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CLIVET WSAN-YMi 21 R32 Manual For Installation, Use And Maintenance
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CLIVET WSAN-YMi 21 R32 Manual For Installation, Use And Maintenance

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Summary of Contents for CLIVET WSAN-YMi 21 R32

  • Page 2 Rapid guide WSAN-YMi 21-81 Domestic Hot Water Remote On - Off External signals MENU FOR SERVICEMAN DHW MODE SETTING Boiler Solar panels HEATING mode HEATING + DHW mode MENU MENU FOR SERVICEMAN FOR SERVICEMAN OTHER HEATING SOURCE OTHER HEATING SOURCE...
  • Page 3 Rapid guide WSAN-YMi 21-81 Backup Heather Thermostat MENU MENU FOR SERVICEMAN FOR SERVICEMAN ROOM THERMOSTAT = YES OTHER HEATING SOURCE MODE SETTING = YES Radiant panels and fancoil Radiant panels and fancoil - mixed - not mixed...
  • Page 4 Yours faithfully. CLIVET Spa The data contained in this manual is not binding and may be changed by the manufacturer without prior notice. Reproduction, even is part, is FORBIDDEN © Copyright - CLIVET S.p.A. - Feltre (BL) - Italia...

  • Page 5: Table Of Contents

    CONTENTS Series Saftey considerations General information Installation Water connections Electrical connections Start-up and configuration Service information Maintenance - service Trouble shooting Modbus mapping table Controller user manual Controller navigation menu General technical data...
  • Page 6 Product line Size Nominal kW Power supply 230M 1-phase 230M 1-phase 230M 1-phase 230M 1-phase 230M 1-phase 230M 1-phase 400TN 3-phase 400TN 3-phase 400TN 3-phase...
  • Page 7 The precautions listed here are divided into the following types.They are quite important, so be sure to follow them carefully. Meanings of DANGER, WARNING, CAUTION and NOTE symbols. DANGER Indicates an imminently hazardous situation which if not avoided, will result in death or serious injury. WARNING Indicates a potentially hazardous situation which if not avoided, could result in death or serious injury.
  • Page 8 DANGER Before touching electric terminal parts, turn off power switch. When service panels are removed, live parts can be easily touched by accident. Never leave the unit unattended during installation or servicing when the service panel is removed. Do not touch water pipes during and immediately after operation as the pipes may be hot and could burn your hands. To avoid injury, give the piping time to return to normal temperature or be sure to wear protective gloves.
  • Page 9 CAUTION  Ground the unit.  Grounding resistance should be according to local laws and regulations.  Do not connect the ground wire to gas or water pipes, lightning conductors or telephone ground wires.  Incomplete grounding may cause electric shocks. ...
  • Page 10  Confirm the safety of the installation area ( walls, floors, etc. ) without hidden dangers such as water, electricity, and gas.Before wiring/pipes.  Before installation , check whether the user's power supply meets the electrical installation requirements of unit ( including reliable grounding , leakage , and wire diameter electrical load, etc.
  • Page 11 These units are used for both heating and cooling applications. They can be combined with fan coil units, floor heating applications, low temperature high efficiency radiators, domestic hot water tanks (not supplied) and solar kits (not supplied). A wired controller is supplied with the unit . The unit have a freeze prevention function that uses the heat pump and backup heater (option) to keep the water system safe from freezing in all conditions.
  • Page 12 Not supplied. A domestic hot water tank(with or without booster heater) can be connected to the unit. See table for specific tank. If the tank volume is greater than 240L, the temperature probe (T5) should be installed at a position higher than half of the tank’s height.
  • Page 13 Installation Fittings Quantity Name 5~9kW 12~16kW Installation and owner’s manual(this book) Y-shape filter Water outlet connection pipe assembly Wired controller Tighten belt for customer wiring use Thermistor for domestic hot water tank or additional heating source* Extension wire for T5 * The thermistor can be used to detect temperature of water.
  • Page 14 Be sure to confirm the model name and the serial number of the unit. Due to relatively large dimensions and heavy weight, the unit should only be handled using lifting tools with slings. The slings can be fitted into foreseen sleeves at the base frame that are made specifically for this purpose. CAUTION To avoid injury, do not touch the air inlet or aluminum fins of the unit.
  • Page 15 ATTENZIONE There is flammable refrigerant in the unit and it should be installed in a well-ventilated site. If the unit is installed inside, an additional refrigerant detection device and ventilation equipment must be added in accordance with the standard EN378. Be sure to adopt adequate measures to prevent the unit from being used as a shelter by small animals.
  • Page 16 In case of strong wind and the wind direction can be fore- seen,refer to the figures below for installation of the unit(any one is OK): Turn the air outlet side toward the building's wall, fence or screen. NOTE Unit is top heavy! Try not to install on the building frame.
  • Page 17 Check the strength and level of the installation ground so that the unit may not cause any vibrations or noise during its operation. In accordance with the foundation drawing in the figure, fix the unit securely by means of foundation bolts. (Prepare four sets each of Φ10 Expansion bolts, nuts and washers which are readily available in the market.) Screw in the foundation bolts until their length is 20 mm from the foundation surface.
  • Page 18 In case of stacked installation 2) In case obstacles exist in front of the air inlet. 1) In case obstacles exist in front of the outlet side. Unit A(mm) 5~9kW ≥1000 12~16kW ≥1500 1) In case of installing one unit per row. Unit A(mm) B1(mm)
  • Page 19 2) In case of installing multiple units in lateral connection per row. Unit A(mm) B1(mm) B2(mm) C(mm) ≥2500 ≥1000 ≥300 ≥600 5 / 7 / 9kW ≥3000 ≥1500 ≥300 ≥600 12 / 14 / 16kW...
  • Page 20 If the water hardness is high install a system suitable to  confirming to local regulations preserve the unit from harmful deposits and limestone  Langelier (IL) index between 0 and +0.4 formations.  within the limits indicated by table If necessary, fit a water softener to reduce water hardness.
  • Page 21 Option Option Installation inside the unit Installation outside the unit Resistance power: 3kW - 4,5 kW 1-phase; 4,5 kW 3-phase Resistance power: 3kW 1-phase 5,7,9 kW. Resistance power: 4.5kW 1-phase or 3-phase12,14,16 kW Air purge valve Water outlet connection Water vessel with backup heater(optional) Pressure relief valve Expansion vessel Water inlet connection...
  • Page 23 Air purge valve Remaining air in the water circuit will be automatically removes air from the water circuit. Backup heater(optional) Provides additional heating capacity when the heating capacity of the heat pump is insufficient due to very low outdoor temperature. Also protects the external water piping from freezing.
  • Page 24 The units are equipped with a water inlet and outlet for connection to a water circuit. The units should only be connected to closed water circuits. Connection to an open water circuit would lead to excessive corrosion of the water piping. Only materials complying with all applicable legislation should be used.

