Troubleshooting - Sony XAV-63 Operating Instructions Manual

Troubleshooting

The following checklist will help you remedy
problems you may encounter with your unit.
Before going through the checklist below, check the
connection and operating procedures.
If the problem is not solved, visit the support site on
the back cover.
General
No power is being supplied to the unit.
• Check the connection or fuse.
• If the unit is turned off and the display disappears, it
cannot be operated with the remote commander.
t Turn on the unit.
The power antenna (aerial) does not extend.
The power antenna (aerial) does not have a relay box.
There is no beep sound.
• The beep sound is canceled (page 44).
• An optional power amplifier is connected and you are
not using the built-in amplifier.
The contents of the memory have been erased.
• The reset button has been pressed.
t Store again into the memory.
• The power supply lead or battery has been
disconnected or it is not connected properly.
Stored stations and correct time are erased.
The fuse has blown.
The unit makes noise when the position of the
ignition is switched.
The leads are not matched correctly with the car's
accessory power connector.
The display disappears from/does not appear
on the monitor.
• The dimmer is set to "ON" (page 44).
• The display disappears if you press and hold
(SOURCE/OFF).
t Press (SOURCE/OFF) on the unit until the
display appears.
• "M.OFF" is set to on and the Monitor Off function is
activated (page 11).
t Touch anywhere on the display to turn the display
back on.
The display does not respond to your touch
correctly.
• Touch one part of the display at a time. If two or more
parts are touched simultaneously, the display will not
operate correctly.
• Calibrate the touch panel of the display (page 41).
The Auto Off function does not operate.
The unit is turned on. The Auto Off function activates
after turning off the unit.
t Exit the source.
Operation of the remote commander is not
possible.
If the Monitor Off function is activated (no lighting),
operation of the remote commander is not possible
(page 11).
The menu items cannot be selected.
58
Unavailable menu items are displayed in gray.
AUX cannot be selected as the source.
All AUX input settings are set to "OFF."
t Set "Front AUX Input" to "Audio" or "Rear AUX
Input" to "Video" or "Audio" (page 51).
"Front AUX" cannot be selected.
An iPod is connected via the USB connector.
t Disconnect the iPod (page 29).
Radio reception
The stations cannot be received.
The sound is hampered by noises.
The connection is not correct.
t Connect an REM OUT lead (blue/white striped)
or accessory power supply lead (red) to the power
supply lead of a car's antenna (aerial) booster
(only when your car has built-in radio antenna
(aerial) in the rear/side glass).
t Check the connection of the car antenna (aerial).
t If the auto antenna (aerial) will not extend, check
the connection of the power antenna (aerial)
control lead.
Preset tuning is not possible.
• Store the correct frequency in the memory.
• The broadcast signal is too weak.
Automatic tuning is not possible.
The broadcast signal is too weak.
t Perform manual tuning.
RDS
PTY displays "None."
• The current station is not an RDS station.
• RDS data has not been received.
• The station does not specify the program type.
Picture
There is no picture/picture noise occurs.
• A connection has not been made correctly.
• Check the connection to the connected equipment,
and set the input selector of the equipment to the
source corresponding to this unit.
• The disc is defective or dirty.
• Installation is not correct.
t Install the unit at an angle of less than 45° in a
sturdy part of the car.
• The parking cord (light green) is not connected to the
parking brake switch cord, or the parking brake is not
applied.
The picture does not fit in the screen.
The aspect ratio is fixed on the DVD.