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Technical Information; Warranty - Ecostrad Scala Instruction Manual

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3 | Technical Information

Maximum Working Pressure
Maximum Working Temperature
Reaction to Fire Class
4 | Cleaning
Regular cleaning with a soft cloth will keep the surface of your product looking new.
Soapy water can be used to remove stubborn marks. Do not use abrasive or
chemical cleaners as these will damage the surface finish over time.

5 | Warranty

The Ecostrad Scala carries a 5-year guarantee on the steel body and a 3-year
guarantee on paintwork. Within the stated period, starting from the date the
customer receives their unit, Ecostrad guarantee to repair or replace the unit where
a fault is due to defects in materials or manufacturing. Please refer to the element
manual for details of the warranty on electrical components.
The warranty does not cover any defect arising from damage, negligence, usage
outside the product's intended purpose or fair wear and tear. The warranty is only
valid when the towel warmer has been used with the supplied heating element, at
the specified supply voltage, and in accordance with all conditions specified in this
manual. The warranty will be void if the towel warmer has been tampered with, if
its fluid levels have been adjusted, or if the ratings label has been removed.
The warranty does not cover failures and faults due to force majeure, accidental
damage, mishandling, external impact, chemical agents or atmospheric
phenomena, incorrect use of the unit, the purchaser's faulty electrical installations,
transporting the unit or problems caused by the unit being handled by persons not
authorised by Ecostrad. An invoice may be required to confirm that installation
work has been carried out by a qualified professional. Ecostrad cannot accept
responsibility for damage, loss or injury caused by incorrect installation,
maintenance, cleaning or covering the unit.
The warranty is a contract with the original purchaser and does not transfer if the
unit is re-sold, gifted or inherited. Proof of purchase, including order number and
order confirmation or invoice, will be required if a claim is made. The warranty
covers only the model shown on the purchase invoice. The warranty covers the
repair or replacement of the defective product only and Ecostrad shall have no
Ecostrad_Scala_V1.3_17092021
1000 kPa (10 Bar)
110 °C
A1
4

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