  • Page 25: Installation

    NOTE In most applications this minimum water volume will be satisfactory. In critical processes or in rooms with a high heat load though, extra water might be required. When circulation in each space heating loop is controlled by remotely controlled valves, it is important that this minimum water volu- me is kept even if all the valves are closed.
  • Page 26 Example 1： The unit (16kW) is installed 10m below the highest point in the water circuit. The total water volume in the water circuit is 50 L. In this example, no action or adjustment is required. Example 2： The unit(16kW) is installed at the highest point in the water circuit. The total water volume in the water circuit is 150 L. Result: 1.
  • Page 27 NOTE The unit is only to be used in a closed water system. Application in an open water circuit can lead to excessive corrosion of the water piping:  Never use Zn-coated parts in the water circuit. Excessive corrosion of these parts may occur as copper piping is used in the unit's internal water circuit.
  • Page 28 Propylene Glycol Modification coefficient Quality of gly- Freezing point/°C Cooling capacity Power Water Water flow col/% modification modification resistance modification 1.000 1.000 1.000 1.000 0.976 0.996 1.071 1.000 0.961 0.992 1.189 1.016 0.948 0.988 1.380 1.034 If no glycol is added, the water must be drained out when there is a power failure. Water may enter into the flow switch and cannot be drained out and may freeze when the temperature is low enough.
  • Page 29 NOTE Be aware of the hygroscopic property of glycol. It absorbs moisture from the environ-ment. Leaving the cap off the glycol container causes the concentration of water to increase. The glycol concentration is then lower and the water could freeze. Preventive actions must be taken to ensure minimal exposure of the glycol to air.
  • Page 30 The complete water circuit including all piping, must be insulated to prevent:  condensation during cooling operation  reduction of the heating and cooling capacity  freezing of the outside water piping during winter. The thickness of the sealing materials must be at least 13 mm with λ= 0.039 W/mK in order to prevent freezing on the outside water piping.
  • Page 31 WARNING A main switch or other means of disconnection, having a contact separation in all poles, must be incorporated in the fixed wiring in accordance with relevant local laws and regulations. Switch off the power supply before making any connections. Use only copper wires.
  • Page 33 Outdoor unit P_d: DHW pump (not supplied) Solar energy kit (not supplied) SV2: 2-way valve (not supplied) User interface SV1: 3-way valve for domestic hot water tank (not sup- plied) Room thermostat (not supplied) Domestic hot water tank Boiler (not supplied) Booster heater P_s: Solar pump (not supplied) Contactor...
  • Page 34 Main control board of hydraulic module Main control board of hydraulic module PCB C (at back of the PCB B,only for 3 phase unit) The picture is for reference only...
  • Page 35 1-phase 12~16kW High voltage wire hole 3-phase 12~16kW Low voltage wire hole High voltage wire hole Compressor connection port W Drainage pipe hole Low voltage wire hole Low voltage wire hole(backup) Low voltage wire hole(backup) Water inlet Water outlet 1-phase 5/7/9 kW High voltage wire hole Low voltage wire hole Drainage pipe hole...
  • Page 36  Use a round crimp-style terminal for connection to the power supply terminal board. In case it cannot be used due to unavoidable reasons, be sure to observe the following instructions.  Do not connect different gauge wires to the same power supply terminal. (Loose connections may cause overheating.) ...
  • Page 37 Only for models that contain backup heater. Power circuit and cable requirements CAUTION Be sure to use a dedicated power circuit for the backup heater. Never use a power circuit shared by another appliance. Use the same dedicated power supply for the unit, backup heater and booster heater (domestic hot water tank). This power circuit must be protected with the required safety devices according to local laws and regulations.
  • Page 38 Unit 5 / 7 / 9 kW Unit 12 / 14 / 16 kW Solar input / Pump_S DHW electric back heating Additional heat source SV3 (3-way zone 2) Pump_O SV1 (3-way) Feedback switch signal input Remote shut down External backup heater kit Pump_C / Pump_D Defrosting prompt signal Room thermostat...

