Bluetti EP500Pro User Manual
  1. Manuals
  2. Brands
  3. Bluetti Manuals
  4. Power Supply
  5. EP500Pro
  6. User manual

Bluetti EP500Pro User Manual

Power station
Hide thumbs Also See for EP500Pro:
Table of Contents

Advertisement

Quick Links

EP500Pro Power Station
Please read this manual before use and follow its guidance. Keep this manual for future reference.

Advertisement

Table of Contents
loading
Need help?

Need help?

Do you have a question about the EP500Pro and is the answer not in the manual?

Questions and answers

Talon
February 1, 2025

When to power down unit, heard a pop and smoke came out

0
1 comments:
Mr. Anderson
February 10, 2025

The Bluetti EP500Pro should be powered down immediately if it emits smoke and a popping sound. It should not be operated in an environment with flammable or explosive gas or smoke.

This answer is automatically generated

0

Related Manuals for Bluetti EP500Pro

Summary of Contents for Bluetti EP500Pro

  • Page 1 EP500Pro Power Station Please read this manual before use and follow its guidance. Keep this manual for future reference.
  • Page 2 User Manual Please read this manual before use and follow its guidance. Keep this manual for future reference.

  • Page 3: Table Of Contents

    05. Features of EP500Pro ......11 06. Startup & Power off ......... 12 07. User Interface ........13 08. How to Recharge EP500Pro (INPUT) ...20 09. Discharge (OUTPUT) ....... 27 10. UPS ............30 11. Split Phase Function ........ 35 12.

  • Page 4: Ep500Pro Introduction

    01. EP500Pro Introduction 1.1. Introduction ●BLUETTI is proud to take the energy storage world by storm with the release of its first home energy storage system series - the EP500Pro with four smooth- rolling transport wheels, the EP500Pro was not designed to be a large solar battery mounted on the wall or in the garage.

  • Page 5: General Safety Instructions

    ● T500: 500W additional charger ● DOD: Depth of Discharge ● ECO Mode: A power - saving mode for the EP500Pro, the AC output ports are automatically turned off if the load is less than 30W over a span of 4 hours.
  • Page 6 Just Power On ● Warning: DO NOT insert foreign objects into any ports of EP500Pro (both AC & DC & ventilation holes). EP500Pro generates the same potentially lethal AC power as a household wall outlet. Please use EP500Pro carefully and keep children away from it.
  • Page 7 BLUETTI and grasp the correct method of operation. ● Trained personnel: personnel who have undergone corresponding technical training and have the necessary experience to be aware of the danger that may be brought to him during the operation, and can take measures to reduce the danger to himself or other personnel to at the lowest limit.

  • Page 8: What`s In The Box

    Standard Accessories Picture Category Quantity EP500Pro Power Station AC Charging Cable Charging EP500Pro via wall outlet PV Charging Cable Charging EP500Pro via solar power User Manual Please keep it for future reference EP500Pro POWER STATION Please read this manual before use and follow its guidance. Keep this manual for future reference.
  • Page 9 Charging EP500Pro with cable No3. T500 500W Adapter Additional 500W AC charger. AC Charging Cable for Split Phase Charging two EP500Pro connected in split phase mode via wall outlet. PV Drop Down Module（D300S) Charge EP500Pro via roof/rigid panels. Sub Panel Integrate the power station to your home circuit as backup UPS.

  • Page 10: App

    EP500Pro with BLUETTI App. (Homepage - Settings - Next - Next) Step 1: ● Please search “BLUETTI” on the App Store (for IOS devices) or Google Play (for Android devices) to download the BLUETTI App to remotely control your EP500Pro. ●...
  • Page 11 BLUETTI account. Step 2： ● Scan the unique QR code on EP500Pro to add the unit on the available device list on the App, and fill it with the password of your 2.4G Wi-Fi network to activate the communication function of EP500Pro for data syncing.
  • Page 12 The basic information can be viewed after the unit is connected with App successfully. Press ‘’gear icon’’ to customize the current working mode and parameters of your EP500Pro under “Settings”. ● The BLUETTI App supports a “Firmware Update” function which allows access to the latest software upgrades for continued features, improvements and fixes.
  • Page 13 Note: Please keep your phone 5m/16.4ft within the EP500Pro for a better connection during update. Also, if BLUETTI APP fails to connect to the Internet. Tap "Settings" at the homepage of your phone and scroll down until the BLUETTI App shows up(IOS).

