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Troubleshooting
Connection with the computer/"Auto Transfer" software
Symptom
Audio data cannot be
transferred to the player
from your computer.
Only a small number of
songs can be transferred
to the player.
The player becomes
unstable while it is
connected to the
computer.
Cause/Remedy
Transferring may be stopped due to noise such as
static electricity, etc. This happens to protect data
information.
Disconnect the player, then reconnect it.
The player's USB connector is not connected to a
USB port on your computer properly. Make sure
that "DATA ACCESS" or "USB CONNECT"
appears on the display.
Disconnect the player, and then reconnect it.
There is not enough free space in the built-in flash
memory.
Transfer any unnecessary audio data back to your
computer to increase free space on the player.
Songs with a limited playing period or playing count
may not be transferred due to restrictions set by
copyright holders. For details about the settings of
each audio file, contact the distributor.
Abnormal data exists on the player.
Transfer usable data back to your computer and
format the built-in flash memory on the player
( page 49).
Audio files may be damaged.
Delete the audio files that cannot be transferred
from your computer, then import them to the
computer again. When importing/transferring
the audio files, close any other applications to
avoid file damage.
There is not enough free space in the built-in flash
memory.
Transfer any unnecessary audio data back to your
computer to increase free space on the player.
Non-audio data is stored in the built-in flash
memory.
Transfer the data back to your computer to
increase free space on the player.
A USB hub is being used.
Connecting the player via a USB hub may not
work. Connect the player directly to a USB port
on your computer.
(continued)
Continued