Limited Warranty - SodaStream TERRA User Manual

SODASTREAM LIMITED WARRANTY
SodaStream Sparkling Water Makers
Great care has been taken to ensure that your Sparkling Water Maker was delivered to you in good condition. SodaStream
warrants, subject to the terms and conditions set forth in this limited warranty, that your Sparkling Water Maker will be free
of defects in materials and workmanship under normal home use for 2 (two) years following the date of purchase. It is
recommended that you register your Sparkling Water Maker online by visiting www.sodastream.com and completing the
product registration form available on the website.
If your Sparkling Water Maker malfunctions within the warranty period, and we determine the problem is due to faulty
workmanship or materials, SodaStream will repair or replace it free of charge at SodaStream's discretion within the
limitations set out in this warranty. SodaStream may replace your Sparkling Water Maker with a reconditioned Sparkling
Water Maker, or an equivalent one if the model you purchased is no longer available. No refunds shall be given. This limited
warranty is available to consumers who purchased the Sparkling Water Maker for personal, family or household use.
This warranty DOES NOT cover damages to Sparkling Water Maker resulting from:
• Abuse, misuse, alteration of the Sparkling Water Maker, or commercial use.
• carbonating liquids other than water.
• Normal wear and tear (e.g. discoloration).
• Product malfunctions that were a result, in whole or in part, by alteration, disassembly, or repair of the Sparkling Water
Maker by a servicer other than an authorized SodaStream Service Center.
• the use of CO Cylinders or carbonating bottles other than those approved by SodaStream for use with your Sparkling
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Water Maker.
• the use of the Sparkling Water Maker with an adapter connected to the Cylinder valve or to the Sparkling Water Maker.
• the use of an expired Carbonating Bottle.
• accident, shipment or anything other than normal household use.
This warranty DOES NOT cover the Carbonating Bottles and CO
SodaStream is not liable for incidental or consequential damages. The consumer's sole and exclusive remedy shall be
repair or replacement according to the terms and conditions of this warranty. Some local laws do not allow the exclusion
or limitation of these damages, so these exclusions may not apply to you. To the extent that this warranty is inconsistent
with local law, this warranty shall be deemed modified to be consistent with such local law.
You may also have other rights, which vary in accordance with local laws. The benefits given to the consumer by this
warranty are in addition to other rights and remedies that may be afforded to the consumer by law in relation to this
Sparkling Water Maker.
To Obtain Warranty Service For Your Sparkling Water Maker
If your Sparkling Water Maker is in need of warranty service, please contact SodaStream Customer Service by visiting
www.sodastream.com. A SodaStream representative will give you specific instructions on how to arrange for the shipment
of your Sparkling Water Maker, at your expense, to one of our authorized service centers. Only SodaStream, or its agents,
are authorized to provide warranty repairs or service to your Sparkling Water Maker.
Non-Warranty Service
If SodaStream or its authorized agents determine that the malfunction or damage to your Sparkling Water Maker is not
covered by the warranty, SodaStream will repair the Sparkling Water Maker only upon payment of the determined repair
charge.
For California Residents
California residents may also obtain warranty service by returning any malfunctioning Sparkling Water Maker directly to a
retail store that sells similar SodaStream products. At the retail store's discretion, it may either replace the Sparkling Water
Maker or arrange for shipment to a SodaStream repair facility. Sparkling Water Maker registration is not a prerequisite for
warranty protection.
SodaStream CO Quick Connect Cylinders
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Your Sparkling Water Maker has been designed to operate with a SodaStream CO
CO Cylinders is not recommended as they may not be compatible with a SodaStream Sparkling Water Maker. Damages
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resulting from the use of a cylinder other than a the SodaStream CO
Quick Connect Cylinder not in accordance with the instructions included in this User Guide are not covered by the warranty.
The SodaStream CO Quick Connect Cylinder is provided to you under license. The license allows you to exchange your
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empty Cylinder for a full one for the price of the CO only.
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SodaStream Carbonating Bottles
Your Sparkling Water Maker has been designed to operate with a compatible SodaStream Carbonating Bottle. Damages
resulting from the use of a carbonating bottle other than a compatible SodaStream Carbonating Bottle or use of Carbonating
Bottles not in accordance with the instructions included in this User Guide are not covered by the warranty. SodaStream
Carbonating Bottles are available from authorized SodaStream retailers.
Terms and Conditions
Any and all claims, complaints, demands for judgment or legal actions brought hereunder relating in any way to your
Sparkling Water Maker, Carbonating Bottle or CO
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accordance with, the laws of the State in which the SodaStream Sparkling Water Maker was purchased and will be subject
to binding arbitration as set out under the heading "Dispute Resolution by Binding Arbitration".
Cylinders.
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Quick Connect Cylinder. The use of other
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Quick Connect Cylinder or use of the SodaStream CO
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Quick Connect Cylinder shall be governed by, and construed in
DISPUTE RESOLUTION BY BINDING ARBITRATION
PLEASE READ CAREFULLY. IT AFFECTS YOUR RIGHTS.
1. Any dispute, controversy or claim arising out of or relating to any SodaStream product including, but not limited to, claims
of personal injury and/or property damage, shall be submitted to arbitration administered by the American Arbitration
Association in accordance to its then existing Consumer Arbitration Rules. The AAA Rules are available online at
www.adr.org, or by calling the AAA at 800.778.7879.
2. The Federal Arbitration Act (Title 9 of the U.S. Code) shall govern the interpretation, enforcement, and proceedings
relating to this arbitration.
3. Arbitration is more informal than a lawsuit in court. It uses a neutral arbitrator instead of a judge or jury, allows for more
limited discovery than in court, and is subject to very limited review by courts. Arbitrators can award the same damages
and relief that a court can award. By agreeing to arbitration, the parties understand and agree that they are waiving their
rights to maintain other available resolution processes, such as a court action or administrative proceeding, to settle their
disputes.
4. Any claim shall be brought only in the party's individual capacity, and shall not in any case be brought by the party as a
plaintiff or class member in any purported class or representative proceeding.
5. A party who intends to seek arbitration must first send to the other, by certified mail, a written Notice of Dispute
("Notice"). The Notice to SodaStream should be addressed to SodaStream's Corporate Office set out on
www.sodastream.com ("Notice Address"). The Notice must (a) describe the nature and basis of the claim or dispute; and
(b) set forth the specific relief sought. If an agreement to resolve the claim is not reached within 30 days after the Notice is
received, any party may commence an arbitration proceeding. During the arbitration, the amount of any settlement offer
made by a party shall not be disclosed to the arbitrator.
6. There shall be one arbitrator. The arbitrator shall have the power to rule on his or her own jurisdiction, including, but not
limited to, any objections with respect to the existence, scope, or validity of the arbitration provision or to the arbitrability of
any claim or counterclaim.
7. The arbitrator's award shall be binding on all parties, and judgment upon the award may be entered by any court of
competent jurisdiction.
PRODUCT DISPOSAL INSTRUCTIONS
Please recycle your expired and damaged Carbonating Bottles in accordance with local recycling laws. The packaging in
which SodaStream products are supplied is made of recyclable materials. Contact your local authority for further
information on recycling.
MACHINE RATING INFORMATION
Maximum Working Pressure: 116 psi/8 bar
Maximum Allowed Operating Temperature: 104°F/40°C
SodaStream is a registered trademark of Soda-Club (CO2) SA or its affiliates.
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