Toyota GR YARIS Quick Manual page 54

Navigation and multimedia system
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54
2-3. Apple CarPlay/Android Auto™
Troubleshooting
If you are experiencing difficulties with Apple CarPlay/Android Auto, check
the following table.
Symptom
An Apple CarPlay/Android
Auto connection cannot be
established.
When an Apple
CarPlay/Android Auto con-
nection is established and a
video is being played, the
video is not displayed, but
audio is output through the
system.
YARIS GR Navigation and Multimedia System Owner's Manual_Europe_M52L14_en
Solution
Check if the device supports Apple CarPlay/Android
Auto.
Check if Apple CarPlay/Android Auto is enabled on
the connected device.
Check if that the Android Auto application is installed
to the device to be connected.
For details, refer to https://www.apple.com/ios/
carplay/, https://www.android.com/auto/.
For available countries or areas for Apple CarPlay,
refer to https://www.apple.com/ios/
feature-availability/#apple carplay.
Check if "Apple CarPlay"/"Android Auto" of "Pre-
ferred service" on the general settings screen is set
to on. (P.57)
Check if the USB cable being used is securely con-
nected to the device and USB port.
Try connecting the smartphone directly to the USB
port in the vehicle, without using the hub.
For Apple CarPlay: Check if the Lightning cable
being used is certified by Apple and check if Siri is
enabled.
After checking all of the above, try to establish an
Apple CarPlay/Android Auto connection. (P.50)
As the system is not designed to play video through
Apple CarPlay/Android Auto, this is not a malfunc-
tion.

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