  • Page 39: Start-Up And Configuration

    Procedure  Connect the cable to the appropriate terminals as shown in the picture.  Fix the cable with cable ties to the cable tie mountings to ensure stress relief. Remote shut down: TBH tank boost heater Voltage 220-240VAC Maximum running current(A) Wiring size(mm 0.75 Control port signal type...
  • Page 40 Voltage 220-240VAC Maximum running current(A) Wiring size(mm 0.75 Control port signal type Type 2 Voltage 220-240VAC Maximum running current(A) Wiring size(mm 0.75 Control port signal type Type 2 Voltage 220-240VAC Maximum running current(A) Wiring size(mm 0.75 Control port signal type Type 2 FUSE NOTE...
  • Page 41 optional Voltage 220-240VAC Maximum running current(A) Wiring size(mm 0.75 Voltage 220-240VAC NOTE For 5/7/9 kW unit, the terminal number is 25 and 26 Maximum running current(A) Wiring size(mm 0.75 Control port signal type Type 2 Voltage 220-240VAC Maximum running current(A) Wiring size(mm 0.75 Control port signal type...
  • Page 42 COMMUNICATION NOTE Use shielded wire and earth the wire. This equipment supports MODBUS RTU communication protocol. - See ATTACHMENTS Wire type 5 wire shielded cable Wire section(mm 0.75~1.25 Maximum wire length(m) Input voltage (A/B) 13.5VAC Do not install the unit in a place with much oil, steam, sulfide gas. Otherwise, the product may deform and fail.
  • Page 43 1) Use straight head screwdriver to insert in the buckling position in the bottom of wired controller, and spin the screwdriver to take down the back cover. (Pay attention to spinning direction, otherwise will damage the back cover!) 2) Use three M4X20 screws to directly install the back cover on the wall. 3) Use two M4X25 screws to install the back cover on the 86 electrician box, and use one M4X20 screws for fixing on the wall.
  • Page 44 Avoid the water enter into the wired remote controller, use trap and putty to seal the connectors of wires during wiring installation. Wiring Wall hole and wiring hole hole Diameter：ø8 --ø10 Putty Putty Putty Trap Trap Trap After adjusting the front cover and then buckle the front cover; avoid clamping the communication switching wire during installation. Sensor can not be affected with damp.
  • Page 45 There are three methods for connecting the thermostat cable and it depends on the application. Method A  On-Off + Heat from input H - L1  On-Off + Cool from input C - L1 User interface setting: ROOM THERMOSTAT and ROOM THERMOSTAT to MODE SET Method B ...
  • Page 46 The unit should be configured by the installer to match the installation environment (outdoor climate, installed options, etc.) and user expertise. CAUTION It is important that all information in this chapter is read sequentially by the installer and that the system is configured as applicable. The Climate related curves can be selected in the user The terms related to this unit are shown in the table below.
  • Page 47 Outdoor Temperatures T4 Application Curve number Low temperature High temperature HEATING mode Low temperature curves HEATING mode High temperature curves...
  • Page 48 Outdoor Temperatures T4 Application Curve -5~ 14 15~ 21 22~ 29 30~ 46 number Low temperature High temperature COOLING mode Low temperature curves COOLING mode High temperature curves...
  • Page 49 DIP switch 13 is located on the hydraulic module main control board and allows configuration of additional heating source thermistor installation, the second inner backup heater installation, etc. WARNING Switch off the power supply before opening the switch box service panel and making any changes to the DIP switch settings. Factory ON = 1 OFF = 0...
  • Page 50 DIP switch is located on the main board. If the user configuration load is small, please select the dial code type according to the actual load. This function is only for single-phase models (Three phase model this function reservation) WARNING Switch off the power supply before opening the switch box service panel and making any changes to the DIP switch settings.
  • Page 51  Ground wiring： Make sure that the ground wires have been connected properly and that the ground terminals are tightened.  Internal wiring： Visually check the switch box for loose connections or damaged electrical components.  Mounting： Check that the unit is properly mounted, to avoid abnormal noises and vibrations when starting up the unit. ...
