And Movies
Playing music and movies Playing WAV audio files Sound Recorder is a simple Windows program that lets you record and play WAV files. WAV is the most common audio file format used for your Windows system sounds. To play a WAV audio file Sound Recorder: Click Start, All Programs, Accessories, Entertainment, then click Sound Recorder.
Page 96: Playing Audio And Video Files
CHAPTER 7: Using Multimedia Playing audio and video files Windows Media Player can play several types of audio and video files, including WAV, MIDI, MP3, AU, AVI, and MPEG formats. For more information about using Windows Media Player, click Help. Play Stop To play a file using Windows Media Player:...
Page 97: Playing Cds Or Dvds
Accessory single disc. DVDs can be played on a DVD player Store at or a DVD drive-equipped notebook. www.gateway.com. Playing a CD or DVD using Windows Media Player Help and Support Use Windows Media Player to listen to CDs or...
Page 98 CHAPTER 7: Using Multimedia Volume Play/pause Stop Mute Previous Next If a dialog box opens with a list of CD players or DVD players, click Windows Media Player. Windows Media Player opens. - OR - If a dialog box does not open with a list of CD players or DVD players, click Start, All Programs, then click Windows Media Player.
Page 99 Playing a DVD using CyberLink PowerDVD Help and Support For more information about playing DVDs using CyberLink PowerDVD, click Start, All Programs, CyberLink PowerDVD, then click PowerDVD Help. To play a DVD using CyberLink PowerDVD: Make sure that the speakers are turned on or headphones are plugged in and that the volume is turned up.
Page 100: Creating Audio Files And Music Libraries
CHAPTER 7: Using Multimedia Creating audio files and music libraries Creating music files You can create several types of audio files for your listening enjoyment, including WAV, MP3, and WMA files. Recording WAV audio files Sound recorder is a simple Windows program that lets you record and play WAV files.
Page 101 Creating WMA and MP3 music files using Windows Media Player Using Windows Media Player, you can copy the Important Some music CDs have tracks from a music CD to your notebook’s hard copy protection drive as WMA or MP3 files. WMA and MP3 are software.
Page 102 CHAPTER 7: Using Multimedia Click Tools, Options, then click the Rip Music tab. Click the arrow to open the Format list, then click either mp3 or Windows Media Audio. For more information on the differences between the two types of files, click Learn more about MP3 formats.
Page 103: Building A Music Library
Building a music library Use Windows Media Player to build a music library. You can organize your music tracks (individual MP3 or WMA audio files) by categories, find a track quickly by sorting, and add information to a music file. You can add music tracks to your music library Caution During the download...
Page 104: Editing Track Information
CHAPTER 7: Using Multimedia Editing track information After you add a WMA or MP3 file to your music library, you can edit the track’s information. To edit track information: Click Start, All Programs, then click Windows Media Player. Windows Media Player opens. Click the Library tab.
Page 105: Creating And Editing Videos
Creating and editing videos If your home video camera supports it, it can be connected to your notebook so that you can download video from the camera as data files. You can also create video from a Web cam attached to your notebook. For instructions on how to create video, see your camera’s user guide.
Page 106 CHAPTER 7: Using Multimedia Windows Movie Maker recognizes your camera and the Video Capture Wizard opens. If the wizard does not open, click Capture From Video Device. Complete the screens in the Video Capture Wizard, clicking Next after each one.
Page 107: Editing Your Video
Important Video files may require a significant amount of free hard drive space depending on your settings. A one hour tape may require more than 10 GB of hard drive space for storage with additional space required for editing. Editing your video After your video file is captured on your notebook, you can edit it.
Page 108: Saving Your Video
CHAPTER 7: Using Multimedia Saving your video After you finish editing your video, you can save it to one of the following places. Under Movie Tasks: Creating music CDs and video DVDs Creating a music CD You can create music CDs using either Windows Important We recommend that Media Player or CyberLink Power2Go.
Page 109 Creating music CDs and video DVDs Click the Burn tab. The Select files to burn window opens. Click Edit Playlist. The Edit Playlist dialog box opens. Click songs in the left column to add them to the playlist. After all the songs are added to your list, click OK.
Page 110 CHAPTER 7: Using Multimedia Creating a music CD using CyberLink Power2Go To create a music CD: Insert a blank, writable CD into your CD or DVD drive. If a dialog box opens, click Take no action, then click OK. Click Start, All Programs, CyberLink DVD Solution, Power2Go, then click Power2Go.
Page 111 Creating music CDs and video DVDs Click Music Disc in the left column, select CD in the right column, then click OK. The Select a Burning Task dialog box closes. In the top pane, browse to the folder that contains the files or folders you want to burn to the CD, then click to select the file or folder.
Page 112: Creating A Video Dvd
CHAPTER 7: Using Multimedia Creating a video DVD You can create a video DVD using CyberLink Power2Go. If your operating system is Windows XP Media Center, you can also use Media Center to record a video DVD. TV programs that have been recorded with Media Center can be recorded to DVD and replayed on another Media Center computer or on a non-Media Center computer that has a DVD...
Page 113 Creating music CDs and video DVDs Creating a video DVD using CyberLink Power2Go To create a video DVD using Cyberlink Power2Go: Insert a blank, writable DVD into your DVD drive. If a dialog box opens, click Take no action, then click OK. Click Start, All Programs, CyberLink DVD Solution, Power2Go, then click Power2Go.
Page 114 CHAPTER 7: Using Multimedia Click Video/Photo Disc in the left column, select your disc type in the right column, then click OK. The Select a Burning Task dialog box closes. Click the Add Files dialog box opens. Browse to the folder that contains the video files you want to burn to the DVD.
