Troubleshooting
If you follow the recommended steps but the problem persists, or error messages
other than the ones below appear, please call your local customer service.
Do not attempt to repair the device yourself and never try to disassemble the
device under any circumstances.
Result Readings
Blood Glucose Test:
Message
Blood Glucose / Hematocrit/ Hemoglobin Test:
Message
β-Ketone Test:
Message
30
< 0.5 mmol/L (10 mg/dL)
≥ 13.3 mmol/L (240 mg/dL)
> 33.3mmol/L (600 mg/dL)
< 0.5 mmol/L (10 mg/dL)
≥ 13.3 mmol/L (240 mg/dL)
> 33.3mmol/L (600 mg/dL)
< 0.1 mmol/L
> 8.0 mmol/L
What it Means
What it Means
What it Means
Need help?
Do you have a question about the 6 Plus and is the answer not in the manual?
Questions and answers