Trilogy Variable ® ( VE ) Series IOM 97B0119N01 Residential Horizontal, Vertical & Downflow Packaged Geothermal Heat Pumps Installation, Operation & Maintenance Instructions Revised: 22 December, 2021 Table of Contents Model Nomenclature ECM Blower Performance Data General Information System Configuration 34-38 Vertical Installation Unit Commissioning and Operating Conditions...
Variable ( VE ) Series IOM - 60Hz HFC-410A Trilogy ® R e v i s i o n D a t e : 2 2 D e c e m b e r , 2 0 2 1 Model Nomenclature: General Overview 4 5 6 7 0 9 3 0 0 2 B L S...
Variable ( VE ) Series IOM - 60Hz HFC-410A Trilogy ® R e v i s i o n D a t e : 2 2 D e c e m b e r , 2 0 2 1 Vertical Installation Vertical Unit Location Sound Attenuation for Vertical Units Packaged units are not designed for outdoor installation.
Page 6
Variable ( VE ) Series IOM - 60Hz HFC-410A Trilogy ® R e v i s i o n D a t e : 2 2 D e c e m b e r , 2 0 2 1 Vertical Installation Figure 3: Vertical Service Access Vertical Units Left Return...
Page 7
Variable ( VE ) Series IOM - 60Hz HFC-410A Trilogy ® R e v i s i o n D a t e : 2 2 D e c e m b e r , 2 0 2 1 Horizontal Installation Horizontal Unit Location Mounting Horizontal Units Packaged units are not designed for outdoor installation.
Page 8
Variable ( VE ) Series IOM - 60Hz HFC-410A Trilogy ® R e v i s i o n D a t e : 2 2 D e c e m b e r , 2 0 2 1 Horizontal Installation (Cont.) Figure 5: Horizontal Service Access Left Return Back Discharge Right Return Back Discharge...
HORIZONTAL INSTALLATION Figure 3: Typical Horizontal Unit Installation with Internal Flow Controller Variable ( VE ) Series IOM - 60Hz HFC-410A Trilogy ® R e v i s i o n D a t e : 2 2 D e c e m b e r , 2 0 2 1 Horizontal Installation (Cont.) 3/8"...
Page 10
Variable ( VE ) Series IOM - 60Hz HFC-410A Trilogy ® R e v i s i o n D a t e : 2 2 D e c e m b e r , 2 0 2 1 Horizontal Installation (Cont.) Field Conversion of Air Discharge Figure 7: Left Return Side to Back Overview - Horizontal units can be field converted...
Variable ( VE ) Series IOM - 60Hz HFC-410A Trilogy ® R e v i s i o n D a t e : 2 2 D e c e m b e r , 2 0 2 1 Condensate and Water Connection Condensate Piping Water Connections-Residential (Distributor) Models Pitch the unit toward the drain to improve the condensate...
Variable ( VE ) Series IOM - 60Hz HFC-410A Trilogy ® R e v i s i o n D a t e : 2 2 D e c e m b e r , 2 0 2 1 vFlow Heat Pump Applications Overview ®...
Variable ( VE ) Series IOM - 60Hz HFC-410A Trilogy ® R e v i s i o n D a t e : 2 2 D e c e m b e r , 2 0 2 1 Closed Loop Heat Pump Applications with Internal Flow Controller Units with internal flow control come with a built-in variable loop and it is also recommended for inside piping.
Page 14
Variable ( VE ) Series IOM - 60Hz HFC-410A Trilogy ® R e v i s i o n D a t e : 2 2 D e c e m b e r , 2 0 2 1 Closed Loop Heat Pump Applications with Internal Flow Controller (Cont.) Figure 13a: High Head Variable Pump with Check Valve UPMXL Internal Pump Flow (gpm)
Variable ( VE ) Series IOM - 60Hz HFC-410A Trilogy ® R e v i s i o n D a t e : 2 2 D e c e m b e r , 2 0 2 1 Flushing the Earth Loop ⚠...
Page 16
Variable ( VE ) Series IOM - 60Hz HFC-410A Trilogy ® R e v i s i o n D a t e : 2 2 D e c e m b e r , 2 0 2 1 Flushing the Earth Loop (Cont.) Unit Fill Loop Flush Unit fill valves should be switched to Position B to fill the unit...
Page 17
Variable ( VE ) Series IOM - 60Hz HFC-410A Trilogy ® R e v i s i o n D a t e : 2 2 D e c e m b e r , 2 0 2 1 Flushing the Earth Loop (Cont.) Pressurize and Operate As shown in Figure 15d, close the flush cart return valve to pressurize the loop to at least 50 psi [345 kPa], not to exceed...
