Page 3: Table Of Contents
Gateway model number ........
Page 4 Gateway Web site ........
Page 5 Inserting a CD or DVD ......... . . 84 Listening to CDs .
Page 6 Changing the power scheme ........132 Changing alarm options .
Page 7 For more information ......... . . 168 Using your notebook on a network .
Page 8 Telephone support ..........245 Before calling Gateway Technical Support ......245 Telephone numbers .
Page 9: Checking Out Your Gateway 400
Checking Out Gateway 400 This chapter introduces you to the basic features of your notebook. Read this chapter to learn: How to identify the features of your Gateway notebook How to locate your notebook’s model and serial number How to locate the Microsoft Certificate of Authenticity...
Page 10: Front
Chapter 1: Checking Out Your Gateway 400 Front Speaker Battery charge indicator Component Speakers Battery charge indicator Power indicator LCD panel release latch Power LCD panel indicator release latch Icon Description Provide audio output when headphones or amplified speakers are not plugged in.
Page 11: Left Side
Insert one Type II, or one Type III PC Card into this slot. For more information, see “Adding and removing a PC Card” on page 210. PC Card PC Card eject slot button www.gateway.com Left side Diskette drive or memory card reader...
Page 12 Chapter 1: Checking Out Your Gateway 400 Component Icon Diskette drive or memory card reader Description Insert a standard 3.5-inch diskette into the optional diskette drive. For more information, see “Using the optional diskette drive” on page 83. Insert a memory card from a digital camera, MP3 player, PDA or cell phone into the optional memory card reader.
Page 13: Right Side
“Identifying drive types” on page 84. Secure your computer to an object by connecting a Kensington cable lock to this slot. www.gateway.com Right side Kensington lock slot...
Page 14: Back
Chapter 1: Checking Out Your Gateway 400 Back Modem jack Ethernet jack Component Icon Modem jack Ethernet jack Power connector Parallel port Monitor port Ventilation fan Parallel port Power connector Description Plug a modem cable into this jack. For more information, see “Connecting the modem”...
Page 15: Bottom
Slide to release the battery. Insert the battery into this bay. For more information, see “Changing batteries” on page 127. Includes the product model number. For more information, see “Identifying your model” on page 10. www.gateway.com Bottom Mini PCI Memory Reset...
Page 16: Keyboard Area
Chapter 1: Checking Out Your Gateway 400 Keyboard area For information on using your keyboard, see “Using the keyboard” on page 24. Status indicators Power button Keyboard Component Multi-function buttons Multi-function buttons Touchpad Icon Description Press these buttons to open programs assigned to them.
Page 17 “Changing power settings” on page 131. Inform you when a drive is in use or when a button has been pressed that affects how the keyboard is used. For more information, see “Status indicators” on page 22. www.gateway.com Keyboard area...
Page 18: Identifying Your Model
Identifying your model Important Gateway model number The label on the bottom of your notebook contains information that identifies your notebook model and its features. Gateway Technical Support will need this information if you call for assistance. Gateway model number...
Page 19: Internal Wireless Label
IEEE 802.11b RLAN Approvals: FCC ID HFS9550015318 CANADA ID 1787104509A Microsoft Certificate of Authenticity The Microsoft Certificate of Authenticity label found on the bottom of your notebook includes the product key code for your operating system. www.gateway.com Identifying your model...
Page 20: Finding Your Specifications
For more information about your computer, such as memory size, memory type, and hard drive size, go to the Gateway’s eSupport page at support.gateway.com. The eSupport page also has links to additional Gateway documentation and detailed specifications. View your computer’s serial number by clicking...
Page 21 Finding your specifications You can also find out more about your computer at the Gateway eSupport site. Visit support.gateway.com. For more information, see “Using eSupport” on page 42. www.gateway.com...
Page 22: Accessories
Chapter 1: Checking Out Your Gateway 400 Accessories Gateway offers accessories that can help you make the most of using your notebook. To order accessories, visit the Accessory Store at accessories.gateway.com. Batteries and automobile/airplane power adapters If you run your notebook on battery power for extended periods, you may want to buy an additional battery so you can swap batteries when necessary.
Page 23: Getting Started
Getting Started This chapter provides basic information about your Gateway notebook. Read this chapter to find out how to: Connect the AC adapter Start and turn off your notebook Identify the status indicators Use the keyboard Use the EZ Pad touchpad...
Page 24: Connecting The Ac Adapter
Make sure that you use the AC adapter that came with your notebook. Replace the power cord if it becomes damaged. The replacement cord must be of the same type and voltage rating as the original cord or your notebook may be damaged. www.gateway.com...
Page 25 Do not attempt to disassemble the AC adapter. The AC adapter has no user-replaceable or user-serviceable parts inside. The AC adapter has dangerous voltages that can cause serious injury or death. Contact Gateway about returning defective AC adapters. www.gateway.com Connecting the AC adapter...
Page 26: Protecting From Power Source Problems
If you have a cable modem, use a surge protector that has an antenna/cable TV jack. During an electrical storm, unplug both the surge protector and the modem. www.gateway.com...
Page 27: Starting Your Notebook
Standby/Resume mode. For instructions on changing the power button mode, see “Changing power settings” on page 131. If you are starting your notebook for the first time, follow the on-screen instructions to set up your notebook. www.gateway.com Starting your notebook...
Page 28: Waking Up Your Notebook
. Windows shuts down and turns off your notebook. If for some reason you cannot use the Turn Off Computer option in Windows to turn off your notebook, press and hold the power button for about five seconds, then release it. www.gateway.com...
Page 29: Restarting (Rebooting) Your Notebook
As a part of the regular startup process, a program to check the disk status runs automatically. When the checks are finished, Windows starts. Restarting (rebooting) your notebook . A window opens that lets you close a program that End Task then release it. the bottom of your notebook. 10 seconds. www.gateway.com...
Page 30: Status Indicators
Diskette drive Description The 1.44 MB diskette drive or the memory card reader is in use. The DVD or DVD/CD-RW drive is in use. The hard drive is in use. Caps Lock is turned on. www.gateway.com Scroll Lock Pad Lock...
Page 31 Indicator Icon Description Scroll Lock Scroll Lock is turned on. For more information, see “System key combinations” on page 26. Pad Lock Numeric keypad is turned on. For more information, see “System key combinations” on page 26. www.gateway.com Status indicators...
Page 32: Using The Keyboard
You can attach an external keyboard to the notebook using a USB port. You do not need to shut down the notebook to connect a USB keyboard. Function keys/System keys Windows Navigation keys/Volume keys Numeric Application keypad www.gateway.com Arrow keys/LCD brightness keys...
Page 33: Key Types
Windows. Press these keys to move the cursor up, down, right, or left. Press these colored keys in combination with the control the screen brightness. www.gateway.com Using the keyboard to perform actions in may open help. key to key to ) to perform a specific action.
Page 34: System Key Combinations
Pause execution of a DOS program. (This function is only available in some programs.) Stop the currently running DOS program. (This function is only available in some programs.) Increase the brightness of the display. www.gateway.com...
Page 35 For more information, see “Adjusting the volume” on page 76. Increase volume. For more information, see “Adjusting the PgUp volume” on page 76. Decrease volume. For more information, see “Adjusting the PgDn volume” on page 76. www.gateway.com Using the keyboard...
Page 36: Multi-Function Buttons
Press the multi-function buttons to open the programs associated with them. Button E-mail Internet Help My Computer Internet E-mail Icon Press to... Open your default e-mail program. Open your default Web browser. Open online help. Open the My Computer window. www.gateway.com Help My Computer...
Page 37: Using The Ez Pad Touchpad
The EZ Pad™ consists of a touchpad, two buttons, and a rocker switch. Left touchpad button When you move your finger on the touchpad, the pointer (arrow) on the screen moves in the same direction. Touchpad Rocker Right touchpad switch button www.gateway.com Using the EZ Pad touchpad...
Page 38: Using The Touchpad
Position the pointer over the object. Quickly press and release the left button once. This action is called clicking. Position the pointer over the object. Press the left button twice in rapid succession. This action is called double-clicking. www.gateway.com...
Page 39 Press the left button and hold it down, then use the touchpad to move (drag) the object to the appropriate part of the screen. Release the button to drop the object where you want it. www.gateway.com Using the EZ Pad touchpad...
Page 40: Connecting The Modem
Insert the other end of the modem cable into a telephone wall jack. The modem will not work with digital or PBX telephone lines. Start your notebook, then start your communications program. To reduce the risk of fire, use only No. 26 AWG or larger telecommunications line cord. www.gateway.com on the back...
