Reolink RLC-510A User Manual
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Reolink RLC-510A User Manual

Poe camera
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Sept 2021
QSG1_A
User Manual
Reolink PoE Camera
User Manual

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Summary of Contents for Reolink RLC-510A

  • Page 1 Sept 2021 QSG1_A User Manual Reolink PoE Camera User Manual...

  • Page 2: Table Of Contents

    Set up Recording ........................42 Replay and Download Recordings ..................45 Time Lapse ..........................49 6. Use the Reolink App ........................53 Share Your Devices with Others ..................53 Scene Modes ..........................56 Add or Delete a Camera ......................58 Register Account ........................

  • Page 3: Camera Introduction

    RLC-510A/RLC-410/B400 RLC-510A: Boasting a high resolution of 2560x1920 with nearly 5 million pixels, RLC-510A security IP camera can capture crystal clear video with fine details. With the built-in microphone, it also picks up ambient sound for an extra layer of security.
  • Page 4 Reolink PoE Camera RLC-520A/RLC-520/RLC-522/RLC-820A/RLC-822A/RLC-1220A/D800 RLC-520A/RLC-520/RLC-522: Boasting a high resolution of 2560x1920 with nearly 5 million pixels, the security IP camera can capture crystal clear video with epic details. With the built-in microphone, it also picks up ambient sound for an extra layer of security.
  • Page 5 Reolink PoE Camera RLC-511: The higher the camera resolution is, the more image details you’ll obtain. RLC-511 PoE security IP camera prides in the high resolution of 2560x1920, which is about 2.4X the resolution of 1080p, and even 1.3X the resolution of 1440p Super HD.
  • Page 6 Reolink PoE Camera Micro SD Socket User Manual...
  • Page 7 Reolink PoE Camera RLC-423 5MP RLC-423 is with a pixel resolution of 2560x1920, that is, 2.4X the resolution of 1080p Full HD, and even 1.3X the resolution of 1440p Super HD. You will definitely have the best chance to see every image detail as you wish.
  • Page 8 Reolink PoE Camera RLC-823A RLC-823A is smart enough to distinguish person and vehicle from other objects. It frees your mind by offering accurate detection and greatly reducing the false alarms on trivial objects' movements. Mount Daylight Sensor Infrared Lights Lens...
  • Page 9 Reolink PoE Camera D400 With 2560x1440 high resolution, this top-notch PoE security camera can capture beautiful and smooth 4-megapixel live video streaming and video clips than 720p and 1080p cameras. It helps to see more clearly, and no details will be missed! Note: D400 is the same as B400, an add-on camera.

  • Page 10: Setup And Installation

    Reolink PoE Camera 2. Setup and Installation Power on PoE Cameras You may power on Reolink PoE cameras via PoE injector/switch or PoE NVR directly, or by using the power adapter. Method 1: Power via PoE Injector/Switch For Reolink RLC-423, you need to make sure that the PoE injector/switch is 802.3at compliant (48V) and supports active mode.
  • Page 11 Reolink PoE Camera Method 2: Power by PoE NVR Connect your PoE camera to the PoE NVR by a single network cable, then the PoE camera will get power via the PoE NVR. 220V 60Hz / Camera 110V/50Hz PoE NVR...

  • Page 12: Set Up Poe Cameras On App

    Alternatively, you can power on the camera in another way – by using a power adapter. For Reolink RLC-423, the ratings of power adapter should be DC 12V 2A. For other Reolink PoE camera models, the ratings of power adapter should be DC 12V 2/1A. Notes: Do not purchase passive PoE injectors as they won’t work with Reolink PoE...

