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Bartec POLARIS REMOTE User Manual

Polaris zero client 12,1" w / 15" / 17,3" / 19,1" / 24" atex zone 2 and zone 22
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User Manual - TRANSLATION
POLARIS REMOTE
POLARIS Zero Client 12,1" W / 15" / 17,3" / 19,1" / 24"
Typ B7-72V1-....
ATEX
Zone 2 and Zone 22
Document no. B1-72V1-7D0007
Revision 1 / Status: September 2020
Reservation: Technical data subject to change without notice. Changes, errors and
misprints may not be used as a basis for any claim for damages.
GmbH
Max-Eyth-Straße 16
97980 Bad Mergentheim
GERMANY
Content
English
Phone: +49 7931 597-0
Fax: +49 7931 597-119
Pages
1-88
Support:
support-polaris@bartec.de
Download:
http://automation.bartec.de
Internet:
www.bartec.de

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Summary of Contents for Bartec POLARIS REMOTE

  • Page 1 User Manual - TRANSLATION POLARIS REMOTE POLARIS Zero Client 12,1" W / 15" / 17,3" / 19,1" / 24" Typ B7-72V1-…. ATEX Zone 2 and Zone 22 Document no. B1-72V1-7D0007 Revision 1 / Status: September 2020 Reservation: Technical data subject to change without notice. Changes, errors and misprints may not be used as a basis for any claim for damages.
  • Page 3 POLARIS REMOTE - for Zone 2/22 Table of Contents POLARIS Zero Client 12,1” W / 15” / 17,3” / 19,1” / 24” Technical data subject to change. 09/2020...

  • Page 4: Table Of Contents

    POLARIS REMOTE - for Zone 2/22 Table of Contents POLARIS Zero Client 12,1” W / 15” / 17,3” / 19,1” / 24” Basic safety instructions ........................1 Notes on this manual ........................ 1 1.1.1 Languages ........................2 1.1.2 Changes to the document .................... 2 Handling the product .........................
  • Page 5 8.4.4 Checking the UWF status ................... 70 8.4.5 RDP settings ....................... 71 8.4.6 Checking the UWF status ................... 74 Recovery ............................75 Bartec Recovery Solution......................75 Start of the device in the Recovery mode ................75 Technical data subject to change. 09/2020...
  • Page 6 POLARIS REMOTE - for Zone 2/22 Table of Contents POLARIS Zero Client 12,1” W / 15” / 17,3” / 19,1” / 24” Recovery surroundings ......................75 Recovery application ....................... 76 Restoration in the work state....................77 Finish the recovery ........................79 9.1.1 Recovery Stick ......................
  • Page 7 POLARIS REMOTE - for Zone 2/22 Table of Contents POLARIS Zero Client 12,1” W / 15” / 17,3” / 19,1” / 24” Technical data subject to change. 09/2020...

  • Page 9: Basic Safety Instructions

    The BARTEC company reserves the right to carry out technical changes at any time. In no event will BARTEC company be responsible or liable for indirect or consequential damages resulting from the use or application of this user manual.

  • Page 10: Languages

    In case of doubt, the German safety instructions shall apply because it is not possible to rule out errors in translation or in printing. In the event of a legal dispute, the “General Terms and Conditions” of the BARTEC group shall apply in addition.

  • Page 11: Improper Use

    POLARIS REMOTE - for Zone 2/22 Basic POLARIS Zero Client 12,1” W / 15” / 17,3” / 19,1” / 24” safety instructions 1.3.2 Improper use Any other use is not in accordance with the intended purpose and can cause damage and accidents.

  • Page 12: Maintenance

    Markings specifying Ex protection and certification are put on the device. For Ex protection markings, see chapter 4 "Technical Data ". The POLARIS REMOTE series conform to Directive 2014/34/EU for devices and protective systems for use to their intended purpose in potentially explosive areas (ATEX Directive).
  • Page 13 POLARIS REMOTE - for Zone 2/22 Basic POLARIS Zero Client 12,1” W / 15” / 17,3” / 19,1” / 24” safety instructions As a fundamental rule, our “General Conditions of Sale and Delivery” apply. These are made available to the owner/managing operator at the latest on formation of a contract.