Page 41: Connecting To A Wired Ethernet Network
Insert one end of the network cable into the network jack of your notebook. Insert the other end of the network cable into a network jack. Ask your network administrator to help you select the correct network jack. Connecting to a wired Ethernet network www.gateway.com on the back...
Page 42: Broadband Internet Connections
(USB) and parallel. You use these ports to connect peripheral devices such as printers, scanners, and digital cameras to your computer. For more information about port locations, see “Checking Out Your Gateway 400” on page 1. USB ports support plug-and-play and hot swapping, which means that your computer will usually recognize such a device whenever you plug it into the appropriate port.
Page 43: Getting Help
Getting Help This chapter tells you about additional information resources available to help you use your computer. Read this chapter to learn how to access: HelpSpot™ Online help Gateway Web site...
Page 44: Helpspot
Use HelpSpot to answer questions about Windows and to help you quickly discover and use the many features of your Gateway computer. HelpSpot also has an area called Contact Gateway that helps you find the right resource at Gateway to answer your questions or help solve your problems.
Page 45 HelpSpot You can find help information by clicking a link, performing a search, or browsing the index. To learn about using your Gateway computer, your touchpad, and other tasks, click the link on the HelpSpot Using your computer main page.
Page 46: Searching For A Topic
Internet to search for and access these topics. Gateway.com Search - These topics are located on the Gateway Web site and contain the words you entered in the connected to the Internet to search for and access these topics.
Page 47: Helpspot Videos
HelpSpot contains several short videos to help introduce you to new concepts or show you how to perform various tasks. To play a HelpSpot video: To watch a video in HelpSpot, click HelpSpot home page, then click a video title. The video plays. Video and online tutorials www.gateway.com HelpSpot on the...
Page 48: Online Help
Help You can search for information by viewing the help contents, checking the index, searching for a topic or keyword, or browsing through the online help. Help www.gateway.com menu or by clicking...
Page 49: Gateway Web Site
Gateway Web site Gateway Web site Gateway's online support is available 24 hours per day, 7 days per week and provides the most current drivers, product specifications, tutorials, and personalized information about your system. Visit the Gateway eSupport Web site at support.gateway.com. For more information about connecting to the Internet, see “Using the Internet”...
Page 50: Using Esupport
The Account Info tab contains support for non-technical issues, like the status of your order or changing your account address. or click to walk through a step-by-step wizard to locate your drivers. to get a list of Gateway telephone Call Us www.gateway.com Look up my serial number...
Page 51: Windows Basics
Windows Basics Read this chapter to learn how to: Use the Windows desktop Manage files and folders Work with documents Use shortcuts...
Page 52: About The Windows Environment
Your desktop may be different from this example, depending on how your computer is set up. Help and Support For more information about the Windows XP desktop, click Start, then click Help and Support. Type the keyword Windows desktop in the HelpSpot Search box www.gateway.com , then click the arrow.
Page 53: Using The Desktop
Start menu. When www.gateway.com Using the desktop...
Page 54: Adding Icons To The Desktop
For more information about the Windows XP Start menu, click Start, then click Help and Support. Type the keyword Windows Start menu in the HelpSpot Search box All Programs www.gateway.com , then click the arrow.
Page 55: Identifying Window Items
This example shows the Local Disk (C:) window, which opens after you double-click the Title bar Menu bar . A shortcut icon for that Desktop (create shortcut) , then click the arrow. icon in the My Computer window. Local Disk (C:) www.gateway.com Identifying window items Close Maximize Minimize...
Page 56 Clicking an item on the menu bar starts an action such as Print or Save. For more information about windows in Windows XP, click Start, then click Help and Support. Type the keyword window in the HelpSpot Search box , then click the arrow. www.gateway.com...
Page 57: Working With Files And Folders
You may also have more drives such as a DVD or DVD/CD-RW drive, or a memory card reader. To view the drives on your computer: Click , then click Start Drives on the Start menu. My Computer www.gateway.com Working with files and folders...
Page 58: Creating Folders
Show the contents of this drive For more information about files and folders in Windows XP, click Start, then click Help and Support. Type the keyword files and folders in the HelpSpot Search box www.gateway.com , then click the arrow.
Page 59: Copying And Moving Files And Folders
Start menu. My Computer Show the contents of this folder . The new folder is created. Folder . The new folder name appears NTER www.gateway.com Working with files and folders Show the Show , then click...
Page 60 . A copy of the file or folder appears in the new location. www.gateway.com...
Page 61: Deleting Files And Folders
Windows XP, click Start, then click Help and Support. Type the keyword deleting files and folders in the HelpSpot Search box the arrow. , then click the arrow. . Windows moves the files and folders to the Delete www.gateway.com Working with files and folders , then click...
Page 62 . Windows asks you if you are sure Empty Recycle Bin For more information about emptying the Recycle Bin in Windows XP, click Start, then click Help and Support. Type the keyword emptying Recycle Bin in the HelpSpot Search box www.gateway.com , then click the arrow.
Page 63: Browsing For Files And Folders
Continue double-clicking folders and their subfolders until you find the file or folder you want. . The My Computer window opens. My Computer Show the contents of this folder www.gateway.com Working with files and folders Show...
Page 64: Searching For Files
For more information about browsing for files and folders in Windows XP, click Start, then click Help and Support. Type the keyword files and folders in the HelpSpot Search box www.gateway.com , then click the arrow.
Page 65: Using The Windows Search Utility
If you type all of the name, Search will list all files and folders of that name. If you type part of the name, Search will list all of the file and folder names containing the letters you typed. . The Search Results window opens. Click Search www.gateway.com Searching for files...
Page 66 . When the search is completed, Windows lists the files and For more information about searching for files and folders in Windows XP, click Start, then click Help and Support. Type the keyword searching in the HelpSpot Search box , then click the arrow. www.gateway.com...
Page 67: Working With Documents
WordPad starts and a blank document opens. Begin composing your document. Use the menus and toolbar buttons at the top of the window to format the document. Help , then click Accessories WordPad www.gateway.com Working with documents on its menu bar. . Microsoft...
Page 68: Saving A Document
Save in box. File name For more information about saving documents in Windows XP, click Start, then click Help and Support. Type the keyword saving in the HelpSpot Search box , then click the arrow. www.gateway.com...
Page 69: Opening A Document
For more information about opening documents in Support Windows XP, click Start, then click Help and Support. Type the keyword opening files in the HelpSpot Search Open list, then click the folder you Look in , then click the arrow. www.gateway.com Working with documents...
Page 70: Printing A Document
. The Print dialog box opens. Print . The document prints. For more information about printing documents in Windows XP, click Start, then click Help and Support. Type the keyword printing in the HelpSpot Search box , then click the arrow. www.gateway.com...
Page 71: Shortcuts
The file or folder is not stored in the Recycle Bin. Click the file or folder, press , type the new name, then press NTER Press Press www.gateway.com Shortcuts key, . The HIFT ELETE , then click...
Page 72 Chapter 4: Windows Basics www.gateway.com...
Page 73: Using The Internet
Using the This chapter provides information about the Internet and the World Wide Web. Read this chapter to learn how to: Set up and access an Internet account using ® America Online Connect to a Web site using a browser Download files from the Internet Send and receive e-mail using America Online Internet...
Page 74: Learning About The Internet
Internet. Your computer connects to the Internet through an ISP. For the location of your modem and Ethernet jacks, see “Back” on page 6. ISP Servers let you connect to the Internet and access your e-mail messages. www.gateway.com...
Page 75: Setting Up An Internet Account
To set up an Internet account with America Online: Click Start All Programs Follow the on-screen instructions. After setting up your account, you can connect to the Internet and access your e-mail services. Setting up an Internet account , then click America Online www.gateway.com...
Page 76: Accessing Your Internet Account
For general information about using Internet accounts in Windows XP, click Start, then click Help and Support. Type the keyword ISP in the HelpSpot Search box , then click the arrow. www.gateway.com...
Page 77: Using The World Wide Web
A link may be colored or underlined text, a picture, or an animated image. You can identify a link by moving the mouse pointer over it. If the pointer changes to a hand, the item is a link. www.gateway.com...