Page 115 Creating music CDs and video DVDs After you set up your DVD, click Configuration/Information dialog box opens. Click the Video tab, then select the television and audio format for your DVD. Click the Burner tab. . The...
Page 116 CHAPTER 7: Using Multimedia If you have one DVD burner, click Burn. The Burning dialog box opens and Power2Go burns the files to the DVD. -OR- If you have more than one DVD burner, select the burner, then click Burn. The Burning dialog box opens and Power2Go burns the files to the CD or DVD.
Page 117 Important TV programs that have been recorded with the Media Center can be recorded to DVD and replayed on another Media Center computer or on a non-Media Center computer that has a DVD player and DVD decoder software (such as PowerDVD) installed.
Page 118: Creating And Copying Data Cds And Dvds
CHAPTER 7: Using Multimedia Creating and copying data CDs and DVDs Creating a data CD or DVD Important Some CDs have copy protection software. You cannot create MP3 files from these CDs and you may not be able to listen to these CDs on your notebook.
Page 119 Creating and copying data CDs and DVDs Click Data Disc in the left column, select your disc type in the right column, then click OK. The Select a Burning Task dialog box closes. In the top pane, browse to the folder that contains the files or folders you want to burn to the CD or DVD, then click to select the file or folder.
Page 120 CHAPTER 7: Using Multimedia After you select all your files, click Configuration/Information dialog box opens. If you have one CD or DVD burner, click Burn. The Burning dialog box opens and Power2Go burns the files to the CD or DVD. -OR- If you have more than one CD or DVD burner, select the burner, then click Burn.
Page 121: Copying A Cd Or Dvd
Copying a CD or DVD Creating and copying data CDs and DVDs To copy a disc: Click Start, All Programs, CyberLink DVD Solution, Power2Go, then click Power2Go. Power2Go opens along with the Select a Burning Task dialog box. Click Copy disc in the left column, then click OK.
Page 122 CHAPTER 7: Using Multimedia Insert the music CD, data CD, or data DVD you want to copy into your CD or DVD drive. Click the arrow to open the From list, then click the drive that contains your source disc. Click the arrow to open the To list, then click your recordable CD or DVD drive.
Page 123: Advanced Multimedia Software Features
Advanced multimedia software features Windows Media Player advanced features You can use Windows Media Player to transfer WMA and MP3 files to your portable music player, to listen to Internet radio, and to watch Internet TV. For more information, see the Windows Media Player online help.
Page 124 CHAPTER 7: Using Multimedia...
Page 125: Chapter 8: Managing Power
CHAPTER 8 Managing Power • Monitoring the battery charge • Recharging the battery • Extending battery life • Changing notebook power settings...
Page 126: Monitoring The Battery Charge
CHAPTER 8: Managing Power Monitoring the battery charge Your new Gateway notebook is designed to Important If the power cord or provide an exceptional balance of performance battery icon does not and portability. Your notebook uses the latest appear on the taskbar,...
Page 127: Extending Battery Life
Extending battery life Conserving battery power To conserve power while using the battery to Tips & Tricks For more information power your notebook: about using power management settings, “Changing notebook power settings” on page 119. Tips & Tricks For more information about using Hibernate mode, see “Activating...
Page 128: Using Alternate Power Sources
CHAPTER 8: Managing Power Using alternate power sources To extend battery life, use alternate power sources whenever possible. Changing power modes You can use the following power modes to lengthen the life of your notebook’s battery(ies): If traveling internationally, take electrical ■...
Page 129: Changing Notebook Power Settings
Using power saving modes Always save your work before using Standby mode. In Standby mode, your notebook reduces or turns off the power to most devices except memory. However, the information in memory is not saved to the hard drive. If power is interrupted, the information is lost.
Page 130: Changing The Power Scheme
CHAPTER 8: Managing Power Changing the power scheme Power schemes (groups of power settings) let you Help and Support change power saving options such as when the For more information display or hard drive is automatically turned off. about changing the You can select one of the defined power power scheme, click Start, then click Help...
Page 131 Changing notebook power settings Click/Double-click the Power Options icon. The Power Options Properties dialog box opens. Click the arrow button to open the Power Schemes list, then click the power scheme you want. - OR - Set the timers, then click Save As and type a name for the scheme.
Page 132: Changing Alarm Options
CHAPTER 8: Managing Power Changing alarm options Alarms can alert you when the battery charge is Help and Support low. For more information about changing the alarm options, click Start, then click Help and Support. Type the keyword alarm options in the Search box, then click the arrow.
Page 133: Changing Advanced Settings
Changing advanced settings Advanced power settings let you assign different Help and Support power saving modes to the power button and For more information Standby system key. You can also select which about changing the power saving mode is activated when you close power management settings, click Start, the LCD panel.
Page 134: Activating And Using Hibernate Mode
CHAPTER 8: Managing Power Activating and using Hibernate mode Hibernate (also called save to disk) writes all Help and Support current memory (RAM) information to the hard For more information drive, then turns your notebook completely off. about using Hibernate The next time you turn on your notebook, it mode, click Start, then click Help and...
Page 135 Changing notebook power settings Click the Enable hibernation check box, then click Apply. Hibernate mode is now an option you can select on the Advanced tab in the Power Options Properties dialog box and in the Shut Down Windows dialog box.
Page 136 CHAPTER 8: Managing Power...
Page 137: Chapter 9: Wireless Networking
CHAPTER 9 Wireless Networking • Wireless networking • Setting up your wireless network • Testing your network • Sharing resources • Using the network • Connecting to hotspots • Adding a desktop computer to your network • Adding devices to your network...
