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FM 384 P SERIES IR CAMERA
PLEASE READ THIS MANUAL BEFORE SWITCHING THE UNIT ON.
THIS DEVICE IS INTENDED FOR ADJUNCTIVE USE WITH OTHER CLINICAL DIAGNOSTIC
PROCEDURES TO MEASURE HUMAN BODY TEMPERATURE VIA NON-CONTACT SKIN
MEASUREMENTS VISUALIZED FROM THE HUMAN FACE. NOT MEANT FOR STANDALONE
CLINICAL DIAGNOSTIC PROCEDURES OR TO TREAT OR DIAGNOSE PATIENTS.
For more information, contact us: (409) 861-0788 | sales@infraredcameras.com | www.infraredcameras.com
USER MANUAL
IMPORTANT SAFETY INFORMATION INSIDE.
ICI cameras fall under US Federal Law and Export Control.
2105 W. Cardinal Dr. Beaumont, TX 77705
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Summary of Contents for ICI FM 384 P Series

  • Page 1 MEASUREMENTS VISUALIZED FROM THE HUMAN FACE. NOT MEANT FOR STANDALONE CLINICAL DIAGNOSTIC PROCEDURES OR TO TREAT OR DIAGNOSE PATIENTS. ICI cameras fall under US Federal Law and Export Control. 2105 W. Cardinal Dr. Beaumont, TX 77705 For more information, contact us: (409) 861-0788 | sales@infraredcameras.com | www.infraredcameras.com...
  • Page 2 IN NO EVENT SHALL ICI BE LIABLE FOR ANY INDIRECT, SPECIAL, CONSEQUENTIAL, OR INCIDENTAL DAMAGES, INCLUDING, WITHOUT LIMITATION, LOST PROFITS OR LOSS OR DAMAGE TO DATA ARISING OUT OF THE USE OR INABILITY TO USE THIS MANUAL, EVEN IF ICI HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
  • Page 3: Table Of Contents

    FM 384 P SERIES IR CAMERA USER MANUAL Contents General Description Safety Information Intended Use Technical Specifications Structure Package Contents Installation Instructions Computer Setup Cleaning and Maintenance Site and System Validation Checklist Troubleshooting About ICI...
  • Page 4: General Description

    FM 384 P SERIES IR CAMERA USER MANUAL 1. General Description FM 384 Series IR cameras are specially designed to take the body temperature of a person and to report the total number of persons scanned. It is used in for temperature screening.
  • Page 5: Technical Specifications

    FM 384 P SERIES IR CAMERA USER MANUAL 4. Technical Specifications Detector Array UFPA Pixel Pitch 17 μm 25° x 16° Measurement Distance Lens dependent Pixel Resolution 384 x 288 Spectral Band 7.5 μm to 14 μm Thermal Sensitivity (NETD) <...
  • Page 6: Structure

    FM 384 P SERIES IR CAMERA USER MANUAL 5. Structure 5-1 Appearance 5-2 Definitions of Housing Interface Speaker - reserved USB interface Barrel connector...
  • Page 7: Package Contents

    FM 384 P SERIES IR CAMERA USER MANUAL 6. Package Contents Temperature Reference AC Power Cord FM Series IR Camera USB Cable Power Adapter Software USB Drive Power Extension Cable ENSURE ALL SYSTEM EQUIPMENT AND COMPONENT ITEMS ARE PRESENT BEFORE BEGINNING INSTALLATION...
  • Page 8: Installation Instructions