Page 78 Chapter 5: Using the Internet To learn more about using the Web browser features, click in the menu bar. Help Link page Linked Web page www.gateway.com...
Page 79: Connecting To A Web Site
To go to a different Web site, type the address (called a URL for “Universal Resource Locator”) in the browser address bar (for example www.gateway.com), then click - OR - On the current Web page, click a link to a Web site.
Page 80: Downloading Files
Help and Support For more information about downloading files in Windows XP, click Start, then click Help and Support. Type the keyword downloading files in the HelpSpot Search box www.gateway.com on the browser address , then click the arrow.
Page 81: Using E-Mail
Send To Type the subject of your e-mail in the Type the e-mail message. When finished, click e-mail address you specified. Internet domain name box. Subject . Your e-mail is sent over the Internet to the Send Now www.gateway.com Using e-mail...
Page 82: Checking Your E-Mail
Help and Support For general information about using e-mail in Windows XP, click Start, then click Help and Support. Type the keyword e-mail in the HelpSpot Search box , then click the arrow. www.gateway.com...
Page 83: Using Multimedia
Using Multimedia This chapter provides information on using the multimedia capabilities of your notebook. Read this chapter to learn how to: Adjust the volume Record and play audio files Use Windows Media Player Use the optional diskette drive Use a DVD or DVD/CD-RW drive Play CDs Use MusicMatch Play DVDs...
Page 84: Adjusting The Volume
Control Panel is in Category View, click Click/Double-click the . The Sounds and Audio Devices Properties dialog box opens. Devices . The Control Panel window opens. If your Control Panel Sounds, Speech, and Audio Devices Adjust the system volume www.gateway.com Sounds and Audio...
Page 85 Devices slider to change the volume or click to select the , then click the arrow. . The Control Panel window opens. If your Sounds, Speech, and Audio Devices Adjust the system volume www.gateway.com Adjusting the volume Sounds and Audio...
Page 86 For more information about the volume controls, click Click X in the top-right corner of the window to close it. tab. in the area. Device volume , the check box next to the audio device you want to www.gateway.com in the window. Help...
Page 87: Recording And Playing Audio
Name the recording, specify the location where you want to save the recording, then click Accessories Entertainment Record Play Fast Forward Stop (stop). . The Save As dialog box opens. Save As . The recording is saved. Save www.gateway.com Recording and playing audio , then click Sound...
Page 88 (play), then stop playing the file by For more information about making or playing an audio recording in Windows XP, click Start, then click Help and Support. Type the keyword recording audio or playing audio in the HelpSpot Search box click the arrow. www.gateway.com , then...
Page 89: Playing Audio And Video Files With The Windows Media Player
To play a file using the Windows Media Player: Click Start All Programs Windows Media Player opens. Play Stop Playing audio and video files with the Windows Media Player Help , then click Windows Media Player www.gateway.com . The Video file information Video screen...
Page 90 (play), then stop playing the file by For more information about playing audio and video using the Windows Media Player in Windows XP, click Start, then click Help and Support. Type the keyword Media Player in the HelpSpot Search , then click the arrow. www.gateway.com...
Page 91: Using The Optional Diskette Drive
To remove the diskette, make sure that the diskette status indicator is off (see “Status indicators” on page 22), then press the diskette eject button. Using the optional diskette drive Diskette slot Diskette eject button , then click Start www.gateway.com My Computer...
Page 92: Using The Dvd Drive
You can use your computer to enjoy a wide variety of multimedia features. Identifying drive types Your Gateway computer contains one of the following drive types. Look on the front of the drive for one of the following logos: DVD drive...
Page 93 If the disc has two playable sides, place the disc so the name of the side you want to play is facing up. Push the tray in until it is closed. www.gateway.com Using the DVD drive...
Page 94: Listening To Cds
. You can also use MusicMatch to listen to Help Some music CDs have copy protection software. You may not be able to play these CDs on your computer. . The Windows Media Player opens. www.gateway.com Windows Media Player , then Start...
Page 95 76. Help and For more information about playing CDs in Windows XP, Support click Start, then click Help and Support. Type the keyword playing CDs in the HelpSpot Search www.gateway.com (play). Volume , then click the arrow. Listening to CDs...
Page 96: Using Musicmatch
For more information on using MusicMatch, see its online help. Playing CDs You can use the MusicMatch program to play music CDs. Important Some music CDs have copy protection software. You may not be able to play these CDs on your computer. www.gateway.com...
Page 97 CD, the Audio CD dialog box opens. Click Play Audio CD using MUSICMATCH Jukebox opens, the CD begins playing, and the names of the music tracks appear in the playlist area. , then click www.gateway.com Using MusicMatch . MusicMatch...
Page 98: Creating Mp3 Music Files
MusicMatch Jukebox Record Some music CDs have copy protection software. You cannot copy tracks from these CDs. Play Audio CD using MUSICMATCH . The MusicMatch window opens. Start All Programs . The MusicMatch window opens. www.gateway.com , then MusicMatch...
Page 99 Click the record button. The Recorder window opens. Click to clear the check box for any track you do not want to record (rip). Click When a message appears that tells you the CD drive needs to be configured, click www.gateway.com Using MusicMatch Track list...
Page 100: Editing Track Information
Enter information such as track title, lead artist, album, and genre. Click . The new track information appears in the MusicMatch playlist, music library, and recorder window. . The library window opens. My Library www.gateway.com . The Edit Track Tag(s)
Page 101: Building A Music Library
Internet, MP3 files that you download are automatically added to your music library. Caution During the download process, MP3 files may become corrupt. If you are having trouble listening to, or working with, a downloaded file, try downloading the file again. www.gateway.com Using MusicMatch...
Page 102: Changing The Music Library Display Settings
Changing the music library display settings To change the music library display settings: In MusicMatch, click opens. Click the Music Library Click the categories that you want to display in the columns, then click , then click . The Settings window Options Settings tab. www.gateway.com...
Page 103: Listening To Internet Radio
To play another Internet radio station, click appropriate category in the Station Selector, the radio station, then click (play). MusicMatch connects to the station and plays the audio. . The Radio window opens. Broadcast Stations www.gateway.com Using MusicMatch , the...
Page 104: Using Advanced Features
Windows Media Player cannot play a DVD, you will need to install the InterVideo DVD program. To install the InterVideo program, insert the InterVideo DVD Software disc into your DVD drive and follow the on-screen instructions. www.gateway.com , then Start All Programs , then...
Page 105: Creating Cds
Otherwise, you may be violating copyright law and be subject to payment of damages and other remedies. If you are uncertain about your rights, contact your legal advisor. , then click the arrow. www.gateway.com Creating CDs...
Page 106 Project Selector make a data CD dataCD project Create a CD using Roxio Easy CD Creator . The Select a Project window opens. Start All Programs . The Select a Project window opens. www.gateway.com Roxio Easy CD Creator...
Page 107 CD are located. If you do not see the folder you want, browse through the folders in the Source pane. www.gateway.com , then click . The Easy...
Page 108 Click the file you want to record (hold down the C you click to select multiple files) in the Source pane, then click After you have added all of your files, click dialog box opens. record . The Record CD Setup record Start Recording www.gateway.com or S key when HIFT...
Page 109: Creating Music Cds
Important Some CDs have copy protection software. You cannot create MP3 files from these CDs and you may not be able to listen to these CDs on your computer. , then click the arrow. www.gateway.com Creating CDs...
Page 110 CD players, use a CD-R disc. Create a CD using Roxio Easy CD Creator . The Select a Project window opens. Start All Programs . The Select a Project window opens. musicCD project www.gateway.com Roxio Easy CD Creator...
Page 111 CD are located. If you do not see the folder you want, browse through the folders in the Source pane. Click the file you want to record (hold down the C you click to select multiple files) in the Source pane, then click www.gateway.com , then click make a music CD Select Source Files Creating CDs .
Page 112 CD project. You can add up to 99 tracks and files, or up to 650 MB (74-minute CD) or 700 MB (80-minute CD) of tracks and files to a music CD project. www.gateway.com record . The Record...
Page 113: Copying Cds
To copy a CD: Insert the CD you want to copy into your DVD/CD-RW drive. If a dialog box opens, click . When the recording is complete, you may see a Record , then click the arrow. Take no action www.gateway.com Creating CDs...
Page 114 If a dialog box does not open, click then click Project Selector Create a CD using Roxio Easy CD Creator . The Select a Project window opens. Start All Programs . The Select a Project window opens. CD copier CD copier www.gateway.com Roxio Easy CD Creator...
