Kenwood STZ-RF200WD Instruction Manual page 21

Issue
Recorded video isn't clear.
Video from the front and
rear camera are swapped.
The G-sensor does not
match vehicle movement
(up/down, forward/
backward, left/right)
Event recording does not
work.
Event recording starts
frequently.
GPS location data is not
being received. Or the
location is incorrect.
My cell phone won't connect
to the unit over a wireless
LAN connection.
The wireless LAN connection
is good, but the app can't
connect with the main unit.
Video from the rear camera
is not recording.
y Is video quality set to FINE?
3 Change the video quality setting to FINE.
y Is the camera lens dirty?
3 Wipe the lens with a lens cleaner or soft cloth dampened with water.
y Are the camera cables connected to the correct connection points on
the main unit?
3 Disconnect the in-line connectors and connect them to the correct
connection points.
y Is the unit oriented (X, Y, Z) to the vehicle's longitudinal, lateral, and
vertical axes?
3 Align the main unit and vehicle axes as best as you can.
* This will not affect impact notification sensitivity.
y Is impact notification sensitivity turned off or set low?
3 Gradually increase the impact notification sensitivity setting and
check again.
y Is the unit fixed securely to the vehicle?
3 Secure the unit so that it does not move.
y Is impact notification sensitivity set high?
3 Gradually decrease the impact notification sensitivity setting and
check again.
y Is the top of the GPS antenna covered by metal or something with a
metal coating?
3 Remove the item covering it.
Or move the GPS antenna to a location where nothing will cover it.
y Were you driving through a tunnel, a ravine, among high-rise
buildings, through an underpass, or something similar?
3 The surrounding environment may make it hard to receive GPS
signals in some places. Change locations and check whether
location information is received correctly.
y Did you switch the unit to wireless LAN mode?
3 Press and hold the switch for 3 seconds to switch to wireless LAN
mode. (See p. 1 6 for details)
y Was the password entered correctly?
3 Enter the correct password.
3 Reset the wireless LAN password using the Motorsports CAM App
and enter the default password, "12341234".
y Is the main unit already connected to another cell phone?
3 It cannot connect to multiple cell phones at the same time.
Disconnect the other cell phone.
y Is the rear camera set to OFF?
3 Set the rear camera to ON.
21
Cause / Solution