Crestron AirMedia AM-100 Operation Manual
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Crestron AirMedia AM-100 Operation Manual

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Crestron AM-100
AirMedia™ Presentation Gateway
Operations Guide

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Summary of Contents for Crestron AirMedia AM-100

  • Page 1 Crestron AM-100 AirMedia™ Presentation Gateway Operations Guide...
  • Page 2 Other trademarks, registered trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Crestron disclaims any proprietary interest in the marks and names of others. Crestron is not responsible for errors in typography or photography.

  • Page 3: Table Of Contents

    Troubleshooting ......................36 Reference Documents ....................38 Further Inquiries ......................38 Future Updates ......................38 Return and Warranty Policies ....................39 Merchandise Returns / Repair Service ..............39 Crestron Limited Warranty ..................39 Operations Guide – DOC. 7463B Contents • i...

  • Page 5: Airmedia Presentation Gateway: Am-100

    • Displays up to four presentation sources at once in Quad View • Integrates with DigitalMedia™, CaptureLiveHD™, Crestron RL™, and other systems (Continued on following page) * Wireless connection requires a wireless access point to be deployed on the same network as the AirMedia Presentation Gateway.
  • Page 6 ® iTunes or Google Play™. 1. Use of a Crestron Connected display device enables direct control over IP. Other display devices may be controlled by adding a Crestron control system with custom programming. Visit www.crestron.com/products/crestron_connected/ for more information about Crestron Connected products.
  • Page 7 Crestron AM-100 AirMedia Presentation Gateway Multi-User Support Imagine 32 devices all connected and ready to share, but instead of a clutter of cables entangled across the tabletop or floor, there are just people and their Wi-Fi enabled devices. AirMedia lets up to 32 users connect at once, switching from one device to the next for seamless collaboration on the fly.
  • Page 8 AirMedia Presentation Gateway Crestron AM-100 Connection Methods To accommodate a full range of presentation environments, users, and IT preferences, AirMedia offers several ways for a presenter to connect: • Installed Application — This option installs a small software application directly onto each presentation device. The installed...
  • Page 9 * Use of a Crestron Connected display device enables direct control over IP. Other display devices may be controlled by adding a Crestron control system with custom programming.

  • Page 10: Applications

    AirMedia Presentation Gateway Crestron AM-100 Applications The following diagram shows an AM-100 in a lecture hall application. AM-100 in a Lecture Hall Application 6 • AirMedia Presentation Gateway: AM-100 Operations Guide – DOC. 7463B...

  • Page 11: Specifications

    Display Control Controls the display device over IP as part of the presentation Control System Allows communication over IP Integration with a Crestron control system for remote control and integration with other equipment and Crestron Fusion software Video Output Signal Types...
  • Page 12 AirMedia Presentation Gateway Crestron AM-100 AM-100 Specifications (Continued) SPECIFICATION DETAILS Video (continued) Output Resolutions, 800 x 600 @ 60 Hz Progressive 1024 x 768 @ 60 Hz 1280 x 720 @ 60 Hz (720p60) 1280 x 768 @ 60 Hz...
  • Page 13 CBL Series Crestron Certified Interface Cables 1. Use of a Crestron Connected display device enables direct control over IP. Other display devices may be controlled by adding a Crestron control system with custom programming. Visit www.crestron.com/products/crestron_connected/ for more information about Crestron Connected products.

  • Page 14: Physical Description

    AirMedia Presentation Gateway Crestron AM-100 Physical Description This section provides information on the connections, controls and indicators available on the AM-100. AM-100 Physical View AM-100 Overall Dimensions 6.15 in (156 mm) 2.39 in (61 mm) 0.95 in 1.21 in (24 mm) (31 mm) 10 •...
  • Page 15 Crestron AM-100 AirMedia Presentation Gateway Connectors, Controls & Indicators CONNECTORS, DESCRIPTION CONTROLS & INDICATORS Not used Power LED (1) LED, indicates operational status: Green: Operational Red: Booting Flashing Red/Green: Programming firmware (1) 8-pin RJ-45 with 2 LED indicators;10/100BASE-T Green Yellow Ethernet port;...
  • Page 16 AirMedia Presentation Gateway Crestron AM-100 Connectors, Controls & Indicators (Continued) CONNECTORS, DESCRIPTION CONTROLS & INDICATORS RGBHV OUT Standard HD15 connector configured to optimize performance SIGNALS Red Video Green Video Blue Video Reserved Ground Red Ground Green Ground Blue Ground No Connect...