Page 138: Wireless Networking
CHAPTER 9: Wireless Networking Wireless networking Wireless networking is the latest advance in computer communication. With a wireless home network, you can use your notebook wherever you like. From the comfort of your sofa, kitchen, or patio, you can browse the Internet, send and receive e-mails, transfer files, and use your printer.
Page 139: Buying Wireless Equipment
Gateway’s accessory store at www.gateway.com. Setting up your wireless network Setting up your wireless network involves three steps: Setting up your wireless network Your Gateway notebook with built-in ■ wireless networking A broadband Internet connection ■ An access point ■...
Page 140: Making Sure Your Broadband Connection Works
SecureEasySetup Your notebook may be SecureEasySetup™ ready. SecureEasySetup is a program that Gateway has already installed on select notebook models that helps you easily set up a secure wireless network. If your notebook has SecureEasySetup, make sure that your access point has it also.
Page 141: Setting Up Your Notebook
The wizard will have you press the SecureEasySetup button on the front of your access point and click the SecureEasySetup button in the Wizard. The software automatically configures your access point and sets up a secure wireless connection. Setting up your notebook Naming your computers and workgroup Important Each computer on...
Page 142 CHAPTER 9: Wireless Networking Turning the wireless radio on After you have completed your initial Windows setup, turn on the wireless radio. Press F on the keyboard to turn on the optional wireless Ethernet radio, or Fn + F6 to turn on the optional Bluetooth radio.
Page 143: Testing Your Network
Testing your network Now that your home network is set up, log onto your notebook and access a favorite Internet Web site. If you are unable to connect to the Internet: Click the network you created in the Choose a wireless network list, then click Connect.
Page 144: Sharing Resources
CHAPTER 9: Wireless Networking Sharing resources With a network, you can share your Internet connection, drives, and printers. Sharing drives and printers With a network, you can share drives (for Important To share a printer example hard drives and DVD drives) and among the network printers among the computers connected to the computers, each...
Page 145 Click the Sharing tab. If this is the first time you have shared a drive or folder, click Network Setup Wizard to enable remote access, then follow the on-screen instructions. - OR - If you have previously enabled remote file access and you want to share a drive or folder with others on the network (network sharing), click to select the Share this...
Page 146: Using The Network
CHAPTER 9: Wireless Networking Un-sharing drives and folders Sharing printers Using the network After the drives and printers on each network computer are shared, you can: To un-share drives or folders: In My Computer or Windows Explorer, right-click the drive or folder that you want to un-share, then click Sharing and Security.
Page 147: Viewing Shared Drives And Folders
Viewing shared drives and folders Help and Support For more information about workgroups, click Start, then click Help and Support. Type the keyword workgroups in the Search box, then click the arrow. Mapping a network drive After a drive or folder on one computer is mapped as a drive on another computer, the contents of the drive or folder can be accessed as if the drive were attached directly to the...
Page 148: Opening Files Across The Network
CHAPTER 9: Wireless Networking Opening files across the network Copying files across the network Click the arrow button to open the Drive list, then click the drive letter you want to map this drive or folder to. Click Reconnect at Logon if you want to reconnect to this drive or folder each time you log on to the network.
Page 149: Printing Files Across The Network
Printing files across the network Important Before you can print a file across the network, you must install the driver for the printer on the computer you are sending the file from. You can obtain the printer driver and installation instructions from the CD that shipped with your printer or from...
Page 150: Adding Devices To Your Network
CHAPTER 9: Wireless Networking Adding devices to your network Adding a desktop computer to your network After you have your wireless network up and running, you can add your desktop computer to your wireless network. To add a desktop computer to the network, purchase a wireless PCI card or USB adapter for your desktop computer so it can communicate with your network wirelessly.
Page 151: Chapter 10: Sending And Receiving Faxes
CHAPTER 10 Sending and Receiving Faxes • Installing and configuring Fax • Sending a simple fax • Setting up your cover page template • Faxing from programs • Faxing a scanned document • Receiving and viewing a fax • Canceling a fax •...
Page 152: Installing And Configuring Fax
CHAPTER 10: Sending and Receiving Faxes Installing and configuring Fax Installing Fax Microsoft Fax lets you send and receive faxes Important This chapter describes using your dial-up modem. When Windows was using Microsoft Fax originally installed on your notebook, Fax may and your dial-up not have been installed.
Page 153 Important Some fax machines cannot use special characters such as hyphens. We suggest using spaces instead of hyphens in telephone and fax numbers. Installing and configuring Fax On the Welcome to Fax Configuration Wizard screen, click Next. The Sender Information screen opens. Type the information about yourself that you want to appear on your fax cover page, then click Next.
Page 154 CHAPTER 10: Sending and Receiving Faxes Click Next. If you set up your notebook to receive faxes, type the receiving fax identifier information, then click Next. This identifier information is required by law and can be the same identifier that you typed in Step 7.
Page 155: Sending A Simple Fax
Sending a simple fax You can use the Send Fax Wizard to send a simple one-page fax to one or more recipients. If the Windows Security Alert dialog box opens, click Unblock. To send a simple fax: Click Start, All Programs, Accessories, Communications, Fax, then click Send a Fax.
Page 156 CHAPTER 10: Sending and Receiving Faxes If you want to send your fax to more than one recipient, click Add and type the name and fax number of the next recipient. When you have added all your recipients, click Next. The Preparing the Cover Page screen opens.