Variable ( VE ) Series IOM - 60Hz HFC-410A Trilogy ® R e v i s i o n D a t e : 2 2 D e c e m b e r , 2 0 2 1 Multiple Unit Piping and Flushing Often projects require more than one heat pump.
Page 19
Variable ( VE ) Series IOM - 60Hz HFC-410A Trilogy ® R e v i s i o n D a t e : 2 2 D e c e m b e r , 2 0 2 1 Multiple Unit Piping and Flushing (Cont.) Multiple Units with Internal Flow Controllers Multiple Units with Internal Flow Controllers and External The simplest multiple unit system is one with two (or more)
Page 20
Variable ( VE ) Series IOM - 60Hz HFC-410A Trilogy ® R e v i s i o n D a t e : 2 2 D e c e m b e r , 2 0 2 1 Multiple Unit Piping and Flushing (Cont.) Figure 16b: Multiple Units with Internal Flow Controllers and External Flushing Valves Multiple Units with Internal Flow Controllers and Common Flushing Ports Ground Loop...
R e v i s i o n D a t e : 2 2 D e c e m b e r , 2 0 2 1 Ground Loop Heat Pump Applications Antifreeze Selection - General Contact your ClimateMaster distributor if you have any In areas where minimum entering loop temperatures drop questions as to antifreeze selection.
Page 22
Variable ( VE ) Series IOM - 60Hz HFC-410A Trilogy ® R e v i s i o n D a t e : 2 2 D e c e m b e r , 2 0 2 1 Ground Loop Heat Pump Applications (Cont.) Low Water Temperature Cutout Setting - When anti- about 10 gallons [37.9 liters] total.
All closed water loop systems should undergo water quality testing and be maintained to the water quality standards listed in this table. CLIMATEMASTER WATER QUALITY STANDARDS For Closed-Loop and Open-Loop Systems Heat Exchanger Type...
Page 24
R e v i s i o n D a t e : 2 2 D e c e m b e r , 2 0 2 1 Water Quality Standards (Cont.) 1. The ClimateMaster Water Quality Table provides Hydrogen Sulfide has an odor of rotten eggs. If α...
Page 25
Variable ( VE ) Series IOM - 60Hz HFC-410A Trilogy ® R e v i s i o n D a t e : 2 2 D e c e m b e r , 2 0 2 1 Water Quality Standards (Cont.) Measuring Earth Ground Resistance �...
Variable ( VE ) Series IOM - 60Hz HFC-410A Trilogy ® R e v i s i o n D a t e : 2 2 D e c e m b e r , 2 0 2 1 Electrical - Low Voltage Wiring Accessory Connections The EXM controller includes accessory relays.
Page 28
Variable ( VE ) Series IOM - 60Hz HFC-410A Trilogy ® R e v i s i o n D a t e : 2 2 D e c e m b e r , 2 0 2 1 Electrical - Low Voltage Wiring (Cont.) Figure 21a: Control Board for Units with Mitsubishi In- verter and Mitsubishi Interface Module (MIM) Low Voltage Field Wiring...
Variable ( VE ) Series IOM - 60Hz HFC-410A Trilogy ® R e v i s i o n D a t e : 2 2 D e c e m b e r , 2 0 2 1 Electrical - Thermostat Wiring Thermostat Installation The Trilogy unit is designed to be utilized with the iGate Thermostat.
Variable ( VE ) Series IOM - 60Hz HFC-410A Trilogy ® R e v i s i o n D a t e : 2 2 D e c e m b e r , 2 0 2 1 EXM Wiring Diagram - 96B0005N70 This diagram includes typical wiring details but is not applicable to all units.
Page 31
Variable ( VE ) Series IOM - 60Hz HFC-410A Trilogy ® R e v i s i o n D a t e : 2 2 D e c e m b e r , 2 0 2 1 EXM Wiring Diagram - 96B0262N04 c l i m a t e m a s t e r .
Variable ( VE ) Series IOM - 60Hz HFC-410A Trilogy ® R e v i s i o n D a t e : 2 2 D e c e m b e r , 2 0 2 1 ECM Blower Control ECM Blower Configuration Special Note for AHRI Testing: To achieve rated airflow for The ECM blower in the Trilogy unit is controlled by the EXM...
Variable ( VE ) Series IOM - 60Hz HFC-410A Trilogy ® R e v i s i o n D a t e : 2 2 D e c e m b e r , 2 0 2 1 ECM Blower Performance Data Table 9: Trilogy (VE) Series ECM Blower Performance Data Table ®...
Variable ( VE ) Series IOM - 60Hz HFC-410A Trilogy ® R e v i s i o n D a t e : 2 2 D e c e m b e r , 2 0 2 1 System Configuration Configuring The iGate Connect Thermostat Capacity Configuration...
