Troubleshooting - Brother CPS5XVY Operation Manual

— — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — — —
APPENDIX

Troubleshooting

If the machine stops operating correctly, check the following possible problems before requesting service.
If the problem persists, contact your retailer or the nearest authorized service center.
Symptom
The machine is not turned on.
The "Start/Stop" button was not
pressed.
The sewing
The presser foot lever is raised.
machine does not
operate.
The "Start/Stop" button was
pressed, even though the foot
controller is connected.
The needle is incorrectly installed. Correctly install the needle.
The needle clamp screw is loose.
The needle is bent or blunt.
The combination of fabric, thread
and needle is not correct.
The presser foot that is used is not
appropriate for the type of stitch
that you wish to sew.
The upper thread tension is too
tight.
The fabric is pulled too much.
The needle breaks.
The spool is incorrectly installed.
The area around the hole in the
needle plate is scratched, or has a
burr on it.
The area around the hole in the
presser foot is scratched, or has a
burr on it.
The bobbin case is scratched, or
has a burr on it.
A bobbin designed specifically for
this machine is not used.
182
Probable Cause Remedy
Turn on the machine.
Press the "Start/Stop" button.
Lower the presser foot lever.
Do not use the "Start/Stop" button
when the foot controller is
connected. To use the "Start/Stop"
button, disconnect the foot
controller.
Use the screwdriver to firmly tighten
the screw.
Replace the needle.
Select a thread and needle that are
appropriate for the type of fabric
being sewn.
Attach the presser foot that is
appropriate for the type of stitch that
you wish to sew.
Loosen the upper thread tension.
Lightly guide the fabric.
Correctly install the spool.
Replace the needle plate. Contact
your retailer or the nearest authorized
service center.
Replace the presser foot. Contact
your retailer or the nearest authorized
service center.
Replace the bobbin case. Contact
your retailer or the nearest authorized
service center.
Incorrect bobbins will not work
properly. Only use a bobbin
designed specifically for this
machine.
Reference
page 17
page 51
page 50
page 51
page 40
page 39
page 68
page 57
–
page 29
–
–
–
page 23