Page 2
Dear Customer, We congratulate you on choosing this product Clivet has been working for years to offer systems able to assure the maximum comfort for a long time with highly-reliable, efficient, high-quality and safe solutions. The target of the company is to offer advanced systems, that assure the best comfort and reduce energy consumption as well as the installation and maintenance costs for the entire life-cycle of the system.
Page 3
Safety considerations Information on refrigerant gas Before installing Selecting the installation site Water connections Electrical connections Start-up Control Troubleshooting Safety warning - R32 Maintenance Disposal Residual risck Unit in modular configuration Technical data...
1 - SAFETY CONSIDERATION S Safety Operate in compliance with safety regulations in force. To carry out the operations use protection devices: gloves, goggles, helmet, headphones, protective knee pads. All operations must be carried out by personnel trained on possible risks of a general nature, electrical and deriving from operating with equipment under pressure.
1 - SAFETY CONSIDERATION S Modification All unit modifications will end the warranty coverage and the manufacturer responsibility. Breakdown/Malfunction Disable the unit immediately in case of breakdown or malfunction. Contact a certified service agent. Use original spares parts only. Using the unit in case of breakdown or malfunction: voids the warranty ...
1 - SAFETY CONSIDERATION S The installer must train the user, particularly on: Start-up/shutdown Set points change Standby mode Maintenance What to do / what not to do in case of breakdown Unit identification The serial number label is positioned on the unit and allows to indentify all the unit features.
Page 7
2 - INFORMATION ON REFRI GERANT GAS This product contains fluorinated greenhouse gases covered by the Kyoto protocol. Do not discharge gas into air. Refrigerant type: R32 The refrigerant quantity is indicated on the unit plate Quantity factory-loaded refrigerant and equivalent CO2 tons: Size Refrigerant (Kg) Equivalent...
3 - BEFORE INSTALLATION Suitably protect the unit to prevent Reception damage. You have to check before accepting the delivery: That the unit hasn’t been damaged during transport That the materials delivered correspond with that indicated on the transport document comparing the data with the identification label positioned on the packaging.
Page 9
BEFORE INSTALLATION Handling Check that all handling equipment complies with local safety regulations (cran, forklifts, ropes, hooks, etc.). Provide personnel with personal protective equipment suitable for the situation, such as helmet, gloves, accident-prevention shoes, etc. Observe all safety procedures in order to guarantee the safety of the personnel present and the of material..
4 - SELECTING THE INSTAL LATION SITE General informations Installation must be in accordance with local regulations. If they do not exist, follow EN378 . During positioning consider these elements: customer approval unit weight and bearing point capacity ...
Page 11
4 - SELECTING THE INSTAL LATION SITE Avoid therefore: obstacles to the airflow exchange difficulties leaves or other foreign bodies that can obstruct the exchange batteries winds that hinder or favour the airflow heat or pollution sources close to the unit (chimneys, ...
Page 12
4 - SELECTING THE INSTAL LATION SITE Installation of the antivibration mounts Place the antivibration mounts between the unit and the base. Use the holes on the unit frame (15 mm diameter). NO TE If spring antivibration units are also installed, the total height of the unit increases. 10.1-14.1 16.2-22.2 30.2-40.2...
Page 13
5 - WATER CONNECTIONS Hydraulic system The pipes must be designed and manufactured to limit pressure drops as much as possible, i.e. optimise performance of the The warranty does not cover system. Keep the following to a minimum: damages caused by limestone formations, deposits and impurities overall length ...
5 - WATER CONNECTIONS Risk of freeze If the unit or the relative water connections can be subject to temperatures close to 0°C: Mix water with ethylene glycol, or The unit must always be protected Safeguard the pipes with heating cables placed under the ...
5 - WATER CONNECTIONS Water flow-rate Minimum water flow The design water flow-rate must be: inside the exchanger operating limits (see the TECHNICAL DATA chapter) guaranteed also with variable system conditions (for example, in systems where some circuits are bypassed in particular situations) If the system capacity is below the minimum flow, bypass the Maximum water flow...