Page 35
Variable ( VE ) Series IOM - 60Hz HFC-410A Trilogy ® R e v i s i o n D a t e : 2 2 D e c e m b e r , 2 0 2 1 System Configuration (Cont.) Loop Configuration Configures the internal vFlow device to the application.
Page 36
Variable ( VE ) Series IOM - 60Hz HFC-410A Trilogy ® R e v i s i o n D a t e : 2 2 D e c e m b e r , 2 0 2 1 System Configuration (Cont.) Unit Manual Operation Compressor Diagnostics Manual Operation mode allows the service technician to...
Page 37
Variable ( VE ) Series IOM - 60Hz HFC-410A Trilogy ® R e v i s i o n D a t e : 2 2 D e c e m b e r , 2 0 2 1 System Configuration (Cont.) Refrigerant Diagnostics Miscellaneous Diagnostics Data...
Page 38
R e v i s i o n D a t e : 2 2 D e c e m b e r , 2 0 2 1 System Configuration (Cont.) An alternative method to configure (and diagnose) the Trilogy Service mode/ clear fault history unit is ClimateMaster’s Trilogy PC Service Tool. This tool is a Enter service mode must for troubleshooting Trilogy units. Manual operation:...
Variable ( VE ) Series IOM - 60Hz HFC-410A Trilogy ® R e v i s i o n D a t e : 2 2 D e c e m b e r , 2 0 2 1 Unit Commissioning and Operating Conditions Operating Limits Commissioning Conditions Environment –...
Variable ( VE ) Series IOM - 60Hz HFC-410A Trilogy ® R e v i s i o n D a t e : 2 2 D e c e m b e r , 2 0 2 1 Unit Start-Up and Operating Conditions ⚠...
Variable ( VE ) Series IOM - 60Hz HFC-410A Trilogy ® R e v i s i o n D a t e : 2 2 D e c e m b e r , 2 0 2 1 Unit Operating Conditions Table 12a: 0930 Pressure and Temperature Table 12b: 1860 Pressure and Temperature 0930...
Variable ( VE ) Series IOM - 60Hz HFC-410A Trilogy ® R e v i s i o n D a t e : 2 2 D e c e m b e r , 2 0 2 1 Performance Tables Legend CFM/T = airflow, cubic feet/minute per ton = Coefficient of Performance = BTU output/BTU input = entering water temperature, ˚F...
Variable ( VE ) Series IOM - 60Hz HFC-410A Trilogy ® R e v i s i o n D a t e : 2 2 D e c e m b e r , 2 0 2 1 Table 13a: Performance Data — Trilogy VE 0930 - Heating ®...
Page 45
Variable ( VE ) Series IOM - 60Hz HFC-410A Trilogy ® R e v i s i o n D a t e : 2 2 D e c e m b e r , 2 0 2 1 Performance Data — Trilogy VE 0930 - Heating ®...
Variable ( VE ) Series IOM - 60Hz HFC-410A Trilogy ® R e v i s i o n D a t e : 2 2 D e c e m b e r , 2 0 2 1 Table 13b: Performance Data — Trilogy VE 0930 - Cooling ®...
Page 47
Variable ( VE ) Series IOM - 60Hz HFC-410A Trilogy ® R e v i s i o n D a t e : 2 2 D e c e m b e r , 2 0 2 1 Performance Data — Trilogy VE 0930 - Cooling ®...
Variable ( VE ) Series IOM - 60Hz HFC-410A Trilogy ® R e v i s i o n D a t e : 2 2 D e c e m b e r , 2 0 2 1 Table 14a: Performance Data — Trilogy VE 1860 - Heating ®...
Page 49
Variable ( VE ) Series IOM - 60Hz HFC-410A Trilogy ® R e v i s i o n D a t e : 2 2 D e c e m b e r , 2 0 2 1 Performance Data — Trilogy VE 1860 - Heating ®...
Variable ( VE ) Series IOM - 60Hz HFC-410A Trilogy ® R e v i s i o n D a t e : 2 2 D e c e m b e r , 2 0 2 1 Table 14b: Performance Data — Trilogy VE 1860 - Cooling ®...
Page 51
Variable ( VE ) Series IOM - 60Hz HFC-410A Trilogy ® R e v i s i o n D a t e : 2 2 D e c e m b e r , 2 0 2 1 Performance Data — Trilogy VE 1860 - Cooling ®...
Variable ( VE ) Series IOM - 60Hz HFC-410A Trilogy ® R e v i s i o n D a t e : 2 2 D e c e m b e r , 2 0 2 1 Preventive Maintenance Water Coil Maintenance Fan Motors (All other water loop applications)
Variable ( VE ) Series IOM - 60Hz HFC-410A Trilogy ® R e v i s i o n D a t e : 2 2 D e c e m b e r , 2 0 2 1 Troubleshooting Sensor Inputs Table 15: Nominal resistance at various temperatures All sensor inputs are ‘paired wires’...