  • Page 14: Product Description

    HMIs and the reduction of maintenance and administration costs lead to the increasing use of centralised systems that can share the required performance and capacities. The BARTEC ZeroClient is designed as a robust solution for such networked systems of this kind with increased security and availability criteria.

  • Page 15: Schematic Design

    POLARIS REMOTE- for Zone 2/22 Product description POLARIS Zero Client 12,1” W / 15” / 17,3” / 19,1” / 24” Schematic design Illustration 1: Simple system structure Technical data subject to change. EN 7/88 09/2020...

  • Page 16: Explosion Protection And Approvals

    POLARIS REMOTE - for Zone 2/22 Technical data POLARIS Zero Client 12,1” W / 15” / 17,3” / 19,1” / 24” Explosion protection and approvals POLARIS REMOTE Zero Client Type B7-72V1-…. ATEX Ex protection type II 3G Ex nA IIC T4.

  • Page 17: Technical Data

    POLARIS REMOTE - for Zone 2/22 Technical data POLARIS Zero Client 12,1” W / 15” / 17,3” / 19,1” / 24” Technical data POLARIS Zero Client Construction Front panel fitting; Optional turn-key system solutions in a stainless steel enclosure as wall, floor or table mounting versions.

  • Page 18: Characteristics Polaris Zero Client 12.1" W

    POLARIS REMOTE - for Zone 2/22 Technical data POLARIS Zero Client 12,1” W / 15” / 17,3” / 19,1” / 24” 4.1.1 Characteristics POLARIS Zero Client 12.1" W 12.1" graphics-capable TFT display Display WXGA resolution 1280 x 800 pixels 262.144 colours Brightness 400 cd/m Visible surface approx.

  • Page 19: Characteristics Polaris Zero Client 15" / Polaris Zero Client 15 " Sunlight

    POLARIS REMOTE - for Zone 2/22 Technical data POLARIS Zero Client 12,1” W / 15” / 17,3” / 19,1” / 24” 4.1.2 Characteristics POLARIS Zero Client 15" / POLARIS Zero Client 15 " Sunlight 15" graphics-capable TFT display Display XGA resolution...

  • Page 20: Characteristics Polaris Zero Client 17.3

    POLARIS REMOTE - for Zone 2/22 Technical data POLARIS Zero Client 12,1” W / 15” / 17,3” / 19,1” / 24” 4.1.3 Characteristics POLARIS Zero Client 17.3" 17.3" graphics-capable TFT display Display WSXGA resolution 1920 x 1080 pixels 16,7 million colours Brightness 400 cd/m Visible surface approx.

  • Page 21: Characteristics Polaris Zero Client 19.1

    POLARIS REMOTE - for Zone 2/22 Technical data POLARIS Zero Client 12,1” W / 15” / 17,3” / 19,1” / 24” 4.1.4 Characteristics POLARIS Zero Client 19.1" Display 19.1" graphics-capable TFT display SXGA resolution,1280 x 1024 pixels 16,7 million colours...

  • Page 22: Characteristics Polaris Zero Client 24

    POLARIS REMOTE - for Zone 2/22 Technical data POLARIS Zero Client 12,1” W / 15” / 17,3” / 19,1” / 24” 4.1.5 Characteristics POLARIS Zero Client 24" 24" graphics-capable TFT display Display WSXGA resolution 1920 x 1080 pixels 16,7 million colours Brightness 300 cd/m Visible surface approx.

  • Page 23: Keyboard

    POLARIS REMOTE - for Zone 2/22 Technical data POLARIS Zero Client 12,1” W / 15” / 17,3” / 19,1” / 24” Keyboard 4.2.1 Explosion Protection Type B7-72VZ-40.. Ex protection type ATEX II 3G Ex nA IIC Gc II 3D Ex tc IIIC T120°C Dc -20 °C ≤...

  • Page 24: Characteristics Enclosure For Keyboard

    POLARIS REMOTE - for Zone 2/22 Technical data POLARIS Zero Client 12,1” W / 15” / 17,3” / 19,1” / 24” 4.2.3 Characteristics enclosure for keyboard 05-0041-0277 Order no. Stainless steel 1.4301; AISI 304 Material Dimensions (width x height x depth)

  • Page 25: Variants

    POLARIS REMOTE - for Zone 2/22 Technical data POLARIS Zero Client 12,1” W / 15” / 17,3” / 19,1” / 24” Dimensions (width x height) 130 mm x 170 mm Wall cut out (width x height) 100 mm x 140 mm Dimensions and wall cut-out (mm) 4.3.2...

