AT&T 992 User Manual
900 mhz cordless answering system with caller id/call waiting
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Summary of Contents for AT&T 992
- Page 1 9355_book_1ATT 7/12/99 2:25 PM Page ii © 1999 Lucent Technologies Consumer Products L.P. All rights reserved. Printed in Mexico. 848404018 Issue 1AT&T...
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Page 2: Answering System
USER’S MANUAL Part Two 900 MHz Cordless Answering System 9355 with Caller ID/Call Waiting REVISED 7/12/99 Please read Part 1: Important Product Information, included in this package. This AT&T product is manufactured by Lucent Technologies Consumer Products L.P. AT&T and the globe symbol are trademarks of AT&T Corp. licensed to Lucent Technologies Consumer Products L.P. -
Page 3: Table Of Contents
Storing a Name with a Memory Number ...25 Replacing a Stored Number ...25 Storing a Number and Name from Call History in Telephone Memory ...25 Viewing Numbers in Memory...25 Deleting Memory Numbers ...26 Editing Memory Numbers ...26 Priority Ring Numbers ...26 Dialing Memory Numbers ...26... - Page 4 9355_book_1ATT 7/12/99 2:25 PM CONTENTS ANSWERING SYSTEM OPERATION At Cordless Handset or Touch Tone Phone ...32 Call Screening ...32 Connect with the Answering System...32 From the Cordless Handset ...32 From a Touch Tone Phone ...32 Voice Help Menu...33 Remote Access Commands...33 Playing Messages ...33 Deleting Messages ...34 Recording Outgoing Announcement ..34...
- Page 5 The instructions below are for both table/desk and wall installation. Choose a spot near an electrical outlet and a telephone jack. This phone requires a modular telephone jack and a standard electrical outlet (110v AC) not controlled by a wall switch.
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Page 6: Installation
INSTALLATION Connect the telephone line cord. Plug one end of the telephone line cord into the jack labeled TEL LINE on the back of the base. Plug the other end of the line cord into a modular jack. Make sure the plugs snap firmly into place. - Page 7 Check for dial tone. After the batteries are charged, pick up the handset. Check for a dial tone by pressing P; you should hear a dial tone. Set up Telephone Features. See pages 6 and 7. Set up Caller ID Features.
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Page 8: Feature Setup
About Softkeys This telephone has been designed with your convenience in mind, offering you many features which you can access using the two “softkeys” on the handset, shown in the illustration. Press U to begin viewing options. Use < and > to scroll through the choices or to move to the next display. -
Page 9: Ringer Off/Battery Save
9355_book_1ATT 7/12/99 2:25 PM Ringer Off / Battery Save When the Ringer is set to OFF, the handset stays ready to use for up to 30 days in the standby mode before you have to return it to the base for recharging. -
Page 10: Caller Id Feature Setup
Your “home area code” is the area code from which you are dialing. Numbers called within your home area code do not require you to dial a “1” or the area code before dialing the telephone number. “Local area codes” are area codes that require no “1” before dialing the telephone number;... -
Page 11: Call List Options
Call List Options You can customize how the phone stores call information. Select whether the system stores information about CALLS . The system comes set to Make sure the is not displayed. Press U >. Use the softkey to select SETUP. Select DONE until the screen displays LIST:ALL CALLS. -
Page 12: Ring Select And Toll Saver
9355_book_1ATT 7/12/99 2:25 PM FEATURE SETUP Ring Select and Toll Saver Use Ring Select to select how many times the phone will ring before the system answers a call. Set for 1 to 7 rings, or set to SA for Toll Saver (Ring Select comes preset to 4). -
Page 13: Priority Call Signal
Priority Calling Code (preset to 999), in order for them to use this feature. Your caller dials your telephone number from a touch tone phone. When the announcement begins to play, your caller can enter the Priority Calling Code. -
Page 14: Recording Your Announcement
9355_book_1ATT 7/12/99 2:25 PM FEATURE SETUP Recording Your Announcement Before using this answering system, you can record an announcement (up to three minutes long) that callers will hear when the system answers a call. When you record your announcement, make sure you indicate who has been assigned to each mailbox, and that callers should press 1 or 2 to access the appropriate mailbox. -
Page 15: Deleting An Announcement
9355_book_1ATT 7/12/99 2:25 PM Deleting an Announcement If the announcement you want to delete is the currently selected announcement (A, B, or AO) go to Step 2. If not, select the announcement by following Steps 1– 4 in “Selecting Your Announcement”... -
Page 16: Caller Specific Outgoing Announcements
“regular” announcement that other callers hear. For example, you could record the following announcement to be played when you receive a call from your friend’s telephone number: “Hi, I went to play tennis. I’ll be back around eight o’clock.”... -
Page 17: Reviewing A Caller Specific Outgoing Announcement
9355_book_1ATT 7/12/99 2:25 PM The screen displays the number or call type matched to this announcement. To change the recording, select RE-RECORD — OR — Select DONE. If you have not recorded all Caller Specific Outgoing Announcements, begin again at Step 4. NOTE: You do not need to enter the “1”... -