5 - WATER CONNECTIONS Standard Unit Unit + pump 1 exchanger 2 antifreeze heater 3 water temperature probe 4 drain 5 water flow switch 6 vent 7 system loading safety pressure switch 8 pump 9 safety valve 10 N.D. 11 shut-off valves 12 filter 13 flexible couplings 14 piping supports...
Page 17
5 - WATER CONNECTIONS Unit + storage tank Unit + 3-way valve 1 exchanger 2 antifreeze heater 3 water temperature probe 4 drain 5 water flow switch 6 vent 7 system loading safety pressure switch 8 pump 9 safety valve 10 storage tank 11 shut-off valves 12 filter...
Page 18
5 - WATER CONNECTIONS Victaulic Victaulic connections 1 take away the supplied connection union by acting on the connection joint 2 weld the union to the installation pipe 3 perform the connection between the installation pipe and the evaporator, using the joint Do not weld the system pipe with the Victaulic connection joint attached.
6 - ELECTRICAL CONNECTIO NS The characteristics of the electrical lines must be determined by specialized personnel able to design electrical installations; moreover, the lines must be in conformity with regulations in force. The protection devices of the unit power line must be able to stop the presumed short circuit current, whose value must be determined in function of system features.
6 - ELECTRICAL CONNECTIO NS Signals / data lines Do not overpass the maximum power allowed, which varies, according to the type of signal. Lay the cables far from power cables or cables having a different tension and that are able to emit electromagnetic disturbances.
Page 22
6 - ELECTRICAL CONNECTIO NS ON-OFF Remote control of the unit (without PEND00017 Remote interface module for REMAUX auxiliary controls) With S5_3 ON, the unit is controlled remotely. Wired controller disabled. ON/OFF state: controlled by the On/Off input input ON = unit ON Heat/Cool mode: controlled by the Heat/Cool input On = heating, Off = Cooling...
Page 23
6 - ELECTRICAL CONNECTIO NS TW probe The total system supply water control probe is installed on the supply pipe in the fan compartment. With the unit in modular configuration, the master unit’s TW probe must be reinstalled on the system’s common supply line, as far away as possible.
Page 24
6 - ELECTRICAL CONNECTIO NS Domestic hot water Domestic hot water management Option. DHW storage Domestic hot water management is of priority compared to the system. In DHW production mode, the compressors start only if the DHW storage temperature is above a minimum threshold (see chart). The maximum supply temperature threshold of the system is variable based on the outdoor temperature.
Page 25
7 - START-UP General The indicated operations should be done by qualified technician with specific training on the product. The electrical, water connections and the other system works are by the installer. Upon request, the service centres performing the start-up. Agree upon in advance the start-up data with the service centre.
7 - START-UP Preliminary checks Unit power supply OFF Yes / No safe access suitable frame to withstand unit weight + people weight functional clearances air flow: correct return and supply (no bypass, no stratification) condensation drain considered level to be reachable by snow considered main winds lack of chimneys/corrosive atmospheres/pollutants structure integrity...
7 - START-UP Start-up sequence Unit power supply ON Yes / No compressor carter resistances operating at least since 8 hours off-load voltage measure phase sequence check pump manual start-up and flow check refrigeration circuit shut-off valves opening (if applicable) unit ON load voltage measure if remote On-Off:...
7 - START-UP Cooling circuit 1 Visually inspect the refrigerating circuit: the presence of oil stains can by a symptom of leakage (caused e.g. by transportation, handling or other). 2 Verify that the refrigerating circuit is in pressure: Using the unit manometers, if present, or service manometers.
7 - START-UP Compressor casing resistances Connect the compressor oil heating resistances at least 8 hours before the compressor is to be started: at the first unit start-up after each prolonged period of inactivity 1 Power the heaters: isolator switch on 1 / ON. 2 Check the power consumption of the resistances to make sure that they are functioning.
7 - START-UP Start-up report To detect the objective operational conditions is useful to control the unit over time. With unit at steady state, i.e. in stable and close-to-work conditions, identify the following data: total voltages and absorptions with unit at full load ...
Page 31
8 - CONTROL UNLOCK To lockout / unlock. To modify current setpoint MENU To open the various menus from the HOME screen. To move the cursor, change the selection or change the set value. The parameter can be quickly changed with a long press. To confirm an operation.