Page 115 Help and For more information about copying CDs in Windows XP, Support click Start, then click Help and Support. Type the keyword copying CDs in the HelpSpot Search www.gateway.com , then click CD copier CD copier Copy tab, click the arrow button to open the...
Page 116: Using The Optional Memory Card Reader
Left slot Right slot Card Type Slot ® CompactFlash right ™ IBM Microdrive right ® Memory Stick left ™ MultiMediaCard left ™ Secure Digital left ™ SmartMedia left www.gateway.com...
Page 117: Inserting A Memory Card
(see “Status indicators” on page 22) is off, then pull the memory card out of the computer. Important Do not use the remove hardware to remove the memory card. Using the optional memory card reader , then click Start icon in the taskbar www.gateway.com My Computer...
Page 118 Chapter 6: Using Multimedia www.gateway.com...
Page 119: Sending And Receiving Faxes
Sending and Receiving Faxes Microsoft Fax lets you send and receive faxes using the modem. Read this chapter to learn how to: Install and configure Fax Create and send a new fax Set up a fax cover page template Fax a document you scanned or created in another program Receive, view, and print a fax...
Page 120: Installing And Configuring Fax
. The Windows Components Wizard opens. . The Control Panel window opens. Control Panel Add and Remove Programs Add/Remove Windows Components , then click Next to exit the Windows Components Wizard. www.gateway.com Install . The Add or Remove Programs . The Windows...
Page 121: Configuring Fax
The Fax Configuration Wizard opens the first time you try to send a fax. Important The first time you run the Fax Configuration Wizard, you may need to provide information in the Location Information and the Phone and Modem Options dialog boxes. www.gateway.com Installing and configuring Fax...
Page 122 12 characters for your telephone number. All Programs Accessories Communications . The Select Device for Sending or Receiving Faxes Next Please select the fax device Enable Receive www.gateway.com , then click . The Sender Next list, then click the check box.
Page 123 If you set up your computer to receive faxes, select a folder you want to store received faxes in and a printer you want to print received faxes on, then click . The Configuration Summary screen opens. Next Click Finish . This identifier information is Next www.gateway.com Installing and configuring Fax...
Page 124: Sending A Simple Fax
When you have added all your recipients, click Page screen opens. Click the arrow to open the template you want to use. All Programs Accessories Communications Cover page template www.gateway.com , then click Send . The Recipient Next Use dialing rules . The Preparing the Cover Next...
Page 125: Setting Up Your Cover Page Template
Setting up your cover page template area. Subject line area, then click Note Next Accessories Communications menu, then move them to the appropriate Insert www.gateway.com . The Schedule screen , then click...
Page 126: Faxing From Programs
Click the arrow button to open the . The Print dialog box opens. Print Name . The Send Fax Wizard opens. , then click File Name www.gateway.com , then click . The Save File Save As list, then click the printer. . The Print dialog box...
Page 127: Receiving And Viewing A Fax
Delete Click . The Send Fax Wizard opens. Accessories Communications , then double-click the fax you want to view. The Inbox Start All Programs Accessories . The Fax Console opens. www.gateway.com Receiving and viewing a fax , then click Communications...
Page 128: Automatically Retry Sending A Fax
. The Control Panel window opens. Control Panel , then click . The Fax Properties dialog box opens. Properties tab, then click Properties www.gateway.com Printers and Other Hardware . The Printers and Faxes window Printers and Faxes . The Modem dialog box opens.
Page 129: Automatically Cancelling A Fax
. The Fax Properties dialog box opens. Properties tab, then click . The Modem dialog box opens. Properties tab. Automatically delete failed faxes after www.gateway.com Automatically cancelling a fax Printers and Other Hardware Printers and Faxes check box and specify...
Page 130 Chapter 7: Sending and Receiving Faxes www.gateway.com...
Page 131: Managing Power
Managing Power While your notebook is running on battery power, you should manage power consumption to get the most use out of the battery. Read this chapter to learn how to: Check and recharge the battery Recalibrate the battery Change batteries Extend the life of the battery by conserving battery power and using alternate power sources Change power-saving settings...
Page 132: Monitoring The Battery Charge
TATUS This LED only lights up when the notebook is connected to AC power. For the location of the battery charge indicator, see “Front” on page 2. www.gateway.com or battery icon in the taskbar. button.
Page 133: Recharging The Battery
AC power. While the battery is recharging, the battery charge indicator turns orange and the battery icon in the taskbar has a lightning bolt Important If the power cord or battery icon does not appear on the taskbar, click the show hidden icons button. www.gateway.com Recharging the battery...
Page 134: Recalibrating The Battery
When the recalibration has finished, the message “Press [Esc] key to exit” appears. Press E . The battery charge indicator now displays an accurate battery charge. If the battery charge indicator does not show an accurate charge, contact Gateway Technical Support. menu. , then select menu, then highlight Exit Saving Changes NTER Do not interrupt the battery recalibration process.
Page 135: Changing Batteries
Warning Danger of explosion if battery is incorrectly replaced. Replace only with a Gateway 400VTX battery. Discard used batteries according to the manufacturer’s instructions. The battery used in this device may present a fire or chemical burn hazard if mishandled.
Page 136 Slide the battery release latch and lift the battery out of the bay. Place a recharged battery into the bay and press down until it snaps into place. Turn your notebook over. Open the LCD panel and press the power button. www.gateway.com...
Page 137: Extending Battery Life
Save the battery for times when you cannot use a power adapter. To find AC power outlets in airports, look for them next to support pillars, in large areas such as boarding gates, and under banks of telephones. www.gateway.com Extending battery life...
Page 138: Changing Power Modes
Enter Standby mode Enter Hibernate mode (must be activated) In Standby or Exit Standby or Hibernate mode Hibernate mode ...then Press TANDBY Click Start, then click Turn Off Computer. Press and hold , then click Hibernate. HIFT Press the power button. www.gateway.com...
Page 139: Changing Power Settings
Alarms can alert you when the battery charge is low. Advanced power settings let you assign different power saving modes to the power button and Standby system key. You can also select which power saving mode is activated when you close the LCD panel. www.gateway.com...
Page 140: Changing The Power Scheme
Set the timers, then save your custom power scheme by clicking and typing a name for the scheme. Click . The Control Panel window opens. If your Control Panel Performance and Maintenance icon. The Power Options Properties Power Options Power Schemes www.gateway.com list, then click the power Save As...
Page 141: Changing Alarm Options
Click the Alarms Adjust the alarm settings. Click , then click the arrow. . The Control Panel window opens. If your Control Panel Performance and Maintenance icon. The Power Options Properties Power Options tab. www.gateway.com Changing power settings...
Page 142: Changing Advanced Settings
Type the keyword alarm options in the HelpSpot Search , then click the arrow. . The Control Panel window opens. If your Control Panel Performance and Maintenance icon. The Power Options Properties Power Options tab. Power buttons www.gateway.com list, then click the power...
Page 143: Activating And Using Hibernate Mode
Control Panel is in Category View, click Click/Double-click the dialog box opens. Click the Hibernate , then click the arrow. . The Control Panel window opens. If your Control Panel Performance and Maintenance icon. The Power Options Properties Power Options tab. www.gateway.com Changing power settings...
Page 144 For more information about using Hibernate mode in Windows XP, click Start, then click Help and Support. Type the keyword hibernate in the HelpSpot Search box , then click the arrow. www.gateway.com . Hibernate mode is Apply Power Schemes list, then click the tab.
Page 145: Travel Tips
Protecting your notebook from loss and theft Managing your notebook’s power efficiently Tips & Tricks To access the contents of this guide while you are traveling, click Start, All Programs, then click Gateway Utilities. You can also download an electronic copy from support.gateway.com/support/manlib/.
Page 146: Modem
WiFi5, and IEEE 802.11b, also known as Wifi) communication devices are examples of devices which use wireless to communicate. For instructions on how to turn off your wireless device, see “Turning your wireless Ethernet on or off” on page 169. www.gateway.com...
Page 147: Files
The password feature is very secure, with no easy way to recover a forgotten password. If you forget your password, you must return your notebook to Gateway for service. Call Gateway Technical Support for instructions. www.gateway.com...
Page 148: Power
NTER , then press E User Password then press E Password on boot, , then press E Enabled NTER menu, highlight Exit Exit Saving Changes www.gateway.com , then Supervisor Password and follow the NTER NTER , then press E NTER...
Page 149: Additional Tips
