BCN3D Epsilon Series User Manual
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BCN3D Epsilon Series User Manual

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User Manual Epsilon series
Epsilon Series
User Manual
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Summary of Contents for BCN3D Epsilon Series

  • Page 1 User Manual Epsilon series Epsilon Series User Manual...

  • Page 2: Table Of Contents

    Contents Introduction Warranty Product Warranty Period Conditions to exercise the warranty How to exercise the warranty? Warranty exclusions Limitations and liability exemptions Conformity Specifications Safety and compliance General information Hazards Proper area to install the printer Moving the machine Installation What is in the box? Unboxing Diagram...
  • Page 3 Dual Single 1 and Single 2 Duplication Mirror How to print the file Online printing From the BCN3D Cloud dashboard From BCN3D Stratos via cloud Offline printing Via SD card Detach print from build plate Use a spatula Use water...
  • Page 4 Select file from SD card While printing Utilities Filament Calibration Maintenance Printer setup Temperatures Information Maintenance General maintenance Hotend Extruder Build plate Motion system Firmware upgrade Troubleshooting Error message Glossary Filaments BCN3D Technical Assistance Services Terms and Conditions Overall Vision Return policy Open Source...

  • Page 5: Introduction

    Introduction Warranty BARCELONA THREE DIMENSIONAL PRINTERS, S.L. provides this Warranty to the consumers of the BCN3D brand products included in the sales package (“Product”). This Warranty will be valid only in the country in which the sale of the Products has been made. BARCELONA THREE DIMENSIONAL PRINTERS, S.L.

  • Page 6: Conditions To Exercise The Warranty

    5 The serial number of the product to be returned of the defective Products for repair or replacement. will have to correspond to the one in the BCN3D Technologies records. How to exercise the warranty? 6 Unless specifically requested by BCN3D Technologies, nothing else should be sent apart from the Product.

  • Page 7: Warranty Exclusions

    6 Damage caused by abuse, misuse, accident or negligence when using the Product. 7 If the user does not accept the reparation, BCN3D Technologies will return the product by the agreed 7 Effects derived from the Product’s exposure to method of RMA.

  • Page 8: Limitations And Liability Exemptions

    Introduction | Warranty User Manual Epsilon series Limitations and liability exemptions This Warranty is the sole and exclusive Warranty of BARCELONA THREE DIMENSIONAL PRINTERS, S.L. and the sole and exclusive responsibility of BARCELONA THREE DIMENSIONAL PRINTERS, S.L. for the defects present in its Products.

  • Page 9: Conformity

    Introduction | Conformity User Manual Epsilon series Conformity The BARCELONA THREE DIMENSIONAL PRINTERS, S.L. hereby declares that the BCN3D Epsilon: Complies with the essential requirements and any other applicable or required provisions of the Directives: 2006/42/CEE Machinery Directive 2014/35/UE Low Voltage Directive...

  • Page 10: Specifications

    Operating sound 49 dB(A) Brass nozzle: 0,4mm (default) | 0,6mm | 0,8mm | 1,0mm Nozzle diameter Hotend X: 0,6mm / Hotend M: 0.4mm Certifications CE / FCC Offline printing: SD card Connectivity Online printing: WiFi or Ethernet (through BCN3D Cloud)
  • Page 11 Introduction | Specifications User Manual Epsilon series MATERIALS Epsilon W50 Epsilon W27 Filament diameter 2,85 ± 0,05 mm Standard materials: PLA, Tough PLA, PVA, BVOH, PET-G, TPU 98A Technical materials: ABS, PP, PA Composite materials (only with Hotend X): PP GF30,...

  • Page 12: Safety And Compliance

    Introduction | Specifications User Manual Epsilon series SOFTWARE File preparation software BCN3D Stratos Operating Systems Windows, Mac, Linux Supported files STL, 3MF, OBJ, AMF Wireless connectivity BCN3D Cloud Supported browsers Google Chrome, Mozilla Firefox, Microsoft Edge, Safari, Opera Safety and compliance...
  • Page 13 Safety and compliance | Hazards User Manual Epsilon series Do not touch the hot parts (heated bed and hot-ends) when the machine is switched on, and wait 15 minutes after it has been switched off before touching them. Take care about the indications of temperature shown on the screen.

  • Page 14: Proper Area To Install The Printer

    Introduction | Proper area to install the printer User Manual Epsilon series Proper area to install the printer In order to ensure easy access to the printer during normal operations and maintenance, install the machine in a place with enough space between walls and other equipment.