  • Page 52 12/14/16kW - Available external static pressure VS flowrate DANGER If it's necessary to check the running status of the pump when unit power on. Please do not touch the internal electronic control box components to avoid electric shock. 1) Pump LED diagnosis and solutions The pump has an LED operating status display.
  • Page 53 The unit shall be configured by the installer to match the installation environment (outdoor climate, installed options, etc.) and user demand. A number of field settings are available. These settings are accessible and programmable through “FOR SERVICEMAN” in user interface. Keys Function MENU...
  • Page 54 How to set the DHW mode To determine whether the DHW mode is effective. Go to MENU> FOR SERVICEMAN> DHW MODE SETTING. Press OK. The following page is displayed: How to set the Heat mode To determine whether the HEAT mode is effective, go to MENU >...
  • Page 55 Only ROOM TEMP = YES How to set the AUTO mode To determine whether the AUTO mode is effective, go to MENU > FOR SERVICEMAN > AUTO MODE SETTING. Press OK. The following page is displayed. WATER FLOW TEMP = YES ROOM TEMP = YES Zone 1 Zone 2...
  • Page 56 HOLIDAY AWAY setting About setting About room thermostat The HOLIDAY AWAY SETTING is used to set the outlet water The ROOM THERMOSTAT is used to set whether the room temperature to prevent freezing when away for holiday.. thermostat is available. How to enter the setting How to set the room thermostat To enter the HOLIDAY AWAY SETTING, go to MENU >...
  • Page 57 If YES is selected, the following page is displayed: The RESTORE FACTORY SETTING is used to restore all the parameters set in the user interface to the factory setting. To restore factory settings, go to MENU > FOR SERVICEMAN > RESTORE FACTORY SETTINGS. Press OK.
  • Page 58 When the HEAT MODE RUNNING is selected, the page will If you select AIR PURGE : displayed as follows: When in air purge mode, the 3-way valve will open, the 2-way valve will close. During HEAT MODE test running, the default target outlet 60s later the pump in the unit (PUMPI) will operate for 10min water temperature is 35°C.
  • Page 59 When special functions are active, the wired controller cannot operate , it is not possible to return to the homepage and the screen shows the page where the specific function is running. During preheating for floor, all the buttons except OK are NOTE invalid.
  • Page 60 When the cursor is on OPERATE FLOOR DRYING? Use UP DOWN to scroll to YES and press OK. The page will be displayed as follows: The AUTO RESTART function is used to select whether the unit reapplies the user interface settings at the time when power returns after a power supply failure.
  • Page 61 The installer is obliged to verify correct operation of unit after installation. Final check Before switching on the unit, read following recommendations:  When the complete installation and all necessary settings have been carried out, close all front panels of the unit and refit the unit cover.
  • Page 62 setting Code State Default unit interval DHW MODE Enable or disable the DHW mode:0=NON,1=YES DISINFECT Enable or disable the disinfect mode:0=NON,1=YES DHW PRIORITY Enable or disable the DHW priority mode:0=NON,1=YES DHW PUMP Enable or disable the DHW pump mode:0=NON,1=YES DHW PRIORITY TIME Enable or disable the DHW priority time set:0=NON,1=YES dT5_ON The temperature difference for starting the heat pump...
  • Page 63 setting Code State Default unit interval The ambient temperature 1 of climate related curves for 2.10 T4C1 °C cooling mode. The ambient temperature 1 of climate related curves for 2.11 T4C2 °C cooling mode. The type of zone1 end for cooling mode：0=FCU(fan coil 2.12 ZONE1 C-EMISSION unit)，1=RAD.(radiator)，2=FLH(floor heating)
  • Page 64 setting Code State Default unit interval The temperature difference betw een T1S and T1 for dT1_IBH_ON °C starting the backup heater. The time that the compressor has run before the first t_IBH_DELAY backup heater turns on T4_IBH_ON The ambient temperature for starting the backup heater °C The temperature difference between T1S and T1 for dT1_AHS_ON...
  • Page 65 DANGER Risk of fire / flammable materials 1) Checks to the area Prior to beginning work on systems containing flammable refrigerants, safety checks are necessary to ensure that the risk of ignition is minmised. For repair to the refrigerating system, the following precautions shall be complied with prior to conducting work on the system.