Page 157: Setting Up Your Cover Page Template
Setting up your cover page template You can create your own cover page template that you can use in place of the cover page templates that Microsoft Fax provides for you. To create a cover page template, you use the Fax Cover Page Editor.
Page 158: Faxing From Programs
CHAPTER 10: Sending and Receiving Faxes Faxing from programs Faxing a scanned document To save your cover page template, click File, then click Save As. The Save As dialog box opens with your personal cover pages folder already in the Save in list. Type the new cover page template name.
Page 159: Receiving And Viewing A Fax
Receiving and viewing a fax Canceling a fax You can cancel a fax that you have set up to send at a time in the future. Receiving and viewing a fax Click Print. The Send Fax Wizard opens. Complete the wizard by following the instructions in “Sending a simple fax”...
Page 160: Automatically Retry Sending A Fax
CHAPTER 10: Sending and Receiving Faxes Automatically retry sending a fax You can set up Fax so it continues to try sending Important Fax is automatically your fax if the receiving fax machine is busy. set up to retry three times at ten minute intervals.
Page 161: Automatically Canceling A Fax
Automatically canceling a fax If your notebook tried to send a fax and failed to connect to a fax machine, you can automatically cancel a failed fax. Automatically canceling a fax To automatically cancel a failed fax: Click Start, then click Control Panel. The Control Panel window opens.
Page 162 CHAPTER 10: Sending and Receiving Faxes...
Page 163: Chapter 11: Customizing Your Notebook
CHAPTER 11 Customizing Your notebook • Adjusting the screen and desktop settings • Changing the mouse, touchpad, or pointing device settings • Adjusting tablet and pen settings • Adding and modifying user accounts • Modifying security settings...
Page 164: Adjusting The Screen And Desktop Settings
CHAPTER 11: Customizing Your notebook Adjusting the screen and desktop settings Adjusting the color depth and screen area are Tips & Tricks If you are using an two of the most basic display settings you may external monitor, you need to change. You can also adjust settings can adjust the screen such as the screen background and screen saver.
Page 165 Adjusting the screen and desktop settings To change the color depth: Right-click any empty space on the desktop, then click Properties. The Display Properties dialog box opens. Click the Settings tab. Click the arrow button to open the Color quality list, then click the color depth you want.
Page 166: Adjusting The Screen Resolution
CHAPTER 11: Customizing Your notebook Adjusting the screen resolution You can increase the screen resolution to fit Help and Support more icons on your desktop, or you can decrease For more information the resolution to make reading the display about adjusting screen easier.
Page 167: Changing The Colors On Your Windows Desktop
Changing the colors on your Windows desktop You can change the colors of Windows desktop items, such as the background color and dialog box title bars. Adjusting the screen and desktop settings To change desktop colors: Right-click any empty space on the desktop, then click Properties.
Page 168: Changing The Desktop Background
CHAPTER 11: Customizing Your notebook Changing the desktop background You can change the Windows desktop Help and Support background picture. Windows provides several For more information backgrounds, or you can use pictures that you about changing the have created or retrieved from other sources. desktop background, click Start, then click Help and Support.
Page 169 Adjusting the screen and desktop settings Click the Desktop tab. Click a background picture in the Background list. - OR - Click Browse to select a background picture from another location. If you want the picture you chose to cover the entire screen, click the arrow button to open the Position list, then click Stretch or Tile.
Page 170: Selecting A Screen Saver
CHAPTER 11: Customizing Your notebook Selecting a screen saver You can use a screen saver to keep others from Caution If you are using an viewing your screen while you are away from external CRT monitor, your notebook. Windows supplies a variety of an image may get screen savers that you can choose from, and burned in on your...
Page 171: Using An Extended Desktop
Using an extended desktop You can use an external monitor to make your Help and Support desktop larger to accommodate additional For more information windows. about using an extended desktop, click Start, then click Help and Support. Type the keyword multiple monitors in the Search box, then click the arrow.
Page 172: Changing The Mouse, Touchpad, Or Pointing Device Settings
CHAPTER 11: Customizing Your notebook Changing the mouse, touchpad, or pointing device settings You can adjust the double-click speed, pointer speed, left-hand or right-hand configuration, and other mouse, touchpad, or pointing device settings. Changing mouse settings Help and Support For more information about changing mouse settings, click Start, then click Help...
Page 173 Changing the mouse, touchpad, or pointing device settings Click/Double-click the Mouse icon. The Mouse Properties dialog box opens. Click one of the tabs to change your mouse settings. Click OK to save changes.
Page 174: Changing Touchpad Or Pointing Device Settings
CHAPTER 11: Customizing Your notebook Changing touchpad or pointing device settings Help and Support For more information about changing mouse settings, click Start, then click Help and Support. Type the keyword mouse settings in the Search box, then click the arrow. To change your touchpad or pointing device settings: Click Start, then click Control Panel.
Page 175 Changing the mouse, touchpad, or pointing device settings Tips & Tricks You can turn the touchpad and optional pointing device on or off, depending on which device you prefer to use. Tips & Tricks You may have received your notebook with the EZ Pad touchpad set to only accept clicking by using the...
Page 176: Adjusting Tablet And Pen Settings
CHAPTER 11: Customizing Your notebook Adjusting tablet and pen settings Windows XP Tablet PC 2005 includes a control panel for adjusting pen, display, and button preferences such as: Programming the buttons Most of the tablet control buttons on your tablet PC can be reprogrammed with new functions.