  • Page 26: Usb Smart Device

    POLARIS REMOTE - for Zone 2/22 Technical data POLARIS Zero Client 12,1” W / 15” / 17,3” / 19,1” / 24” USB Smart Device 4.4.1 Explosion protection Fastening M30 x 1,5 (suitable for fixing holes 30,3mm with recess for anti-twist safeguard)

  • Page 27: Technical Data (Wlan)

    POLARIS REMOTE - for Zone 2/22 Technical data POLARIS Zero Client 12,1” W / 15” / 17,3” / 19,1” / 24” Bluetooth WLAN For the wireless network connection. 4.4.3 Technical data (WLAN) Wifi - standard IEEE802.11n IEEE802.11g IEEE802.11b Transfer rate max.

  • Page 28: Product Labelling

    POLARIS REMOTE - for Zone 2/22 Technical data POLARIS Zero Client 12,1” W / 15” / 17,3” / 19,1” / 24” Product Labelling Example: Type label with label ATEX Warnings on the device Warnhinweis auf Klemmenraum! depending on the operating system...

  • Page 29: Transport, Storage, Scope And Assembly

    1 x POLARIS REMOTE Zero Client for Zone 2 / 22 1 x Reinforcement frame 1 x Set of mounting clamps 1 x User manual POLARIS REMOTE – POLARIS Zero Client for Zone 2 / 22 Not enclosed: Assembly Material, –...

  • Page 30: Assembly

    Transport, Storage, POLARIS REMOTE- for Zone 2/22 Scope and Assembly POLARIS Zero Client 12,1” W / 15” / 17,3” / 19,1” / 24” Assembly Before assembling the device, make sure you have all the components and documents. POLARIS 1 x hex key 3 mm Required (mounting clamps) 1 x slotted screwdriver...

  • Page 31: Installation

    POLARIS REMOTE - for Zone 2/22 Installation POLARIS Zero Client 12,1” W / 15” / 17,3” / 19,1” / 24” Installation We recommend setting up and testing the entire system before its ultimate installation in the ex-area. If a long connection cable is not available, please use a patch cable to test the basic functions.

  • Page 32: Mechanical Installation

    POLARIS REMOTE - for Zone 2/22 Installation POLARIS Zero Client 12,1” W / 15” / 17,3” / 19,1” / 24” Choose the optimum height for operating the POLARIS. – Ensure good lighting conditions for a perfectly legible display – (no direct exposure to the sun’s rays).

  • Page 33: Installation 2G-/3G-Enclosure

    POLARIS REMOTE - for Zone 2/22 Installation POLARIS Zero Client 12,1” W / 15” / 17,3” / 19,1” / 24” 6.2.1 Installation 3G-/3G-enclosure In order to guarantee the IP degree of enclosure protection = IP54 for installation in 3G enclosures of Ex e type of protection (e.g. control equipment), and = IP6X for installation in 3D enclosures in areas where combustible dusts exist - with “protection through the...

  • Page 34: Installation As A System Solution In The Stainless Steel Enclosure "Exclusive Ii

    POLARIS REMOTE - for Zone 2/22 Installation POLARIS Zero Client 12,1” W / 15” / 17,3” / 19,1” / 24” Work steps (1) Insert the POLARIS into the cut-out in the enclosure. (2) From the back, place the reinforcement frame over the POLARIS.

  • Page 35: Floor Mounting

    POLARIS REMOTE - for Zone 2/22 Installation POLARIS Zero Client 12,1” W / 15” / 17,3” / 19,1” / 24” Work steps (1) Prepare supply and data line(s). (2) Prepare installation on the basis of the drilling template (see illustration 7 - 9).
  • Page 36 POLARIS REMOTE - for Zone 2/22 Installation POLARIS Zero Client 12,1” W / 15” / 17,3” / 19,1” / 24” 6.2.5 Table mounting swivel/tilt (Stainless steel enclosure "Exclusive II") CAUTION Movable enclosure parts on the swivel-mounted enclosure. There is a risk of injury by hands being crushed.