  • Page 13: Install The Camera

    Step 2. Create the password, name the device, and then start live view. Note: There are four ways to set up the camera on Reolink App: scan QR code on the camera, scan device in LAN, enter UID, enter IP address.
  • Page 14 Reolink PoE Camera Step 3. Fit the concave at the bottom of the camera (marked as 4, 5, 6 in the picture below) to the convex on the base panel (marked as 1, 2, 3 in the picture below), and then rotate the camera seating (marked as Part A) clockwise to lock the camera tightly with the base panel.
  • Page 15 RLC-510A/RLC-410/B400/RLC-511/RLC-810A/RLC-811A/RLC-1210A/B800 Note: It is not recommended to install Reolink bullet cameras in the open air in this way. You can follow these steps to install Reolink bullet cameras to the ceiling. Step 1. Take out the mounting wrench, adjust the camera to any angle you want.
  • Page 16 Reolink PoE Camera Step 3. Drill three screw holes on the wall according to the mounting hole template. Step 4. Secure the camera in place by tightening the screws. Step 5. If you want to adjust the angle of this camera, you can loosen the screw toward the direction of Unlock symbol.

  • Page 17: View Your Camera

    Reolink PoE Camera Notes: 1. Twist it with the wrench to unlock, and adjust the cam (green part) in any directions. 2. After adjustment, twist it back to lock it. 3. Store the wrench here for later use. 3. View Your Camera...
  • Page 18 Reolink PoE Camera Audio Enable audio Manually capture Manually record Manually recording Live view in main stream Live view in sub-stream mode mode View your camera in a full-screen mode. Talk: Tap to talk (two-way audio). Clip: Drag the rectangle to the position you want to see.
  • Page 19 Reolink PoE Camera Day and Night Set the camera’s color mode during different times of the day and night. Set the camera’s color mode during different times of the day and night. -Color: The camera will capture color images that usually appear during the day.
  • Page 20 Reolink PoE Camera Multiple Views If you have several cameras added in your Reolink App, you can view multiple streams at the same time on Reolink App. Full-Screen View Click to enter the full-screen mode. User Manual...
  • Page 21 Reolink PoE Camera Click to return back. Two-Way Audio Note: Two-way audio is only available for RLC-811A and RLC-823A. Step 1. Click to enter into the two-way audio page; Step 2. Click to talk. User Manual...
  • Page 22 Reolink PoE Camera Clip Step 1. Click to enter into the clip page; Step 2. Drag the rectangle to the position you want to see. Step 1. Click to enter into the PTZ page; Step 2. Choose the direction you want the camera to pan and tilt.

  • Page 23: Display Settings

    Reolink PoE Camera Display Settings Flip Click , then the image will be turned upside down. Quality Step 1. Click Quality to enter into the Quality page; Step 2. Click Clear mode or Fluent mode to enter into the settings page for Clear mode or Fluent mode;...
  • Page 24 Reolink PoE Camera Step 3. Click Save to save the settings. Anti-flicker Use this feature if some devices such as TV screens and lights are flickering. - 50GHz: Used for Australia and the UK. - 60GHz: Used for the USA and Canada.
  • Page 25 Reolink PoE Camera Day and Night Click Day and Night to enter into the settings page. Note: It is the same as the settings on the Live View part. Brightness Drag the circle in the progress bar to adjust the brightness of the image.
  • Page 26 Reolink PoE Camera Camera Name You can set the position of the camera name on the screen. Date You can set the position of the date on the screen. User Manual...
  • Page 27 Reolink PoE Camera Watermark Click to disable the watermark shown on the screen. Privacy If you don’t want others to view some parts in the image, you can set the privacy mask to protect your privacy. Press and drag to draw a black rectangle (up to 4 rectangles) on the screen to block out a specific area.
  • Page 28 Reolink PoE Camera Advanced It includes Exposure and Backlight. Exposure: Select the exposure level of the camera based on pre-defined conditions. Select Manual to adjust the shutter range and gain range of the camera manually. User Manual...
  • Page 29 Reolink PoE Camera Backlight: Optimize brightness and contrast levels to compensate for differences between dark and bright objects. This may improve image clarity in high contrast situations but should be tested at different times of the day and night to ensure there is no negative effect.

