Troubleshooting - Sony Vaio PCG-FX401 Instruction & Operation Manual

Getting help

Troubleshooting

This section describes how to solve common problems you might encounter when using your notebook. Many
problems have simple solutions. Please, try these suggestions before contacting VAIO-Link.
About the computer and software
My computer does not start
❑
Check that the computer is plugged into a power source and that it is turned on.
❑
Check that the power indicator on the front panel of the computer indicates that the power is on.
❑
Check that the battery packs are inserted properly and that they are charged.
❑
Make sure there is no diskette in the floppy disk drive.
❑
Confirm that the power cord and all cables are connected firmly.
❑
If you have plugged the computer into a UPS (Uninterruptible Power Supply), make sure the UPS is turned on and
works.
❑
If you are using an external display, check that it is plugged into a power source and turned on. Check that you
have switched to the external display and that the brightness and contrast controls are adjusted correctly.
❑
Moisture condensation may have occurred. Do not use the computer for at least one hour and then turn it on.
❑
If the message Press <F1> to resume, <F2> to set up appears at the bottom of the display, you need to initialize
the BIOS.
❑
Take the battery pack off the notebook, unplug the power cord and plug it again, then turn on the power.
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