Sony VAIO PCG-FXA47 Service Manual
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Sony VAIO PCG-FXA47 Service Manual

Sony VAIO PCG-FXA47 Service Manual

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PCG-FXA47/FXA49

SERVICE MANUAL

Ver 1-2002A
Revision History
Lineup : PCG-FXA47
PCG-FXA49
9-874-507-01
Illust : PCG-FXA49
• Design and specifications are subject to
change without notice.
NOTEBOOK COMPUTER
For American Area
US Model
CanadianModel
S400

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Summary of Contents for Sony VAIO PCG-FXA47

  • Page 1: Service Manual

    PCG-FXA47/FXA49 SERVICE MANUAL For American Area US Model CanadianModel Ver 1-2002A Revision History S400 Lineup : PCG-FXA47 PCG-FXA49 Illust : PCG-FXA49 • Design and specifications are subject to change without notice. NOTEBOOK COMPUTER 9-874-507-01...
  • Page 2 Caution Markings for Lithium/Ion Battery - The following or similar texts shall be provided on battery pack of equipment or in both the Sony and VAIO are trademarks of Sony. Intel logo and Intel Inside operating and the service instructions.

  • Page 3: Table Of Contents

    5-4. LCD Section (FXA47 Model) – Made by AC – ....5-9 5-5. Connector Section (CH Type only) ........ 5-11 (to 5-12) History of the changes is shown as the “Revision History” at the end of this data. Confidential — 3 — PCG-FXA47/FXA49 (AM)

  • Page 4: Chapter 1. Removal

    CHAPTER 1. REMOVAL ATTENTION Please confirm disassembly method by “Repair Manual” which has been informed you separately. Confidential PCG-FXA47/FXA49 (AM) (END)

  • Page 5: Chapter 2. Self Diagnostics

    CHAPTER 2. SELF DIAGNOSTICS ATTENTION Please confirm “Self Diagnostics” method which will be informed you with distribution of “Self Diagnostics” software. Confidential PCG-FXA47/FXA49 (AM) (END)

  • Page 6: Chapter 3. Block Diagram

    4M bit USB 3 V IN Touch -pin -pin -pin SP_L -pin SP_R BATTERY 0 Serial T/P BOARD USB 1 RJ-11 D SUB-9 POWER SWITCH DC/DC BOARD CNX-129 BATTERY 1 I/O SUB BOARD CNX-150 BOARD SWX-74 PWS-14 Confidential PCG-FXA47/FXA49 (AM) (END)

  • Page 7: Chapter 4. Frame Harness Diagram

    (Side-B) BCN2 From board to connector (direct connection) Harness (connector at both end) 2nd BATTERY PACK CNX-129 Board Harness (soldered at one end) (OPTION) (Side-B) Connectors soldered on board and appearing on the panel TOUCH PAD Confidential PCG-FXA47/FXA49 (AM) (END)

  • Page 8: Chapter 5. Exploded Views And Parts List

    • The indication [CH] is used for identification of part type. • Regarding the boards of this model, the discrete parts on the boards cannot be replaced. However, Some connectors can be replaced. Confidential PCG-FXA47/FXA49 (AM)

  • Page 9: Main Section

    1-790-711-21 FFC (PPK) 1-757-767-11 FFC (TP-CNX) 1-790-710-11 FFC (SWX-PWS) * 134 4-645-433-01 BRACKET BAY CONNECTOR 4-644-357-01 CUSHION SPK 6-701-607-01 (FXA47)... IC AHM1000AVS3B (Athlon4 1.0GHz) 6-702-162-01 (FXA49)... IC AHM1200AJS3B (Athlon4 1.2GHz) X-4623-561-2 ASSY LATCH DETECTOR 1-756-148-11 SECONDARY BATTERY, LITHIUM Confidential PCG-FXA47/FXA49 (AM)
  • Page 10 B33 B33 Supplied with 19 Supplied with 88 Supplied with 88 Supplied with 88 800 (Refer to Page 5-5.) Supplied with 1 (Refer to Page 5-10.) Confidential PCG-FXA47/FXA49 (AM)

