Table of Contents
Advertisement
Solving Network Problems ............................................................................................................... 226
Product Cannot Connect to a Wireless Router or Access Point .................................................. 227
Network Software Cannot Find Product on a Network................................................................. 228
Product Does Not Appear in Mac Printer Window ....................................................................... 229
Cannot Print Over a Network....................................................................................................... 230
Solving Printing Problems ................................................................................................................ 231
Nothing Prints .............................................................................................................................. 231
Print Head Moves But Nothing Prints .......................................................................................... 232
Solving Paper Problems................................................................................................................... 232
Paper Feeding Problems............................................................................................................. 233
Printout Quality Problems............................................................................................................ 234
Paper Does Not Collect in the Basket or is Creased.................................................................... 234
Roll Paper Jam Problems ............................................................................................................ 235
Cut Sheet Paper Jam Problems .................................................................................................. 237
Solving Print Quality Problems ......................................................................................................... 238
Overall Print Quality is Poor......................................................................................................... 238
Lines Are Misaligned ................................................................................................................... 239
Prints are Scuffed or Smeared .................................................................................................... 239
Prints are Not Positioned Properly............................................................................................... 240
Solving Scanning Problems ............................................................................................................. 241
Cannot Feed Originals Correctly ................................................................................................. 241
Removing a Jammed Original ..................................................................................................... 242
Scanned Image is Misaligned...................................................................................................... 243
Adjusting Scanned Image Stitching ........................................................................................ 244
Lines Appear on Scanned or Copied Documents ........................................................................ 245
Scanned Image Size Does Not Match Print Size ........................................................................ 245
Uninstall Your Product Software....................................................................................................... 246
Uninstalling Product Software - Windows .................................................................................... 247
Uninstalling Product Software - Mac............................................................................................ 248
Where to Get Help (U.S. and Canada) ............................................................................................. 248
Where to Get Help (Latin America)................................................................................................... 249
Technical Specifications ........................................................................................................................ 252
Windows System Requirements ...................................................................................................... 252
8
Advertisement
Table of Contents