  • Page 30: Lights And Led

    Reolink PoE Camera Lights and LED Infrared Lights By default, the infrared lights on the cameras are set to Auto. They will be automatically turned on in dim environment. If there is enough illumination, you may choose to turn off the infrared lights.

  • Page 31: Alarm And Detection

    4. Alarm and Detection Set up Motion Detection Reolink camera judges whether each macroblock has moved by dividing the grid. When the number of moved blocks reaches a certain proportion of the number of armed blocks, the alarm will start.
  • Page 32 Reolink PoE Camera Sensitivity Sensitivity can be set for motion detection and smart detection. Note: Smart detection is only for PoE cameras which support the smart person and vehicle detection. User Manual...
  • Page 33 Reolink PoE Camera Drag the bar to adjust the sensitivity from low, mid to high. For the sensitivity of motion detection, you can also add sensitivity schedule. Object Size You can set the minimum and maximum object size. Moving objects that are smaller or bigger than the size will not trigger alarm.

  • Page 34: Set Up Motion Alerts

    Reolink PoE Camera Set up Motion Alerts Push Notification When the camera detects a motion, it will send a push notification, which pops up on your mobile phone. 1. Tap on Push Notifications to enable this function. 2. Set a Push Schedule if you need: Any Motion, Person, Vehicle.
  • Page 35 1. The push notification for person and vehicle is only for PoE cameras which support the smart person and vehicle detection. 2. For iOS, please set your phone to allow Reolink App to send push notifications. Go to your phone Settings, find Notifications and among the App list find the Reolink App.
  • Page 36 Reolink PoE Camera Alarm Email When the camera detects a motion, it will send an alarm email with plain texts or the camera’s live image. 1. Tap Set up Now to enter Email Settings, and enter the Email address and Email password, SMTP server and port.
  • Page 37 Reolink PoE Camera 2. Tap Schedule to set up a schedule when you’d like to receive the email alerts, and tap Save. Note: The email notification for person and vehicle is only for PoE cameras which support the smart person and vehicle detection Tap Email Content to choose for the camera to send email, you can choose Text, Picture, Text with Picture or Text with Video.
  • Page 38 Reolink PoE Camera 4. Tap Email Settings, then +Add Email Address to add more recipients of email alerts, then tap Save. Alarm Siren You can set up the camera siren to make an alert sound when a motion is detected.
  • Page 39 Reolink PoE Camera Tap on Custom Alarm Sound, if you want to use a custom sound. Tap Custom sounds, then tap Change custom sounds to record an up-to-5-second sound. 3. Tap Start to start recording or tap Stop to stop recording. Tap on Sound Test to test the recorded sound or tap Re-record to record again till you’re satisfied.
  • Page 40 Reolink PoE Camera Tap Schedule to set up a schedule when you want the siren to work, then tap Save. For PoE cameras supporting the smart person and vehicle detection, you can also choose the Detection Type: Person, Vehicle or Any Motion.

  • Page 41: Set Up Motion Recording

    Reolink PoE Camera 2. Tap Night Mode to set it as Auto, in this way, when a motion is detected during night time, it’ll automatically turn on the spotlights. And you can drag the bar to adjust the spotlight brightness.
  • Page 42 Reolink PoE Camera 2. Tap Schedule to set up a schedule when you want the camera to save motion recordings, then tap Save. For the PoE cameras which support the smart person and vehicle detection, you can also choose the Detection Type: Person, Vehicle or Any Motion.

  • Page 43: Recording And Playback

    5. Recording and Playback Set up Recording Reolink PoE cameras support both motion recordings and continuous recordings. And recordings can be saved into micro SD cards and uploaded to FTP server. For how to set up the motion recording, please refer to chapter 4 “Set up Motion Recording”.
  • Page 44 Reolink PoE Camera FTP Settings Step 1. Go to Advanced > FTP Upload page, enable FTP Upload option and then click FTP Settings to enter this page. User Manual...
  • Page 45 Step 2. Complete the information required and click Save to save all the settings. Server Address: Type in the address of your FTP server and FTP Port. The default FTP Port for Reolink products is 21. User Name and Password: Enter the User Name and Password of your FTP server.