  • Page 11: Fdd Section

    A-8025-674-A FDD UNIT ASSY (TN-CH) A-8048-966-A ASSY BAY FD (TE) 4-640-828-01 PLATE FDD 1-796-231-11 FDD (FD-07-7760) X-4623-835-1 ASSY BOTTOM FDD Z (TCY3) 1-790-641-11 FPC 50PIN (FOR FDD) 4-641-629-01 INSULATOR FDD 4-641-763-31 LABEL FD 4-644-053-01 SPACER FDD 4-646-807-01 0 PLATE M2.5 (FDD) Confidential PCG-FXA47/FXA49 (AM)

  • Page 12: Lcd Section (Fxa49 Model) - Made By Ne

    1 2 3 4 The upper position where ON indication is shown is the ON position . The lower position is the OFF position. 1 2 3 4 1 1 0 1 ON/OFF 0 : ON 1: OFF Confidential PCG-FXA47/FXA49 (AM)

  • Page 13: Lcd Section (Fxa47 Model) - Made By Ac

    Replace only with part number Ne les remplacer que par une ON/OFF 1 1 1 0 specified. pièce portant le numéro spécifié. 0 : ON 1: OFF To replace the LCD during repair, be sure to use A-8023-466-A. Confidential 5-10 PCG-FXA47/FXA49 (AM)

  • Page 14: Connector Section (Ch Type Only)

    (The parts other that the specified connectors cannot be replaced.) ∗Before replacing the connector of reference number 901, 902 and 903, remove the bracket I/O. Confidential 5-11 5-12 PCG-FXA47/FXA49 (AM) (END)
  • Page 15 VAIO® Notebook Quick Start PCG-FXA40 Series...
  • Page 17 Contents Welcome............5 Unpacking Your Notebook .........7 Registering Your Computer ........9 Setting Up Your Dial-Up Connection .......10 Setting Up Your VAIO Notebook....13 Locating Controls and Connectors ......14 Connecting a Power Source ........19 Starting Your Notebook ..........25 Shutting Down Your Notebook.........26 Using Power Saving Modes ........27 Adding Memory .........29 Precautions and Procedures........30 Removing a Memory Module ........32...
  • Page 18 VAIO® Notebook Quick Start Troubleshooting........53 Troubleshooting Your Notebook ......54 Troubleshooting the LCD Screen ......57 Troubleshooting the Mouse and Touchpad ....57 Getting Help..........61 Support Options ............62 Software Support Information ........64...

  • Page 19: Welcome

    Microsoft® Windows® operating system — Your system includes the latest Microsoft® Windows® operating system. * To combine performance and portability, Sony implemented speed-controlling technology designed to maximize battery life during mobile computer use. Windows® reported actual CPU speed may not reflect the maximum CPU speed.
  • Page 20 VAIO® Notebook Quick Start ❑ Communications — Access popular online services, send e-mail, browse the Internet, and use fax features. ❑ Optical disc drive (CD-RW/DVD or DVD-ROM) — The CD-RW/DVD Combo Drive utilizes a new optical storage technology that combines the features of both a CD-RW drive and DVD-ROM drive, providing increased storage capacity and a rich multimedia computing experience.

  • Page 21: Unpacking Your Notebook

    Unpacking Your Notebook Unpacking Your Notebook Remove the following hardware items from the box: Main unit Power cord AC adapter Video cable Rechargeable Weight saver battery pack * Removable floppy disk drive is in the multipurpose bay. Documents ❑ VAIO® Notebook Quick Start — Contains information on unpacking and setting up your notebook, the features of your notebook, the applications included with your system, and how to solve common problems.

  • Page 22: Software Cds

    VAIO® Notebook Quick Start ❑ VAIO® Notebook Notes on Use — Explains notes on use and offers safety tips. ❑ VAIO® Notebook Specifications flyer — Details the hardware specifications for your notebook. Software CDs ❑ Microsoft® Word — Enables you to reinstall Microsoft Word to the VAIO computer you purchased, if the application becomes corrupted or is erased.

  • Page 23: Registering Your Computer

    Registering Your Computer Registering Your Computer Take advantage of Sony’s commitment to quality customer support and receive these benefits by registering your notebook: ❑ Sony Customer Support — Talk to a Support Representative to troubleshoot problems you may have with your notebook.