Page 177: Adjusting The Tablet Pc Input Panel Settings
Adjusting the Tablet PC Input Panel Settings Adjusting tablet and pen settings To adjust writing pad, writing tools, and speech settings: Tap or click the Keyboard icon Tap or click the Tools and Options icon , then tap or click Options. Tap or click a tab, then change the input panel settings.
Page 178: Adding And Modifying User Accounts
CHAPTER 11: Customizing Your notebook Adding and modifying user accounts You can create and customize a user account for Help and Support each person who uses your notebook. You can For more information also switch (change) user accounts without about user accounts, turning off your notebook.
Page 179: Modifying Security Settings
Caution If you click Log Off, any programs that were running may be turned off. Modifying security settings The Windows Security Center helps protect your notebook through: Modifying security settings To switch user accounts: Click Start, then click Log Off. The Log Off Windows dialog box opens.
Page 180 CHAPTER 11: Customizing Your notebook To modify security settings: Click Start, All Programs, Accessories, ■ System Tools, then click Security Center. The Windows Security Center dialog box opens. For more information about the Windows Security Center, click Get help about Security Center.
Page 181: Chapter 12: Maintaining Your Notebook
CHAPTER 12 Maintaining Your Notebook • Caring for your notebook • Protecting your notebook from viruses • Updating Windows • Using BigFix • Managing hard drive space • Moving from Your Old Computer...
Page 182: Caring For Your Notebook
CHAPTER 12: Maintaining Your Notebook Caring for your notebook To extend the life of your notebook: Be careful not to bump or drop your ■ notebook, and do not put any objects on top of it. The case, although strong, is not made to support extra weight.
Page 183: Cleaning Your Notebook
Tips & Tricks If your notebook has two batteries: partially discharge the main battery, remove the secondary battery after it is partially discharged. Cleaning your notebook Keeping your notebook clean and the vents free from dust helps keep your notebook performing at its best.
Page 184: Protecting Your Notebook From Viruses
CHAPTER 12: Maintaining Your Notebook Cleaning the keyboard You should clean the keyboard occasionally by using an aerosol can of air with a narrow, straw-like extension to remove dust and lint trapped under the keys. If you spill liquid on the keyboard, turn off your notebook and turn the notebook upside down.
Page 185: Updating Windows
Updating Windows Windows Update is the online extension of Important Windows Update can Windows that helps you to keep your notebook be controlled through up-to-date. Use Windows Update to choose the Windows Security updates for your notebook’s operating system, Center. For more information, see software, and hardware.
Page 186: Managing Hard Drive Space
CHAPTER 12: Maintaining Your Notebook Managing hard drive space Windows provides several utilities you can use to manage your hard drive. Checking hard drive space To learn more about using BigFix: From the BigFix program, click Help, then ■ click Tutorial. To check hard drive space: Click Start, then click My Computer.
Page 187: Deleting Unnecessary Files
Deleting unnecessary files Delete unnecessary files, such as temporary Help and Support Windows files, to free hard drive space. For more information about keeping the hard drive space free of unnecessary files, click Start, then click Help and Support. Type the keyword disk cleanup in the Search box, then click the arrow.
Page 188: Checking The Hard Drive For Errors
CHAPTER 12: Maintaining Your Notebook Checking the hard drive for errors The Error-checking program examines the hard Help and Support drive for physical flaws and file and folder For more information problems. This program corrects file and folder about checking the problems and marks flawed areas on the hard hard drive for errors, click Start, then click...
Page 189: Defragmenting The Hard Drive
Defragmenting the hard drive When working with files, sometimes Windows Help and Support divides the file information into pieces and For more information stores them in different places on the hard drive. about defragmenting This is called fragmentation, and it is normal. In the hard drive, click Start, then click Help order for your notebook to use a file, Windows...
Page 190 CHAPTER 12: Maintaining Your Notebook To defragment the hard drive: Click Start, then click My Computer. The My Computer window opens. Right-click the hard drive that you want to defragment, for example Local Disk (C:), then click Properties. The Properties dialog box opens.
Page 191: Backing Up Files
If you do not have a high-capacity backup device and you want to purchase one, visit the Accessories Store at accessories.gateway.com. Scheduling maintenance tasks The Scheduled Task Wizard lets you schedule Important...
Page 192: Moving From Your Old Computer
CHAPTER 12: Maintaining Your Notebook Moving from Your Old Computer Using the Files and Settings Transfer Wizard You can move your data files and personal Help and Support settings, such as display, Internet, and e-mail For more information settings, from your old computer to your new about using the Files one by using the Files and Settings Transfer and Settings Transfer...
Page 193 Finding your files Many programs automatically save your Help and Support personal data files in the My Documents folder. For more information Look in your old computer’s My Documents about finding files in folder for personal data files. Use Windows Find Windows XP in Windows XP, click or Search to locate other personal data files.
Page 194: Transferring Internet Settings
CHAPTER 12: Maintaining Your Notebook File type Pictures Movies Sound and Music Transferring Internet settings You can use different methods to transfer your Internet account from your old computer to your new one. File usually ends in..JPG, .BMP, .GIF, .PDF, .PCT, .TIF, .PNG, .EPS .MPEG, .MPG, .AVI, .GIF, .MOV .WAV, .CDA, .MP3, .MID, .MIDI,...
Page 195 Setting up your ISP Help and Support For more information about setting up an Internet connection in Windows XP, click Start, then click Help and Support. Type the keyword Internet connection in the Search box, then click the arrow. Transferring your e-mail and address book See your old e-mail program’s online help for information on exporting and importing e-mail messages and the address book.
