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Table of Contents
Interaction SIP Station® II
These instructions describe how to use
the Interaction SIP Station II to manage
incoming and outgoing calls.
Device Components
The diagram below highlights the
Interaction SIP Station II controls.
1
Mute
2
Status LED
3
Pick Up/Disconnect (
)
4
Volume Down
5
Volume Up
6
Headset Jack
7
PoE LAN Port
8
PC Port
©2018 Genesys. All rights reserved.
During a call
This section describes tasks you can
perform when engaged in a call.
Task
Decrease caller volume
Disconnect a call
Mute a call
Pick up an alerting call
Increase caller volume
Other tasks
This section describes tasks you can
perform when not currently engaged in
a call.
Task
Decrease ringer volume
Increase ringer volume
Quick Reference Guide
Key Sequence
Volume Down
Mute
Volume Up
Key Sequence
Volume Down
Volume Up
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Summary of Contents for Genesys Interaction SIP Station II
- Page 1 Interaction SIP Station® II Quick Reference Guide During a call These instructions describe how to use the Interaction SIP Station II to manage This section describes tasks you can incoming and outgoing calls. perform when engaged in a call. Device Components...
- Page 2 Bl i nking A ca l l is alerting a nd a waiting pickup. Blue Bl i nking The device i s currently connected to a call. Sol id The device a udio is muted. ©2018 Genesys. All rights reserved.
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