Electrolux WASL6IE300 User Manual page 48

48 www.electrolux.com
Problem
The appliance does not
drain the water.
The spin phase does
not operate or the
washing cycle lasts lon‐
ger than usual.
There is water on the
floor.
You cannot open the
appliance door.
The message "Failed to
connect to your WiFi"
appears on the screen.
Possible solution
• Make sure that the sink spigot is not clogged.
• Make sure that the drain hose has no kinks or bends.
• Make sure that the drain filter is not clogged. Clean the
filter, if necessary. Refer to "Care and cleaning".
• Make sure that the connection of the drain hose is cor‐
rect.
• Set the drain programme if you set a programme with‐
out drain phase.
• Set the drain programme if you set an option which
ends with water in the tub.
• Set the spin programme.
• Make sure that the drain filter is not clogged. Clean the
filter, if necessary. Refer to "Care and cleaning".
• Adjust manually the items in the tub and start the spin
phase again. This problem may be caused by balance
problems.
• Make sure that the couplings of the water hoses are
tight and there is not water leakages.
• Make sure that the water inlet hose and the drain hose
have no damages.
• Make sure you use the correct detergent and the correct
quantity of it.
• Make sure that a washing programme that ends with
water in tub, has been selected.
• Make sure that the washing programme is finished.
• Set the drain or the spin programme if there is water in
the drum.
• Make sure that the appliance receives electrical power.
• This problem may be caused by a failure of the appli‐
ance. Contact the Authorised Service Centre. If you
need to open the door, please read carefully "Emergen‐
cy door opening".
• Make sure that the Remote Start Mode is not activated.
Deactivate it.
• Check the wireless signal.
• Check your home network and router.
• Restart the router.
• Contact your wireless service provider if there are fur‐
ther problems with the wireless network.