  • Page 66 Initial safety checks shall include:  That capacitors are discharged: this shall be done in a safe manner to avoid possibility of sparking;  That there no live electrical components and wiring are exposed while charging, recovering or purging the system; ...
  • Page 67 14) Removal and evacuation When breaking into the refrigerant circuit to make repairs of for any other purpose conventional procedures shall be used, However, it is important that best practice is followed since flammability is a consideration. The following procedure shall be ...
  • Page 68 18) Labelling Equipment shall be labelled stating that it has been de-commissioned and emptied of refrigerant. The label shall be dated and signed. Ensure that there are labels on the equipment stating the equipment contains flammable refrigerant. 19) Recovery  When removing refrigerant from a system, either for service or decommissioning, it is recommended good practice that all refrigerants are removed safely.
  • Page 69 Check that the backup heater insulation cover is fastened be carried out at regular intervals. tightly around the backup heater vessel. This maintenance has to be carried out by your local Clivet  Domestic hot water tank pressure relief valve (field technician.
  • Page 70 Safety valve warranty period is 24 months. Under the specified conditions, if flexible sealing parts is used, the safety valve life expectancy is 24 to 36 months, if metal or PIFE sealing components is used, the average life expectancy is 36 to 48 months. Visual inspection is needed after that period, maintenance people should check the appearance of the valve body and the operating environment.
  • Page 71 This section provides useful information for diagnosing and correcting certain troubles which may occur in the unit. This troubleshooting and related corrective actions may only be carried out by your local technician. Before starting the troubleshooting procedure, carry out a thorough visual inspection of the unit and look for obvious defects such as loose connections or defective wiring.
  • Page 72 The unit is turned on but the compressor is not starting (space heating or domestic water heating) POSSIBLE CAUSES CORRECTIVE ACTION In case of low water temperature, the system utilizes the backup heater to reach the minimum water temperature first (12°C). The unit must start up out of its ...
  • Page 73 Space heating capacity shortage at low outdoor temperatures Check that the "OTHER HEATING SOURCE/ BACKUP HEATER"is enabled, see chapter 9 Start-up and configuration - OTHER HEATING SOURCE. Check whether or not the thermal protector of the backup heater has been activated (see chapter to Backup heater operation is not Electronic board layout - main control board to thermal protector of the backup heater for location of activated.
  • Page 74 This menu is for installer or service engineer reviewing the operation parameter.  At home page, go to ''MENU''>''OPERATION PARAMETER''.  Press ''OK''.  There are five pages for the operating parameter as following. Use UP DOWN scroll. INFORMATION The power consumption parameter is preparatory. Some parameter is not be activated in the system, the parameter will show "--"...
  • Page 75 When a safety device is activated, an error code will be displayed on the user interface. A list of all errors and corrective actions can be found in the table below. Reset the safety by turning the unit OFF and back ON. In case this procedure for resetting the safety is not successful, contact your local dealer.
  • Page 76 ERROR MALFUNCTION OR FAILURE CAUSE AND CORRECTIVE ACTION CODE PROTECTION Check that all shut off valves of the water circuit are completely open. 1. Check if the water filter needs cleaning. 2. Refer to chapter WATER CONNECTIONS - Charging water 3.
  • Page 77 ERROR MALFUNCTION OR FAILURE CAUSE AND CORRECTIVE ACTION CODE PROTECTION 1. Whether there is power connected to the PCB and driven board. Check the PCB indicator light is on or off. If Light is off, reconnect the power supply wire. Communication error between inverter module PCB A and main 2.
  • Page 78 ERROR MALFUNCTION OR FAILURE CAUSE AND CORRECTIVE ACTION CODE PROTECTION The condenser refrigerant outlet The outside ambient temperature is too high(higher than 30°C, the unit still operate temperature is too high in heating heat mode. close the heat mode when the ambient temperature is higher than 30° mode for more than 10 minutes.