Page 196: Installing Your Old Printer Or Scanner
CHAPTER 12: Maintaining Your Notebook Transferring your Internet shortcuts You can export and import your old Netscape Navigator bookmarks or Microsoft Internet Explorer favorites. For more information, see your Internet browser program’s online help. Installing your old printer or scanner Windows may have built-in support for older Tips &...
Page 197: Installing Your Old Programs
Installing your old programs You probably use some programs that did not Tips & Tricks If your new notebook come installed on your new notebook, such as comes with a newer personal finance software, graphics programs, version of a program, or games.
Page 198 CHAPTER 12: Maintaining Your Notebook...
Page 199: Chapter 13: Traveling With Your Notebook
CHAPTER 13 Traveling with Your Notebook • Packing your notebook • Traveling by air • Dial-up modem • Radio frequency wireless connections • Files • Security • Power • Additional tips...
Page 200: Packing Your Notebook
CHAPTER 13: Traveling with Your Notebook Packing your notebook Traveling by air Remove all peripheral devices and cables. ■ Remember to pack those you will need while traveling. Pack your notebook securely into a ■ briefcase or hand-carried luggage, and keep it separate from toiletries, liquids, and food.
Page 201: Dial-Up Modem
Dial-up modem Take a telephone cord to connect the ■ modem to telephone jacks. If you are traveling internationally, take telephone jack adapters or an acoustic handset coupler. Take a telephone line protector. ■ Take a telephone line tester to check for ■...
Page 202: Radio Frequency Wireless Connections
CHAPTER 13: Traveling with Your Notebook Radio frequency wireless connections Files Every country has different restrictions on ■ the use of wireless devices. If your notebook is equipped with a wireless device, check with the local radio approval authorities prior to your trip for any restrictions on the use of a wireless device in the destination country.
Page 203: Security
If you forget your password, you must return your notebook to Gateway for service. Get a locking cable for your notebook so ■ you can attach a cable lock and leave your notebook in your hotel room while you are away.
Page 204: Power
CHAPTER 13: Traveling with Your Notebook Power Additional tips Take your AC power adapter to recharge ■ the battery. If you are traveling internationally, take power plug adapters. Take a portable surge protector to protect ■ your notebook from power surges. To get the best performance from your ■...
Page 205: Chapter 14: Troubleshooting
CHAPTER 14 Troubleshooting • Safety guidelines • First steps • Troubleshooting • Telephone support...
Page 206: Safety Guidelines
Make sure that your hard drive is not full. ■ If an error message appears on the screen, ■ write down the exact message. The message may help Gateway Customer Care in diagnosing and fixing the problem.
Page 207: Troubleshooting
Troubleshooting Audio Audio troubleshooting is covered under on page Battery Battery troubleshooting is covered under “Power” on page CD drives CD drive troubleshooting is covered under drives” on page Device installation You have computer problems after adding a Help and Support new device For more information...
Page 208: Diskette Drive
CHAPTER 14: Troubleshooting Diskette drive The diskette drive is not recognized You see an “Access Denied” or “Write protect” error message Click View, then click Resources by type. Double-click Interrupt request (IRQ). All IRQs and their hardware assignments are displayed. To free IRQ resources for the new device: In the Device Manager window, check the device list for a resource conflict.
Page 209: Display
You see a “Disk is full” error message You see a “Non-system disk” , “NTLDR is missing” , or “Disk error” error message The modular drive status indicator is lit continuously Display The screen is too dark Adjust the brightness using the system keys. Tips &...
Page 210 This condition is normal and inherent in the TFT technology used in active-matrix LCD screens. Gateway’s inspection standards keep these to a minimum. If you feel these pixels are unacceptably numerous or dense on your display, contact Gateway Customer Care to identify whether a repair or replacement is justified based on the number of pixels affected.
Page 211: Dvd Drives
An external monitor or projector is not working If your notebook is connected to a port replicator, make sure the external monitor or projector is connected to the monitor port on the port replicator and not on the notebook. The notebook’s monitor port may be disabled when connected to a port replicator.
Page 212 Shut down and restart your notebook. Reinstall the audio device drivers. For more ■ information, see “Gateway Web site” on page Make sure that the label or side you want ■ to play is facing up, then try again.
Page 213 The television feature television is available only on Audio is not transmitted through an S-Video select Gateway jack. Use the built-in speakers, a set of notebooks. headphones or external powered speakers, or connect your notebook to a stereo system to hear sound while playing a DVD.
Page 214: File Management
CHAPTER 14: Troubleshooting File management A file was accidentally deleted Caution If a file was deleted while holding down the S key, or if the HIFT Recycle Bin has been emptied, the file cannot be restored. Help and Support For more information about restoring deleted files, click Start, then click Help...
Page 215: Internet
The hard drive cannot be accessed, or you see a “General failure reading drive C” error message Tips & Tricks For more information about removing your hard drive, see the hardware guide. You see a “Non-system disk” , “NTLDR is missing”...
Page 216 CHAPTER 14: Troubleshooting You see an “Unable to locate host” message and are unable to browse the Internet This problem can occur when you have typed a URL (Web address) incorrectly, you have lost your Internet connection, or your ISP is having technical difficulties.
Page 217: Keyboard
Media Center To view Media Center troubleshooting information that is not covered in this section, go to the Gateway support Web Site at support.gateway.com. Make sure that the keyboard cable is ■ plugged in correctly. Remove all extension cables and ■...