  • Page 37: Electrical Installation

    POLARIS REMOTE - for Zone 2/22 Installation POLARIS Zero Client 12,1” W / 15” / 17,3” / 19,1” / 24” Electrical Installation 6.3.1 Installation guidelines Only qualified personnel, i.e. trained electricians will have the required specialised knowledge to be able to do all the electrical work.

  • Page 38: Terminal Compartments

    POLARIS REMOTE - for Zone 2/22 Installation POLARIS Zero Client 12,1” W / 15” / 17,3” / 19,1” / 24” Terminal compartments DANGER Sealed locking screw! The device is closed in the factory. The explosion protection is lost if opened, and danger to life exists in...

  • Page 39: Pe Conductor Connection

    POLARIS REMOTE - for Zone 2/22 Installation POLARIS Zero Client 12,1” W / 15” / 17,3” / 19,1” / 24” PE conductor connection DANGER Death or danger of injury as a result of no PE conductor connection. There is no explosion protection.

  • Page 40: Terminal Compartments X1

    POLARIS REMOTE - for Zone 2/22 Installation POLARIS Zero Client 12,1” W / 15” / 17,3” / 19,1” / 24” Terminal compartments X1 6.6.1 Cable entries When connecting cables and leads to supplies / communications equipment in increased safety protected areas, Ex certified cable entries must be used which are suitable for each type of cable and lead.

  • Page 41: Rs422 Interface

    POLARIS REMOTE - for Zone 2/22 Installation POLARIS Zero Client 12,1” W / 15” / 17,3” / 19,1” / 24” Assignment RJ45 plug for Ethernet to POLARIS terminal block Connection RJ45 POLARIS Signal Terminal PIN 1 not used not used...

  • Page 42: Usb Interface

    POLARIS REMOTE - for Zone 2/22 Installation POLARIS Zero Client 12,1” W / 15” / 17,3” / 19,1” / 24” 6.6.5 USB interface Configuration USB Terminal Interface Signal X17 - X22 not connected +5 V Data- USB data signal Data+...

  • Page 43: 2 X Ethernet Terminal Assignment

    POLARIS REMOTE - for Zone 2/22 Installation POLARIS Zero Client 12,1” W / 15” / 17,3” / 19,1” / 24” 6.6.6 2 x Ethernet terminal assignment Installation of a USB to Ethernet converter ( No USB on Terminal) Configuration Ethernet...

  • Page 44: Universal Power Supply For Scanner Series Bcs 36Xx Is

    POLARIS REMOTE - for Zone 2/22 Installation POLARIS Zero Client 12,1” W / 15” / 17,3” / 19,1” / 24” 6.6.7 Universal Power Supply for Scanner Series BCS 36xx IS Connection with USB POLARIS. POLARIS USB Universal Power Supply Technical data subject to change.

  • Page 45: Fibre-Optic Port (Optional)

    POLARIS REMOTE - for Zone 2/22 Installation POLARIS Zero Client 12,1” W / 15” / 17,3” / 19,1” / 24” 6.6.8 Fibre-Optic Port (optional) For the fibre-optic transmission a fibre-optic converter is used inside the POLARIS and it converts the Ethernet/IP to fibre-optic signals (Ethernet/IP Ex e connection is not required).

  • Page 46: Terminal Compartment X2

    PS/2 MS_CLK Mouse clock signal PS/2 MS_DATA Mouse data signal Make the connection between the POLARIS Remote and the keyboard. – Connection by means of a 1.80-metre-long connection cable – Keyboard and mouse Type 05-0068-0163 – Keyboard and trackball/joystick Type 05-0068-0172 –...

  • Page 47: Usb Socket, 4-Pole, Type A

    POLARIS REMOTE - for Zone 2/22 Installation POLARIS Zero Client 12,1” W / 15” / 17,3” / 19,1” / 24” 6.7.3 USB socket, 4-pole, Type A The power-limited USB interface (max. 100 mA), socket type A is for the use of input devices (USB mouse and USB keyboard).

  • Page 48: Emc (Electromagnetic Compatibility)

    POLARIS REMOTE - for Zone 2/22 Installation POLARIS Zero Client 12,1” W / 15” / 17,3” / 19,1” / 24” EMC (Electromagnetic Compatibility) This is a class A unit and can cause radio interference in residential areas; if it does, the owner/managing operator may be required to implement suitable measures and pay for loss or damage.

