Troubleshooting Table - Fujitsu Lifebook N6210 User Manual

N6210.book Page 52 Wednesday, May 18, 2005 10:24 AM
L i f e B o o k N S e r i e s U s e r ' s G u i d e
SPECIFIC PROBLEMS
Using the Troubleshooting Table
When you have problems with your LifeBook notebook,
try to find the symptoms under the Problem column of
the troubleshooting table for the feature giving you
difficulty.

TROUBLESHOOTING TABLE

You will find a description of common causes for that
symptom under the column Possible Cause and what, if
anything, you can do to correct the condition under
Possible Solutions. All possible causes or solutions may
not apply to your LifeBook notebook.
Problem
Audio Problems
There is no sound coming The volume is turned too low.
from the built-in speakers.
The software volume control is
set too low.
Headphones are plugged into
your notebook.
BIOS audio settings are
incorrect.
Software driver is not config-
ured correctly.
DVD/CD-ROM Drive Problems
Notebook fails to recognize DVD/CD is not pushed down
DVD/CDs. onto center circle of the drive.
DVD/CD-ROM tray is not
latched shut.
Setup utility is set to some-
thing other than DVD/CD-
ROM or Auto for the
Secondary Master Controller.
Wrong drive designator was
used for DVD/CD in the
application.
Windows DVD/CD Auto
Insert Notification function is
disabled.
DVD/CD is dirty or defective.
52
Problem
Audio Problems . . . . . . . . . . . . . . . . . . . . . . . . . . page 52
DVD/CD-ROM Drive Problems . . . . . . . . . . . . page 52
Hard Drive Problems. . . . . . . . . . . . . . . . . . . . . . page 53
Keyboard or Mouse Problems . . . . . . . . . . . . . . page 53
Memory Problems . . . . . . . . . . . . . . . . . . . . . . . . page 54
Modem Problems. . . . . . . . . . . . . . . . . . . . . . . . . page 54
Parallel, Serial and USB Device Problems . . . . . page 54
PC Card Problems . . . . . . . . . . . . . . . . . . . . . . . . page 54
Power Failures . . . . . . . . . . . . . . . . . . . . . . . . . . . page 55
Shutdown and Start-up Problems . . . . . . . . . . . page 56
Video Problems . . . . . . . . . . . . . . . . . . . . . . . . . . page 57
Possible Cause
Adjust the volume control on your notebook.
Adjust the sound volume control settings in your
software, operating system and applications.
Plugging in headphones disables the built-in
speakers, remove the headphones.
Set the BIOS setup utility to the default values within
the Multimedia Device Configuration menu. (See
BIOS Setup Utility on page 25 for more information)
Refer to your application and operating system
documentation for help.
Open the DVD/CD-ROM tray and re-install the
disk properly.
Push on the front of the DVD/CD-ROM tray
until it latches.
Revise BIOS settings for the Secondary Master
Controller. (See BIOS Setup Utility on page 25 for
more information)
Verify that the drive designator used by the applica-
tion is the same as that used by the operating system.
When the operating system is booted from a DVD/
CD, drive designations are automatically adjusted.
Start the DVD/CD from the desktop or application
software or re-enable the Windows DVD/CD Auto
Insert Notification function. (See Auto Insert Notifi-
cation Function on page 39 for more information)
Wipe DVD/CD with a non-abrasive CD cleaning
cloth and reinsert. If it still will not work try another
DVD/CD in the drive.
Page
Possible Solutions