  • Page 24: Setting Up Your Dial-Up Connection

    VAIO® Notebook Quick Start Setting Up Your Dial-Up Connection This section describes the basic steps for setting up your dial-up connection. The Connection Wizard guides you through the process of connecting to the Internet and then choosing an Internet Service Provider (ISP) or setting up an existing account.
  • Page 25 Setting Up Your Dial-Up Connection Phone and Modem Options window Select the location from where you are dialing and then click OK. The New Connection Wizard window appears.
  • Page 26 VAIO® Notebook Quick Start New Connection Wizard window Follow the on-screen instructions to finish setting up your dial-up connection.

  • Page 27: Setting Up Your Vaio Notebook

    Setting Up Your VAIO Notebook This section provides you with some essential information to familiarize you with your VAIO computer and assist you with some of its fundamental functions. ❑ Locating Controls and Connectors ❑ Connecting a Power Source ❑ Starting Your Notebook ❑...

  • Page 28: Locating Controls And Connectors

    VAIO® Notebook Quick Start Locating Controls and Connectors Front LCD (Liquid Crystal Display) Battery 1 and 2 indicators screen Speakers Hard disk drive indicator Keyboard Num Lock indicator Touchpad Caps Lock indicator Left and right buttons Scroll Lock indicator Power indicator...
  • Page 29 Headphone jack Battery bay * i.LINK is a Sony trademark used only to designate that a product contains an IEEE 1394 connection. The i.LINK connection may vary, depending on the software applications, oper- ating system, and compatible i.LINK devices. All products with an i.LINK connection may not communicate with each other.
  • Page 30 VAIO® Notebook Quick Start Right Power button Optical drive (CD-RW/DVD Combo Drive or DVD-ROM drive Multipurpose bay * The type of optical drive differs depending on the model you purchased.

  • Page 31: Monitor Port

    Locating Controls and Connectors Back Modem jack Monitor port USB port Ethernet port Serial port DC In port Printer port Only connect 10BASE-T and 100BASE-TX cables to the Ethernet port. Do not connect any other type of network cable or any telephone line. Connecting cables other than those listed above may result in an electric current overload and could cause a malfunction, excessive heat, or fire in the port.
  • Page 32 VAIO® Notebook Quick Start Bottom Multipurpose bay release lever Port replicator cover Tilt stands...

  • Page 33: With

    Connecting a Power Source Connecting a Power Source You can use either AC power or a rechargeable battery pack as a power source. Using the AC Adapter Plug the cable attached to the AC adapter into the DC In port on the notebook.
  • Page 34 VAIO® Notebook Quick Start ❑ When the AC adapter is not used, unplug it from the AC outlet. ❑ Use only the AC adapter supplied. Do not use any other AC adapter. Using Battery Power You can use one or two battery packs as a source of power. The second battery pack inserts into the multipurpose bay on the right side of the notebook.
  • Page 35 Connecting a Power Source Insert the battery pack into the battery bay. Inserting battery pack B a t t e r y p a c k ( s u p p l i e d ) L a b e l s i d e f a c i n g d o w n Push the battery bay cover up until it clicks.
  • Page 36 VAIO® Notebook Quick Start There are two battery indicators on the notebook Battery indicators B a t t e r y i n d i c a t o r s Battery Indicator Description Indicates the status of the battery pack in the battery bay on the left side of the notebook.
  • Page 37 Connecting a Power Source To remove the battery pack Open the battery bay cover. Pull out the battery pack. Removing the battery pack Push the battery bay cover up until it clicks. You will lose data if you remove the battery pack while the notebook is on and not connected to the AC adapter, or if you remove the battery while the notebook is in a power saving mode.
  • Page 38 VAIO® Notebook Quick Start ❑ The battery pack supplied with your notebook is a lithium-ion battery and can be recharged at any time. Charging a partially discharged battery does not affect battery life. ❑ The battery indicator is on while you use the battery pack as a power source. When battery life is nearly depleted, the battery indicator starts flashing.

  • Page 39: Starting Your Notebook

    Starting Your Notebook Starting Your Notebook Slide the LCD lock lever in the direction of the arrow and lift the cover. Opening the notebook L C D l o c k l e v e r Press the power button on top of the notebook until the green power indicator turns on.