  • Page 49: Back-Up Fuse

    6.8.2 Back-up fuse The POLARIS Remote Zero Client is fused internally in the DC model with a 4 A slow- blowing fuse and with the AC model with a 1.6 A or 2.5 A slow-blowing fuse. The fuse may be triggered in the case of voltage breaks or under-voltage.

  • Page 50: Shielding

    POLARIS REMOTE - for Zone 2/22 Installation POLARIS Zero Client 12,1” W / 15” / 17,3” / 19,1” / 24” 6.8.4 Shielding Only cables with braided shielding should be used – (recommended cover density > 80%). Sheet shielding should not be used.

  • Page 51: Ethernet Cable

    POLARIS REMOTE - for Zone 2/22 Installation POLARIS Zero Client 12,1” W / 15” / 17,3” / 19,1” / 24” Single-sided shield connection on the connecting cables: Illustration 10: Example of single-sided shield connection Connection of the shielding at one end only is recommended when there is inadequate equipotential bonding, or none at all.

  • Page 52: Commissioning

    POLARIS REMOTE - for Zone 2/22 Installation POLARIS Zero Client 12,1” W / 15” / 17,3” / 19,1” / 24” Commissioning For electrical systems the relevant installation and operating specifications (e.g. Directives 2014/34/EU, BetrSichV and the applicable national ordinances, IEC 60 079-14 and the DIN VDE 0100 series) must be observed.

  • Page 53: Operation

    ZeroClient is now able to cope with its task due to higher demands. Bartec’s ZeroClient solution is a comprehensive combination of operating system, configuration tool (ZeroClient Control Center) and integrated user interface (ZeroClient Shell).

  • Page 54: Zeroclient Shel

    POLARIS REMOTE- for Zone 2/22 Faults and troubleshooting POLARIS Zero Client 12,1” W / 15” / 17,3” / 19,1” / 24” The device contains a data carrier that is divided into two sections. The operating system is located on a read-only drive (C:). The ZeroClient Shell and the ZeroClient Control Center are located on the second open drive.

  • Page 55: Tile Quick Start Bar

    POLARIS REMOTE- for Zone 2 / 22 Faults and troubleshooting POLARIS Zero Client 12,1” W / 15” / 17,3” / 19,1” / 24” 8.1.4 Tile Quick Start Bar In the middle area of the interface there is a tile quick start bar, which allows the user to start an application or execute a system function by clicking / touching.

  • Page 56: Info-Center

    POLARIS REMOTE- for Zone 2/22 Faults and troubleshooting POLARIS Zero Client 12,1” W / 15” / 17,3” / 19,1” / 24” 8.1.5 Info-Center The ZeroClient Shell also has an Info Center. Other important applications, functions and in-box functionalities of the ZeroClient Shell can be accessed using the Info Center. The ZeroClient Shell displays the Info Center by clicking or swiping (on a touch screen device) from the right edge of the screen to the inside,.
  • Page 57 POLARIS REMOTE- for Zone 2 / 22 Faults and troubleshooting POLARIS Zero Client 12,1” W / 15” / 17,3” / 19,1” / 24” Network (disconnected): The name of the network adapter is also displayed in the pictogram area (as it is stored in the operating system).

  • Page 58: Tile-System Menu

    POLARIS REMOTE- for Zone 2/22 Faults and troubleshooting POLARIS Zero Client 12,1” W / 15” / 17,3” / 19,1” / 24” 8.1.7 Tile-System menu A tile system menu is located in the bottom area of the InfoCenter. It is a fixed part of the ZeroClient Shell.

  • Page 59: Switching To Administrator Mode

    POLARIS REMOTE- for Zone 2 / 22 Faults and troubleshooting POLARIS Zero Client 12,1” W / 15” / 17,3” / 19,1” / 24” 8.1.10 Switching to Administrator Mode The "Switch to Administrator Mode" button ( ) is intended for switching between users for service purposes.
  • Page 60 POLARIS REMOTE- for Zone 2/22 Faults and troubleshooting POLARIS Zero Client 12,1” W / 15” / 17,3” / 19,1” / 24” Figure 7: Language Switching Dialog To switch a language, a language is selected in the selection box and the selection confirmed with the button ).