Page 32
8 - CONTROL Mode : indicate respectively heating, cooling, domestic hot water  Controller off  Weekly timer active  Compressor use value Compressor in operation  Fan use value Fan in operation  Pump in operation  Auxiliary electric heater in operation. ...
Page 33
8 - CONTROL MENU DOUBLE SETPOINT MODE ENABLE - DISABLE USER MENU PROJECT MENU TEMPERATURE COMPENSATION SERVICE MENU COOL MODE HEAT MODE MODE SNOW BLOWING SWITCH HEAT COOL YES - NO HEATER CONTROL USER MENU YES - NO QUERY TIMER SWITCH SILENT MODE YES - NO...
Page 34
8 - CONTROL Unlock/lock To lockout the screen, press UNLOCK for 3 sec. Switch-on/off Press ON/OFF to switch-on/off Units in modular configuration On the slave controllers, only the password-protected SERVICE menu can be opened.
Page 35
8 - CONTROL Set MODE and TEMPERATURE Press MENU Press or to sel ect MODE Press OK Press or to selec t the mode or the temperature Press or to ad just the mode and temperature. Press OK to c onfirm.
Page 36
8 - CONTROL USER MENU - QUERY Only if multiple units are connected to the network To display data for the units in the network: Press MENU Press or to select QUERY Press or to select the unit’s address Press OK If STATE QUERY is selected:the unit’s address is shown at top right (only for units in modular configuration)
8 - CONTROL USER MENU - TIMER Press MENU Press TIMER Select one of the 3 c ategories proposed  If “DAILY TIMER” is sel ected , the “WEEKLY SHEDULE” cannot be ac tivated and vice versa. If the unit is c ontrolled via a remote On -Off or Mod bus, DAILY and WEEKLY timers are disabled .
Page 38
8 - CONTROL TIMER menu - WEEKLY TIMER Select WEEKLY SCHEDULE Press or to sel ect the d ay Set ON or OFF  Press OK to c onfirm Press or to select timer 1 or timer 2 Press ON/OFF when the cursor is over the word ACT Press ...
Page 39
8 - CONTROL USER menu - SILENT MODE SWITCH Press or to selec t the mod e: Stand ard , Sil ent, Supersilent Press OK to save the settings USER menu - DOUBLE SETPOINT Press or to ENABLE or DISABLE Enable the double setpoint Press ...
Page 40
8 - CONTROL USER menu - TEMPERATURE COMPENSATION Press or to sel ect: COOL MODE HEAT MODE The water temperature is adjusted based on the outdoor temperature T4. COOLING HEATING The following parameters can be adjusted: The following parameters can be adjusted: ...
Page 41
8 - CONTROL USER MENU - DOMESTIC HOT WATER Select HOT WATER single unit HOT WATER SWITCH HOT WATER SWITCH units in modular configuration SELECT THE ADDRESS select address enable domestic hot water, if applicable activate priority of domestic hot water, if applicable minimum and maximum operating times of the unit once it has entered the corresponding mode...
Page 42
8 - CONTROL USER MENU - AUXILIARY HEATER dom estic hot water storage (wiring diagram : KA -H2) selec t heater c ontrol single unit units in modular configuration select address...
TROUBLESHOOTING STATUSES DISPLAY If the keyboard is remote, it is possible to read the unit statuses also from the display on the main board. Press UP on the main board. Standby: unit address (88 to the left) + online number (88 to the right)On: frequency defrosting: dFdF unit address 0.xx...
Page 44
TROUBLESHOOTING electronic expansion valve opening B (/20) 26.xx electronic expansion valve opening C (/4) 27.xx 28.xx high pressure low pressure L.xx overheating 30.xx intake temperature 31.xx 32.xx silent static pressure 33.xx DC voltage A (reserved) 34.xx DC voltage B (reserved) 35.xx frequency limit (0 = None;...
TROUBLESHOOTING Alarm reset: turn the unit off and on again. NO TE Before resetting an alarm, identify and remove the cause generating that. Repeated resets can cause irreversible damage. Master unit If the Master unit’s power supply is disconnected, all of the group's units stop.