USB ports. Take a network cable if you need to connect to a network. Some hotels provide Internet connectivity only through their networks. Take your System Restoration CDs in case you need to install an additional driver or software. www.gateway.com...
Page 150 Chapter 9: Travel Tips www.gateway.com...
Page 151: Customizing Your Computer
Customizing Your Computer This chapter provides information about customizing your computer by changing settings in Windows. Read this chapter to learn how to: Change screen and display settings Change the background and screen saver Adjust the touchpad settings Add, change, and switch user accounts...
Page 152: Adjusting The Screen And Desktop Settings
To change the color depth: Click , then click Start Control Panel is in Category View, click Click/Double-click the . The Control Panel window opens. If your Control Panel Appearance and Themes icon. The Display Properties dialog box opens. Display www.gateway.com...
Page 153: Adjusting The Screen Resolution
The higher the resolution, the smaller individual components of the screen (such as icons and menu bars) appear. Adjusting the screen and desktop settings tab. Color quality , then click www.gateway.com list, then click the color , then click...
Page 154 , then click For more information about adjusting screen resolution in Windows XP, click Start, then click Help and Support. Type the keyword changing screen resolution in the HelpSpot Search box the arrow. www.gateway.com , then click...
Page 155: Changing The Colors On Your Windows Desktop
Control Panel is in Category View, click Click/Double-click the Click the Appearance Adjusting the screen and desktop settings . The Control Panel window opens. If your Control Panel Appearance and Themes icon. The Display Properties dialog box opens. Display tab. www.gateway.com...
Page 156: Changing The Desktop Background
, type a name for the new theme, then click . The Control Panel window opens. If your Control Panel icon. The Display Properties dialog box opens. Display www.gateway.com list, click the color scheme list, then click the item you twice. Appearance and Themes...
Page 157 Step 5, you can change the solid color behind the picture by clicking the arrow button to open the clicking a color. Click www.gateway.com Adjusting the screen and desktop settings list. Background...
Page 158: Selecting A Screen Saver
Support. Type the keyword changing desktop background in the HelpSpot Search box the arrow. . The Control Panel window opens. If your Control Panel Appearance and Themes icon. The Display Properties dialog box opens. Display tab. www.gateway.com , then click...
Page 159 For more information about selecting a screen saver in Support Windows XP, click Start, then click Help and Support. Type the keyword screen savers in the HelpSpot Search www.gateway.com Adjusting the screen and desktop settings list, then click the screen Screen Saver...
Page 160: Changing The Touchpad Settings
To change your touchpad settings: Click , then click Start Control Panel is in Category View, click Click/Double-click the . The Control Panel window opens. If your Control Panel Printers and Other Hardware icon. The Mouse Properties dialog box opens. Mouse www.gateway.com...
Page 161 Help and For more information about changing mouse settings in Support Windows XP, click Start, then click Help and Support. Type the keyword mouse settings in the HelpSpot Search www.gateway.com Changing the touchpad settings tab, then click to change your Settings...
Page 162: Adding And Modifying User Accounts
Control Panel icon. The User Accounts window User Accounts For more information about user accounts in Windows XP, click Start, then click Help and Support. Type the keyword user accounts in the HelpSpot Search , then click the arrow. www.gateway.com...
Page 163 Click the user account that you want to use. When you switch between user accounts, any programs that were running for the previous user continue to run. Adding and modifying user accounts . The Log Off Windows dialog box opens. www.gateway.com...
Page 164 Chapter 10: Customizing Your Computer www.gateway.com...
Page 165: Networking Your Computer
Networking Your Computer Connecting your home, small office, or home office computers lets you share drives, printers, and a single Internet connection among the connected computers. Read this chapter to learn about: Benefits of using a network in your home, small office, or home office Types of network connections Purchasing additional network equipment...
Page 166: Benefits Of Networking
Search box For more information about sharing network drives in Windows XP, click Start, then click Help and Support. Type the keyword sharing network drives in the HelpSpot Search box the arrow. www.gateway.com , then click the arrow. , then click...
Page 167: Sharing Peripheral Devices
Windows XP, click Start, then click Help and Support. Type the keyword games or network games in the HelpSpot Search box the arrow. , then click the arrow. , then click the arrow. www.gateway.com Benefits of networking , then click...
Page 168: Selecting A Network Connection
Selecting a network connection The biggest decision you need to make when creating your network is what type of connection you will use. Gateway supports both wired and wireless Ethernet networks. Use the following criteria as a guide when selecting a network connection.
Page 169: Using A Wired Ethernet Network
Ethernet jacks) Install an Ethernet router, switch, or hub Tips & Tricks If you are connecting just two computers, you can eliminate the router, switch, or hub and use a special crossover cable. Using a wired Ethernet network www.gateway.com...
Page 170: Example Wired Ethernet Network
To add the ability to access a wireless Ethernet network to your wired Ethernet network, connect an access point to the router, switch, or hub. For more information about accessing a wireless Ethernet, see “Using a wireless Ethernet network” on page 164. www.gateway.com...
Page 171: Equipment You Need For A Wired Ethernet Network
Ethernet (10 Mbps), Fast Ethernet (100 Mbps or 10/100), or Gigabit Ethernet (1000 Mbps or 10/100/1000). A mixture of components rated at different speeds will result in your network running at the speed of the slowest rated component. Using a wired Ethernet network www.gateway.com...
Page 172: Using A Wireless Ethernet Network
(see “Identifying your model” on page 10). The speed of a wireless network is related to signal strength. Signal strength is affected by the distance between your wireless network devices, by radio interference, and by interference from natural obstructions such as walls, floors, and doors. www.gateway.com...
Page 173: Example Access Point Wireless Ethernet Network
If you want to access a wireless Ethernet network from your wired Ethernet network, connect an access point to the router, switch, or hub. For more information about accessing a wired Ethernet, see “Using a wired Ethernet network” on page 161. Using a wireless Ethernet network Access point www.gateway.com...
Page 174: Equipment You Need For An Access Point Wireless Ethernet Network
IEEE 802.11a and IEEE 802.11b use different radio frequencies. All wireless Ethernet components should use the same frequency. A combination of IEEE 802.11a and IEEE 802.11b components will not work. Some wireless devices can broadcast and receive signals on both frequencies. www.gateway.com...
Page 175: Example Peer-To-Peer Wireless Ethernet Network
This type of network does not include access into a wired network or the Internet. You can create this type of network to quickly move files from one computer to another. Using a wireless Ethernet network www.gateway.com...
Page 176: Equipment You Need For A Peer-To-Peer Wireless Ethernet Network
For more information For more information about purchasing equipment for your home or office Ethernet network, discuss your particular needs with your Gateway store representative. In addition, several books and Internet sites are dedicated to networking. See these sources for more information about networking your home or office with wired or wireless Ethernet.
Page 177: Using Your Notebook On A Network
A guide in .PDF format has been included on your hard drive that provides instructions for installing and configuring both wired and wireless Ethernet networking on your notebook. To access this guide, click then click Gateway Utilities Turning your wireless Ethernet on or off Warning Radio frequency wireless communication can interfere with equipment on commercial aircraft.
Page 178 Chapter 11: Networking Your Computer www.gateway.com...
Page 179: Moving From Your Old Computer
Moving from Your Old Computer If your new computer is replacing an old computer, you may have personal data files, Internet settings, a printer or other peripheral devices, and other unique computer settings that you want to move from your old computer to your new one.
Page 180: Using The Files And Settings Transfer Wizard
For more information about using the Files and Settings Transfer Wizard in Windows XP, click Start, then click Help and Support. Type the keyword using transfer wizard in the HelpSpot Search box www.gateway.com , then click Files and , then click the arrow.
Page 181: Transferring Files
Copy your personal data files to removable media or to another computer on your network. , then click Start My Documents drive icon. folder. The My Documents window opens My Documents www.gateway.com Transferring files . The My Documents...
Page 182 For more information about finding files in Windows XP, click Start, then click Help and Support. Type the keyword searching for files in the HelpSpot Search box click the Full-text Search Matches button. www.gateway.com . The Search Results window Start Find Search...
Page 183: Transferring Internet Settings
