Troubleshooting - Sony XAV-W650BT Operating Instructions Manual

Troubleshooting

The following checklist will help you remedy
problems you may encounter with your unit.
Before going through the checklist below, check
the connection and operating procedures.
If the problem is not solved, visit the support site on
the back cover.
General
No power is being supplied to the unit.
 Check the fuse.
 The connection is not correct.
 Connect the yellow and red power supply
leads.
There is no beep sound.
 An optional power amplifier is connected and
you are not using the built-in amplifier.
Stored stations and correct time are erased.
The fuse has blown.
The unit makes noise when the position of the
ignition is switched.
 The leads are not matched correctly with the car's
accessory power connector.
The display disappears from/does not appear on
the monitor.
 The dimmer is set to [ON] (page 18).
 The display disappears if you press and hold
HOME.
 Press HOME on the unit until the display
appears.
 The monitor off function is activated (page 18).
 Touch anywhere on the display to turn the
display back on.
The display does not respond to your touch
correctly.
 Touch one part of the display at a time. If two or
more parts are touched simultaneously, the
display will not operate correctly.
 Calibrate the touch panel of the display (page 18).
 Touch the pressure sensitive panel firmly.
 The rear monitor cannot be operated. Icons
displayed on the rear monitor are disabled.
Menu items cannot be selected.
 Unavailable menu items are displayed in gray.
26
GB
Radio reception
The stations cannot be received.
The sound is hampered by noise.
 The connection is not correct.
 Connect the REM OUT lead (blue/white striped)
or accessory power supply lead (red) to the
power supply lead of a car's antenna (aerial)
booster (only when your car has built-in radio
antenna (aerial) in the rear/side glass).
 Check the connection of the car antenna
(aerial).
 If the auto antenna (aerial) will not extend,
check the connection of the power antenna
(aerial) control lead.
Preset tuning is not possible.
 The broadcast signal is too weak.
RDS
PTY displays [PTY not found.].
 The current station is not RDS station.
 RDS data has not been received.
 The station does not specify the program type.
Picture
There is no picture/picture noise occurs.
 A connection has not been made correctly.
 Check the connection between this unit and
other equipment and set the input selector of the
equipment to the source corresponding to this
unit.
 The disc is defective or dirty.
 Installation is not correct.
 Install the unit at an angle of less than 45° in a
sturdy part of the car.
 The parking cord (light green) is not connected to
the parking brake switch cord, or the parking
brake is not applied.
The picture does not fit in the screen.
 The aspect ratio is fixed on the playback source.
There is no picture/picture noise occurs in the
rear monitor.
 A source/mode which is not connected is
selected. If there is no input, no picture appears
in the rear monitor.
 The color system setting is incorrect.
 Set the color system to [PAL] or [NTSC]
according to the connected monitor (page 18).
 The picture of the rear view camera is displayed
on this unit.
 No picture appears in the rear monitor if the
picture of the rear view camera is displayed on
this unit.