Sony S-Frame DPP-F800 Operating Instructions Manual page 95

Symptom Check item
Even though • Are you using an application
"Borderless" is
selected, the image
is printed with
borders.
No. of prints
specified in the
"Pages Per Sheet"
in the "Layout" tab
of the "Sony DPP-
F800 Properties"
dialog box does
not match the
actual No. of
prints and printed
results.
Colors of the
printed image
from a computer
are different from
those printed from
a memory card.
An error stating
"Error was found
while a document
is output to the
USB device." is
displayed.
Others
Symptom Check item
You cannot insert
the ink ribbon
smoothly.
The ink ribbon
cannot be
removed.
software other than PMB?
—
—
—
—
—
Cause/Solutions
c When using an application other than the
PMB, an image might be printed with
borders even if you select borderless print.
When you can set border/borderless with
an application, set an image to be printed
fully in the print range even if it is printed
over the range.
c Depending on the application you use, the
No. of prints setting of the application you
use may have priority over the setting
specified in the printer driver dialog box.
c Since the process in printing an image
from a memory card differs that in
printing from a computer, the colors may
not be exactly identical.
c Disconnect the USB cable and then
connect it again.
Cause/Solutions
c If the ink ribbon does not click into place,
remove it and then re-insert it. Only when
the ink ribbon is too slack to be loaded,
remove the slack. (.page 33)
c Turn this unit off using the 1 (on/
standby) button and then turn it on again.
After the sound of movement inside this
unit stops, try to remove the ink ribbon. If
this does not solve the problem, contact
Sony service facilities or your Sony
dealer.
GB
95