  • Page 14: Features Of Ep500Pro

    Just Power On 05. Features of EP500Pro 11 12 13  12V/30A Port  Touchscreen  12V/10A Cigarette Lighter Port  AC Output Port(30A MAX)  12V/10A DC5521 Port  AC Output Port(20A MAX)  USB-C (PD3.0 protocol supported)  AC Input Port...

  • Page 15: Startup & Power Off

    06. Startup & Power off （ Back ） （ Front ） ● Turn on the main power switch located on the back of EP500Pro. ● Power On: Long press the power button. The power button indicator will illuminate. ● Power Off: Long press the power button. The power button indicator light will turn off.

  • Page 16: User Interface

    . BMS Information . AC Charging Information 7.2. Settings ● User can customize the working mode of EP500Pro and tweak the equipments parameters such as language, voltage, frequency, current (UPS Grid -Tie Mode), working type, date/time, etc. ● Tap the Settings Button on the homepage to enter the setting interface.
  • Page 17 7.2.1. AC Output Voltage & Frequency ● NOTE: Please check the output voltage, frequency, and other parameters BEFORE using EP500Pro for the first time. The EP500Pro 100-120V AC version cannot be set to 220-240V AC output. ● The Output frequency and voltage can only be tweaked when the AC is OFF(tap the AC icon at homepage to turn off AC output if it`s ON).
  • Page 18 Just Power On a, Connect your solar panels in series into PV charging cable. b, Plug the Aviation plug into the middle input port(CP2) on EP500Pro. 7.2.3. Language Setting & ECO Mode Press “English” or “Japanese” icon to set as the default system language to be displayed on your EP500Pro.
  • Page 19 Please turn to Chapter11 for detailed installation. 7.2.5. Working Mode(Homepage - Settings - Next - Working Mode) Tips: EP500Pro will be set as the Standard UPS Mode as default. There are altogether four working modes you can select in settings: Standard UPS Mode: Default working mode(Offline mode).
  • Page 20 ● Max. Grid Input Current: limit the Max. current of the tied grid, when the current exceeds the preset value, EP500Pro will take charge to be the power source of the circuit. Note: Only take effect when EP500Pro has been connected into grid.
  • Page 21 BMS monitoring software version and display software version. ● The Serial Number (SN) can also be used to pair to BLUETTI APP manually. 7.3.2. Inverter & Charger Info By tapping the “Inverter & Charger Info” button, user can view the PV charging,...
  • Page 22 Just Power On adapter charging, DC output and AC output working status. This section can also be accessed directly from the shortcut icon on the homepage. 7.3.3. Battery Information By tapping the “Battery Information” button, user can view the live information of the status of the battery pack.

  • Page 23: How To Recharge Ep500Pro (Input)

    Port 2 (CP2) Lead-acid Battery 8.1. CP1 (1st Charging Port) Pin3 Pin2 Pin1 Pin1:L Pin2:N Pin3:PE 8.1.1. Charging Method 1: From Wall Outlet (by AC charging cable) Connect the EP500Pro from CP1 via the AC charging cable to the wall outlet...
  • Page 24 100%. ● The required output power of your generator has to exceed the Max. input power of the AC input port of the EP500pro. Also a generator with a pure sine wave output is recommended (e.g. Inverted-based Generators) Voltage limit: 85-110VAC/JP(100VAC), 102-132VAC/US(120VAC), 207-253VAC/EU/UK/AU.
  • Page 25 User can connect 4-6 pieces of SP200 solar panels to the MC4 ports of solar panels to the MC4-Aviation cable(figure 1/2/3). b. Plug the Aviation plug to the middle input port on EP500Pro(figure 4). ● Enter “Settings” on touchscreen to set DC input source to “PV”.
  • Page 26 Just Power On ●For Roof/Rigid Panels: If you choose roof panels to be the solar power source to recharge EP500Pro, connect your roof panel with MC4-Aviation to EP500Pro through PV Step Down Module will finish the installation. PV Module (additional accessories) is required to drop down the voltage if the open circuit voltage produced by your roof panels exceeds the limit of EP500Pro can handle: 12-150VDC, 12A*2.
  • Page 27 BLUETTI 8.2.3. Charging method 5: Lead-acid Battery Charging ●Connect to the positive and negative poles of the battery through the battery charging clamp(pay attention to distinguish the positive and negative poles of the battery, the red pole on battery indicates the positive pole, and the black one for negative pole).
  • Page 28 Aviation Port 2(CP2) Lead-acid Battery Charging Method 6 : Supports charging the EP500Pro with CP1 and CP2 at same time. You can use any charging methods listed previously, simultaneous,to maximize charging power input. They are listed here again for your convenience. Select the method for both CP1 and CP2 to Dual Charging.
  • Page 29 Method c: 12V/24V Car Charger/Storage battery(Set DC 2 Input Source as “Others” in “Settings”) Method d:PV Parallel (PV parallel needs to be set in “Settings”) 8.4. How to calculate the recharging time of EP500Pro 5120Wh / Total recharging power + 0.5~1Hrs (trickle charging time) = fully charging time estimation Example: The total recharging power is 1100W(500W+600W) recharged by AC and 2nd adapter at same time, the estimation time will be 5.13-5.63Hrs.

