Poly Sync 20 Series User Manual
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Also See for Sync 20 Series:
- User manual (16 pages) ,
- Draft user manual (9 pages) ,
- Manual (5 pages)
Related Manuals for Poly Sync 20 Series
Summary of Contents for Poly Sync 20 Series
- Page 1 PLANTRONICS + POLYCOM. NOW TOGETHER AS Poly Sync 20/Sync 20+ Series Bluetooth Speakerphone User Guide...
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Page 2: Table Of Contents
Contents First-time setup Controls and status lights LEDs Be safe USB Bluetooth adapter (adapter model only) Setup Mobile setup Corded setup USB adapter setup (BT600 models only) Configure USB adapter Charge Check battery status Charge Charge your mobile phone Load software Update firmware Daily Use Power... -
Page 3: First-Time Setup
First-time setup Important: Your speakerphone is shipped from the factory in a Deepsleep mode to conserve battery. Activate your speakerphone by connecting the USB cable to a power source before first use. Connect speakerphone USB cable to a wall charger or computer. When your speakerphone is activated, the LED bar lights up. -
Page 4: Controls And Status Lights
Devices Headphones Headset Mic / Mic Mute Custom Button Music Phone Pause/play media (default). Customize feature in Poly Lens App Press to interact with Microsoft Teams (Teams model only, desktop application required) Volume down Mute/unmute Volume up Call Siri, Google... -
Page 5: Leds
LEDs LED bar What lights mean Crossing blue Pairing pattern Solid blue Pairing successful (connected) Flashing Incoming call green Solid green In a call Solid red Mute active NOTE LEDs do not illuminate in standby mode. Be safe Please read the safety guide for important safety, charging, battery and regulatory information before using your new speakerphone. -
Page 6: Setup
Headphones Headset Blutooth Activate Bluetooth on your mobile device and set it to search new devices. Select “Poly Sync 20.” Pairing is successful when you hear "pairing successful" and the LED flashes blue. Corded setup Connect the USB cable from the speakerphone to the USB port on your computer. -
Page 7: Configure Usb Adapter
NOTE Adapter design may vary Pairing is successful when you hear "pairing successful; PC connected" and the adapter LED turns solid. Configure USB adapter Your high-fidelity Bluetooth USB adapter comes ready to take calls. If you want to listen to music, you will need to configure your Bluetooth USB adapter. -
Page 8: Charge
Charge Check battery status To check battery status: • With speakerphone inactive, tap the Power button to hear battery status • With speakerphone inactive, tap any button to view the LED bar Battery status LEDs LED bar Battery status Solid white long bar Battery full Solid white medium bar Battery high... -
Page 9: Load Software
Customize your device behavior through advanced settings and options with Poly Lens App. Download: poly.com/lens. Update firmware Keep your firmware up-to-date to improve performance and add new features to your Poly device. Update your firmware using your computer with Poly Lens App. Download at poly.com/lens. While updating firmware: •... -
Page 10: Daily Use
Wait for the phone prompt to activate voice dialing, search, and other smartphone voice controls. Customize your Select your Rocket button feature in Poly Lens App. speakerphone Choose from: • Play/pause audio (default) • Device status check •... -
Page 11: More Features
More Features Attach lanyard Use the lanyard to carry speakerphone on your wrist. The lanyard slot is located on the side of the speakerphone. NOTE Lanyard is included in box. Insert the loop through one side of the slot and push through to the other side. Thread the lanyard through the loop and pull to secure. -
Page 12: Troubleshoot
Microsoft Teams? Microsoft Teams. • Teams model is compatible with Microsoft Teams desktop app. Teams mobile app is not supported. • Ensure Poly Lens Desktop App is loaded on your How do I customize the Rocket button computer. feature? •... -
Page 13: What's In The Box
What's in the box Contents may vary by product. Speakerphone Carrying case Bluetooth USB Adapter (Poly Sync 20+ only) Lanyard Quick start guide... -
Page 14: Support
Netherlands © 2021 Plantronics, Inc. All rights reserved. Poly, the propeller design, and the Poly logo are trademarks of Plantronics, Inc. Bluetooth is a registered trademark of Bluetooth SIG, Inc. and any use by Plantronics, Inc. is under license. All other trademarks are the property of their respective owners.
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