Windows XP, click Start, then click Help and Support. Type the keyword Internet connection in the HelpSpot Search box Accessories Communications . The New Connection wizard opens. www.gateway.com Transferring Internet settings , then click , then click the arrow.
Page 184: Transferring Your E-Mail And Address Book
USB devices may have special installation instructions. See your USB device’s installation guide. For information about restoring your computer’s previous settings in Windows XP, click Start, then click Help and Support. Type the keyword System Restore in the HelpSpot Search , then click the arrow. www.gateway.com...
Page 185: Installing A Parallel Port Printer
Installing your old printer or scanner . The Control Panel window opens. If your Control Panel Printers and Other Hardware Printers and Faxes Printers . The Add Printer wizard opens. , then click the arrow. www.gateway.com icon, then click Add a...
Page 186: Installing Your Old Programs
For more information about restoring your computer’s previous settings in Windows XP, click Start, then click Help and Support. Type the keyword System Restore in the HelpSpot Search , then click the arrow. www.gateway.com menus, Start Programs...
Page 187: Maintaining Your Computer
Maintaining Your Computer This chapter provides basic information about maintaining your computer hardware and software. Read this chapter to learn how to: Care for your computer Create an emergency startup diskette Protect your computer from viruses Manage hard drive space Back up files Clean your computer...
Page 188: Caring For Your Computer
Manage hard drive space Clean up hard drives Scan hard drive for errors Defragment hard drive Back up files Immediately Monthly When needed after purchase www.gateway.com See... page 182 page 184 page 187 page 188 page 189 page 191 page 193...
Page 189 Maintenance task Recalibrate the battery Clean computer case Clean keyboard Clean computer screen Clean mouse Immediately Monthly When needed after purchase www.gateway.com Caring for your computer See... page 126 page 195 page 195 page 196 page 196...
Page 190: Creating An Emergency Startup Diskette
This procedure uses the optional diskette drive. If you do not have a diskette drive in your computer, you can purchase an external diskette drive from the Gateway Accessories Store at accessories.gateway.com. . The My Computer window opens.
Page 191 Not write- Write- protected protected Store your emergency startup diskette in a safe place with your other backup software media. www.gateway.com Creating an emergency startup diskette check box, then click Start . Windows copies files to the...
Page 192: Protecting Your Computer From Viruses
AntiVirus program to check files and programs that are For more information about protecting your computer against viruses in Windows XP, click Start, then click Help and Support. Type the keyword viruses in the HelpSpot Search box , then click the arrow. www.gateway.com...
Page 193 Click Scan for Viruses Scan Click the type of scan you want to make in the Scan for Viruses area, then under Actions, click Scan Protecting your computer from viruses , then click Norton AntiVirus www.gateway.com Norton AntiVirus 2003...
Page 194 . The LiveUpdate wizard opens. AntiVirus Follow the on-screen instructions to update your Norton AntiVirus program with the latest virus protection files. When the program has finished, click All Programs Norton AntiVirus www.gateway.com , then click LiveUpdate - Norton Finish...
Page 195: Managing Hard Drive Space
To check hard drive space: Click , then click Start Right-click the drive that you want to check for available file space, then click . Drive space information appears. Properties . The My Computer window opens. My Computer www.gateway.com Managing hard drive space...
Page 196: Using Disk Cleanup
For more information about file types you can delete, read the descriptions in the Disk Cleanup dialog box. Click , then click . The My Computer window opens. My Computer . The Properties dialog box opens at the Properties . The Disk Cleanup dialog box opens. www.gateway.com...
Page 197: Checking The Hard Drive For Errors
Right-click the hard drive that you want to check for errors, for example Local Disk (C:), then click , then click the arrow. . The My Computer window opens. My Computer . The Properties dialog box opens. Properties www.gateway.com Managing hard drive space...
Page 198 For more information about checking the hard drive for errors in Windows XP, click Start, then click Help and Support. Type the keyword checking for disk errors in the HelpSpot Search box the arrow. www.gateway.com . For help, press F1. Start , then click...
Page 199: Defragmenting The Hard Drive
, then click Start Right-click the hard drive that you want to defragment, for example Local Disk (C:), then click . The My Computer window opens. My Computer . The Properties dialog box opens. Properties www.gateway.com Managing hard drive space...
Page 200 Disk For more information about defragmenting the hard drive in Windows XP, click Start, then click Help and Support. Type the keyword defragmenting in the HelpSpot Search www.gateway.com Defragment , then click the arrow. Start...
Page 201: Backing Up Files
For more information, see “Creating CDs” on page 97. If you do not have a high-capacity backup device and you want to purchase one, you can contact Gateway’s Add-on Sales department or visit our Accessory Store at accessories.gateway.com. Help and...
Page 202 For more information about using the Scheduled Tasks Wizard in Windows XP, click Start, then click Help and Support. Type the keyword Scheduled Task Wizard in the HelpSpot Search box the arrow. www.gateway.com , then click Scheduled , then click...
Page 203: Cleaning Your Computer
Do not attempt to clean dust from the inside of your computer. Cleaning the keyboard You should clean the keyboard occasionally by using an aerosol can of air with a narrow, straw-like extension to remove dust and lint trapped under the keys. www.gateway.com Cleaning your computer...
Page 204: Cleaning The Computer Screen
For a video tutorial about cleaning the mouse in Windows XP, click Start, then click Help and Support. Type the keyword Video tutorials in the HelpSpot Search , then click the arrow. Click Cleaning the mouse. www.gateway.com...
Page 205 Remove any dust, lint, or dirt from the mouse ball with a soft cloth. Clean the mouse rollers with a cotton swab dipped in isopropyl alcohol. Mouse rollers Replace the mouse ball and lock the retaining ring into place. www.gateway.com Cleaning your computer...
Page 206 Chapter 13: Maintaining Your Computer www.gateway.com...
Page 207: Restoring Software
Restoring Software Read this chapter to learn how to: Reinstall device drivers Update device drivers Reinstall programs Reinstall Windows...
Page 208: Using The Restoration Cds
Chapter 14: Restoring Software Using the Restoration CDs Use the Gateway Restoration CDs to reinstall device drivers, your operating system, and other programs that were preinstalled at the factory. Important Before you try to fix a problem by reinstalling software from...
Page 209: Reinstalling Device Drivers
If you are not comfortable with the procedures covered in this section, seek help from a more experienced computer user or a computer service technician. To reinstall device drivers: Insert the red Gateway CD into the DVD drive. If the program starts automatically, go to Step 5. - OR - If the program does not start automatically, go to Step 2.
Page 210 Chapter 14: Restoring Software If this is the first time you have inserted the red Gateway CD, accept the End User License Agreement (EULA) by clicking . The Gateway Driver and Application Recovery program starts and Continue Drivers and Application Recovery Select a single device driver to reinstall.
Page 211: Updating Device Drivers
(where d is the drive letter of Open the DVD drive). Click If this is the first time you have inserted the red Gateway CD, accept the End User License Agreement (EULA) by clicking . The Gateway Driver and Application Recovery program starts and Continue...
Page 212: Reinstalling Programs
Start In the Currently Installed Programs list, click the program you want to uninstall, then click Insert the red Gateway CD into the DVD drive. If the program starts automatically, go to Step 8. - OR - If the program does not start automatically, go to Step 5.
Page 213 Click If this is the first time you have inserted the red Gateway CD, accept the End User License Agreement (EULA) by clicking . The Gateway Driver and Application Recovery program starts and Continue Drivers and Application Recovery Select a single program to reinstall.
Page 214: Reinstalling Windows
To reinstall your programs, follow the instructions in “Reinstalling programs” on page 204. Important To reinstall Windows XP and the device drivers: Caution Insert the red Gateway CD into the DVD drive. Restart your computer. Select 2. Boot from CD-ROM Select a language option.
Page 215 Select 2. Automated installation of Windows (XP) When prompted, remove the red Gateway CD and insert the blue Operating System CD into the DVD drive, then press any key to continue. When prompted, accept the License Agreement by pressing Y.
Page 216 Chapter 14: Restoring Software www.gateway.com...
Page 217: Upgrading Your Notebook
Upgrading Your Notebook This chapter provides information about adding hardware devices to your notebook. Read this chapter to learn how to: Add and remove PC Cards Add and replace memory Replace the hard drive...
Page 218: Adding And Removing A Pc Card
PC Card manufacturer’s documentation for further information. To insert a PC Card: Push the card firmly into the bottom of the PC Card slot label-side up until the outer edge of the card is flush with the side of your notebook. www.gateway.com...