  • Page 30: Discharge (Output)

    Just Power On 09. Discharge (OUTPUT) The operational time of the EP500Pro is subject to many different factors such ambient temperature, discharge rate, remaining battery capacity, and other factors. 9.1. The Output Port 9.1.1. AC Output Port ●EP500Pro is equipped with *5 AC(US, JP version) / *3 AC(AU,EU,UK) outputs with a continuous 3000W Max.
  • Page 31 6. *2 USB-A Classic USB-A ports. 7. *2 Wireless charging pad Place your phone(if wireless charging supported) on the top of the EP500Pro vertically, and turn on the DC on homepage on screen. 9.2. Operation Time Estimation ●Kitchen Equipment Refrigerator...
  • Page 32 Just Power On ●Tools Bench Grinder Welding Machine Circular Saw 1400W 1800W 1400W(2300W) 2.9 Hrs 2.3 Hrs 1.7-2.9 Hrs ●Transportation Electric Vehicle(16A) E-Bike 1800W 500W 11.2-13.3 Miles 7.6 Times （ The estimation operating time is only for reference ） 9.3. How to Calculate the Operation Time ●5120Wh * DOD * η...

  • Page 33: Ups

    If you set the Battery SOC High to 80% in Customized Mode, the EP500Pro will be charged up to 80% from grid power. The remaining 20% will be charged via solar panels (PV). This allows a discharged EP500Pro doing UPS...
  • Page 34 BLUETTI Solar Panel PV Module ( EP500Pro grid-tied home power back-up system with Sub Panel and roof panels ) ( Plug-in UPS system ) 10.1.3. Turn On UPS Function ●Select “Setting” on the main touchscreen interface. Select “Next” and select “Working Mode”...
  • Page 35 When grid power fails, the EP500Pro switches to internal batteries. 10.2.2. Time Control UPS Mode ●This allows you to set the times that EP500Pro will be charged via grid power and the times to run loads from its battery.
  • Page 36 ●PV Priority Mode: This mode is recommended for areas with stable grid power. The battery will be recharged mainly by PV for power savings. ●Note: In PV Priority Mode, EP500Pro can only be recharged via grid to 30% capacity, and also discharge to 30% of the capacity (you can tweak it to 100% for full grid charging manually on touchscreen or App) as the "...
  • Page 37 BLUETTI 10.2.4. Customized UPS Mode ●Charge/Discharge time, and High/Low Battery SOC can be set in this UPS mode. ●Ability to disable the grid charging. The unit will not charge batteries from grid. ●Apart from Time Control UPS, the main switch of grid charging and time mode settings are involved.

  • Page 38: Split Phase Function

    Note: Only one touchscreen will be active when two EP500Pro units are connected. If one of the EP500Pro is out of power, the Split Phase Bonding function will deactivate automatically. Step 1: Plug the output cables from each of the two EP500Pro to the Split Fusion...
  • Page 39 BLUETTI Box Pro. Step 2: Plug the communication cables from each of the two EP500Pro’s to the Split Fusion Box Pro. Step 3: Set the Machine Type to "Split Phase" on EP500Pro either. Step 4: Select "Master" or "Slave" on the operating EP500Pro. Select "Master" will set the operating EP500Pro as the one to control both two EP500Pro.
  • Page 40 L2 N PE WRONG CONNECTION It`s forbidden to connect EP500Pro into Split Phase System when AC charging is ON, please use AC Input Cable(Optional Purchase) to charge both of your power stations in Split Phase System. Wrong Connection will damage the battery inside the power station and your warranty will be invalid.