  • Page 46: Replay And Download Recordings

    Reolink PoE Camera Replay and Download Recordings Replay Recordings 1. Open live view of the camera. Then tap on Playback on the bottom. User Manual...
  • Page 47 Reolink PoE Camera 2. Select a date to search the recordings. Slide through the timeline to find the recordings you want to replay, tap on the selected recording and it’ll automatically starts to play. to choose Fluent or Clear to replay the recordings in clear mode or 3.
  • Page 48 Reolink PoE Camera 4. Tap show alarm icon on the bottom to show the alarm recordings only. For PoE cameras supporting the smart person and vehicle detection, you can select motion recording type of Person,Vehicle or Any Motion to replay.
  • Page 49 Reolink PoE Camera Download Recordings 1. Open live view of the camera. Tap on Playback on the bottom. 2. Select a date to search the recordings. Slide through the timeline to find the recordings you want to replay, tap on the selected recording and then tap on the...

  • Page 50: Time Lapse

    Download to download the recording to your phone. Delete Recordings Reolink cameras don’t support deleting selected recordings. The camera will automatically delete and overwrite the older recordings when the SD card is full. Or you can manually format the SD card to delete all recordings.
  • Page 51 Reolink PoE Camera Set up Time Lapse . Then tap on Time Lapse. 1. Tap on the 2. Tap Try Now or Create New Time Lapse Capture. User Manual...
  • Page 52 Reolink PoE Camera 3. Select a scene from the list or tap on Customize to create a customized time lapse capture. 4. Customize when the capture starts, Duration, Interval, Quality and File Type, then tap on Start. The camera will automatically start to capture at the set time.
  • Page 53 Reolink PoE Camera is created, you can tap on View on the Time 5. Later when the time lapse video Lapse page to play back or download it. It usually takes several seconds or minutes for the time lapse video to cache before playback starts. You can also tap on the trash icon to manually delete the time lapse video.

  • Page 54: Use The Reolink App

    7. Tap on the pictures icon view or manage all time lapse videos. 6. Use the Reolink App Share Your Devices with Others to enter the Device 1. Launch Reolink App on your phone, then tap on Settings page. User Manual...
  • Page 55 Reolink PoE Camera 2. Tap Share Camera to get the camera’s QR code. Launch the Reolink App in another phone and tap button to scan the QR code. User Manual...
  • Page 56 Reolink PoE Camera Or you can manually input the camera’s UID to add the device. The camera UID consists of 16 digits that start with 9527000xxxxxxx. Next After entering the UID, please tap > to enter the camera password to log in.

  • Page 57: Scene Modes

    Reolink PoE Camera Scene Modes The Scene Modes setting is designed for different usage scenarios. You could control all your cameras under different modes as you need. For instance, you could disable all cameras alarm under home mode when you're home, but enable all the alarms under outside mode when you’re away.
  • Page 58 Reolink PoE Camera 3. Select devices for this scene and customize the alarm settings. 4. If you want to receive push, email, audio alarm under this scene mode that you can enable the alarm settings with push, email, audio, alarm, the blue icon means enabled, gray means disabled.

