General; Power Supply And Charging - Panasonic Technics EAH-AZ60 Owner's Manual

General

Cannot operate the earphones.
• Try turning the power off and on. (After placing once into the charging cradle and waiting for about 15 seconds, take
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them out again.) ( 19)
• Touch sensor operations may be off. For more details, refer to the operating instructions for the "Technics Audio
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Connect" app. ( 20)
The left and right batteries deplete at different rates.
• There may be some difference between left and right due to signal and usage conditions.
Amazon Alexa is not responding.
• Make sure that the Amazon Alexa app is activated.
• Make sure that the voice assistant is set to Amazon Alexa.
• Make sure that data communication is enabled on the mobile device.
• Make sure that the device is paired with the Amazon Alexa app.

Power supply and charging

Cannot charge the unit.
• Is the USB charging cord connected firmly to the USB terminal of the computer? (
• Have the earphones been put into the charging cradle correctly? (
• Make sure to charge in a room temperature between 10 oC and 35 oC (50 oF to 95 oF).
• Make sure the computer is turned on and is not on standby or sleep mode.
• Is the USB port you are currently using working properly? If your computer has other USB ports, unplug the connector
from its current port and plug it into one of the other ports.
• If the measures mentioned above are not applicable, unplug the USB charging cord and plug it in again.
• If the charging time and operating time get shorter, the batteries in the earphones and charging cradle may be getting
depleted. (Charging cycles for built-in batteries: about 500 times each)
The earphones or charging cradle get warm during charging.
• The earphones and charging cradle may get warm while charging, but this is normal.
The earphones do not turn on.
• After placing once into the charging cradle and waiting for about 15 seconds, take them out again.
Other
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