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Getting Help
About Sony's Support Options
Getting Help
This section describes how to get help and support from Sony, as well as
troubleshooting tips for your computer.
About Sony's Support Options
Sony provides several support options for your computer. When you have questions
about your computer and the pre-installed software, check these places for answers:
Printed documentation supplied with your computer
❑
The Customer Guide explains how to start your computer and use the basic
functions. This guide gives you the information to access VAIO-Link.
❑
The Setting Up Poster gives you a list of the contents you find in the box, a
summary of the bundled applications and the list of specifications of your
computer and accessories.
On-line user guides supplied with your Documentation CD-ROM
❑
This guide explains how to use your computer, connect peripheral devices. It
gives you a packing list and the list of specifications of your computer and
accessories.
❑
The Software guide lists the pre-installed software titles and explains how to use
the utility programs and perform basic computer tasks.
❑
The Customer Service Guide gives you complete information on communicating
with VAIO-Link Response Centre.
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