Page 46
TROUBLESHOOTING Error code Description EEPROM error - main board EEPROM error - inverter A module EEPROM error - inverter B module phases sequence - control from main board communication error between main board and keypad “Total” outlet water temperature probe Tw fault (only for master unit) outlet water temperature probe Two fault condenser temperature probe T3A fault condenser temperature probe T3B fault...
Page 47
TROUBLESHOOTING Inlet / outlet water temperature difference Reserved winter antifreeze evaporator low pressure in cooling antifreeze protection evaporator low temperature in cooling circuit board lock - controller lock/unlock error high room temperature probe T4 Tfin module, high temperature IPM module error, circuit A IPM module error, circuit B fan A module fan B module...
Page 48
TROUBLESHOOTING radiator temperature sensor Tfin2 Reserved Reserved pressure sensor return air temperature sensor recovery temperature sensor fan A fan B fan C DIP switch for modular unit configuration error 3 times PL module protection low voltage high voltage MCE error speed 0 no phase variation of frequency higher than 15Hz...
Page 49
SAFETY WARNINGS FOR OPERATIONS ON UNITS CONTAINING R32 Cooling equipment checks Area checks Should a replacement be necessary, the new Before working on systems containing flammable components installed must be suitable for the refrigerants, perform safety checks to reduce the risk purpose envisaged and compliant with specifications.
Page 50
SAFETY WARNINGS FOR OPERATIONS ON UNITS CONTAINING R32 Repairing sealed components If a leak is identified that requires brazing, all the refriger- During the reparation operations of sealed compo- ant must be recovered from the system or isolated (using interception valves) in a section of the system far away nents, disconnect all the equipment before removing sealed casings etc.
Page 51
SAFETY WARNINGS FOR OPERATIONS ON UNITS CONTAINING R32 Tanks must be equipped with a perfectly-functioning safety Dismantling valve and relative interception valves. Before performing this procedure, it is essential that the Empty recovery tanks are evacuated and, if possible, cooled technician has become familiar with the equipment and the before recovery.
11 - MAINTENANCE Safety Operate in compliance with safety regulations in force. To carry out the operations use protection devices: gloves, goggles, helmet, headphones, protective knee pads. All operations must be carried out by personnel trained on possible risks of a general nature, electrical and deriving from operating with equipment under pressure.
Page 53
11 - MAINTENANCE intervention frequency (months) Presence of corrosions Panel fixing Fan fixing coil cleaning Water filter cleaning water: quality, pH, glycol concentration check exchanger efficiency circulation pump Check of the fixing and the insulation of the power lead 10 earth cable check 11 Electric panel cleaning 12 power remote controls status 13 clamp closure, cable isolation integrity...
11 - MAINTENANCE Unit booklet Foresee a unit schedule to keep trace of the interventions made on the unit. In this way, it will be easier to adequately schedule the various interventions and facilitate any troubleshooting. On the schedule note: date ...
11 - MAINTENANCE Water side heat exchanger The exchanger must to be able to provide the maximum thermal exchange, therefore it is essential for the inner surfaces to be clean of dirt and build-up. Periodically check the difference between the temperature of the supply water and the condensation temperature: if the difference is greater than 8°C–10°C it is advisable to clean the exchanger.
Page 56
11 - MAINTENANCE Air coil Accidental contact with the exchanger fins can cause cuts: wear protective gloves. The coil must allow maximum thermal exchange, therefore, the surface must be clear from dirt and scaling. It is recommended a quarterly cleaning of the coils, as the minimum.
12 - DECOMMISSIONING Disconnection WARNIN G Before performing any operation, read the warnings found in the Maintenance chapter. Avoid leak or spills into the environment. Before disconnecting the unit, the following must be recovered, if present: refrigerant gas ...
13 - RESIDUAL RISKS General In this section the most common situations are indicated,as these cannot be controlled by the manufacturer and could be a source of risk situations for people or things. Danger zone This is an area in which only an authorised operator may work. The danger zone is the area inside the unit which is accessible only with the deliberate removal of protections or parts thereof.