  • Page 40: Shutting Down Your Notebook

    VAIO® Notebook Quick Start Shutting Down Your Notebook To avoid potential loss of data, follow these steps to shut down your notebook. Click Start on the Windows® taskbar. Click Turn Off Computer at the bottom of the Start menu to display the “Turn off computer”...

  • Page 41: Using Power Saving Modes

    Using Power Saving Modes Using Power Saving Modes When you use a battery as the source of power for your notebook, you can take advantage of power management settings to conserve battery life. In addition to the normal operating mode, which allows you to turn off specific devices, your notebook has two distinct power saving modes: Standby and Hibernate.

  • Page 42: Hibernate Mode

    VAIO® Notebook Quick Start Hibernate Mode In the Hibernate mode, the state of the system is saved on the hard disk drive and power is turned off. The power indicator is off in this mode. To activate Hibernate mode To activate Hibernate mode, press the power button and release it immediately. ✍...

  • Page 43: Adding Memory

    Adding Memory In the future you may want to install memory modules to expand the functionality of your notebook. Expansion memory modules are available as options. For memory upgrades, use only unbuffered PC100 (CL2) SDRAM SO-DIMMs (gold lead contacts). The amount of memory on your notebook varies depending on the model you purchased.

  • Page 44: Precautions And Procedures

    VAIO® Notebook Quick Start Precautions and Procedures The procedures described below assume that you are familiar with the general terminology associated with personal notebooks and with common safety practices required for using and modifying electronic equipment. Personal injury or equipment damage may result from failure to take these precautions. Make sure you observe the proper safety precautions when you install memory modules in your notebook.

  • Page 45: Typical Expansion Memory Configuration

    Precautions and Procedures Typical expansion memory configuration To determine the exact amount of memory pre-installed on your computer, refer to the Specifications flyer supplied with your computer. Models with 256 MB memory Total System Memory (MB) Slot 1 (MB) Slot 2 (MB) Models with 512 MB memory Total System Memory (MB)

  • Page 46: Removing A Memory Module

    VAIO® Notebook Quick Start Removing a Memory Module Shut down your notebook and disconnect all peripheral devices, such as your printer. Unplug your notebook and remove the battery pack(s). After your notebook has cooled, loosen and remove the screw that secures the cover of the memory bay on the bottom of your notebook.

  • Page 47: With

    Removing a Memory Module Remove the memory module. Removing memory module 1 P u l l t h e t a b s i n t h e d i r e c t i o n o f t h e a r r o w 2 P u l l t h e m e m o r y m o d u l e i n T h e m e m o r y m o d u l e i s r e l e a s e d .

  • Page 48: Installing A Memory Module

    VAIO® Notebook Quick Start Installing a Memory Module Follow steps 1 to 4 of “Removing a Memory Module” on page 32 for removing the preinstalled memory. Remove the new memory module from its packaging. Install the memory module by sliding it into the memory module slot. Press the module into place until it clicks.

  • Page 49: Viewing The Amount Of Memory

    Viewing the Amount of Memory Viewing the Amount of Memory Restart the notebook. Click Start on the Windows® taskbar, right-click My Computer, then click Properties. The System Properties window appears. Click the General tab. The amount of memory (MB of RAM ) is shown.
  • Page 50 VAIO® Notebook Quick Start...

  • Page 51: About The Software On Your Notebook

    Your VAIO® notebook is ready to help you work, play, learn, and communicate as soon as you turn it on. This section provides you with an overview of the various software that come with your notebook and details on your Sony application, driver, and system recovery CDs. ❑ Software Overview ❑...