  • Page 79 ERROR MALFUNCTION OR PROTECTION FAILURE CAUSE AND CORRECTIVE ACTION CODE 1. The same reason to P1. 2. System is lack of refrigerant volume. Charge the refrigerant in right volume. High discharge temperature 3. TW_out temp sensor is loosen Reconnect it.. protection.
  • Page 80 ERROR MALFUNCTION OR FAILURE CAUSE AND CORRECTIVE ACTION CODE PROTECTION 1. Heat exchanger cover is not removed. Remove it. 2. Heat exchanger is dirty or something is block on the surface. Clean the heat High temperature protection of exchanger or remove the obstruction. refrigerant outlet temp of condenser.
  • Page 81 The Modbus addressing of the unit can be set in two modes:  with the rotary switches (Method A) or from the HMI keyboard (Method B). Where possible, it is recommended to make the setting from the HMI. Method A (for AA models, sizes 21-81) The rotating coded switch S3(0-F) on the main control board of hydraulic module is used for set the modbus address.
  • Page 82 1 (PLC:40002) Setting the mode 1: Auto; 2: Cool; 3: Heat; Others: Invalid 2 (PLC:40003) Setting water temperature T1s Water temperature T1s is corresponding to the floor heating. 3 (PLC:40004) Setting air temperature Ts The room temperature range is between 17°C and 30°C, and is valid when there is Ta. 4 (PLC:40005) The water tank temperature range is between 40°C and 60°C.
  • Page 83 BIT15 Reserved BIT14 Reserved BIT13 Reserved BIT12 Reserved BIT11 Reserved BIT10 Reserved BIT9 Reserved BIT8 Solar energy signal input 128 (PLC:40129) Status BIT7 Room temperature controller cooling BIT6: Room temperature controller heating BIT5: Outdoor unit test mode mark BIT4: Remote On/Off (1: d8) BIT3: Oil return BIT2:...
  • Page 84 BIT15 Supports backup heater (IBH) BIT14 IBH supports heating BIT13 IBH supports water heating BIT12 Supports AHS BIT11 AHS supports heating BIT10 AHS supports water heating BIT9 Supports solar energy module BIT8 Reserved PLC: Parameter setting 2 BIT7 Reserved BIT6: Reserved BIT5: Reserved...
  • Page 85 Longest duration of water heating by the heat pump, range: 10~600 min, default setting: 241 (PLC: 40242) t_DHWHP_max 120 min; Duration of limited water heating by the heat pump, range: 10~600 min, default setting: 242 (PLC: 40243) t_DHWHP_restrict 30 min; 243 (PLC: 40244) T4autocmin Default setting: 25°C, range: 20~29°C, setting interval: 1°C...
  • Page 86 Key lock The compressor is activated At the next scheduled action, the temperature will Pump active decrease The temperature not change Weekly schedule The temperature will decrease Time schedule The temperature will increase Outdoor temperature Fan coil Wi-Fi Radiator Domestic hot water (DHS) Floor heating (radiant panels) Disinfect function (anti-legionella) active Switch on...
  • Page 87 Away / at home holiday Anti-freeze mode active Defrosting mode active Silent mode active ECO mode active active Fan coil Radiator Radiant panels Keys Function MENU Access to the menu structure (from the screen) Moving the cursor on the display LEFT - RIGHT ...
  • Page 88 When you turn on the wired controller, the system will enter the language selection page, You can choose your preferred language, then press OK to enter the home pages. If you don't press OK in 60 seconds, the system will enter in the currently selected language. Depending on the system layout, the following home pages may be possible: ...
  • Page 89 The system includes the floor heating and domestic hot water function. Type 2 home page appears 23,5°C= desired ambient temperature SERVICEMAN menu Temp type setting Temp. Water flow NO Ambient Temp. NOTE It is necessary to install the wall-mounted control unit in the floor heating room to make it possible to control ambient temperature. The system provides floor heating and ambient heating for the fan coil unit.
  • Page 90 The system includes the cooling, ambient cooling function for the fan coil unit and domestic hot water. There is a main page and an additional one. 13°C= desired water flow temperature zone 1 23°C= actual DHW tank temperature SERVICEMAN menu Ambient thermostat TWO ZONES YES 23°C= desired water flow temperature zone 2...
  • Page 91 SN VIEW * Access by pwd is reserved to qualified personnel; The parameters changes may cause malfunctions.