Page 218 Media Center computer when you purchased it from Gateway. Other types of display devices, including retail TVs, may provide lower quality video. If you did not order a display device...
Page 219 1024 × 768 for computer monitors and 800 × 600 for the Gateway 42inch Plasma TV. Many TVs cannot display this high of a resolution and may shift, scramble, or scroll the picture. For a...
Page 220 CHAPTER 14: Troubleshooting Age of the TV—Newer TVs usually ■ have more advanced features, produce a better quality picture, and support higher screen resolutions. The Media Center video display will likely be better on a newer model TV. Type of TV (interlaced or ■...
Page 221 For more information, review the FAQ topic at support.gateway.com. You want to change display settings to get better TV or DVD image quality Adjust the display device brightness, ■...
Page 222: Memory
CHAPTER 14: Troubleshooting Memory You see a “Memory error” message Tips & Tricks For more information about installing memory, see the poster or hardware guide. Help and Support For more information You see a “Not enough memory” error about troubleshooting message memory errors, click Start, then click Help...
Page 223 Help and Support For more information about dialing properties, click Start, then click Help and Support. Type the keyword dialing in the Search box, then click the arrow. Make sure that the modem cable is less ■ than 6 feet (1.8 meters) long. Remove any line splitters or surge ■...
Page 224 CHAPTER 14: Troubleshooting You cannot connect to the Internet Check for line noise (scratchy, crackling, or ■ popping sounds). Line noise is a common problem that can cause the modem to connect at a slower rate, abort downloads, or even disconnect. The faster the modem, the less line noise it can tolerate and still work correctly.
Page 225 Your 56K modem does not connect at 56K Current FCC regulations restrict actual data transfer rates over public telephone lines to 53K. Other factors, such as line noise, telephone service provider equipment, or ISP limitations, may lower the speed even further. If your notebook has a v.90 modem, the speed at which you can upload (send) data is limited to 33.6K.
Page 226 CHAPTER 14: Troubleshooting The modem is noisy when it dials and connects When your modem tries to connect to another modem, it begins handshaking. Handshaking is a digital “getting acquainted” conversation between the two modems that establishes connection speeds and communication protocols.
Page 227: Mouse
Mouse See also on page The external mouse does not work The external mouse works erratically Networks (wired) You cannot connect to your network Help and Support For more information about network troubleshooting, click Start, then click Help and Support. Type the keyword network troubleshooting in the Search box, then...
Page 228 CHAPTER 14: Troubleshooting You cannot see the other computers on your wired Ethernet network Your wired Ethernet network is running slower than you expect Make sure that your Ethernet cable is ■ plugged into the Ethernet jack on your notebook. Make sure that the other end is plugged into a router or cable or DSL modem.
Page 229: Networks (Wireless)
You cannot connect to your company network Every network is unique. Contact your company computer department or network administrator for help. Internet Explorer is unable to access the Internet You cannot connect to your home network Caution If your notebook was a member of a domain before you join a workgroup, it is...
Page 230 CHAPTER 14: Troubleshooting Your connection on the network seems Important Note any antenna intermittent or your wireless network is placement constraints running slower than you expect in the access point user guide as the speed of a wireless network is related to signal strength.
Page 231 You are in a wireless network, you can see the network, but cannot communicate, send files, print, or get to the Web If your access point uses WEP, go to the ■ Windows XP Wireless Networking Properties window and make sure that both the WAP and the WLAN in the computer have matching WEP keys.
Page 232: Passwords
CHAPTER 14: Troubleshooting Internet Explorer is unable to access the Internet You cannot see other computers on your network You cannot connect to your network Caution If your notebook was a member of a domain before you join a workgroup, it is disjoined from the domain and your computer account...
Page 233: Pc Cards
The password feature (which is set in the BIOS Setup utility) is very secure, with no easy way to recover a forgotten password. You must return your notebook for repair. Call Gateway Customer Care for instructions. PC Cards You installed a PC Card and now your...
Page 234: Power
CHAPTER 14: Troubleshooting Power Your notebook is not working on AC power Tips & Tricks For instructions on connecting the AC power adapter, see the poster or hardware guide. Your notebook is not working on battery power Tips & Tricks For instructions on inserting your battery(ies), see the...
Page 235 The printer is on but will not print Check the cable between the printer and ■ your notebook. Make sure that it is connected to the correct port. Make sure that the printer is online. Many ■ printers have an online/offline button that you may need to press so the printer can start printing.
Page 236 CHAPTER 14: Troubleshooting You see a “Printer queue is full” error message You see a “Printer is out of paper” error message After adding paper, make sure that the printer is online. Most printers have an online/offline button that you need to press after adding paper.
Page 237: Sound
Make sure that Mute controls are turned ■ off. Make sure the status indicators are turned ■ on. On select Gateway notebooks, you can press F +F1 to toggle the indicators. Make sure the touchpad or optional ■ pointing device is turned on. For more information, see “Changing touchpad or...
Page 238: Video
The projector or external monitor is not working TV out is not working Important The television feature is available only on select Gateway notebooks. Clean the touchpad with a damp cloth ■ (water only) and wipe it dry. Adjust the touchpad settings. For ■...
Page 239: Telephone Support
If you did not purchase the hardware or software from Gateway, see the manufacturer’s documentation and technical support resources. If you have “how to” questions about using ■...
Page 240: Telephone Numbers