Page 54
Variable ( VE ) Series IOM - 60Hz HFC-410A Trilogy ® R e v i s i o n D a t e : 2 2 D e c e m b e r , 2 0 2 1 Table 16: Troubleshooting Code Fault Mode...
Page 55
Variable ( VE ) Series IOM - 60Hz HFC-410A Trilogy ® R e v i s i o n D a t e : 2 2 D e c e m b e r , 2 0 2 1 Troubleshooting (Cont.) Code Fault Mode...
Page 56
Variable ( VE ) Series IOM - 60Hz HFC-410A Trilogy ® R e v i s i o n D a t e : 2 2 D e c e m b e r , 2 0 2 1 Troubleshooting Code Fault Mode...
Page 57
Variable ( VE ) Series IOM - 60Hz HFC-410A Trilogy ® R e v i s i o n D a t e : 2 2 D e c e m b e r , 2 0 2 1 Troubleshooting (Cont.) Code Fault Mode...
Page 58
Variable ( VE ) Series IOM - 60Hz HFC-410A Trilogy ® R e v i s i o n D a t e : 2 2 D e c e m b e r , 2 0 2 1 Troubleshooting Code Fault Mode...
Page 59
Variable ( VE ) Series IOM - 60Hz HFC-410A Trilogy ® R e v i s i o n D a t e : 2 2 D e c e m b e r , 2 0 2 1 Troubleshooting (Cont.) Code Fault Mode...
Page 60
Variable ( VE ) Series IOM - 60Hz HFC-410A Trilogy ® R e v i s i o n D a t e : 2 2 D e c e m b e r , 2 0 2 1 Troubleshooting Refrigerant Circuit Diagram Code Fault...
Page 61
Variable ( VE ) Series IOM - 60Hz HFC-410A Trilogy ® R e v i s i o n D a t e : 2 2 D e c e m b e r , 2 0 2 1 Troubleshooting (Cont.) Code Fault Mode...
Page 62
Variable ( VE ) Series IOM - 60Hz HFC-410A Trilogy ® R e v i s i o n D a t e : 2 2 D e c e m b e r , 2 0 2 1 Troubleshooting Code Fault Mode...
Page 63
Variable ( VE ) Series IOM - 60Hz HFC-410A Trilogy ® R e v i s i o n D a t e : 2 2 D e c e m b e r , 2 0 2 1 Troubleshooting (Cont.) Code Fault Mode...
Variable ( VE ) Series IOM - 60Hz HFC-410A Trilogy ® R e v i s i o n D a t e : 2 2 D e c e m b e r , 2 0 2 1 Refrigeration Troubleshooting Form - Heating Trilogy Variable GSHP Description Value...
Page 65
Variable ( VE ) Series IOM - 60Hz HFC-410A Trilogy ® R e v i s i o n D a t e : 2 2 D e c e m b e r , 2 0 2 1 Refrigeration Troubleshooting Form - Heating c l i m a t e m a s t e r .
Variable ( VE ) Series IOM - 60Hz HFC-410A Trilogy ® R e v i s i o n D a t e : 2 2 D e c e m b e r , 2 0 2 1 Refrigeration Troubleshooting Form - Cooling Trilogy Variable GSHP Circuit Legend Description...
Page 67
Variable ( VE ) Series IOM - 60Hz HFC-410A Trilogy ® R e v i s i o n D a t e : 2 2 D e c e m b e r , 2 0 2 1 Refrigeration Troubleshooting Form - Cooling c l i m a t e m a s t e r .
Variable ( VE ) Series IOM - 60Hz HFC-410A Trilogy ® R e v i s i o n D a t e : 2 2 D e c e m b e r , 2 0 2 1 Warranty G e o t h e r m a l H e a t i n g a n d C o o l i n g...
Page 69
Variable ( VE ) Series IOM - 60Hz HFC-410A Trilogy ® R e v i s i o n D a t e : 2 2 D e c e m b e r , 2 0 2 1 NOTES c l i m a t e m a s t e r .
Page 70
Variable ( VE ) Series IOM - 60Hz HFC-410A Trilogy ® R e v i s i o n D a t e : 2 2 D e c e m b e r , 2 0 2 1 NOTES G e o t h e r m a l H e a t i n g a n d C o o l i n g...
Page 71
Variable ( VE ) Series IOM - 60Hz HFC-410A Trilogy ® R e v i s i o n D a t e : 2 2 D e c e m b e r , 2 0 2 1 NOTES c l i m a t e m a s t e r .
97B0119N01 ClimateMaster works continually to improve its products. As a result, the design and specifications of each product at the time for order may be changed without notice and may not be as described herein. Please contact ClimateMaster’s Customer Service Department at 1-405-745-6000 for specific information on the current design and specifications.