  • Page 92: Service Information

    If the UNLOCK icon is on the screen, the controller is locked. Use the UNIT INTERFACE. The following page appears It is possible to control the activation / deactivation of the unit via the interface if AMBIENT THERMOSTAT = NO. Press LEFT and UP on the home page, the black cursor appears.
  • Page 93 If TYPE TEMP = AMBIENT TEMP. , the following pages are displayed: Use the AMBIENT THERMOSTAT. Use the interface to activate / deactivate the unit for the DHS. 1 - AMBIENT THERMOSTAT = NO. Press RIGHT and DOWN on the home page, the black cursor appears: Press LEFT and UP on the home page, the black cursor appears.
  • Page 94 If the ambient operation mode is deactivated (OFF), the following pages are displayed: Press LEFT and UP on the home page, the black cursor appears. If the cursor is on the temperature, use LEFT and RIGHT to select and use UP and DOWN to adjust the temperature.
  • Page 95 Go to MENU > OPERATION MODE. Go to MENU > OPERATION MODE - OK If you press any key, the following page is displayed: The following page is displayed: It is possible to select three modes: HEAT mode, COOL mode, AUTO mode. Use LEFT and RIGHT to scroll, press OK to select.
  • Page 96 INFORMATION Use LEFT RIGHT, UP and DOWN to scroll. When the ambient operation mode is changed, DEFAULT Use UP and DOWN to adjust the time and temperature. TEMP. switches off automatically. When the cursor is as shown in the figure, press OK. It is possible to use the DEFAULT TEMP function in HEAT or Timer 1 is selected.
  • Page 97 To use the HEAT mode in zone 1, select LOW HOT MODE ZONE 1 TEMP. To use the COOL mode in zone 1 select LOW COLD MODE ECO mode saves energy. ZONE 1 TEMP. MENU > PRESET TEMPERATURE > ECO MODE > If ON is selected, the following page is displayed: Press OK.
  • Page 98 INFORMATION SET. ECO MODE has two types of curves: the high temperature setting curve for heating the low temperature setting curve for heating If the high temperature for heating is set: it only has the high temperature setting curve for heating. If the low temperature for heating is set: it only has the low temperature setting curve for heating.
  • Page 99 INFORMATION INFORMATION If CURRENT STATUS is deactivated (OFF), the FAST DHW If CURRENT STATUS is deactivated (OFF), TANK HEATER function is not valid, while if it is active (ON) the FAST DHW cannot be activated. function is active. If the T5 tank sensor is in failure, the tank heater cannot work. The FAST DHW function is activated once.
  • Page 100 The setting is the following: Use LEFT RIGHT and UP DOWN to scroll and UP DOWN to adjust the time, mode and temperature. Move and press OK to select / deselect. 6 timers can be set. To cancel the TIMER, move the cursor and press OK. If the set start time is later than the end time (or if the temperature is not within mode range), the following page is displayed:...
  • Page 101 INFORMATION If the start and end times in a timer coincide, the timer is not valid. If the timer function is on and the weekly schedule is off, the most recent setting is effective. If the WEEKLY PROGRAM. It is activated, the related icon appears on the home page.
  • Page 102  TIMER or WEEKLY PROGRAM. they are not valid when ECO or COMFORT are activated. TIMER or WEEKLY PROGRAM. . they are activated when ECO or COMFORT are not in operation.  TIMER or WEEKLY PROGRAM. have the same priority. The function with the most recent setting is valid.
  • Page 103 Use ON-OFF to select active (ON) or disabled (OFF). Go to MENU > OPTIONS > HOLIDAY AWAY. If CURRENT STATUS is set to OFF, SILENT MODE is Press OK. invalid. The following page is displayed: When you select SILENCE LEVEL and press OK or RIGHT, the following page is displayed: Example: ...
  • Page 104 INFORMATION INFORMATION It is necessary to restore Holiday away or Holiday at home if  The remote control does not accept commands when the operating mode of the unit is changed. holiday away mode is active (ON).  Unit disinfecting is completed at 23:00 on the last day, if the related function is activated.
  • Page 105 This function allows you to prevent children from using the unit incorrectly. It is possible to lock or unlock the setting of the modes and control temperature regulation using the CHILD LOCK function. Select MENU> CHILD LOCK. The following page is displayed: Enter your current password.
  • Page 106 The menu includes the following items: 1. SERVICE CALL 2. ERROR CODE 3. PARAMETERS 4. VIEW How to access the menu INFORMATION Select MENU> SERVICE INFORMATION. It is possible to record a maximum of 8 error codes Press OK The following page is displayed: The parameter function allows you to view the main Service call can contain a phone or mobile phone number.
  • Page 107 This menu is reserved for the installer or the service technician who checks the operating parameters. Select MENU> OPERATING PARAMETERS Press OK. There are 6 pages relating to the operating parameters. Use UP DOWN to scroll. INFORMATION Entering the energy consumption parameter is optional. Parameters not activated in the system are marked with "--".
  • Page 108 Use LEFT RIGHT to move to YES. Press ''OK'' to select PA MODE. Select the corresponding PA Mode on the mobile device and continue with subsequent settings based on APP instructions. CAUTION After accessing PA Mode, if connection with the mobile phone has not been established, the Wifi icon flashes for 10 minutes, then disappears.