Page 219 Release the eject button by pressing the PC Card eject button once. Eject the PC Card by pressing the eject button again. Adding and removing a PC Card icon in the taskbar, the PC Card name, then button. www.gateway.com...
Page 220: Preventing Static Electricity Discharge
To avoid exposure to dangerous electrical voltages and moving parts, turn off your notebook and unplug the power cord and modem and network cable before opening the case. To prevent risk of electric shock, do not insert any object into the vent holes of the notebook. www.gateway.com...
Page 221: Adding Or Replacing Memory
Your notebook uses memory modules called SO-DIMMs (Small Outline Dual Inline Memory Modules). The modules are available in various capacities and any module can be placed in any available slot. Use only memory modules designed for the Gateway 400VTX for upgrading your memory. www.gateway.com Adding or replacing memory...
Page 222 Remove the battery. Loosen the memory bay cover screw, then remove the memory bay cover. If you are removing a module, gently press outward on the clip at each end of the memory module until the module tilts upward. www.gateway.com...
Page 223 If the module does not fit, make sure that the notch in the module lines up with the tab in the memory bay. Important Use only memory modules designed for the Gateway 400VTX. www.gateway.com Adding or replacing memory...
Page 224 Gently push the module down until it clicks in place. Replace the memory bay cover and tighten the cover screw. Insert the battery, then turn your notebook over. Connect the power adapter and modem and network cables, then turn on your notebook. www.gateway.com...
Page 225: Replacing The Hard Drive Kit
Follow the instructions under “Preventing static electricity discharge” on page 212. Turn off your notebook and disconnect the AC adapter and modem and network cables. Turn your notebook over so the bottom is facing up. Remove the battery. Hard drive www.gateway.com Replacing the hard drive kit...
Page 226 Chapter 15: Upgrading Your Notebook Remove the hard drive kit screws. Slide the old hard drive kit out of your notebook. www.gateway.com Screws...
Page 227 If you need to move the hard drive kit bracket from your old hard drive kit to your new hard drive, go to Step 8. Remove the two screws that secure the hard drive to the hard drive kit bracket. www.gateway.com Screws Replacing the hard drive kit...
Page 228 Chapter 15: Upgrading Your Notebook Remove the bracket from the old drive. www.gateway.com...
Page 229 Replace the screws that secure the hard drive kit to your notebook. Insert the battery and turn your notebook over. Connect the power adapter and modem and network cables, then turn on your notebook. www.gateway.com Replacing the hard drive kit...
Page 230 Chapter 15: Upgrading Your Notebook www.gateway.com...
Page 231: Troubleshooting
Troubleshooting This chapter provides some solutions to common notebook problems. Read this chapter to learn how to: Troubleshoot typical hardware and software problems Get telephone support Use automated troubleshooting systems Get tutoring and training If the suggestions in this chapter do not correct the problem, see “Getting Help”...
Page 232: Safety Guidelines
Warning Do not try to troubleshoot your problem if power cords or plugs are damaged, if your notebook was dropped, or if the case was damaged. Instead, unplug your notebook and contact a qualified computer technician. www.gateway.com...
Page 233: First Steps
Make sure that your hard drive is not full. If an error message appears on the screen, write down the exact message. The message may help Gateway Technical Support in diagnosing and fixing the problem. If you added or removed peripheral devices, review the installation procedures you performed and make sure that you followed each instruction.
Page 234: Troubleshooting
“Left side” on page 3. If you are using powered speakers, make sure that they are plugged in and turned on. Clean the CD. For more information, see “Cleaning CDs or DVDs” on page 228. www.gateway.com...
Page 235 If the DVD movie does not play, the disc’s regional code and your DVD drive’s regional code may not match. Make sure that the InterVideo program has been installed on your notebook. See “Playing a DVD” on page 96 for more information. www.gateway.com...
Page 236: Cleaning Cds Or Dvds
For more information about IRQs in Windows XP, click Start, then click Help and Support. Type the keyword IRQs in the HelpSpot Search box , then click the arrow. www.gateway.com . The Control Panel window opens. Performance and tab, then click...
Page 237: Diskette Drive
189. If errors are detected and corrected, try using the diskette again. You see a “Non-system disk”, “NTLDR is missing”, or “Disk error” error message Eject the diskette from the diskette drive, then press E www.gateway.com Troubleshooting Disable NTER...
Page 238: Display
LCD screens. Gateway’s inspection standards keep these to a minimum. If you feel these pixels are unacceptably numerous or dense on your display, contact Gateway Technical Support to identify whether a repair or replacement is justified based on the number of pixels affected.
Page 239: File Management
Save your files to a diskette or another drive. If the hard drive is full, copy any files not regularly used to diskettes or other backup media, then delete them from the hard drive. icon. Recycle Bin , then click the arrow. Recycle Bin www.gateway.com Troubleshooting . The file Restore icon, then clicking...
Page 240: Internet
Contact your ISP technical support for help. For more information about file management in Windows XP, click Start, then click Help and Support. Type the keyword file management in the HelpSpot Search box www.gateway.com , then click the arrow. NTER...
Page 241 People are sending you e-mail messages, but you have not received any mail Click the receive button in your e-mail program. Make sure that your account with your Internet service provider (ISP) is set up correctly. Contact your ISP for technical support. www.gateway.com Troubleshooting , then click...
Page 242: Keyboard
Use PC Doctor or a third-party diagnostic program to help determine if a memory module is failing. For more information, see “Adding or replacing memory” on page 213. You see a “Not enough memory” error message Close all programs, then restart your notebook. www.gateway.com...
Page 243: Memory Card Reader
To check the dialing properties: Click , then click Start If your Control Panel is in Category View, click Hardware , then click the arrow. . The Control Panel window opens. Control Panel www.gateway.com Troubleshooting Printers and Other...
Page 244 Phone and Modem Options tab. For more information about dialing properties in Windows XP, click Start, then click Help and Support. Type the keyword dialing in the HelpSpot Search box , then click the arrow. www.gateway.com icon, then click the Edit...
Page 245 48K. Your ISP may not support 48K uploads. You can check modem connection speeds and dial-up network (DUN) connections by accessing the gateway.your.way dial-up server. The server also contains drivers, patches, and updates for current Gateway hardware and software.
Page 246 Windows XP, click Start, then click Help and Support. Type the keyword modem troubleshooting in the HelpSpot Search box the arrow. www.gateway.com . The Control Panel window opens. Printers and Other icon, then click the . The Modem Properties dialog .
Page 247: Mouse
Some mouse pad patterns “confuse” optical mice. Try the mouse on a different surface. . The Control Panel window opens. Control Panel Phone and Modem Options tab, then adjust the Speaker volume www.gateway.com Troubleshooting Printers and Other icon, then click the Properties control.
Page 248: Networks
The password feature (which is set in the BIOS Setup utility) is very secure, with no easy way to recover a forgotten password. You must return your notebook for repair. Call Gateway Technical Support for instructions. PC Cards You installed a PC Card and now your notebook is having problems Make sure that you have correctly installed required software for the PC Card.
Page 249: Power
Make sure that the power cable is plugged into an AC power source. The printer is on but will not print Check the cable between the printer and your notebook. Make sure that it is connected to the correct port. www.gateway.com Troubleshooting...
Page 250 Set as Default Printer t, then click Star Control Panel Printers and Faxes Use Printer Offline www.gateway.com . The Control Panel window opens. Printers and Other icon. The Printers and Faxes . The Control Panel window opens. Printers and Other icon.
Page 251: Sound
Windows XP, click Start, then click Help and Support. Type the keyword sound troubleshooter in the HelpSpot Search box , then click the arrow. controls are turned off. For more information, see , then click the arrow. www.gateway.com Troubleshooting...
Page 252: Video
Chapter 16: Troubleshooting Video The external monitor is not working Make sure that you have pressed F monitor option. Make sure that the monitor is turned on and that the video cable is connected correctly. +LCD/CRT to activate the external www.gateway.com...
Page 253: Telephone Support
If you have recently installed hardware or software, make sure that you have installed it according to the instructions provided with it. If you did not purchase the hardware or software from Gateway, see the manufacturer’s documentation and technical support resources.
Page 254: Telephone Numbers
Chapter 16: Troubleshooting Telephone numbers Gateway offers a wide range of customer service, technical support, and information services. Automated troubleshooting system Service description Use an automated menu system and your telephone keypad to find answers to common problems. Telephone numbers...
Page 255: Tutoring And Training
