Before you call for service...
Detergent left in
Dishes are blocking the
Black or gray
Aluminum utensils have
marks on dishes
rubbed against dishes
Dishes don't dry
Low inlet water temperature
Rinse agent dispenser is empty
Control panel responded Door latch may not be properly
to inputs but dishwasher seated
never filled with water
Water valve may be turned off
Stained tub interior
Some tomato-based foods can
cause reddish stains
Tea or coffee stains
An overall yellow or brown film can • A special filter in the water supply line is the only way to correct
be caused by iron deposits in water
White film on inside surface—
hard water minerals
Dishwasher won't run Fuse is blown or circuit breaker
Power is turned off
Control panel is locked
Reboot your control
Control panel lights
Time too long between
go off when you're
touching of selected pads
Water standing in
This is normal
the bottom of the tub
Water won't pump
Drain is clogged
out of the tub
This is normal
Sanitized light does
The door was opened and the
not illuminate at the
cycle was interrupted during
end of the cycle
or after the main wash portion
The incoming water
temperature was too low
Normal operating sounds
Rattling dishes when the spray • Make sure dishes are properly loaded. See the Loading the
What To Do
• Reposition the dishes, so the water from the lower spray arm can
flush the detergent cup. See the Loading the dishwasher section.
• Remove marks with a mild, abrasive cleaner.
• Make sure inlet water temperature is at least 120°F.
• Select HEATED DRY.
• Use HOT START, HOT WASH or ADDED HEAT options.
• Select a higher cycle, such as ANTI-BACTERIA, SANI WASH, POTS & PANS
or HEAVY WASH.
• Check the rinse agent dispenser and fill as required.
• Make sure the door is firmly closed.
• Make sure water valve (usually located under the sink) is turned on.
• Use of the RINSE ONLY cycle after adding the dish to the load
can decrease the level of staining. GE recommends Cascade
Plastic Booster to help remove these types of stains.
• Remove the stain by hand, using a solution of 1/2 cup bleach
and 3 cups warm water.
Before cleaning interior, wait at least 20 minutes after a cycle for the
heating elements to cool down. Failure to do so can result in burns.
this problem. Contact a water softener company.
• GE recommends Jet-Dry
or Cascade Crystal Clear
prevent hard water mineral deposits from forming.
• Run dishwasher with citric acid to remove mineral deposits. Citric acid
(Part number: WD35X151) can be ordered through GE Parts. See back
cover for ordering information.
• Replace fuse or reset circuit breaker. Remove any other appliances from
• In some installations, the power to the dishwasher is provided through a
wall switch, often located next to the disposer switch. Make sure it is on.
• Unlock control panel. See page 5 or 7.
• Turn off power to the dishwasher (circuit breaker or wall switch) for
30 seconds; then turn back on.
• Each pad must be touched within 30 seconds of the others.
To relight, touch any pad again, or unlock and relatch door.
• A small amount of clean water around the outlet on the tub
bottom at the back of the tub keeps the water seal lubricated.
• If you have an air gap, clean it. See page 12.
• If the dishwasher drains into a disposer, run disposer clear.
• Check to see if your kitchen sink is draining well. If not, you
may need a plumber.
• Warm, moist air comes through the vent by the door latch during drying
and when water is being pumped out. This is necessary for drying.
• Do not interrupt the cycle anytime during or after main wash.
• Raise the water heater temperature to between 120°F and 140°F.
• Detergent cup opening.
• Water entering dishwasher.
• The motor stops and starts at various times during the cycle.
• Drain pump sounds during the pump out.
dishwasher racks section.