  • Page 109: Trouble Shooting

    Adding home equipment. WARNING 1. Choose the control unit model, then add the device Troubleshooting for networking failures. 2. Configure the control unit following APP instructions.  When connecting the product to the network, make sure that the phone is in close proximity to the product. ...
  • Page 110 SN VIEW...

  • Page 112: 14 - General Technical Data

    14 - General technical data Performance SIZE 400/3/50+N Power supply 230/1/50 Radiant panels Heating 4,65 6,65 8,60 12,3 14,1 16,3 12,3 14,1 16,3 Heating capacity (EN 14511:2018) 0,93 1,35 1,87 2,56 3,07 3,66 2,54 3,05 3,63 Total power input (EN 14511:2018) 5,00 4,94 4,60...
  • Page 113 General technical data Construction SIZE Power supply 230/1/50 400/3/50+N Compressor Type of compressors   Rotary Inverter DC Rotary Inverter DC Refrigerant   No. of compressors Oil charge 0,46 0,46 0,46 Refrigerant Charge User side exchanger Type of internal exchanger   Water content 1,01 1,01...
  • Page 114 General technical data Sound levels - Standard Mode Sound power level Sound Sound pressure power level level SIZE Octave band (Hz) 1000 2000 4000 8000 dB(A) dB(A) Sound levels refer to units with full load under nominal test conditions. The sound pressure level refers to a distance of 1 meter from the outer surface of the unit operating in open field. Noise levels are determined using the tensiometric method (UNI EN ISO 9614-2).
  • Page 115 General technical data Operating range - Cooling Twu [°C] = Leaving exchanger water temperature Tae [°C] = External exchanger inlet air temperature 1. Normal operating range Operating range - Heating Twu [°C] = Leaving exchanger water temperature Tae [°C] = External exchanger inlet air temperature Normal operating range Operating range with only back-up heate Operating range with the Hybrid version of the condensing boiler...
  • Page 116 General technical data Admissible water flow rates SIZE Minimum flow-rate Qmin [l/s] 0,14 0,20 0,26 0,36 0,42 0,48 Maximum flow-rate Qmin [l/s] 0,29 0,40 0,52 0,69 0,80 0,92 Fouling Correction Factors Internal exchanger m²C/W 0,44x10 (-4) 0,88x10 (-4) 0,96 0,99 1,76x10 (-4) 0,93 0,98...
  • Page 117 Dimensional drawings Size 21-41 DAAPB0001_0 DATA/DATE 13/05/2019 1. Compressor compartment 2. Electrical panel 3. Power input 4. Functional spaces 5. Electric fan (supply - return) 6. Internal exchanger water inlet (OD = 1” GAS M) 7. Internal exchanger water outlet (OD = 1” GAS M) 8.
  • Page 118 Dimensional drawings DAAPB0002_0 Size 61-81 Monophase DATA/DATE 15/05/2019 1. Compressor compartment 2. Electrical panel 3. Power input 4. Functional spaces 5. Electric fan (supply - return) 6. Internal exchanger water inlet (OD = 1” 1/4 GAS M) 7. Internal exchanger water outlet (OD = 1” 1/4 GAS M) 8.
  • Page 119 Dimensional drawings DAAPB0002_0 Size 61-81 Three Phase DATA/DATE 15/05/2019 1. Compressor compartment 2. Electrical panel 3. Power input 4. Functional spaces 5. Electric fan (supply - return) 6. Internal exchanger water inlet (OD = 1” 1/4 GAS M) 7. Internal exchanger water outlet (OD = 1” 1/4 GAS M) 8.
  • Page 120 EGALE APPRESENTANTE CLIVET S.P.A. - Via Camp Lonc, 25 - Z.I. VILLAPAIERA - 32030 FELTRE (BL) – ITALIA Cap. Soc. Eur 20.000.000 i.v. – C.F. e reg.Impr. BL n°.00708410253 – R.E.A. n°.66577 –P.I./ VAT :IT 00708410253 Tel. +39 0439 3131 - Fax +39 0439 313300 – Sito Web : www.clivet.it...
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  • Page 124 Via Camp Lonc 25, Z.I. Villapaiera 32032 Feltre (BL) - Italy Tel. +39 0439 3131 - Fax +39 0439 313300 info@clivet.it...

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