  • Page 17: Setup

    Reference Guide (Doc. 6052) at www.crestron.com/manuals. Identity Code NOTE: The latest software can be downloaded from the Crestron Web site (www.crestron.com/software). The IP ID is set from the AM-100’s “Network Setup” screen. For details, refer to “IP Setup” on page 23. The IP IDs of multiple AM-100 devices in the same system must be unique.

  • Page 18: Installation

    AirMedia Presentation Gateway Crestron AM-100 Supplied Hardware for the AM-100 DESCRIPTION QUANTITY Bracket Screw Washer Installation The AM-100 should be used in a well-ventilated area. Ventilation To prevent overheating, do not operate this product in an area that exceeds the environmental temperature range listed in the table of specifications.

  • Page 19: Hardware Hookup

    Make the necessary connections as called out in the illustration that follows this paragraph. Apply power after all connections have been made. When making connections to the AM-100, use Crestron power supplies for Crestron equipment. Hardware Connections for the AM-100...

  • Page 20: Configuration

    AirMedia Presentation Gateway Crestron AM-100 Configuration Make all connections as described in “Hardware Hookup” on page 15. The connected display device shows the AM-100 welcome screen. AM-100 Welcome Screen 1. On the computer, open a Web browser and navigate to the Web address or the IP address that is displayed on top-left of the AM-100 welcome screen.
  • Page 21 Crestron AM-100 AirMedia Presentation Gateway Download Screen 2. Click Device Administration. The Admin Login screen is displayed. Admin Login Screen Operations Guide – DOC. 7463B AirMedia Presentation Gateway: AM-100 • 17...
  • Page 22 AirMedia Presentation Gateway Crestron AM-100 3. Enter the admin password (the default password is admin) and click Login. The “Device Administration” menu showing the “System Status” screen is displayed. “Device Administration” Menu Showing the “System Status” Screen NOTE: Changes made in any section of the “Device Administration”...

  • Page 23: System Status

    Crestron AM-100 AirMedia Presentation Gateway • Firmware Upgrade — Select to import or export the system configuration to match other AM-100 devices and upgrade the AM-100’s firmware. • Remote View Setup — Select to specify the auto refresh interval. • Reset to Default — Select to reset the AM-100 to the default settings.

  • Page 24: Device Setup

    AirMedia Presentation Gateway Crestron AM-100 Device Setup Click Device Setup to configure the output resolution, under scan setting, and access code. “Device Administration” Menu Showing the “Device Setup” Screen Output Resolution The output resolution is set from the Output Resolution drop-down menu.

  • Page 25: Network Setup

    Crestron AM-100 AirMedia Presentation Gateway Code An access code can be used to limit access to the AM-100. The code feature can be disabled, randomly generated, or fixed to a specific value. To specify how access codes are used. Select one of the following options from the “Code”...
  • Page 26 AirMedia Presentation Gateway Crestron AM-100 “Device Administration” Menu Showing the “Network Setup” Screen 22 • AirMedia Presentation Gateway: AM-100 Operations Guide – DOC. 7463B...
  • Page 27 Use a host name and domain name as an alternative to IP addressing when connecting client computers to the AM-100. NOTE: When specifying a host name, Crestron recommends using a host name that is less than 15 characters. NOTE: To use a host name, the AM-100’s IP Setup must be set to Obtain an IP address automatically or if using a static IP address, the domain name must be specified in the Domain Name field.

  • Page 28: Osd Setup

    AM-100. Once specified, basic status information and controls are displayed. To specify the Crestron Connected device, enter the IP address or host name of the Crestron Connected device. To apply changes to the Source and Power Off Time Out settings, click Set.
  • Page 29 Crestron AM-100 AirMedia Presentation Gateway The “OSD Setup” screen displays the file name of the logo in use. The screen allows the administrator to restore the default logo image, select and upload a new logo file, and show or hide the AM-100’s IP address in the AM-100 Welcome screen.

