Philips AVENT Premium Plus Manual page 22

English
22
Problem
I experience pain when I use
the breast pump.
The breast pump does
not switch on while it is
connected to the wall socket.
The breast pump does not
switch on (indicator lights do
not go on).
The breast pump is not
charging.
Charging the breast pump
takes a very long time.
I do not feel any suction/the
suction level is too low.
Solution
- Choose a suction level that is comfortable for you.
- Check if the silicone diaphragm is not damaged (does not have small cracks, holes etc.).
- Make sure that your nipple is placed in the center of the cushion.
- If the pain persists, stop using the breast pump and consult your healthcare
professional.
- Only use the adapter supplied.
- Make sure that the adapter has been inserted correctly into the wall socket and
that the small plug has been inserted correctly into the motor unit.
- Connect the adapter to another wall socket. Then press and hold the on/off button
to check if the breast pump can be switched on.
- If the problem persists, contact the Consumer Care Center via
www.philips.com/support.
- Make sure that the battery is charged (see 'Charging the breast pump') or connect
the breast pump to the wall socket.
- Only use the adapter supplied.
- Make sure that the adapter has been inserted correctly into the wall socket and
that the small plug has been inserted correctly into the motor unit.
- The breast pump is too cold or too hot for charging. Let the breast pump
acclimatize to room temperature for 30 minutes.
- If the problem persists, contact the Consumer Care Center via
www.philips.com/support.
- Only use the adapter supplied.
- Make sure that the adapter has been inserted correctly into the wall socket and
that the small plug has been inserted correctly into the motor unit.
- The breast pump is too cold or too hot. It is recommended to charge the breast
pump at room temperature.
- If the problem persists, contact the Consumer Care Center via
www.philips.com/support.
- If possible, try a higher suction level.
- Check if the silicone diaphragm is assembled correctly (see 'Assembling
the breast pump').
- Check if the white valve is not damaged and assembled correctly
(see 'Assembling the breast pump').
- Check if the other parts of breast pump are intact and assembled correctly
(see 'Assembling the breast pump').
- Make sure that the pump is positioned correctly on the breast to allow a seal
between breast pump and breast.
- If you still do not feel any suction, please contact the Consumer Care Center via
www.philips.com/support.