  • Page 59: Add Or Delete A Camera

    1. If you want to add the camera in LAN, we recommend that you enable the Add Devices Automatically option. Once your smart phone and camera are connected to the same network, the Reolink App can find the Reolink device automatically in LAN.
  • Page 60 Reolink PoE Camera 3. Enter the camera password to log in. Add Camera by Scanning the Camera QR Code 1. Tap and scan the QR code on the camera body. User Manual...
  • Page 61 Reolink PoE Camera 2. Enter the camera password to log in. Add Camera by Entering the Camera UID 1. Select Input UID/IP, please note that you are unable to add the camera with IP address. Note: The camera UID consists of 16 digits that start with 9527000xxxxxxx.
  • Page 62 Reolink PoE Camera 2. Enter the camera UID, tap Next to log in with the camera password. Delete a Camera from Reolink App then scroll down the page to delete the device. User Manual...

  • Page 63: Register Account

    Reolink PoE Camera Register Account A Reolink account can be used to place orders on the Reolink website, check order history, and log in to cloud or smart home like Google Home or Alexa. You can follow up the steps below to register a Reolink Account.

  • Page 64: App Settings

    Reolink PoE Camera App Settings Launch the Reolink App. Tap and you can adjust the device order, change sound settings, App password, clean cache, etc. Adjust Device Order: Adjust order for a quicker access to the devices you want, and drag the device to the channel as you want.
  • Page 65 Clear Cache: Clean the Reolink App cache. Cache is the temporary data generated when you use the App. Clearing cache will not affect the normal use of Reolink App. Auto Live View: When you launch the Reolink App, the App wil start the live stream automatically.

  • Page 66: Camera Settings

    Please choose a SD card with specifications below so it can be compatible with the camera. Item Requirement Up to 128GB (Argus 2; Argus 2E; Argus 3; Argus Pro; Argus Capacity Eco; Argus PT; Reolink Go PT with the latest firmware version) Read and Class 10 or higher/≥26Mbps Write Speed Format...
  • Page 67 Reolink PoE Camera Install the Micro SD Card Bullet Cameras Step 1. Find the micro SD card slot at the back of the camera and unscrew the screws to open it. Step 2. Insert the micro SD card just like the way in the picture below, please use...
  • Page 68 Reolink PoE Camera Step 3. Screw the screws to close the cover tightly. RLC-420/D400 Step 1. Find the micro SD card slot at the top of the camera and unscrew the screws to open it. User Manual...
  • Page 69 Reolink PoE Camera Step 2. Insert the micro SD card just like the way in the picture below, please use your fingernail (or use the provided reset needle) to push the micro SD card in until it is locked, and you will hear a click sound and the micro SD card will not pop out if it is inserted in properly.
  • Page 70 Reolink PoE Camera RLC-423 Note: Before installing/uninstalling the SD card, please power off the camera first, in case it will damage the SD card. Step 1. Find the micro SD card slot and unscrew the screws to open it. Step 2. Insert the micro SD card just like the way in the picture below, please use...
  • Page 71 SD card. Please find the SD card slot and open its cover like the picture below. Check the Micro SD Card Status 1. Launch the Reolink App and tap , then tap the camera to enter Device Info page.

  • Page 72: Device Information

    Format to format the SD card. Device Information From device information page, you can check the basic information about your camera include Model No., UID, and Firmware Version. , then go to Device Info. Launch the Reolink App then tap User Manual...

  • Page 73: Device Password

    (no password). When setting up the camera, it’ll ask for a password before you can access the camera. Change Device Password > Advanced > User Management > Admin > 1. Launch Reolink App and tap Change password. User Manual...

  • Page 74: Date And Time

    1. The confirm password must be the same as the new password. 2. Tap Save to save the changes. Date and Time Sync Camera Time With Your Phone > Advanced > Date & Time. 1. Launch Reolink App and tap User Manual...

  • Page 75: Reboot And Restore

    2. Then tap Synchronize phone time. Reboot and Restore > Advanced > Reboot or Restore. Here you Launch the Reolink App and tap can choose to reboot the camera or restore the camera to default. Note: Restoring will remove all the camera settings including camera password, camera name, PIR settings, etc.

  • Page 76: Firmware Upgrade

    Reolink PoE Camera Firmware Upgrade > Device Info > Upgrade Device. 1. Launch the Reolink App and tap 2. If Auto Upgrade turns on, the camera will upgrade to the latest firmware automatically. User Manual...