  • Page 30: Change Passwords

    AirMedia Presentation Gateway Crestron AM-100 Change Passwords Click Change Passwords to set a new admin password. “Device Administration” Menu Showing the “Change Passwords” Screen To change the admin password: 1. Enter a new password in the Enter New Password field.
  • Page 31 Crestron AM-100 AirMedia Presentation Gateway “Device Administration” Menu Showing the “Firmware Upgrade” Screen Device settings can be imported from another device or exported to a file for use on another on another device. Export & Import System Configuration Settings To export the system configuration file, click Export.

  • Page 32: Remote View Setup

    NOTE: To update multiple AM-100s across an enterprise, use the AirMedia Update Tool which is available for download from the Crestron Web site (www.crestron.com/software). Remote View Setup Click Remote View Setup to set the automatic refresh interval for remote viewers.

  • Page 33: Reboot System

    Crestron AM-100 AirMedia Presentation Gateway “Device Administration” Menu Showing the “Reset to Default” Screen To reset the AM-100 to the factory settings, click Apply. Reboot System To reboot the AM-100, click Reboot System and click Apply. Operations Guide – DOC. 7463B...

  • Page 34: Operation

    AirMedia Presentation Gateway Crestron AM-100 Operation The AM-100 uses client software to share a PC or Mac (hereafter referred to as “computer”) desktop. The computer should be able to access the AM-100 over the network. NOTE: Mobile devices can share their content using the AirMedia app which is available for iOS and Android devices.

  • Page 35: Run The Am-100 Client

    NOTE: Crestron also offers a stand-alone application for enterprise deployments. This application features additional connection methods and device management. For details, visit the Crestron Web site. Run the AM-100 Client 1. Run the client software. The “Login” screen is displayed.

  • Page 36: Control The Presentation

    AirMedia Presentation Gateway Crestron AM-100 NOTE: The application mutes the PC’s local audio, since the audio is transmitted to the device and played through the display’s speakers. Control the Presentation Use the following controls to direct the presentation: Stop showing the computer’s screen.

  • Page 37: Quad View

    Crestron AM-100 AirMedia Presentation Gateway 2. Use the mouse to configure one of the following options: • Remote View — Enable Remote View to allow the device to serve images of the desktop via the built-in Web server. NOTE: Remote View is not available when Quad View is in use.
  • Page 38 AirMedia Presentation Gateway Crestron AM-100 Popup Menu 4. Click Quad View and select the position for the shared desktop. NOTE: If another computer is already sharing the selected position, the position is replaced by the newly shared desktop. Desktop playback ceases on the “booted” computer.

  • Page 39: Remote View

    Crestron AM-100 AirMedia Presentation Gateway Remote View If Remote View is enabled, users can view desktop images via the AM-100’s built-in Web server. To remotely view images: 1. On a remote computer, open a Web browser and navigate to the Web address or IP address supplied from the user sharing their desktop.

  • Page 40: Problem Solving

    AirMedia Presentation Gateway Crestron AM-100 Problem Solving Troubleshooting The following table provides corrective action for possible trouble situations. If further assistance is required, please contact a Crestron customer service representative. AM-100 Troubleshooting TROUBLE POSSIBLE CORRECTIVE ACTION CAUSE(S) Device does Device is not Check the device’s...
  • Page 41 Connect device to power does not connected to pack. illuminate. power pack. LED stays red. Firmware update has failed. Contact Crestron True Blue Support. Cannot Device is not Connect device to the LAN. connect to the connected to the device LAN.

  • Page 42: Reference Documents

    [1-888-273-7876] or, for assistance within a particular geographic region, refer to the listing of Crestron worldwide offices at www.crestron.com/offices. To post a question about Crestron products, log onto Crestron’s Online Help at www.crestron.com/onlinehelp. First-time users must establish a user account to fully benefit from all available features.

  • Page 43: Return And Warranty Policies

    (property or economic damages inclusive) arising from the sale or use of this equipment. Crestron is not liable for any claim made by a third party or made by the purchaser for a third party.
  • Page 44 Crestron Electronics, Inc. Operations Guide – DOC. 7463B 15 Volvo Drive Rockleigh, NJ 07647 (2036012) Tel: 888.CRESTRON 07.13 Fax: 201.767.7576 Specifications subject to www.crestron.com change without notice.

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