  • Page 52: Software Overview

    VAIO® Notebook Quick Start Software Overview Your computer may not be supplied with all of the software listed below, depending on the configuration you purchased. Preinstalled software may not be identical to retail versions, or include supporting documentation. Adobe® Acrobat® Reader® Adobe Systems Inc.
  • Page 53 Personal Start Page, free storage space for your personal Web site, a member magazine, and 24-hour technical support. EverQuest Sony Online Entertainment Inc. This trial edition of EverQuest, a living, constantly evolving fantasy world, takes users to new heights of online role-playing gaming.
  • Page 54 MovieShaker™ Sony Electronics Inc. Sony’s original MovieShaker software creates personal movies that have transitions, background music, and text. Just import your video clips and “shake” with a click of the mouse. Your personal movies are easy to create and fun to share with family and friends.
  • Page 55 Sony Electronics Inc. This image management software displays images from your hard drive, a Sony digital still camera, or a Sony Mavica® camera. The images appear in a convenient light-table format, so that you can easily view the contents of an entire folder.
  • Page 56 Internet. RealPlayer software is your gateway to a superb Internet multimedia experience. Sony on Yahoo! Yahoo! Inc. Personalize your own web portal with Sony on Yahoo! Get a free webmail account, customized news and local weather reports, comics, instant messaging, and more. Sony ScreenBlast™ ACID...
  • Page 57 * i.LINK is a Sony trademark used only to designate that a product contains an IEEE 1394 con- nection. The i.LINK connection may vary, depending on the software applications, operating system, and compatible i.LINK devices.
  • Page 58 VAIO® Notebook Quick Start VisualFlow™ Sony Electronics Inc. VisualFlow software is a state-of-the-art Sony multimedia browser designed specifically for Memory Stick® media. It displays any still picture, movie or sound file stored in a Memory Stick media in a visually pleasing, artistic manner.

  • Page 59: Application, Driver, And System Recovery Cds

    CDs. To use your recovery CDs, see “Using Your Recovery CDs” on page 46 for more information. Application Recovery CD(s) Sony Electronics Inc. This CD enables you to reinstall individual applications if they become corrupted or are erased. Driver Recovery CD(s) Sony Electronics Inc.

  • Page 60: Using Your Recovery Cds

    ✍ You must be in Windows to run the Application Recovery CD. If you have any questions on using the Application Recovery CD, contact Sony Customer Support. Turn on your notebook. If your notebook is already on, close all applications.
  • Page 61 Using Your Recovery CDs To use the Driver Recovery CD(s) The Driver Recovery CD utility enables you to reinstall individual drivers if they become corrupted or are erased. You can reinstall an individual driver to correct a problem that you are experiencing with your notebook, hardware, or software application.
  • Page 62 VAIO® Notebook Quick Start Properties dialog box Click Reinstall Driver. The Hardware Update Wizard appears. Click next. The wizard searches for the correct driver on your Driver Recovery CD. 10 When the recovery process is complete, click Finish. Some drivers require that you restart the computer to complete installation.
  • Page 63 Using Your Recovery CDs To use the System Recovery CD(s) The System Recovery utility formats your hard disk drive and restores all original software applications. Your computer is returned to the original factory settings. The System Recovery process removes all software that you may have installed since you started using your computer.
  • Page 64 Press the power button and hold it for more than four seconds to turn off the notebook. Turn on the notebook. When the Sony logo is displayed, press the F2 key. The BIOS setup menu screen appears. Press the arrow keys to select the Exit menu.
  • Page 65 Using Your Recovery CDs ✍ Your system may include one or more System Recovery CDs. If you have more than one System Recovery CDs, insert the first CD to run the System Recovery program. You are prompted to insert the second CD once the information from the first CD has been installed.
  • Page 66 VAIO® Notebook Quick Start...

  • Page 67: Troubleshooting

    Troubleshooting This section describes how to solve common problems you may encounter when using your notebook. Many problems have simple solutions, so try these suggestions before you contact Sony Computing Support (http://www.sony.com/pcsupport). ❑ Troubleshooting Your Notebook ❑ Troubleshooting the LCD Screen ❑...

  • Page 68: Troubleshooting Your Notebook

    VAIO® Notebook Quick Start Troubleshooting Your Notebook My notebook does not start. ❑ Check that the notebook is plugged into a power source and that it is turned on. Check that the power indicator on the front panel of the notebook indicates the power is on.
  • Page 69 Turn off the notebook. Remove any peripheral devices connected to the notebook. Turn the notebook on again. Press the F2 key when the Sony logo appears. The BIOS setup menu window appears. Use the arrow keys to select the Exit menu.

  • Page 70: My Notebook Stops Responding Or Does Not Shut Down

    VAIO® Notebook Quick Start If your notebook continues to display the message “Operating system not found,” and Windows does not start, use your supplied System Recovery CD to restore the software titles shipped with your notebook. See “To use the System Recovery CD(s)”...

