Canon MF6500 Series Driver Manual page 65

Introduction
1
You tried to create a multipage PDF, but were not able to scan
several documents.
Scanning a
Document 2
Troubleshooting
3
Appendix
4
Computer has hung up or frozen.
Table of Contents
Index
Q Is the [Automatically Quit ScanGear after
Scanning] check box in [Preferences] selected?
A If you scan with the [Automatically Quit ScanGear
after Scanning] setting selected, only the
documents placed at one time on the platen glass
will be scanned.
Click a button on the MF Toolbox and, in the
settings dialog box, select [Display the Scanner
Driver] to open the ScanGear MF. In the
[Preferences] dialog box of Advanced Mode, clear
the [Automatically Quit ScanGear after Scanning]
check box before scanning.
Q Is enough memory loaded in your computer?
A Quit other opened applications and try again.
Q Is enough space available in the hard disk?
A Check that the hard disk has enough available
space, in particular when scanning large
documents at a high resolution. For example, a
LTR-size document scanned at 600 dpi, full color
requires a minimum of 300 MB of disk space.
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Q Does an error occur when scanning an image in
Photoshop?
A Change the allocated memory. From the [Edit]
menu, select [Preferences] → click [Memory &
Image Cache]. Change the [Memory Usage] in a
range of approximately 50% to 60%.
Q Is the driver installed properly?
A Remove the software, then reinstall it. (See
"Installing/Uninstalling Software," in the Starter
Guide.)
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