  • Page 41: Technical Specification

    BLUETTI 12. Technical Specification EP500Pro EP500Pro EP500Pro Model EU/UK/AU Net Weight 83kg (183.0lbs) Dimensions 580*300*760mm (22.8*11.8*29.9in) Charge Temperature 0-40℃ (32-104 ℉ ) Discharge Temperature -20-40℃ (-4-104 ℉ ) Storage Temperature -25-40℃ (-13-104 ℉ ) Working Environment 10-90% Humidity Certification PSE, FCC, CE, UN38.3, msds, UL, SAA and ROHS...
  • Page 42 Just Power On Rated Output Voltage 100VAC 120VAC 220-240VAC Rated Output Frequency 50/60Hz Rated Continuous Power 3000W Rated Output Current 3100W ＜ load ＜ 3750W, 2min; Power of Over-load 3750W ＜ load ＜ 4500W, 5s; 4500W ＜ load ＜ 6000W, 500ms Efficiency >88% <5%...

  • Page 43: Storage And Maintenance

    BLUETTI Max. Input Voltage 150VDC MPPT Voltage Range 12-150VDC Max. Power of Input 1200W*2 Rated Input Current 12A*2 13. Storage and Maintenance ●Please turn off the unit and charge it to 50-70% of capacity before storing. ●To help preserve battery health, please discharge and fully charge the unit atleast once every 6 months.

  • Page 44: Troubleshooting

    Just Power On 14. Troubleshooting Error Error List Troubleshooting Code Please contact with the dealer if the error still 001 D-AMCU Warning exists after rebooting the unit. Please contact with the dealer if the error still 002 D-BMS Warning exists after rebooting the unit. Please contact with the dealer if the error still 003 D-A Communication Error exists after rebooting the unit.
  • Page 45 BLUETTI Please contact with the dealer if the error still 015 DC Input Voltage High exists after rebooting the unit. Please contact with the dealer if the error still 016 DC Input Voltage Low exists after rebooting the unit. Please contact with the dealer if the error still 017 DC Input Over Current exists after rebooting the unit.
  • Page 46 The output power of load exceeds. Please check whether the grid voltage fits the 057 Grid Voltage High input voltage standard of EP500Pro. Please check whether the grid voltage fits the 058 Grid Voltage Low input voltage standard of EP500Pro.
  • Page 47 BLUETTI Please check whether the communication cable is connected correctly. 062 Multi Address Error Please check whether the communication cable is connected correctly. Clear the alarm history or restart the unit. Please check whether the communication Multi Synchronization cable is connected correctly.
  • Page 48 096 12V/10A DC Port Locked unit. Please contact with the dealer if the error still exists after rebooting the unit. Please store EP500Pro at the recommended BMS Temperature temperature and leave it until the temperature Abnormal inside back to the normal standard.

  • Page 49: Faq (Frequently Asked Questions)

    BLUETTI Please contact with the dealer if the error still 102 BMS Output Short Circuit exists after rebooting the unit. Please leave the unit at the recommended temperature few hours to recover. 107 NTC Faulty Please contact with the dealer if the error still exists after rebooting the unit.
  • Page 50 ●Can I connected my two EP500Pro with Fusion Box to achieve double the output power, voltage and capacity. You can connect two EP500 OR two EP500Pro with a Fusion Box. The units must be of the same type and the correct Fusion Box (P020A for EP500, P030A for EP500Pro).

  • Page 51: Declaration

    BLUETTI 16. Declaration ●Some changes may not be noticed specifically such as appearance or specifications due to the exterior material or hardware improvement of the product. ●Our company shall not be liable for any damage caused by force majeure such as fire, typhoon, flood, earthquake or the user's intentional negligence, misuse or other abnormal conditions.
  • Page 52 P/N:17.0303.0379-00A0...

This manual is also suitable for:

Ep500pro jpEp500pro usEp500pro euEp500pro ukEp500pro au

Table of Contents