Genesys 405 Quick Manual
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Genesys 405 IP Phone
8.  Basic Phone Operation (Cont.)
5.  Basic Phone Operation (Cont.)
 To automatically forward incoming calls to another phone: 
1.
Press the Forward softkey (in the idle screen).
Select the condition upon which you want calls forwarded ‐ Always, Busy or No Reply. If you 
2.
choose No Reply, define after how many seconds the call is forwarded if not answered.
3.
Enter the number to where you want to forward the calls, and then press the Start softkey.
To deactivate call forwarding, press the Forward softkey.
 To make a three‐way conference call:
1.
Make a call to the first participant in the conference call.
2.
Press the Conf softkey and then make a call to the second participant.
When the second party answers, press the Conf softkey.
3.
To end the three‐way conference call, hang up the phone or press the End softkey.
Notice Information
This Quick Guide describes the quick setup for Genesys 405 IP Phone.
Information contained in this document is believed to be accurate and reliable at the time of printing.
However, due to ongoing product improvements, Genesys cannot guarantee accuracy of printed material
after the Date Published nor can it accept responsibility for errors or omissions. Updates to this document
and other documents as well as software updates can be viewed on the Genesys documentation site at
docs.genesys.com.
© Copyright 2018 Genesys Telecommunication Laboratories. All rights reserved.
This document is subject to change without notice.
Date Published: December 2018
Document : Genesys 405 IP Phone Quick Guide
Genesys 405 IP Phone
Quick Guide
1.  Before Installing
Congratulations on purchasing Genesys 405 IP Phone! Before you begin using the phone, 
ensure that the following items are included in the shipped box:
405 IP Phone 
AC power adapter  (optional)
Cat 5e Ethernet cable
2.  Physical Description
Softkeys
Navigation Keys
Alphanumerical Keypad
Phone base stand
Handset 
Handset cord
LCD Display
MENU Key
VOICE MAIL Key
CONTACTS Key
REDIAL Key
HOLD Key
Headset Key
Speakerphone Key
Mute Key
Volume Controls

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Summary of Contents for Genesys 405

  • Page 1 However, due to ongoing product improvements, Genesys cannot guarantee accuracy of printed material after the Date Published nor can it accept responsibility for errors or omissions. Updates to this document HOLD Key and other documents as well as software updates can be viewed on the Genesys documentation site at Headset Key docs.genesys.com.
  • Page 2 Genesys 405 IP Phone 3.  Cabling the Phone 5.  Basic Phone Operations Warning: Prior to connecting power, refer to the Compliancy and Regulatory Information  at  https://box.audiocodes.com/?u=sl8aSBN3QQFNAyqk&p=xFw4v13tiGu2Ga0J  To make a call:  Pick up the handset, enter a phone number and then press the Dial softkey.  To call a phone contact, press the directory icon softkey, access the Corporate or Personal   To cable the phone: directory, select the contact and then press the Dial softkey. Connect the short, straight end of the phone  cord to the handset and the longer straight end  To answer a call:  Pick up the handset, or press the Accept softkey. of the cord to the handset jack on the phone. Connect the RJ‐9 headset jack to a headset   (optional). To end a call:  Return the handset to the phone cradle,  or press the End softkey. Connect the RJ‐45 LAN port to your LAN network (LAN port or LAN switch/router) with  To mute a call:  Press the mute          key. To resume the conversation, press the mute key  a CAT 5 / 5e Ethernet cable.  again. Connect the RJ‐45 PC port to a computer  with a CAT 5 / 5e straight‐through Ethernet cable.  To redial a number:  Press the REDIAL key, select a dialed number, and then press the Dial Connect the connector tip of the AC power adapter to the softkey. phone’s DC 12V power socket  and connect the two‐prong AC adapter directly to the electrical wall outlet.  When the phone powers up, all the LEDs momentarily light up. ...

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