Warranty, Returns And Adjustments; Returns And Adjustments; Limited Warranty; Storage And Shipment - Welch Allyn Kreativ User Manual

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Returns and Adjustments

Warranty claims must be made promptly and received
by your nearest authorized Welch Allyn / Kreativ
service representative during the warranty period. The
liability of Welch Allyn / Kreativ, under valid warranty
claims, is limited to repair or replacement at the
purchaser's authorized Service Center or the
purchaser's place of business, at the option of the
authorized service representative. If it is necessary to
return a product for repair or replacement, authorization
for the return must first be obtained from the authorized
service representative.
All products returned for examination or warranty repair
must be sent insured via a means of transportation
specified by the authorized service representative.
Welch Allyn / Kreativ, or its authorized service
representative claims the sole responsibility for
determining the cause of any instrument failure and the
adjustments are subject to Kreativ approval.

Limited Warranty

Welch Allyn / Kreativ warrants the equipment to be free
from defects in material and workmanship for a period
of 12 months from the date of shipment. Damage due
to failure of the customer to perform the required
user/preventive maintenance is not warranted. Certain
components having limited life expectancy (pinch
tubes, air/abrasive tubing, hand pieces and handpiece
tips) are not warranted against normal wear and tear or
customer damage. This limited warranty applies only to
the original purchaser / user of the equipment.
The foregoing limited warranty is exclusive and in lieu
of all other warranties, whether written, oral, or implied,
and shall be purchaser's sole remedy and Welch Allyn /
Kreativ's sole liability under contract or warranty or
otherwise for the product.
Welch Allyn / Kreativ disclaims any implied warranty of
merchantability or fitness for particular purposes. In no
event shall Welch Allyn / Kreativ be liable for any
incidental or consequential damages, or for any
incidental or consequential damages arising out of, or
in connection with, the use or performance of the
product delivered hereunder.

Storage and Shipment

The Welch Allyn / Kreativ Air Abrasion dental
instruments have been designed for long term usage in
normal dental office environments. If it is to be stored
for any reason for a long period, it should be covered to
protect it from adverse conditions. The area it is to be
stored in should meet the Environmental Limitations
Transport and Storage Requirements indicated in the
Specifications section (page 10).
The unit has been designed for shipment by normal
commercial carriers. Protective packaging should be
used, and the original packing materials should be
reinstalled for shipment. Shipping instructions must be
followed closely. The purchaser will be responsible for
damage resulting from improper packing.
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