Dualit 3 in 1 Coffee Machine Instruction Manual & Guarantee page 15

POSSIBLE CAUSE(S)
WATER DRIPPING FROM THE BREWHEAD WHEN STEAMING
1. Excess water in the Brewhead is left
over from previous operation.
MY MACHINE IS MAKING A LOUD AND CONTINUOUS PUMPING NOISE
1. Water Tank is not correctly seated in
position.
2. Water Tank is empty.
MY MACHINE HAS STOPPED DURING USE
1. Water Tank is empty.
MY MACHINE IS NOT DISPENSING CORRECT AMOUNT OF COFFEE OR TEA
1. The flow of the coffee is too long/
short.
STEAM IS VENTING FROM THE DRIP TRAY
1. Water is being purged through the
machine to reduce operating temperature
ready for the next coffee.
MY COFFEE OR TEA IS NOT HOT ENOUGH
1. Filter Holder is not pre-heated.
2. Cup or mug is not pre-warmed.
AFTER FROTHING MILK, MY MILK IS NOT FOAMY
1. Milk is not cold or fresh enough.
2. Steam Wand is blocked with milk
residue.
MY COF FEE HAS NO CREMA
1. The Cup Filter is blocked because the
coffee grind is too fine/too coarse.
2. Ground coffee is not fresh.
3. Thermobloc is too hot after steaming.
MY COFFEE IS WEAK
1. The volume of coffee dispensed is too
high.
SOLUTION(S)
1. This is not cause for concern. This will
automatically stop when the machine has finished
steaming.
1. Locate Water Tank (see page 10, fig 2).
2. Fill Water Tank (see page 10, fig 2).
1. To prevent an air lock firstly remove the Filter
Holder. Fill Water Tank (see page 10, fig 2).
Your machine is now ready to extract your next
coffee.
1. For your desired amount of coffee, let the
machine run for longer if flow is too short/stop
machine earlier if flow is too long.
1. This is not cause for concern. This will
automatically stop when the machine has finished
purging.
1. Prime machine. (see page 10).
2. Warm cup (see page 10). You can also place
your cups to warm on the Cup Warming Plate.
1. It is easier to make froth using cold
semi-skimmed milk in a stainless steel jug.
2.1. Clean Steam Wand (see page 21-22, fig 6-9).
2.2. Descale (see page 23).
1. Ensure you are using setting 3-5 on the Dualit
Burr Coffee Grinder, 4-6 on the Dualit Handheld
Grinder or use a pre-ground coffee suitable for
espresso machines.
2. Ground coffee only has a three-day shelf-life,
so grind only what you need.
3. Flush out excess heat by dispensing water.
1. Ensure you are using the correct type and
strength of coffee for the type of drink you are
making. See page 26 for recipes.
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2. Coffee grind is too coarse.
3. Tamping too light.
4. Using the incorrect pre-ground coffee.
5. Incorrect dose of coffee is being used.
6. You like your coffee extra strong.
7. When using NX Adaptor: Dried
®
coffee on the Filter Plate.
8. When using NX Adaptor: The NX
® ®
Adaptor is not fully locked in position.
9. When using NX ® Adaptor: Damaged
seal.
MY CAPSULE DEFORMS AND NO COFFEE FLOWS
1. Capsule requires piercing.
TEST RESULT
NO COFFEE OR TEA FLOWING WHEN USING THE NX
THE NX ADAPTOR No water
®
TEST
Dispense water through
Water in
the NX ® Adaptor. Ensure
drip tray
NO Capsule is inside.
Water
flow
improves
Water
leaking
NX
from ®
Adaptor
2. Ensure you are using setting 3-5 on the Dualit
Burr Coffee Grinder, 4-6 on the Dualit Handheld
Grinder or use a pre-ground coffee suitable for
espresso machines.
3. If you are struggling to control your coffee
flow rate, try tamping a little harder. The
harder you tamp the longer the coffee will take
to extract, thus increasing the strength and
improving the flavour of the coffee.
4. Avoid pre-ground coffee that states that it is
suitable for cafetieres.
5. Add more coffee to the Portafilter.
(See page 15).
6. Use the double espresso dose to make a
single coffee.
7. Use the Filter Pin to remove the dried coffee.
8. Locate and fully lock the Holder.
(see page 16, fig 1).
9. For spare parts please visit
www.dualit.com/support or contact Dualit
customer services * for help.
1. See Capsule types table (page 11, fig 1) to see
if you require the Capsule Piercing Tool.
SOLUTION(S)
ADAPTOR
®
1. Water Tank is not correctly seated in position.
Locate Water Tank (see page 10, fig 2).
1. The Showerhead and NX Adaptor may be
®
blocked. Remove the Showerhead and clean. Use
the Filter Pin to clean out the holes in the NX
Adaptor. Descale your machine with the NX
Adaptor locked tightly in place. (see page 23-24).
1. The coffee/tea in the Capsule is stale.
Check Capsule best before date on the Capsule
packaging.
2. Capsule needs piercing, see page 11.
3. We recommend only the use of Dualit
Capsules.
1. Check the NX Adaptor Seal is there and has
®
not split, see page 9. If missing or split, for spare
parts please visit www.dualit.com/support or
contact Dualit customer services for help.
*
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