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Chapter 7
General Checklist
Should you experience problems using a DT9850 Series module, do the following:
1. Read all the documentation provided for your product, including any "Read This First"
2. Check the OMNI CD for any README files and ensure that you have used the latest
3. Check that your system meets the requirements stated on
4. Check that you have installed your hardware properly using the instructions in
5. Check that you have installed and configured the device driver properly using the
6. Check that you have wired your signals properly using the instructions in
7. Search the DT Knowledgebase in the Support section of the Data Translation web site (at
If you still experience problems, try using the information in
problem. If you cannot identify the problem, refer to
Symptom
Module is not recognized
Module does not respond.
Intermittent operation.
78
information.
installation and configuration information available.
instructions in
Chapter
2.
www.datatranslation.com) for an answer to your problem.
Table 25: Troubleshooting Problems
Possible Cause
You plugged the module into
your computer before installing
the device driver.
The module configuration is
incorrect.
The module is damaged.
Loose connections or
vibrations exist.
The module is overheating.
Electrical noise exists.
page
22.
Table 25
to isolate and solve the
page
80.
Possible Solution
From the Control Panel > System > Hardware >
Device Manager, uninstall any unknown devices
(showing a yellow question mark). Then, run the
setup program on your OMNI CD to install the USB
device drivers, and reconnect your USB module to
the computer.
Check the configuration of your device driver; see
the instructions in
Chapter
Contact Data Translation for technical support;
refer to
page
80.
Check your wiring and tighten any loose
connections or cushion vibration sources; see the
instructions in
Chapter
3.
Check environmental and ambient temperature;
consult the module's specifications on
this manual and the documentation provided by
your computer manufacturer for more information.
Check your wiring and either provide better
shielding or reroute unshielded wiring; see the
instructions in
Chapter
3.
Chapter
2.
Chapter
3.
2.
page 93
of
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