Page 18: Talking Caller Id
For example, you could record an Talking Caller ID announcement to say “Mom and Dad” each time you receive a call from your parents’ telephone number. You can program up to 10 Talking Caller ID announcements. Each announcement can be up to five seconds long. -
Page 19: Reviewing A Talking Caller Id (Local) Announcement
Reviewing a Talking Caller ID (LOCAL) Announcement Press U. Use the softkey to select DIR. Select ANS SYS. Select LOCAL. Select REVIEW. The screen displays the first LOCAL announcement. Use < or > to display the announcement you want to review. Select OPTIONS. -
Page 20: Telephone Operation At The Handset
Press P, and wait for is selecting a channel, the screen may display SEARCHING... When you hear a dial tone, dial the number. See the TELEPHONE MEMORY and CALLER ID OPERATION sections of this manual for more calling options. Previewing a Number Before Calling Enter the digits (up to 24) of the number you are calling (do not press P first). -
Page 21: Answering A Call
9355_book_1ATT 7/12/99 2:25 PM TELEPHONE OPERATION Answering a Call Press P on the handset. The Ending a Call Press P on the handset — OR — Place the handset in the cradle. Redial The last number dialed on this phone (up to 24 digits) is stored in redial memory until you dial another number. -
Page 22: Mute
Press to activate custom-calling services such as Call Waiting or Three-Way Calling. You might have to press other buttons before or after as explained in the custom-calling instructions provided by your local telephone company. Intercom Press U, >. Select INTERCOM... -
Page 23: Changing Channels
NOTE: You must be in range of the base to change channels (see the OPERATING RANGE section of this manual). Headset Jack You can use this telephone hands-free when you install a 2.5 mm headset (purchased separately, SKU# 24099). Plug the headset into the jack located on the left side of the handset (under the small rubber flap). -
Page 24: Telephone Operation At The Base
9355_book_1ATT 7/12/99 2:25 PM TELEPHONE OPERATION At the Base Send paging tone to handset and activate intercom Mute the microphone Answering a Call To answer a call using the speakerphone, press K on the base. The SPEAKER light goes on, and the call is connected. To end the call, press K again. -
Page 25: Hold
9355_book_1ATT 7/12/99 2:25 PM TELEPHONE OPERATION Hold Press H to put a call on hold. The SPEAKER light flashes. To return to the call, press H again — OR — Press P on the handset — OR — Press K on the base —... -
Page 26: Telephone Memory
2:25 PM TELEPHONE MEMORY You can store up to 10 telephone numbers and names in memory. Your messages and announcements will be saved in the event of a power failure, but you may need to reset the clock (see FEATURE SETUP). The telephone memory works with the Memory Match, Caller Specific Outgoing Announcement,Talking Caller ID and Priority Ring features. -
Page 27: Storing A Name With A Memory Number
Storing a Number and Name from Call History in Telephone Memory You can store information received from Caller ID in the telephone memory. (See CALLER ID OPERATION.) Use < or > to scroll to the phone number you want to store. -
Page 28: Deleting Memory Numbers
Deleting Memory Numbers Follow Steps 1 through 4 in “Viewing Numbers in Memory.” Press U. To delete a number, use the softkey to select DELETE. The screen prompts DELETE LOC.?. Use the softkey to select YES. The screen displays... -
Page 29: Answering System Operation
ANSWERING SYSTEM OPERATION At the Base Turning the System On/Off The answering system must be on in order to use any answering system functions. When the answering system is on, the Message Window is on (a steady or flashing display). To turn the answering system on, press O on the base. -
Page 30: Announcement Play/Silent
If you decide to take the call, press P on the handset or K on the base. If you pick up an extension phone during the announcement and the announcement does not stop right away, press and release the telephone switchhook or press X or x on the base. Announcement Bypass... -
Page 31: Listening To Your Messages
9355_book_1ATT 7/12/99 2:25 PM Page 29 ANSWERING SYSTEM OPERATION At the Base Listening to Your Messages As the system plays back messages in a mailbox, the Message Window displays the number of the message playing. Before playing each message, the system announces the day and time the message was received. After playing the last message, the system announces “End of messages.”... -
Page 32: Deleting Messages
9355_book_1ATT 7/12/99 2:25 PM ANSWERING SYSTEM OPERATION At the Base Deleting Messages Delete all messages in a mailbox Press D. The MBOX lights flash. Press the button of the mailbox where you want to delete messages. If you have listened to all messages in that mailbox, they are deleted and cannot be recovered. -
Page 33: Message Window Display
9355_book_1ATT 7/12/99 2:25 PM ANSWERING SYSTEM OPERATION Message Window Display Message Window Displays: – – – – , flashing Counting – , in left position for 1 second – – , or Page 31 When: You have messages waiting, or message is playing System is set to Announce Only System is taking a call... -
Page 34: Answering System Operation At Cordless Handset Or Touch Tone Phone
To end the connection with the answering system, press a or return the handset to the base. From a Touch Tone Phone Dial your telephone number. When the outgoing announcement begins to play, enter your Remote Access Code. The system announces the number of messages, then beeps twice. -