  • Page 61: Zeroclient Control Center

    POLARIS REMOTE- for Zone 2 / 22 Faults and troubleshooting POLARIS Zero Client 12,1” W / 15” / 17,3” / 19,1” / 24” ZeroClient Control Center The ZeroClient Control Center is available to the Polaris user for parameterisation of the ZeroClient Shell.

  • Page 62: Structure Of The Element List

    POLARIS REMOTE- for Zone 2/22 Faults and troubleshooting POLARIS Zero Client 12,1” W / 15” / 17,3” / 19,1” / 24” System functions List of system functions (such as restarting the system). The system functions are an integral part of the ZeroClient. The administrator can therefore determine the placement of the system functions or show or hide the system functions.

  • Page 63: Inserting A New Application

    POLARIS REMOTE- for Zone 2 / 22 Faults and troubleshooting POLARIS Zero Client 12,1” W / 15” / 17,3” / 19,1” / 24” 8.2.4 Inserting a New Application The administrator can add a new application to the ZeroClient at any time. This is done by clicking / touching the "Add"...

  • Page 64: Editing Applications

    Faults and troubleshooting POLARIS Zero Client 12,1” W / 15” / 17,3” / 19,1” / 24” must first be copied to the D:\Bartec\ZeroClient\appsymbols directory and then selected from there. NB: If the path is invalid or empty, a no image icon is displayed at the location ( Checkbox "Show on the surface"...

  • Page 65: Deleting Applications

    POLARIS REMOTE- for Zone 2 / 22 Faults and troubleshooting POLARIS Zero Client 12,1” W / 15” / 17,3” / 19,1” / 24” 8.2.6 Deleting Applications Any application can be removed from the list. This is done by clicking / touching the "Delete" button.

  • Page 66: Editing System Functions

    POLARIS REMOTE- for Zone 2/22 Faults and troubleshooting POLARIS Zero Client 12,1” W / 15” / 17,3” / 19,1” / 24” The system functions are very closely linked to the operating system and require native support of the ZeroClient. Therefore, the administrator has no possibility to define a new function.

  • Page 67: Widgets

    POLARIS REMOTE- for Zone 2 / 22 Faults and troubleshooting POLARIS Zero Client 12,1” W / 15” / 17,3” / 19,1” / 24” 8.2.9 Widgets The widgets available to the ZeroClient are listed in the last category. The widgets are only shown symbolically.

  • Page 68: Uwf" Tab

    POLARIS REMOTE- for Zone 2/22 Faults and troubleshooting POLARIS Zero Client 12,1” W / 15” / 17,3” / 19,1” / 24” 8.2.10 "UWF" Tab The UWF is already set up for the system drive when delivered. However, the UWF is in a deactivated state.
  • Page 69 POLARIS REMOTE- for Zone 2 / 22 Faults and troubleshooting POLARIS Zero Client 12,1” W / 15” / 17,3” / 19,1” / 24” The Overlay area provides information about the current UWF memory status. The Overlay type used is shown in the Type field. All ZeroClient devices use the "RAM" type, which redirects write accesses to the RAM.