  • Page 77: Smart Homes

    Reolink PoE Camera If Auto Upgrade is off, you can choose to upgrade manually. If you see the image below that means the camera’s firmware is already the latest one, there is no newer firmware to upgrade. Note: The online upgrading is only for PoE cameras with the firmware of IPC_523, but it will not take into effect until there is online firmware released.
  • Page 78 Reolink PoE Camera 1. Launch the Reolink App to tap to log in your Reolink account and go to Cloud > Smart Home. 2. Tap Enable to add the device to Google Home in the Smart Home page. Note: Only when it turns to disable that means the smart home feature is enabled.
  • Page 79 Reolink PoE Camera 3. Launch the Google Home, sign in your account and then Get Started to create a home. 4. Name your home and tap Next to build a connection between the Chromecast and the Google Home. 5. After the Chromecast found, please check the code shown on your TV and tap Yes to continue.
  • Page 80 Reolink PoE Camera 6. Connect the Wi-Fi network you would like to use with your Chromecast, then you can customize a room name, which will be added to your room list. 7. Now tap the button to enter the account page, and then tap Settings >...
  • Page 81 Reolink PoE Camera button, and search Reolink in the search bar and assign the room for 8. Tap the the camera you enabled in the cloud account via Reolink App. 9. Done! Now you've added the Reolink camera to the Google Home successfully.

  • Page 82: Amazon Alexa

    Amazon Alexa To connect your camera to Alexa, make sure you have 3 devices at hand: a Reolink camera, an Amazon Alexa device and your mobile phone; and 2 apps on your phone: the Reolink App and Amazon Alexa App. If the current camera firmware is not compatible with Alexa, please upgrade it to the latest in the Download Center.
  • Page 83 Reolink PoE Camera 1. Launch the Reolink App to tap to log in your Reolink account and go to Cloud > Smart Home. 2. Tap Enable to add the device to Amazon Alexa in the Smart Home page. Note: Only when it turns to disable that means the smart home feature is enabled.
  • Page 84 3. Launch the Amazon Alexa App, sign in to your Alexa account and then tap on Devices in the bottom right corner. 4. Select Your Smart Home Skills and tap Enable Smart Home Skills. Please tap the Search icon at the top right corner and search Reolink Smart Home. User Manual...
  • Page 85 5. After search and find Reolink Smart Home, tap ENABLE TO USE. 6. Type in your Reolink account, and then Tap Log in. After logging in successfully, then tap Allow, the App will remind that “Reolink Smart Home has been successfully linked”.
  • Page 86 7. Tap on Discover Devices or say the voice command "Alexa, discover devices". Alexa will scan and show the cameras bound to your Reolink account. 8. Tap Set up Device. You can tap Choose Group to add your device to a group if you want to, or you can skip this step and tap Close to finish the setup.

  • Page 87: Faqs And Troubleshooting

    802.3af compliant (48V) and supports active mode. Q4: Can Two Cameras be Connected via One Cable? A: Reolink PoE cameras can be powered over the Ethernet cable, and the Ethernet cable can transmit both data and power. You may run 1 Ethernet cable from the NVR to a PoE switch, then plug 2 cameras (up to 3 cameras) to the PoE switch.
  • Page 88 Q7: Can I Download All Recordings at Once on Reolink App? A: No, Reolink App only supports downloading one file at once. And the video is cut into a moderate length by default. You can customize the video length (up to 120 seconds).

  • Page 89: Troubleshooting

    For the surveillance software you mentioned, sorry that we’re not able to assure you that it will be fully compatible with Reolink cameras as we didn’t test it or made any adaptations. Those we have tested and guarantee compatibility can be seen at https://reolink.com/3rd-party-compatibility/.

This manual is also suitable for:

Rlc-410B400

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