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6. Troubleshooting
I know the Seagate Wireless Plus device is broadcasting, but I can't connect
to it
Up to five wireless-enabled devices can stream from the Seagate Wireless Plus device at
one time.To see how many devices are currently connected to the Seagate Wireless Plus
device, open the Seagate Media app and tap Users.
The Seagate Wireless Plus device beeps when I plug it in to my computer
Your Seagate Wireless Plus device is low on battery power. Connect your Seagate Wireless
Plus device to a power outlet using the included USB to DC adapter to charge the device.
Album cover art appears in my photo slideshows
Your Seagate Wireless Plus device includes pictures that are larger than 50 kilobytes in its
collection of photos, so album cover art larger than this will appear in photo slideshows. To
prevent album cover art from appearing in slideshows, make sure that album cover art is
smaller than 50 kilobytes.
Finding More Help
Visit the
Seagate Wireless Plus support page
•
How-to videos
•
Firmware updates (when available)
•
Software updates (when available)
•
FAQs
Seagate Wireless Plus User Guide
where you'll find:
Finding More Help
17
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