  • Page 70: Network Setup

    POLARIS Zero Client 12,1” W / 15” / 17,3” / 19,1” / 24” Network setup The TCP/IP settings of all BARTEC panel PCs with Windows operating system are preconfigured for the DHCP network environments. The DHCP server therefore automatically assigns a valid IP address to the device. If the DHCP is already used in the network, the TCP/IP settings do not have to be changed on the device.
  • Page 71 POLARIS REMOTE- for Zone 2 / 22 Faults and troubleshooting POLARIS Zero Client 12,1” W / 15” / 17,3” / 19,1” / 24” For an Ethernet connection, the "Ethernet" option must be selected in the left menu. The right area of the dialog shows the current status of all available Ethernet network adapters. Below the status display there are further options for configuring the connection or the network adapter.
  • Page 72 POLARIS REMOTE- for Zone 2/22 Faults and troubleshooting POLARIS Zero Client 12,1” W / 15” / 17,3” / 19,1” / 24” Figure 4. Windows settings: Wi-Fi A new window with currently available Wi-Fi networks will appear in the lower right area (called the Windows notification area) of the desktop: Figure 5 Windows notification area: WiFi Here, the desired network or access point must be selected.
  • Page 73 POLARIS REMOTE- for Zone 2 / 22 Faults and troubleshooting POLARIS Zero Client 12,1” W / 15” / 17,3” / 19,1” / 24” If a Wi-Fi connection has already been established, further options for configuring the connection or the Wi-Fi network adapter are found in the lower section of the "Wi-Fi" dialog. Continue by selecting the "Change adapter options"...
  • Page 74 POLARIS REMOTE- for Zone 2/22 Faults and troubleshooting POLARIS Zero Client 12,1” W / 15” / 17,3” / 19,1” / 24” Figure 8. Network adapter connection status All properties of the adapter are listed in the next dialog. Continue with the "Properties" button to the properties dialog.
  • Page 75 POLARIS REMOTE- for Zone 2 / 22 Faults and troubleshooting POLARIS Zero Client 12,1” W / 15” / 17,3” / 19,1” / 24” All devices with Windows operating system are set up for a network with an active DHCP server in delivered state. This means that the settings for the IP address and the address of the DNS server are set to "Obtain automatically".

  • Page 76: Setting Up Rdp Connections

    POLARIS REMOTE- for Zone 2/22 Faults and troubleshooting POLARIS Zero Client 12,1” W / 15” / 17,3” / 19,1” / 24” Setting up RDP connections 8.4.1 Enabling RDP connections in the Zero Client Control Centre In delivered state, up to three remote connections can be configured and activated "out-of- the-box"...

  • Page 77: File Storage

    File storage Each RDP connection has a remote desktop connection configuration file (.rdp file) linked with it, located on the D:\ drive under the path "D:\Bartec\ZeroClient\data". Figure 3. Explorer: storing .rdp files Info: The "App" field of the edit form contains the path (C:\Windows\System32\mstsc.exe) to the RDP client.

  • Page 78: Settings For Automatic Login

    POLARIS REMOTE- for Zone 2/22 Faults and troubleshooting POLARIS Zero Client 12,1” W / 15” / 17,3” / 19,1” / 24” 8.4.3 Settings for automatic login In the Zero Client Control Center, each RDP connection can be configured to run automatically on booting.

  • Page 79: Rdp Settings

    POLARIS REMOTE- for Zone 2 / 22 Faults and troubleshooting POLARIS Zero Client 12,1” W / 15” / 17,3” / 19,1” / 24” 8.4.5 RDP settings When the connection is started, the RDP client's "Remote Desktop Connection" dialog appears first. To show the other options of the dialog, the "Show Options" button must be clicked.
  • Page 80 POLARIS REMOTE- for Zone 2/22 Faults and troubleshooting POLARIS Zero Client 12,1” W / 15” / 17,3” / 19,1” / 24” In delivered state, the RDP configuration files are not signed. If the files still do not have a digital signature, a dialog like the one shown in Figure 7 will appear when the connection is established.
  • Page 81 POLARIS REMOTE- for Zone 2 / 22 Faults and troubleshooting POLARIS Zero Client 12,1” W / 15” / 17,3” / 19,1” / 24” Figure 8. Saving login data The RDP client now attempts to connect to the remote computer. It usually takes only a few seconds to establish the connection.

  • Page 82: Checking The Uwf Status

    POLARIS REMOTE- for Zone 2/22 Faults and troubleshooting POLARIS Zero Client 12,1” W / 15” / 17,3” / 19,1” / 24” Figure 9. Certificate validation dialog 8.4.6 Checking the UWF status After establishing the connection or saving login data in the operating system database, the UWF protection must be reactivated.

  • Page 83: Recovery

    The Bartec HMI Polaris Smart devices are equipped with an On-Board-Recovery solution. The Bartec Recovery is a software package preloaded on the devices which serves the disregard of the device in the work state. In case of a mistake every device can be booted up in the Recovery mode to move afterwards the operating system into the work state.

  • Page 84: Recovery Application

    POLARIS REMOTE- for Zone 2/22 Faults and troubleshooting POLARIS Zero Client 12,1” W / 15” / 17,3” / 19,1” / 24” Illustration 11: Start Windows PE. As soon as the surroundings are completely loaded and are ready for use, the Recovery engine will check in the background whether the applications necessary for the device, tools and drivers exist.