Page 59
13 - RESIDUAL RISKS Do not remain in the vicinity of the safety valve and never leave the refriger-ating system taps closed. Electric parts An incomplete attachment line to the electric network or with incorrectly sized cables and/or unsuitable protective devices can cause electric shocks, intoxication, damage to the unit or fires.
Page 60
MODULAR CONFIGURATION UNITS This feature allows up to 16 units to be connected. Bus comunicazione unità modulare The system is completely controlled by the Master unit. Each connected module is identified by an address, from 0 to 15: the Master unit is identified as 0. The TW leaving water temperature control probe, the flow switch and the auxiliary electric heater must be controlled by the master unit.
Page 61
MODULAR CONFIGURATION UNITS Single/multiple pump system Set up the DIP S12-2 according to the type of system. Single water pump The retaining valve is not necessary with this configuration. Single water pumps. The pump control is only activated on the master unit dip S12-2 = OFF Multiple water pumps.
MODULAR CONFIGURATION UNITS MODULAR CONFIGURATION UNITS Modular unit communication bus Set the correct date and time on each unit before connecting them to the network. Set multiple configuration on each unit. SW12-2 : ON unit on modular configuration (or enabling DHW menu) OFF single unit The modular configuration is made up of two networks: the controller network and the unit network (main keypads).
Page 63
MODULAR CONFIGURATION UNITS START-UP Complete system management is carried out by the master unit, identified by address 0. Thermoregulation takes place on the supply temperature of the entire system (Tw). At switch-on, when a load is requested, the units are switched on in sequence based on their address, in numerical order.
General technical data Performance The Product is compliant with the ErP (Energy Related Products) European Directive. It includes the Commission delegated Regulation (EU) No 811/2013 (rated heat output ≤ 70 kW at specified reference conditions) and the Commission delegated Regulation (EU) No 813/2013 (rated heat output ≤ 400 kW at specified reference conditions) Contains fluorinated greenhouse gases (GWP 675) Entering/leaving water temperature user side 30/35 °C, Entering external exchanger air temperature 7 °C (R.H.
Page 65
Construction SIZE 10.1 12.1 14.1 16.2 18.2 22.2 30.2 35.2 40.2 Compressor Type of compressors Rotary Inverter Scroll inverter Refrigerant No. of compressors Oil charge Refrigerant Charge 17,5 17,5 17,5 No. of circuits User side exchanger Type of internal exchanger Water content 2,44 2,44...
Page 66
Sound levels - Standard mode Sound power level Sound Sound pressure power SIZE Octave band (Hz) level level 1000 2000 4000 8000 dB(A) dB(A) 10.1 12.1 14.1 16.2 18.2 22.2 30.2 35.2 40.2 Sound levels refer to units with full load under nominal test conditions. The sound pressure level refers to a distance of 1 meter from the outer surface of the unit operating in open field.
Page 67
Sound levels - At maximum conditions Sound power level Sound Sound pressure power SIZE level level Octave band (Hz) 1000 2000 4000 8000 dB(A) dB(A) 10.1 12.1 14.1 16.2 18.2 22.2 30.2 35.2 40.2 Sound levels refer to units with maximum test conditions. Data referred to the following conditions in heating: For maximum capacity supplied in silent mode, a correction factor of 0,90 shall be - internal exchanger water = 30/35°C...
Operating range Cooling - Size 10.2 - 40.2 Twu [°C] = Leaving exchanger water temperature Tae [°C] = External exchanger inlet air temperature Normal operating range. Operating range where the use of ethylene glycol is mandatory in relation to the temperature of the water at the outlet of the user side exchanger. Heating - Size 10.2 - 22.2 Twu [°C] = Leaving exchanger water temperature Tae [°C] = External exchanger inlet air temperature...
Page 69
DHW - Size 10.2 - 22.2 Twu [°C] = Leaving exchanger water temperature Tae [°C] = External exchanger inlet air temperature Normal operating range. DHW - Size 30.2 - 40.2 Twu [°C] = Leaving exchanger water temperature Tae [°C] = External exchanger inlet air temperature Normal operating range.
Need help?
Do you have a question about the WSAN-YSi R32 and is the answer not in the manual?
Questions and answers