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Troubleshooting
If an issue persists after you complete a troubleshooting procedure, search our KnowledgeBase
for additional information our technical support engineers create as they answer common user
questions and resolve unexpected issues.
What Should I Do if the PCIe-6593 Doesn't Appear in
MAX?
1.
In the MAX configuration tree, expand Devices and Interfaces.
2.
If the module is still not listed, power off the system, ensure that all hardware is correctly
installed, and restart the system.
3.
Navigate to the Device Manager.
Operating System
Windows 10/8.1
Windows 7
4.
Verify the PCIe-6593 appears in the Device Manager.
a)
Under an NI entry, confirm that a PCIe-6593 entry appears.
b)
If error conditions appear, reinstall FlexRIO and the PCIe-6593.
What Should I Do if the PCIe-6593 Fails the Self-Test?
1.
Restart the system.
2.
Launch MAX, and perform the self-test again.
3.
Power off the chassis.
4.
Reinstall the failed module in a different slot.
5.
Power on the chassis.
6.
Perform the self-test again.
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Description
Right-click the Start button, and select Device Manager.
Select Start»Control Panel»Device Manager.
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PCIe-6593 Getting Started Guide | © National Instruments Corporation | 15
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