    FM 384 P SERIES IR CAMERA USER MANUAL 7. Installation Instructions SELECT AN APPROPRIATE AREA FREE OF IMMEDIATE AIRFLOW FROM DOORWAYS CONDITIONING/VENTILATION SYSTEMS. THE SELECTED AREA SHOULD HAVE A STABLE AMBIENT TEMPERATURE BETWEEN 20 °C AND 24 °C (68 °F TO 75.2 °F)AND RELATIVE HUMIDITY RANGE FROM 10% TO 50%.
  • Page 9 FM 384 P SERIES IR CAMERA USER MANUAL Plug power cord into a 110/120V Mount the FM Series IR Camera to a electrical outlet. tripod using the ¼-20 mount. MAKE SURE TRIPODS DO NOT BLOCK THE DIRECT PATH OF PERSON(S) TO BE IMAGED TO ENSURE THE EQUIPMENT WILL NOT BE MOVED OR KNOCKED DOWN.
  • Page 10 FM 384 P SERIES IR CAMERA USER MANUAL ENSURE THE CAMERA LENS AND TEMPERATURE REFERENCE SOURCE ARE FACING EACH OTHER ON PARALLEL PLANES. MAKE SURE CAMERA TARGET AREA IS FACING A NON-REFLECTIVE BACKGROUND. Plug the USB cable attached to Plug the other end of the USB the FM Series IR Cable into the cable into a computer USB port.
  • Page 11 FM 384 P SERIES IR CAMERA USER MANUAL Plug power cord into a 110/120V Power on Devices. electrical outlet. ALLOW AT LEAST 45 MINUTES FOR THE TEMPERATURE REFERENCE SOURCE TO WARM UP. THIS WILL PROVIDE THE MOST ACCURATE SKIN TEMPERATURE MEASUREMENTS.
  • Page 12 FM 384 P SERIES IR CAMERA USER MANUAL CRITICAL INFORMATION • The technology should be used to measure only one subject’s temperature at a time. • Measurements should not be solely, or primarily, relied upon to diagnose or exclude a diagnosis of any disease.
  • Page 13: Computer Setup

    FM 384 P SERIES IR CAMERA USER MANUAL 8. Computer Setup 8-1 IP Address Configuration The FM 384 comes configured with static IP address for both the visible and infrared cameras. The visible camera resides at 192.168.1.88, and the infrared camera lies at 192.168.1.88.
  • Page 14 FM 384 P SERIES IR CAMERA USER MANUAL 8-2 IR Flash Skin Temperature Monitor Software (IR Flash STM) Software arrives installed on computers and tablets purchased from ICI as complete systems and it will launch automatically on startup. A copy of the software is provided on the Software USB Drive.
  • Page 15: Cleaning And Maintenance

    FM 384 P SERIES IR CAMERA USER MANUAL 9. Cleaning and Maintenance 9-1 Cleaning the Germanium Lens Do not use corrosive chemicals on the optical glass components. The germanium window surface is coated with anti-reflection coating. Dust, grease, and fingerprints will produce harmful substances and lead to a decline in performance, or cause scratches.
  • Page 16: Site And System Validation Checklist

    FM 384 P SERIES IR CAMERA USER MANUAL Site and System Setup Validation Checklist Site: _______________________________ System: ___________________________ Contact Person: __________________ Date: ______________________________ **All those tasked with the initial setup of the temperature screening equipment must be present during this training.
  • Page 17 FM 384 P SERIES IR CAMERA USER MANUAL □ Design this pathway so there is an equilibration time □ No restrooms on ingress pathway □ Signage should instruct for removal of glasses, headwear, and masks □ Mark the point of measurement on the floor (“V/X” or a set of footprints) □...
  • Page 18 FM 384 P SERIES IR CAMERA USER MANUAL □ Height of camera □ Average male 70 ± 4 inches; Average female 65 ± 4 inches □ 5’ 4 ” – 5’8” will image 4’8” to 6’ 4 ” individual □...
  • Page 19: Troubleshooting

    FM 384 P SERIES IR CAMERA USER MANUAL 11. Troubleshooting 11-1 Camera(s) not showing, camera(s) lagging, or software crashing • Close and reopen software • Reconnect power & USB cables • Ensure that camera has been powered on for a few minutes •...
  • Page 20 FM 384 P SERIES IR CAMERA USER MANUAL • Plain background • Try newer version of IR Flash STM software...
  • Page 21: About Ici

    You may reach a representative by phone or email Monday – Friday 8:00AM - 5:00PM CST. ICI manufactures complete systems and software. We can provide complete engineering, software, and OEM solutions. Our Fortune 500 clients rely on us for infrared equipment and thermography training (which we offer through the Infrared Training Institute).

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