  • Page 85: Restoration In The Work State

    POLARIS REMOTE- for Zone 2 / 22 Faults and troubleshooting POLARIS Zero Client 12,1” W / 15” / 17,3” / 19,1” / 24” In the next window all available Recovery functions are listed. In the upper area of the window there is information about the operating system which is played in by the Recovery programme.
  • Page 86 POLARIS REMOTE- for Zone 2/22 Faults and troubleshooting POLARIS Zero Client 12,1” W / 15” / 17,3” / 19,1” / 24” The Recovery begins with verifying (Calculate and comparisons of the test sum) to the available effigy file. Illustration 15: Verify to the effigy file After the successful check, the formatting of the operating system partition is begun.

  • Page 87: Finish The Recovery

    POLARIS REMOTE- for Zone 2 / 22 Faults and troubleshooting POLARIS Zero Client 12,1” W / 15” / 17,3” / 19,1” / 24” Transferring of system files is the last process with the Widerherstellung of the operating system in the work state. Finish the recovery After the Recovery process is completely concluded, it is indicated suitable information in the window.

  • Page 88: Recovery Stick

    Recovery Stick The POLARIS can be restored to delivery status by means of a recovery stick. The recovery flash drive is not included in the scope of supply. If necessary, contact the following contact address: support-polaris@bartec.de 9.1.2 Recovery stick image The recovery stick image for the POLARIS Panel PC can be found on the POLARIS type label.

  • Page 89: Faults And Troubleshooting

    POLARIS REMOTE- for Zone 2 / 22 Faults and troubleshooting POLARIS Zero Client 12,1” W / 15” / 17,3” / 19,1” / 24” Faults and troubleshooting Fault Possible cause Remedy No power supply present Check connection of the power supply External back-up fuse has Check fuse tripped...

  • Page 90: Maintenance, Inspection, Repair

    Maintenance, inspection, POLARIS REMOTE- for Zone 2 / 22 repair POLARIS Zero Client 12,1” W / 15” / 17,3” / 19,1” / 24” Maintenance, inspection, repair Only trained and qualified personnel may commission and do maintenance work on the POLARIS! Trained qualified personnel are people who are familiar with the installation, assembly, commissioning and operation of the POLARIS, have been instructed about the risks and have the appropriate qualifications by virtue of the work they do.

  • Page 91: Instructions For Repairs

    If you wish to send in a defective device for repair, please read the RMA procedure guidance first. Then fill in and sign the RMA (Return Merchandise Authorisation) form and send it to our "Retouren Center". E-Mail: services@bartec.de Fax: +49 7931 597-119 We cannot guarantee any contractually agreed processing times for devices that are sent in without an RMA number.

  • Page 92: Accessories, Spare Parts

    POLARIS REMOTE - for Zone 2 / 22 Accessories, spare parts POLARIS Zero Client 12,1” W / 15” / 17,3” / 19,1” / 24” Accessories, spare parts Included in the scope of the delivery: Name Order no. POLARIS Zero Client with Windows® 7 Embedded...

  • Page 93: Order Numbers

    POLARIS REMOTE - for Zone 2/22 Additional information POLARIS Zero Client 12,1” W / 15” / 17,3” / 19,1” / 24” Order numbers Own Notes Technical data subject to change. EN 85/88 09/2020...
  • Page 94 POLARIS REMOTE - for Zone 2/22 Additional information POLARIS Zero Client 12,1” W / 15” / 17,3” / 19,1” / 24” Additional information Technical data subject to change. EN 86/88 09/2020...

  • Page 95: Declaration Of Conformity

    POLARIS REMOTE - for Zone 2 / 22 Declaration of conformity POLARIS Zero Client 12,1” W / 15” / 17,3” / 19,1” / 24” Declaration of conformity Technical data subject to change. EN 87/88 09/2020...
  • Page 96 POLARIS REMOTE - for Zone 2/22 Declaration of conformity POLARIS Zero Client 12,1” W / 15” / 17,3” / 19,1” / 24” All certificates see www.bartec.de Technical data subject to change. EN 88/88 09/2020...

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