  • Page 15: Moving The Machine

    Introduction | Moving the machine User Manual Epsilon series Moving the machine To ensure safe movement of the machine, follow the steps described below: Switch off the printer • Disconnect the power cable from the rear of the machine. Also disconnect the ethernet cable and USB Wifi •...

  • Page 16: Installation

    Installation What is in the box? Printer box: BCN3D Epsilon with 0.4mm hotends Glass build plate 2 PLA spools Accessory & Tool Boxes: 2 Spool holders Quick start guide and warranty SD card Ethernet cable USB cable Spatula 3 Allen keys...

  • Page 17: Unboxing

    Unboxing Watch our video to see how to correctly unbox. The printer is heavy and therefore this step needs to be performed by two people. Make sure that the table where the printer is being installed, is close enough. Retain packaging, and pallet for warranty service. Use the handles to take out the printer.

  • Page 18: Diagram

    Unboxing | Diagram User Manual Epsilon series Diagram Teflon tube 10. Power socket Purge Tank 11. USB port Door handle 12. Ethernet port SD card reader 13. External filament spool Touchscreen 14. External spool holder 15. Filament Runout Sensor (FRS)
  • Page 19 Unboxing | Diagram User Manual Epsilon series...
  • Page 20 Unboxing | Diagram User Manual Epsilon series 19. Leveling thumbscrews 20. Spring clips 21. Glass build plate 22. Platform 23. Aluminium plate 24. Hotend 25. Hotend fan 26. Layer fan 27. Coupling clip 28. Hotend connector...

  • Page 21: Set Up

    In order to ensure the safe packaging and transport of the printer, some of the components are sent in separate packages. Before starting to print with the BCN3D Epsilon Series printer, those parts need to be installed in order to complete the setup process.
  • Page 22 Unboxing | Set up User Manual Epsilon series • Pivot the left and right spring clips away from the aluminium plate. • Take the glass build plate from the bottom tray. • Place the build plate on top of the aluminium plate in such a way that the autocalibration square faces the bottom the printer.

  • Page 23: Using The Printer

    User Manual Epsilon series Using the printer The BCN3D Epsilon Series can be used online or offline. However connecting the printer to the network is needed in order to register it and to use the BCN3D Cloud functionality. If you have the option, we recommend using the printer with an Ethernet connection as it is more stable than Wifi.

  • Page 24: Getting Started

    The first time the printer starts, a welcome setup wizard helps the user to configure some settings, such as the language, the connectivity and the registration. Language BCN3D Epsilon series printers are prepared to show information in several languages. In this screen choose your preferred language on the list and tap Continue.

  • Page 25: Network Connectivity

    User Manual Epsilon series Network connectivity The BCN3D Epsilon series printers come with the ability to connect to a network in order to monitorize, control and visualize the data generated by the usage. There are three available options, whether the printer is connected via ethernet (option A), via WiFi (option B) or if no network is available (option C).
  • Page 26 C. No network connection If none of the two options above are available, or you don’t want to use all the features available in the BCN3D Cloud, you can skip this step. Tap the button “I don’t have connection” in the upper right corner of the screen: You will be required to activate your printer even without a connection for warranty and support purposes, as explained in the next section.

  • Page 27: Registration Or Activation

    User Manual Epsilon series Registration or Activation The process of Registration allows the user to be able to connect and use BCN3D Cloud functionalities. This pro- cess automatically activates the printer, which is a mandatory step for warranty and support purposes. To perform this operation, the printer must have a working internet connection.
  • Page 28 B. Existing user If you already have an account on BCN3D Cloud, please press the “Sign in” link in the form. Then insert your cre- dentials (email and password), and follow up with the form as shown in the image below.

  • Page 29: Registration Process

    Spool installation Take the spools from the bottom tray and the 3D printed spool holders from the accessories box. Epsilon Series printers have the possibility to install the spools inside the printer or in the back. Follow the instructions below...