CHAPTER 14: Troubleshooting Telephone numbers Gateway offers a wide range of customer service, customer care, and information services. Automated troubleshooting system Service description Use an automated menu system and your telephone keypad to find answers to common problems. Telephone numbers...
Page 241: Self-Help
Search box, then click the arrow. Tutoring Answers by Gateway service that provides answers to all of your “How do I” questions on Gateway computers. For more information, go to www.gateway.com/answers. Service description Get information about available systems.
Page 242: Training
CHAPTER 14: Troubleshooting Training Gateway provides the following computer-based training: Resource Service description Gateway A variety of courses Learning and tutorials are Libraries available on CD. Select from several easy-to-use learning libraries. Online More than Training 450 online courses from Learn...
Page 243: Appendix A: Safety And Legal Information
APPENDIX A Safety and Legal Information • Important safety information • Notices...
Page 244: Important Safety Information
APPENDIX A: Safety and Legal Information Important safety information Your Gateway notebook is designed and tested Warning Always follow these to meet the latest standards for safety of instructions to help information technology equipment. However, guard against to ensure safe use of this notebook, it is...
Page 245 Some notebook are equipped with a ■ three-wire power cord to make sure that the notebook is properly grounded when in use. The plug on this cord will fit only into a grounding-type outlet. This is a safety feature. If you are unable to insert the plug into an outlet, contact an electrician to install the appropriate outlet.
Page 246 APPENDIX A: Safety and Legal Information Replacement parts and accessories Use only replacement parts and accessories recommended by Gateway. Notices Copyright © 2006 Gateway, Inc. All Rights Reserved 7565 Irvine Center Drive Irvine, CA 92618 USA All Rights Reserved This publication is protected by copyright and all rights are reserved.
Page 247 For the latest product updates, consult the Gateway Web site at www.gateway.com. In no event will Gateway be liable for direct, indirect, special, exemplary, incidental, or consequential damages resulting from any defect or omission in this manual, even if advised of the possibility of such damages.
Page 248 APPENDIX A: Safety and Legal Information This product incorporates copyright protection technology that is protected by U.S. patents and other intellectual property rights. Use of this copyright protection technology must be authorized by Macrovision Corporation, and is intended for home and other limited viewing uses only unless otherwise authorized by Macrovision Corporation.
Page 249: Index
Index AC adapter international adapters accessing shared drives shared files shared folders accessories safety precautions accounts Internet user acoustic handset coupler adding icons to desktop user accounts address e-mail airplane power adapter alarms AU file audio muting playing troubleshooting audio CD adding tracks to library cleaning editing track information...
Page 250 DVD label folders music CD music files system recovery discs video DVD WMA files customer service sales customizing cutting files and folders text and graphics CyberLink PowerDVD default printer defragmenting hard drive deleting files and folders desktop adding icons www.gateway.com...
Page 251 Internet Disk Cleanup Disk Defragmenter diskette troubleshooting diskette drive troubleshooting display changing resolution properties troubleshooting using screen saver documentation Gateway Web site help Help and Support online help documents creating opening printing saving downloading files drivers updating drives...
Page 252 Gateway Web address Web site hard drive backing up files checking for errors checking for free space defragmenting deleting files and folders scanning for errors troubleshooting help...
Page 253 Internet account connecting to downloading files listening to radio requirements to access transferring settings from old computer troubleshooting using watching television Internet service provider (ISP) connecting to disconnecting from setting up account...
Page 254 PC Card troubleshooting button calibrating gestures tips troubleshooting peripheral devices playing audio CD audio file Media Player file multimedia files www.gateway.com Player...
Page 255 CD Windows Media Player file Plug and Play devices IEEE 1394 support for USB support for power AC adapter advanced settings alarms automobile/airplane adapter battery changing modes changing schemes conserving battery power EmPower adapter extending battery life Hibernate mode...
Page 256 Standby mode Start button Start menu starting programs startup password status indicators battery charge toggle on or off troubleshooting Sticky Notes Support using S-Video (TV) out jack Tablet and Pen Settings Tablet PC Input Panel www.gateway.com list folders, or programs...
Page 257 CD drive DVD drive tips title bar touchpad changing settings training classroom Gateway Learning Learn With Gateway transferring files from Internet files from old computer Internet settings from old settings from old video to computer travel tips troubleshooting audio...
Page 258 WAV file Web browser Web page Web site connecting to downloading files Gateway window close button closing maximize button menu bar minimize button title bar Windows clipboard desktop Files and Settings Transfer Search utility...
Page 259 Video Capture Wizard Windows Security Alert dialog box Windows Security Center icon using Windows Update Windows XP Tablet PC 2005 wired Ethernet troubleshooting wireless Ethernet using while traveling WMA file creating...
Page 260 Index www.gateway.com...
Page 262 MAN BLADE PLATINUM USR GDE R2 2/06...

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Mx6450 Platinum edition

Gateway MX6452 User Manual

Chapter 1: Getting Help

Chapter 2: Using Windows XP

Chapter 3: Recovering Your System

Chapter 4: Using the Internet

Chapter 5: Protecting Your Notebook

Chapter 6: Connecting Devices

Chapter 7: Using Multimedia

Chapter 8: Managing Power

Chapter 9: Wireless Networking

Chapter 10: Sending and Receiving Faxes

Chapter 11: Customizing Your Notebook

Chapter 12: Maintaining Your Notebook

Chapter 13: Traveling with Your Notebook

Chapter 14: Troubleshooting

Appendix A: Safety and Legal Information

Index

Quick Links

Troubleshooting

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Summary of Contents for Gateway MX6452