Page 35: Voice Help Menu
Voice Help Menu The Voice Help Menu allows you to use the answering system from your cordless handset or from a remote touch tone telephone, even if you do not know or remember the various command codes. Once you have connected with the answering system, press 5. -
Page 36: Deleting Messages
9355_book_1ATT 7/12/99 2:25 PM ANSWERING SYSTEM OPERATION At Cordless Handset or Touch Tone Phone Deleting Messages Connect with the answering system and begin playing messages. To delete a selected message, press and release 3 while the message is playing. To delete all messages in a mailbox: After you listen to all messages in the mailbox and hear “End of Messages, ”... -
Page 37: Setting The Clock
9355_book_1ATT 7/12/99 2:25 PM ANSWERING SYSTEM OPERATION At Cordless Handset or Touch Tone Phone Setting the Clock Connect with the answering system. Press * 8. You will hear the current day, followed by “To change, press 6 or 4. To change the hour, press 8.” Press 4 to move back a day, or 6 to move forward a day. -
Page 38: Changing Settings
Connect with the answering system. Press 9. The system will announce the current settings. Exit Remote Access If you are using a touch tone phone, hang up the telephone. If you are using the cordless handset, press a. Audible Signals... -
Page 39: Caller Id Operation
About Caller Identification This telephone has a Caller ID feature that works with Caller Identification service provided by your local telephone company. There is a fee for this service, and it may not be available in all areas. This phone can provide... -
Page 40: Incoming Call History
CALLER ID OPERATION Incoming Call History This telephone assigns each incoming call a number from 1 to 99. The most recent call will have the highest number (for example, if 10 calls have been received, call number 10 is the most recent, and call number 1 is the oldest). -
Page 41: Deleting Call Records From Call History
9355_book_1ATT 7/12/99 2:25 PM CALLER ID OPERATION You can also program up to four other local area codes. These are area codes that do not require dialing a “1” before them. After storing these area codes, if you receive a call from one of these area codes, the screen displays the ten digits (three digits of area code plus seven digits of phone number). -
Page 42: Caller Id Display Messages
MULTIPLE PHONES IN USE/NO DATA Page 40 Meaning: The other party is blocking name information. The other party is blocking telephone number information. The other party is blocking name and number information. Your phone company is unable to receive information about this caller’s name and number. -
Page 43: Operating Range
2:25 PM Page 41 OPERATING RANGE This cordless telephone operates within the maximum power allowed by the Federal Communications Commission (FCC). Even so, this handset and base can communicate over only a certain distance — which can vary with the locations of the base and handset, the weather, and the construction of your home or office. -
Page 44: Batteries
If you repeatedly get a low battery indicator, even after six hours of charging, the battery should be replaced. CAUTION: To reduce the risk of fire or injury to persons or damage to the telephone, read and follow these instructions carefully: •... -
Page 45: Replacing The Handset Battery Pack
12 hours the first time. After the first charge, the battery will quick charge in only six hours. The telephone might operate before that, but for best performance, let the battery pack charge fully. -
Page 46: In Case Of Difficulty
Make sure the power cord is plugged into the base and an electrical outlet not controlled by a wall switch. • Make sure the telephone line cord is plugged firmly into the base unit and the telephone jack. • If the phone does not beep, or beeps four times when you press P, the battery pack might need recharging or replacement. - Page 47 If the phone does not ring when you receive a call: • Make sure the handset Ringer is on. • Make sure the telephone line cord is connected firmly to the base and the telephone jack. • Make sure the AC adapter is plugged firmly into an electrical outlet not controlled by a wall switch.
- Page 48 If Toll Saver is on, the number of rings changes to two when you have new messages waiting. • In some cases, the system may be affected by the ringing system used by the local telephone company. • If the memory is full or the system is off, the system answers after 10 rings.
- Page 49 Make sure you are calling from a touch tone phone. When you dial a number, you should hear tones. If you hear clicks instead, the phone is not a touch tone telephone. • The answering system may not detect the Remote Access Code while your announcement is playing.
- Page 50 Answering System 9355 Remote Commands To connect with your answering system: 1 Dial your telephone number from a touch tone phone. 2 When the system answers, enter your Remote Access Code (preset to 500). The system announces the number...
- Page 51 9355_wallet card_1ATT 7/11/99 Remote Command Press Voice Help menu Play all messages 1, then mailbox number 2, then mailbox number Play new messages Repeat message Press and hold 4, release to Repeat part of message resume playing Skip message Skip part of message Press and hold 6, release to resume playing Stop...