Kohler K-682 Installation Manual page 19

Troubleshooting (cont.)
Troubleshooting Table
Symptoms
1. Valve will not turn on.
2. The interface power
indicator is lit but the
system does not turn on.
3. The interface functions
normally but no water
flows from the
components.
4. Maximum blend
temperature too hot or
too cold.
5. Continuous flow.
Kohler Co.
Probable Cause
A. Power supply is not plugged
into the outlet.
B. Power supply connection to the
valve may be loose or
disconnected.
C. Interface/data cable connections
may be loose or disconnected.
D. Circuit breaker has been
tripped.
E. The valve memory may require
resetting.
F. If none of the recommended
actions for the above issues
correct the symptom, the valve
or interface requires servicing.
A. Interface cable connections may
be loose.
B. The interface cable or coupler is
damaged.
C. If the above recommended
action does not correct the
symptom, the interface or valve
requires servicing.
A. Inlet/outlet fittings may be
blocked.
B. Hot and cold water supplies are
not turned on.
C. The valve memory may require
resetting.
D. System error.
E. If none of the recommended
actions for the above issues
correct the symptom, the valve
requires servicing.
A. Incorrect maximum temperature
setting.
B. If the above recommended
action does not correct the
symptom, the interface or valve
requires servicing.
A. System will not switch off.
19
Recommended Action
A. Plug the power supply into the
outlet.
B. Check power supply connections to
the valve and reconnect if needed.
C. Check interface/data cable
connections, connect if needed.
D. Reset the circuit breaker.
E. Disconnect and reconnect the
power supply from the valve.
F. Contact your Kohler Co. authorized
service representative.
A. Check all interface cable
connections.
B. Replace the cable or coupler.
C. Contact your Kohler Co. authorized
service representative.
A. Check the inlets and outlets for
blockage or debris. Clean the inlet
screens. Refer to the "Clean the
Inlet Screens" section.
B. Turn on the water supply to the
valve.
C. Disconnect and reconnect the
power supply from the valve.
D. Check the user interface or
controller for an error code. Refer
to the interface/controller
Homeowners Guide or Users
Guide.
E. Contact your Kohler Co. authorized
service representative.
A. Set the maximum temperature.
Refer to the interface/controller
Homeowners Guide or Users
Guide.
B. Contact your authorized Kohler
service representative.
A. Turn off the water and power
supply and contact your Kohler Co.
authorized service representative.
1043183-2-E