Warranty Information - Telestar DIRA S 24 CD Operating Manual

15. WARRANTY INFORMATION

On this device beyond the statutory warranty TELESTAR provides
a 24-month manufacturer warranty from the date of purchase from the
dealer. This includes the repair of any defects, without requiring proof that a
material or manufacturing defect already
existed at the time of purchase.
The warranty excludes external visible defects, as well as
damage resulting from improper installation or incorrect
operation, as well as removal or destruction of
manufacturer's numbers or mechanical damage.
The warranty will become void if interventions take place by unauthorised
third parties.
To preserve the full warranty coverage, it is essential to
make sure during installation that only original
TELESTAR accessories are used. The warranty covers the
repair or replacement of the defective component, however excludes other
work which may be required.
We would like to inform you that we generally do not replace items with a
new item if the costs for this are
disproportionately higher than those for a repair (standard case).
In general TELESTAR does not accept costs for damage repaired by unau-
thorised third parties.
For warranty claims, the faulty device or part must be sent in the original
packaging including accessories and a (copy) purchase receipt to
TELESTAR. (Address in the chapter SERVICE and SUPPORT)
For repair queries regarding devices already sent:
e-mail: rekla@telestar.de
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EN