  • Page 30: Internal Spool Feeding

    Place the external spool holders on the back of the printer. • The spool holders for bigger spools can be printed with a BCN3D Epsilon printer or with any other 3D printer. The corresponding printing file for BCN3D Epsilon printers can be found in the...
  • Page 31 Unboxing | Setup assistant User Manual Epsilon series Remove the PLA spool from the spool holder. • Unclip the start end of the filament from the spool. • Do not let the loose end free, to prevent knots in the filament.
  • Page 32 Unboxing | Setup assistant User Manual Epsilon series Once the filament reaches the nozzle, the motor will slowly push the filament until new filament comes out of • the nozzle. Press “Done” to finish the process of loading. In case no filament has been extruded after a while, the “Extrude” button will appear. Press the button in order •...

  • Page 33: Calibration

    Unboxing | Setup assistant User Manual Epsilon series Calibration Bcn3D printers which have been updated with autocalibration have to follow this easy, complete and brief procedure. Mesh Mapping First of all you’ll need to perform the Mesh Mapping to improve the adhesion of the first layer by compensating the build plate undulations with Z axis movements during the print.

  • Page 34: Axes Autocalibration

    Unboxing | Setup assistant User Manual Epsilon series In case some adjustments were made, the procedure suggests performing the same probing again, in order to • fine tune the leveling of the build plate. Tap “Redo” button to repeat the operation.

  • Page 35: Manual Calibration

    Unboxing | Setup assistant User Manual Epsilon series Manual Calibration In this section you’ll be able to calibrate your print manually. XY Manual Calibration • X offset is the horizontal distance between the nozzles along the X direction. It is recommended to configure it before printing but also when changing a hotend.
  • Page 36 Unboxing | Setup assistant User Manual Epsilon series Then the printer now prints 10 lines from front to back along the X direction with both extruders and you’ll • need to find the best aligned couple of lines and select the number which corresponds to these lines on the screen.
  • Page 37 Unboxing | Setup assistant User Manual Epsilon series Then the printer now prints 10 lines from front to back along the Y direction with both extruders and you’ll • need to find the best aligned couple of lines and select the number which corresponds to these lines on the screen.

  • Page 38: Manual Offset Adjustment

    Unboxing | Setup assistant User Manual Epsilon series Manual Offset Adjustment • This section is only for advanced users inasmuch as the settings that require to modify manually are pretty specific. Here you can adjust the axes position and then save the changes.

  • Page 39: Operation

    BCN3D Stratos is a free and easy-to-use 3D printing software that prepares your digital model for 3D printing. Such a complex process has been carefully optimized and tested for BCN3D products. As a result, the user enjoys a flawless 3D printing experience while increasing the reliability of the process.

  • Page 40: Add A Printer That Is Linked To Your Account

    Add a printer that is linked to your account • To add a printer into BCN3D Stratos and take profit of all BCN3D Cloud functionalities, the printer must be registered and have an internet connection, as indicated in the sections Network connectivity and Register.
  • Page 41 Benchmark models can be found in the folder. Sample parts In BCN3D Stratos, the printing modes can be easily selected on the side bar when there are models on the build plate (A) or on the settings selector (B):...

  • Page 42: Dual

    Operation | Preparing a print User Manual Epsilon series Dual • Select Dual in the Print mode list option or the corresponding icon. • Click on each part and assign it to the extruder to print with. • Select the material and hotend loaded on each extruder.

  • Page 43: Single 1 And Single 2

    Operation | Preparing a print User Manual Epsilon series • Select your preferred Profile. • Click Slice to generate the printing file. Single 1 and Single 2 • Select Single 1 (if you only want to use the left extruder) or Single 2 (if you only want to use the right extruder) in the Print mode list option or the corresponding icons.

  • Page 44: Duplication

    Operation | Preparing a print User Manual Epsilon series Duplication Print the same model with both print heads simultaneously and double the printing capacity. This mode is ideal for short runs of production. Bear in mind the available build plate will be reduced by half.

  • Page 45: Mirror

    Operation | Preparing a print User Manual Epsilon series Mirror Print the model and its symmetrical part (along the X axis) at the same time. Using this printing mode, the printing capacity is doubled, but the available build plate is reduced to less than half the original size.

  • Page 46: How To Print The File

    User Manual Epsilon series How to print the file The BCN3D Sigma Series printer allows printing the files via two different routes: online printing, either from the BCN3D Cloud dashboard or from BCN3D Stratos via cloud, and offline printing, via SD-card.
  • Page 47 • Wait for the process to upload the file and wait until the printer downloads it correctly. The printer will start automatically as soon as the printing file is downloaded. To know more about the features available on BCN3D Cloud, read manual.

