6
Troubleshooting
Problem
Does not run when top
cover or door is closed.
Poor registration
Paper Jams
Cause
No power
High paper curl
Mechanical obstruction
High paper curl
Solution
• Check that the power cord is connected to the
wall outlet
• Check if printer is ready
• Check communication cable from Xerox
Nuvera Product line printer to stacker for
proper connection
• Check for other area if the mimic not
illuminated
• Check the service switch position (Refer to
Warning Pictograms Location in the
Introduction)
• Adjust printer decurler
• Flip paper in printer paper tray
• Check for obstruction in the stacker paper path
• Ensure that all transports and baffles are
properly seated
• Adjust printer decurler
• Flip paper in printer paper tray(s)
• Switch to heavier weight paper
Xerox Production Stacker
6
6-1
Operator Manual