Start, then click Help and Support. Type the keyword practice in the HelpSpot Search box Tutoring For help on using hardware or software that came with your Gateway notebook, contact Gateway's fee-based tutorial hotline: 800-229-1103 (rate charged per minute; charged to a major credit card) 900-555-4695 (rate charged per minute;...
Page 256: Training
Chapter 16: Troubleshooting Training Gateway provides the following in-person and computerized training: Resource Service description In-Store Training at Our friendly and knowledgeable software Gateway stores trainers can teach you how to use the Internet and the most popular software programs, including Microsoft Word, Excel, and PowerPoint.
Page 257: A Safety, Regulatory, And Legal Information
Legal Information Important safety information Your Gateway system is designed and tested to meet the latest standards for safety of information technology equipment. However, to ensure safe use of this product, it is important that the safety instructions marked on the product and in the documentation are followed.
Page 258 The power cord or plug is damaged. Liquid has been spilled into the system. The system does not operate properly when the operating instructions are followed. The system was dropped or the cabinet is damaged. The system performance changes. www.gateway.com...
Page 259 Important safety information Replacement parts and accessories Use only replacement parts and accessories recommended by Gateway. Important Do not use Gateway products in areas classified as hazardous locations. Such areas include patient care areas of medical and dental facilities, oxygen-laden environments, or industrial facilities.
Page 260: Regulatory Compliance Statements
Gateway believes these devices are safe for use. Regardless of the power levels, care should be taken to minimize human contact during normal operation.
Page 261 Warning Wireless devices are not user serviceable. Do not modify them in any way. Modification to a wireless device will void the authorization to use it. Please contact Gateway for service. Warning Only use drivers approved for the country in which the device will be used.
Page 262: United States Of America
These accessories are required to be used in order to ensure compliance with FCC rules. Wireless devices are not user serviceable. Do not modify them in any way. Modification to a wireless device will void the authorization to use it. Contact Gateway for service. www.gateway.com...
Page 263 (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Caution Changes or modifications not expressly approved by Gateway could void the FCC compliance and negate your authority to operate the product. Regulatory compliance statements www.gateway.com...
Page 264 Refer to your fax communication software documentation for details on how to comply with the fax-branding requirement. www.gateway.com...
Page 265 Warning Wireless devices are not user serviceable. Do not modify them in any way. Modification to a wireless device will void the authorization to use it. Contact Gateway for service. Warning The transmitting device embedded in this system may not be used with any antenna other than provide with the system.
Page 266 Ringer Equivalence Numbers of all the devices does not exceed 5. To avoid electrical shock or equipment malfunction do not attempt to make electrical ground connections by yourself. Contact the appropriate inspection authority or an electrician, as appropriate. www.gateway.com...
Page 267 Unintentional emitter At this time there are no mandatory requirements for Unintentional Emitters. However, this device does comply with multiple requirements for other countries and regions as listed on the system label and in the user’s manual. Regulatory compliance statements www.gateway.com...
Page 268: Laser Safety Statement
Appendix A: Safety, Regulatory, and Legal Information Laser safety statement All Gateway systems equipped with CD and DVD drives comply with the appropriate safety standards, including IEC 825. The laser devices in these components are classified as “Class 1 Laser Products”...
Page 269 For the latest product updates, consult the Gateway Web site at www.gateway.com. In no event will Gateway be liable for direct, indirect, special, exemplary, incidental, or consequential damages resulting from any defect or omission in this manual, even if advised of the possibility of such damages.
Page 270 Appendix A: Safety, Regulatory, and Legal Information www.gateway.com...
Page 271: Index
Index AC adapter connecting connector damaged defective international adapters access point network accessories safety precautions accounts America Online user acoustic handset coupler ad hoc networking adding icons to desktop user accounts See also installing address e-mail airplane power adapter alarms America Online application key arrow keys...
Page 272 cable lock notebook using while traveling cable modem camera See digital camera Caps Lock indicator cards adding PC Card eject button inserting memory card inserting PC Card installing memory card installing PC card memory card slots PC Card eject button PC Card slot reinstalling PC Card removing memory card...
Page 273 USB port directional keys Disk Cleanup Disk Defragmenter diskette creating startup inserting troubleshooting write-protecting diskette drive eject button slot status indicator troubleshooting using display changing resolution settings switching troubleshooting using screen saver documentation eSupport Gateway Web site help...
Page 274 HelpSpot online help documents creating opening printing saving double-clicking downloading files dragging drivers reinstalling updating drives backing up files checking for errors checking for free space defragmenting deleting files diskette DVD/CD-RW hard drive identifying drive types replacing hard drive sharing status indicators troubleshooting types...
Page 275 Gateway eSupport model number serial number Web address Web site gateway.your.way dial-up server gigabit Ethernet hard drive backing up files checking for errors checking for free space defragmenting deleting files and folders indicator installing replacing...
Page 276 searching starting Using your computer link Hibernate mode home office network hot-swapping hyperlinks IEEE 802.11 using while traveling indicators See status indicators inkjet printer installing battery cards device drivers devices digital camera drivers hard drive InterVideo DVD player memory Microsoft Fax PC Card peripheral devices printer...
Page 277 LCD/CRT navigation numeric keypad Pad Lock Pause power status Scroll Lock Standby Status system system key combinations toggle display volume control Windows label internal wireless Microsoft Certificate of Authenticity model number serial number wireless networking laser printer latch battery LCD panel release LCD brightness system keys LCD panel changing resolution...
Page 278 mini PCI bay minimize button model number modem cable connecting connection speed international adapter jack protecting from power surge troubleshooting monitor See LCD panel monitor (VGA) port mouse cleaning troubleshooting USB port moving files files from old computer folders Internet settings from old computer pointer screen objects settings from old computer...
Page 279 streaming audio streaming video turning off wireless Ethernet turning on wireless Ethernet wired connections wireless connections non-technical support Accounting Sales Warranty Norton Antivirus numeric keypad numeric keypad status indicator online help button opening documents files folders LCD panel notebook programs shortcut menu Pad Lock status indicator...
Page 280 status indicator surge protector troubleshooting turning off notebook turning on notebook power adapter airplane automobile printer default inkjet installing laser parallel port sharing troubleshooting USB port printing documents programs closing closing unresponsive installing opening reinstalling radio listening with MusicMatch radio approval authorities radio frequency wireless connections See memory rebooting notebook...
Page 281 general precautions guidelines for troubleshooting static electricity saving documents ScanDisk scanner installing USB port scanning drive for errors for viruses Scheduled Tasks Wizard screen adjusting settings changing color depth changing number of colors changing resolution saver troubleshooting screen objects getting information moving selecting Scroll Lock...
Page 282 Gateway Learning Libraries Learn@Gateway transferring files from Internet files from old computer Internet settings from old computer settings from old computer travel tips...
Page 283 DVD drive DVD/CD-RW drive Error-checking faxed answers faxes files gateway.your.way dial-up server general guidelines hard drive Internet connection IRQ conflict keyboard LCD panel memory memory card reader modem mouse network passwords PC Cards PC Doctor power printer...
Page 284 close button closing maximize button menu bar minimize button title bar Windows clipboard desktop Files and Settings Transfer Wizard installing product key code reinstalling reinstalling drivers Search utility updating drivers Windows key Windows Media Player wired Ethernet network equipment list example wireless Ethernet label...

Gateway 400VTX User Manual

1 Checking out Your Gateway 400

2 Getting Started

3 Getting Help

4 Windows Basics

5 Using the Internet

6 Using Multimedia

7 Sending and Receiving Faxes

8 Managing Power

9 Travel Tips

10 Customizing Your Computer

11 Networking Your Computer

12 Moving from Your Old Computer

13 Maintaining Your Computer

14 Restoring Software

15 Upgrading Your Notebook

16 Troubleshooting

A Safety, Regulatory, and Legal Information

Index

Quick Links

Troubleshooting

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Summary of Contents for Gateway 400VTX