Troubleshooting - Childcare KOPILOT User Manual

/ Troubleshooting

My device does not turn on
Check the fuse.
Check the connector and tight it is necessary.
Check for cut cable.
With the help of a multimeter, measure voltage in the pins 1 and 2 of
the connector. Must be close to Battery voltage.
Contact Customer Care Center.
My device does not trigger the alarm
Check if the LED changes from Yellow to Blue when the engine is
switch from On to O .
Check the yellow cable for continuity from alternator (or key switch)
to the device.
With the help of a multimeter, measure voltage in the pins 3 of the
connector. Must change from 0V to Battery Voltage when the engine
turns on.
Using the Kopilot App, changes the settings to basic. Please read
So ware Settings in page 12
Contact Customer Care Center.
My device cannot communicate with the Kopilot App
Check the USB C cable for broken parts.
Grant access to Kopilot App in your computer to the USB ports.
Download the latest so ware
www.drivekopilot.com/customercenter/
Check if the device is powered. The LED must be Green or Yellow.
Contact Customer Care Center.
My device is installed and working but does not horn
Use the Kopilot App to apply a Regional or Advanced settings. Please
read chapter Regional configurations and Settings and Advanced
configurations and settings in pages 13 and 14.
In the Kopilot App press "READ" and then press "See Connections"
and check you have connected everything as displayed.
With the help of a multimeter, measure voltage in the pin 7 of the
connector. Must change from 0V to Battery Voltage when the alarm
is triggered.
Contact Customer Care Center,
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