  • Page 71: Troubleshooting The Lcd Screen

    See “Connecting a PS/2 External Mouse or Keyboard” in the online User Guide for more information. ❑ If you are using an optional Sony USB mouse PCGA-UMS1 series, check that the mouse is plugged into the USB port. ❑...

  • Page 72: My Touchpad Does Not Work Properly

    Press the Windows key and use the arrow keys to select All Programs. Press the Enter key. Use the arrow keys to select Sony Notebook Setup, and press the Enter key. Select Sony Notebook Setup again, and press the Enter key.
  • Page 73 Troubleshooting the Mouse and Touchpad The pointer does not move while using the Touchpad or Mouse. ❑ Press the Windows key and use the arrow keys to select Turn Off Computer. When the “Turn off computer” dialog box appears, use the arrow keys to select Turn Off, and press the Enter key.
  • Page 74 VAIO® Notebook Quick Start...

  • Page 75: Getting Help

    Getting Help Sony provides you with several support resources to answer questions about your VAIO® notebook or the preinstalled software. Refer to these resources in the order they are listed.

  • Page 76: Support Options

    VAIO Support Agent You can find VAIO Support Agent by clicking Start and then selecting Help and Support. Using advanced diagnostic technology, Sony’s VAIO Support Agent runs scheduled protections of your applications, network settings, and other important software settings. When your software is protected, you can use VAIO Support Agent to repair software problems by restoring your software to any of the previously protected states.
  • Page 77 1-888-4-SONY-PC (1-888-476-6972). Sony Customer Support Software support is available free of charge for 90 days after the original date of purchase. You can call and speak with a Sony Customer Support Representative without using your notebook by calling: 1-888-4-SONY-PC (1-888-476-6972).

  • Page 78: Software Support Information

    VAIO® Notebook Quick Start Software Support Information Adobe® Acrobat® Reader®, Photoshop® Elements (Adobe Systems Inc.) Web site http://www.adobe.com/ e-mail techdocs@adobe.com phone 206-675-6126 (fee-based support) 206-628-5737 hours M-F, 6 AM-5 PM (PST) America Online® (America Online, Inc.) Web site http://www.aol.com/ phone 800-827-6364 hours 7 days a week, 24 hours a day...
  • Page 79 (online form) Sony Applications (Sony Electronics Inc.) Web site http://www.sony.com/pcsupport phone 888-4-SONY-PC (888-476-6972) hours 7 days a week, 24 hours a day * Support from 1-888-4-SONY-PC is free of charge for 90 days after the original date of purchase.

  • Page 80: Sony Service Center

    Web site http://www.sony.com/pcsupport phone 888-4SONYPC (888-476-6972) hours 7 days a week, 24 hours a day * Support from 1-888-4-SONY-PC is free of charge for 90 days after the original date of purchase. WinDVD® (InterVideo, Inc.) Web site http://www.intervideo.com phone 510-651-0888...
  • Page 81 Index connecting power source AC adapter controls AC power locating adding memory adjusting DC In brightness dial-up connection Application Recovery CD Driver Recovery CD battery packs expansion memory configuration charging indicator lights features inserting inserting into battery bay getting help loading rechargeable hardware...
  • Page 82 PC support loading software battery pack support information locating controls and ports Software list Sony Fax-on-Demand service Sony Service Center memory Standby mode adding starting memory module computer expansion startup problems installing support...
  • Page 83 ventilation slot viewing the amount of memory Windows Start button 26, 56 taskbar...
  • Page 86 © 2002 Sony Electronics Inc. Reproduction in whole or in part without written permission is prohibited. All rights reserved. Sony, VAIO, the VAIO logo, VAIO Smart, DVgate, Handycam, Media Bar, MovieShaker, PictureGear, and i.LINK are trademarks of Sony. All other trademarks are trademarks or registered trademarks of their respective owners.
  • Page 87 PCG-FXA47 9-874-507-01 PCG-FXA49 : Additional Models This manual and the constituent data may not be replicated, copied nor reprinted in whole or in part without prior written authorization of Sony Corporation. Printed in USA Information Technology Company English 2002A1600-1 9-874-507-01 Sony Corporation ©...

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