Gateway DX4300 User Manual page 54

You get a "Data error" message
•
The hard drive cannot be accessed, or you see a
"General failure reading drive C" error message
•
You get an "Operating system not found" error
message
•
•
•
You need to restore your computer to a working
condition
•
Checking the hard drive for errors
Use Error-checking if you encounter hard drive
problems. Error-checking examines the hard drive for
file and folder problems, then corrects the data
problems that it finds.
44
CHAPTER 4: Troubleshooting
This may be the result of a defective area on the
hard drive. To fix hard drive problems, run the
error checking program. For instructions on
fixing hard drive problems, see
hard drive for errors" on page
If your computer has been subjected to static
electricity or physical shock, you may need to
reinstall the operating system. See
your system" on page
Your computer is unable to detect the hard drive.
Check cable connections. For instructions on
opening your computer case, see "Opening the
case" on page 45.
A USB flash drive or a USB portable music player
is connected to one of your computer's USB
ports. Unplug the USB device, then restart your
computer.
Your hard drive has no operating system installed
on it, or the operating system files cannot be
recognized because they have become corrupted
or erased. See "Recovering your system" on
page 51.
See "Recovering your system" on page
"Checking the
44.
"Recovering
51.
51.