  • Page 48: From Bcn3D Stratos Via Cloud

    Operation | How to print the file User Manual Epsilon series From BCN3D Stratos via cloud With BCN3D Stratos opened, select the Sign in button on the header and insert the BCN3D Cloud account • credentials. Be sure that there is an online virtual printer setup. If not, follow the instructions in the section printer in BCN3D Stratos.

  • Page 49: Offline Printing

    Whenever a network connected printer is not available or the preferred option is to run a print job directly from the printer, the offline printing is available. In this case, BCN3D Epsilon printers include a SD card reader aside from the touchscreen.

  • Page 50: Detach Print From Build Plate

    Operation | Detach print from build plate User Manual Epsilon series Detach print from build plate One the print job is finished, it will be indicated on the touchscreen. There are several methods to detach the print. The process varies slightly on with what material you have used to print.

  • Page 51: Use Water

    Operation | Detach print from build plate User Manual Epsilon series Use water • If you are having difficulties removing some of these parts with only a spatula, try out using water as described below. • As described before, wait at least 15 minutes after the print job has finished.

  • Page 52: Rating

    Rating Rating is a very useful feature that the BCN3D Epsilon Series printers include. Every print job can be rated from 1 to 5, indicating how bad or well the print comes out of the printer, respectively. This information is sent to the BCN3D Cloud where some statistics are shown.

  • Page 53: Menu Structure

    Select the Print menu icon to initiate a print stored on the SD card. Be sure that your SD card is correctly inserted in order to see all the files. If you prefer using the BCN3D Cloud dashboard to start a print, please take a look at the BCN3D Cloud user guide: From the BCN3D Cloud dashboard.

  • Page 54: While Printing

    Menu structure | Print User Manual Epsilon series When selecting the element on the list, a confirmation message appears to ensure that the file was not selected by mistake. It’s possible that a message shows up on the screen indicating that the combination of materials and/or hotends currently inserted on the printer do not match the combination selected on the print job.
  • Page 55 Menu structure | Print User Manual Epsilon series In this menu, users can perform several actions: Settings: access to several parameters that can be tweaked during a print: adjust build plate and hotend temperatures, cooler fan speed, flow rate, print speed or light intensity.

  • Page 56: Utilities

    Menu structure | Utilities User Manual Epsilon series Utilities Select the Utilities menu icon to scroll over all setup, maintenance and calibration options. Filament In this menu, all the possible operations related to the printing material are shown. Load: this process guides the users through the operation of feeding a material filament to the hotend. This is...
  • Page 57 Menu structure | Utilities User Manual Epsilon series Taking a look at the back of the printer may also help to know if the filament is in the correct position. • Follow the instructions on the screen to finish the operation. At the end, the filament should be coming out of the nozzle.

  • Page 58: Calibration

    Menu structure | Utilities User Manual Epsilon series Purge: this procedure is used to move filament towards the nozzle in order to ensure that there is filament on the tip before starting a print. Calibration Several options are available with regards to the calibration of the printer.
  • Page 59 Menu structure | Utilities User Manual Epsilon series Build plate leveling: This process ensures that the build plate is correctly flat before printing. This operation is very easy to perform and at the same time very important to achieve good results. This is also included in the Setup assistant.

  • Page 60: Maintenance

    Menu structure | Utilities User Manual Epsilon series Maintenance This menu contains several operations to use when the user is performing maintenance tasks. For more information about maintenance processes and recommended frequency, refer to the Maintenance section in this document.

  • Page 61: Printer Setup

    Menu structure | Utilities User Manual Epsilon series Autotune hotends: this operation adjusts the hotend parameters controlling its temperature. It is essential to perform this task when changing a hotend. The process is very simple and automatic. Just follow the instructions on the screen.
  • Page 62 Menu structure | Utilities User Manual Epsilon series Component setup: this setup screen shows the current hotend configuration in both left and right extruders and whether the filament runout sensor and the door sensor are activated or not. Light intensity: it adjusts the brightness of the LEDs on the printer.
  • Page 63 Menu structure | Utilities User Manual Epsilon series Wireless settings: if the dongle wifi is connected and wireless interface is turned on, this menu shows the list of wireless networks the user can connect the printer to. At the top right of the screen, the wireless interface can be turned off. In this case or when the wifi dongle is not connected, this menu shows the following screen.
  • Page 64 Register printer: in case the printer was unregistered from the BCN3D Cloud dashboard, this process runs the wizard to register the printer again and link it to the user’s account. Follow the instructions as in the Register section of this document.

  • Page 65: Temperatures

    Menu structure | Temperatures User Manual Epsilon series Temperatures Select the Temperatures menu icon to check hotends and heated bed temperatures. The temperatures are shown in the following format: current temperature / target temperature (example: 117º / 200º) Preheating these elements is done by tapping on the corresponding button. The temperatures of the preheat is determined by the printer itself depending on the materials that are loaded into the extruders.

  • Page 66: Information

    Three options are available: Contact BCN3D: get address, phone number and email address to contact the manufacturer. Unit information: it shows information about the version of the different packages of software that are installed in the printer, and the serial number of the current unit.

  • Page 67: Maintenance

    The following information shows which activities have to be carried out to give the BCN3D Epsilon the proper maintenance and their frequency. Maintenance activities do not take much time and are not complicated. However, for those that need more attention, more detailed guidelines are provided to guide you through the process.

  • Page 68: Hotend

    Maintenance | Hotend User Manual Epsilon series Hotend Hotends are a very important part of your printer and the quality and reliability of it depends on them. We recommend taking care of them in order to extend their lifespan, that it’s estimated to be more than 1000 printing hours.

  • Page 69: Extruder

    Maintenance | Extruder User Manual Epsilon series Extruder The extruder motors are responsible for moving the filament towards the hotends. Having the right amount of material in the tip of the nozzle depends on them. They are usually very stressed components that are moving all the time, so that they need very careful maintenance.

  • Page 70: Build Plate

    Maintenance | Hotend Buid plate User Manual Epsilon series Build plate The build plate is a very delicate component of the printer, that can break or degrade if not treated properly. Proper calibration and therefore good printing quality depends on the flatness and cleanliness of this surface.

  • Page 71: Motion System

    BCN3D printers. Firmware upgrade At BCN3D we want you to have a great printing experience, and to achieve this we are continually working to create new firmware upgrades for our printers. To ensure that your printer is equipped with the latest features it is recommended to keep the firmware updated to the latest version.

  • Page 72: Troubleshooting

    Error message Error message is a list of errors that BCN3D Epsilon Series can show through the screen to isolate the specific cause or causes of the symptom. The symptom is a failure of some process to produce any results.

  • Page 73: Error Message

    The printer will activate the emergency stop when it is Emergency Stop not able to finish a command. Usually this problem is related to homing issues. The BCN3D Printer has encountered an unknown error. Unfortunately, we do not know the cause of this error. Unknown Error...

  • Page 74: Glossary

    Magigoo adhesive solutions ensure a good adhesion of materials. BCN3D Cloud account: The username and password you will use to sign in to BCN3D Cloud to allow you to directly send print jobs from anywhere, to monitor a group of printers even if they are placed in different locations, and to easily share your printer with other teammates.
  • Page 75 SD Card: You can use a SD Card to transfer print files to and from the BCN3D Printers. Setup assistant: The set of tasks that runs when you turn on the BCN3D Printer for the first time. The setup assistant helps you load material, calibration and start a test print.

  • Page 76: Filaments

    Filaments User Manual Epsilon series Visit BCN3D website to know more about filaments portfolio or Knowledge base to learn how to handle and print different types of materials.

  • Page 77: Bcn3D Technical Assistance Services

    Email If you have a question that is not related to technical assistance, please send us an email to the address below. A BCN3D Technologies expert will contact you as quickly as possible. info@bcn3d.com You can find all of this information in the Contact Section of our website: https:/ /www.bcn3d.com/contact-us/...

  • Page 78: Terms And Conditions

    User Manual Epsilon series Overall Vision 2 Defective goods The terms “we”, “us” and “our” refer to BCN3D If you detect any defect in the operation of the product, Technologies. The terms “you” and “your” refer to you have 7 working days from the reception of the...
  • Page 79 In order to make a return first, you will have to contact whether the return is accepted or not. us to support@bcn3d.com, explaining the reason of your willingness to return or substitute one or more •...

  • Page 80: Open Source

    BCN3D Technologies and its products would not be where they are today without the RepRap project and its open source community. The RepRap project started out as an initiative whose objective was to develop a 3D printer which could print most of its own components and be a low-cost printer.
  • Page 81 User Manual Epsilon series...
  • Page 82 User Manual Epsilon series MES-2021-EN-AC-v1.0...

This manual is also suitable for:

Sigma series

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